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Optimizing SalesLogix Web. Tips for your SalesLogix Web Environment. Agenda. Introduction. The Art of Performance Tuning. SQL Server Indexes. IIS. Thinking outside the box when nothing seems to work. Optimized Presentation (FireFox vs IE). Q & A. - PowerPoint PPT Presentation
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Optimizing SalesLogix WebTips for your SalesLogix Web Environment
Agenda
Note: The tips and tricks provided here are the byproduct of countless implementations and integrations performed by Sage’s Professional Services Group. These recommendations are shared with product development and technical publications in order to provide a better implementation experience in the future. Until they are officially documented, please consider them suggestions that have helped in other SalesLogix implementations and may help in yours.
Introduction
The Art of Performance Tuning
SQL Server Indexes
IIS
Thinking outside the box when nothing seems to work
Optimized Presentation (FireFox vs IE)
Q & A
Sage Professional Services Group
Mike StriederProject Manager, Professional Services Group
[email protected] 480-444-4956
The Art of Performance Tuning
One bad setting can have a tremendous impact on your server.
The trick to performance tuning is to make your changes one at a time
Once you are happy with the results move the configurations and settings from your SalesLogix TEST environment to your PRODUCTION server.
Continue to use Performance tuning regularly over time as things might need to be reviewed periodically as data changes.
….then monitor the results,….then do it again!
SQL Server TuningTips for Optimizing Indexes
SQL Server Indexes
Note: Sage SalesLogix provides two out of the box, starter databases. The starter database configuration supports a number of user scenarios and system configurations. In many cases, the performance will be acceptable. If not, a number of optimization techniques can be assessed and deployed to help with your optimization goals. Results will vary due to system environment, system load, and database customizations. Consult an experienced database specialist familiar with Sage SalesLogix or similar application to achieve optimal performance.
Know your customer and their business rules.
Ownership: Teams vs Everyone.
Deep Dive… (Keep in mind this is a consulting engagement so an experienced resource with a DBA related skillset should be the only person performing this work)
SQL Server Indexes
SQL Server IndexesStep 1: Change Account.SeccodeID to a NONCLUSTERED index
SQL Server IndexesStep 2: Make Account.AccountID your unique CLUSTERED index
SQL Server IndexesWhen Finished….
SQL Server IndexesOther indexes you may want to create / change
Account
Contact
Contract
Opportunity
Seccode
Ticket
User_Activity
User_Notification
SQL Server IndexesUsing SLX Profiler
Launch it!
Start it!
Analyze it!
SQL Server IndexesFix the Top 10 Worst Performing Queries from SLXProfiler.exe
SQL Server IndexesApply recommendations, document in .txt file to apply to Production
SQL Server IndexesAppend DBCC Reindex statement at bottom of your Indexes.txt file
When ready, execute entire .txt file in Query Analyzer and reindex DB
IIS TuningHow to configure IIS for Optimal Performance
IIS Optimization
Use SLXProfiler & FiddlerTool to establish SQL & HTTP baselines for your tests: http://www.fiddlertool.com
Document original IIS settings before modifying.
Perform EXACT test scripts every time you make a change.
• Ensure tabs stay consistent each visit to the screen. If the history tab is visible the first time you navigate to the Account Detail form, ensure it is visible on ALL your visits to the form.
• Login as a USER rather than Admin. (Admin is NOT a USER)
When in doubt, plan to re-run tests a second time.
IIS OptimizationTop 10 Performance Tweaks (No specific Order)
#1. Turn on Compression
IIS Optimization
# of bytes received by SalesLogix area
#2. Modify Compression Settings (IIS Resource Kit or Script it!)
Full Compression works well in most environments
Top 10 Performance Tweaks (No specific Order)
IIS OptimizationTop 10 Performance Tweaks (No specific Order)
IIS OptimizationTop 10 Performance Tweaks (No specific Order)
This script has not been qualified or tested by Sage QA. It is an attempt to save time without having to download the IIS Resource Kit and edit values manually.
Use at your own risk.
IIS Optimization
#3. Add gzip.dll to Web Service Extension
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#3. Add gzip.dll to Web Service Extension
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#3. Add gzip.dll to Web Service Extension
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#3. Add gzip.dll to Web Service Extension
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#4. Turn off Logging
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#5. Avoid Indexing
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#6. Enable Content Expiration
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#7. ISAPI Caching
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#8. ASP Buffering
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#9. Disable Debugging IIS & SLX Deployment
Top 10 Performance Tweaks (No specific Order)
IIS Optimization
#10. Defrag your Web Server.
Top 10 Performance Tweaks (No specific Order)
If WebServer is Virtualized, defragging may cause unwanted .vmx growth exponentially until it has been shrunk
IIS OptimizationYour IIS WebServer should now be optimized (or a lot better off).
Remember to RESET IIS
* You may also want to recommend a scheduled nightly IISRESET for maintenance reasons
Thinking Outside the Box“I think I tuned my DB and Web Server …what else??”
Thinking outside the box…Tried everything and you seem to be running out of ideas?
De-Chroming FireFox / Adding a Theme
Huh?? Ram Drive??!?
Thinking outside the box…Here’s what to do with all those 128MB Flash Drives stashed in your drawer…
Move your Temporary Internet Files to Memory!
• If you are using Vista, you can use yourRAM Drive if you need more memory via ReadyBoost
• It’s faster than the virtual memory which is accessed through the hard disk drive
• It’s cheaper as compared to the actualPhysical Memory.
Thinking outside the box…Browser Optimization
Disable AutoComplete
Keep IE/FireFox Cache Small
Clear Passwords/Cookies/History, etc
Disable Add-Ons clogging up your browser (ssvHelperClass Plugin)
Clean up the Temp Folder
Turn off Phishing (Some companies may not like this)
Disable RSS Feeds
Turn off Clear Type
Upgrade your browser to a newer SUPPORTED version
Thinking outside the box…Server Optimization
Set your servers to Maximize data throughput for network applications. (File Sharing is default)
Defrag your servers!
Use Hardware Raid 0It is recommended to use a hardware RAID system rather than software RAID included with Windows 2003 Server. Using out of box software RAID places additional demands on your processor, whereas hardware RAID offloads these demands to the RAID unit.
Thinking outside the box…Theming FireFox
If you are still “not there yet”, see if you can use FireFox or other browsers.
If your customer does not need ActiveX controls, consider using FireFox and THEME it so much to the point it no longer resembles a browser. (Many companies don’t allow browsers other than IE. Therefore make SalesLogix look like an application, not a browser)
..or
Thinking outside the box…Data Encryption & AntiVirus
The following screenshot was taken from an actual customer’s workstation. It shows the system running IDLE at 33-40% CPU utilization.
By default, most antivirus programs are also scanning the Temporary Internet files folder on the workstation and the Web Server might be consumed with Antivirus scanning the web deployment folders.
If this is an issue, always check with your customer to see if this can be changed.
DemonstrationOptimized SalesLogix Web Deployment
Demo: FireFox
Demo: IE 7
IE vs FireFox
IE FireFox
Summary of OptimizationsIf the recommendations and guidelines I’ve covered are followed, your customers performance goals will be met (if not exceeded) for general navigation and group lookups.