Optimize and Secure Your Core InfrastructureIntegrated solutions to grow and compete

Agenda

• Infrastructure management trends• Business and IT challenges and Microsoft

infrastructure solutions• Why Microsoft?• Getting started: Deploying Microsoft

Infrastructure solutions in the Enterprise

Positive resultsPositive results

Medium-sized business challenges

Business insightBusiness insight

CompetitionCompetition

Customer demandsCustomer demands

ProductivityProductivity

Technological changeTechnological change

People at all levels drive business success

Amplify their effectiveness for greater success

Leading organizations no longer see their infrastructure management role as one of shaving costs, but of improving business agility. —Gartner

From a global perspective, midsized businesses rated data backup and recovery as the top IT focus area over the next twelve months, followed by security and connecting branch offices. —AMI 2004 Global Data Set, SMS&P Data Book, October 2005

The IT recession has morphed into a new IT reality in which cautious technology spending has fundamentally altered how organizations are allocating their IT investments. IT budgets are not simply declining or leveling-off. Rather, they are changing completely. Companies are shifting from a pure cost-cut mode to a model that emphasizes agility and efficiency. They are removing fixed costs in favor of variable costs.—META

The IT environment is transforming

Medium-sized business IT challenges

Integrated siloed technologyIntegrated siloed technology

ComplexityComplexity

SecuritySecurity

Manual interventionManual intervention

Resource Resource constraintsconstraints

Provisioning usersProvisioning users

Challenge

How can I provide my people with safe, reliable access to the information they need no matter where they are?

Challenge

How can I work within the IT budget with such a complicated IT environment?

Challenge

How can I simplify infrastructure management to help my team handle maintenance and delivery needs and still roll out new capabilities?

Challenge

How can I help our people stay productive, whether they deliver IT resources or use them?

Optimize and secure your core infrastructure

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How can I provide my people with safer, more reliable access to the information they need no matter where they are?

Minimize issue escalationMinimize issue escalation

Keep everyone productiveKeep everyone productive

Ensure IT systems running Ensure IT systems running properlyproperly

Recover quickly from IT threatsRecover quickly from IT threats

Day in the life

"My role is a mile wide and an inch deep."

—Chris, IT engineer

11:30 A.M. Chris

automatically updates all

systems against malware threat.

7:00 A.M.Routine back up

checks are interrupted by a

mobile user issue.

3:00 P.M.After lunch, Chris sets up laptops for three new-hires coming in tomorrow morning.

8:00 A.M.Chris remotely

secures the laptop’s contents,

and addresses other end-user

needs.

4:00 P.M.Chris checks

network logs and other end-of-day

tasks.

SolutionProvide powerful tools built on proven technology

Comprehensive• Control & protection of:

• Operating systems

• Servers

• Server applications

• Network “edge”

• Content

• Current & emerging threats

• 24/7 research & response

• Heterogeneity through partner ecosystem

Integrated•Cross-product integration

• MSFT security products• MSFT server apps

•Integrates with existing Microsoft IT infrastructure

• AD, SQL, MOM, etc.

•Integration with ecosystem partners

Simplified•Centralized management•Unified state view & analytics•Simplified deployment

• Integrates into existing IT infrastructure

• Choice of form factors• Prescriptive guidance

Benefits

• Integrated edge security gateway streamlines installation and management, strengthens data security, saves time, and meets regulatory compliance.

“ISA Server 2004 asks a couple of questions

that prompt some simple clicks, and

it’s done. It streamlines the whole

installation and monitoring process,

and requires much less support.”

—Terri Turner, Network Administrator, Montgomery County Memorial Hospital

“With the ability of ISA Server 2004 to

publish and use stateful packet

filtering, we will provide added value to our physicians and medical

facility, and added safety for our patients.”

—Ron Kloewer, Chief Information Officer, Montgomery County Memorial Hospital

Improved security

Technology-Savvy Law Firm Gains Easier Remote Access from Any Computer SituationSecurity, connectivity, and support issues for remote users

SolutionDeploy a clientless remote access solution using Microsoft technologies that provides lawyers more secure, improved, remote access to corporate network resources from virtually anywhere in the world

Benefits•Increased security •Simplified management•Easy-to-use remote access to all network resources

“ISA Server improves security for us in several areas. It eliminates local files from being stored on the remote computer, helps prevent suspect PCs from connecting to our network, and exposes a small surface area to the Internet.”

—Robert Musial, Director of Information Systems, Kirkpatrick & Lockhart Nicholson Graham LLP

Improved security

Ambulance Trust Bolsters Security to Ensure Improved Support

SituationNeed to upgrade firewall with industry-standard security and cost-efficient administration.

Benefits•Class-leading security from modern-day viruses and worms.•Advanced protection of e-mail servers from external threats.•Cost-effective support management. •Best-practice methodology for Internet access rights using Active Directory. •Industry-standard responsiveness for network development

SolutionDeploy Microsoft Internet Security and Acceleration Server (ISA) 2004 to capitalize on existing Microsoft server technologies and gain enterprise-level protection.

“For the Trust, ISA 2004 strikes the perfect balance, delivering class-leading security for the network with cost-efficient management. It gives the organization flexibility for an effective response…”

—Jeremy Elvin, INetwork Manager, Hampshire Ambulance Service NHS Trust

How can I simplify infrastructure management to help my team handle maintenance and delivery needs and still roll out new capabilities?

Branch office offlineBranch office offline

Server downtimeServer downtime

Unexpected device Unexpected device problemsproblems

Program mismatchProgram mismatch

Day in the Life

7:00amCheck event

logs

1:00pmDesktop

productivity

10:00amSystem

solutions and technology

needs

3:00pmTeam meeting

4:00pmFinal system

checks

“I make sure the business doesn’t worry about IT; uptime, security, and reliability…that’s my job.”

—Tim, IT Manager

SolutionSimplified infrastructure management

Security management• Updated and automated

security features are built right in, so your IT staff can help secure vital business information without taking unknown risks.

Emergency management• Advanced management

tools enable your IT staff to configure and manage desktops and servers to minimize disruption so people can get the information they need, when they need it.

Operations management• Your IT staff can more easily keep

the IT environment available to authorized users to enable a higher level of productivity.

Benefits

• Simplified IT management• Better use of IT resources

“From my desk, I can log on and manage every one of my servers…when the IT person at our Illinois location is out of the office, I can manage his servers as if they were in New Jersey. We regularly review and approve any

updates…the server deploys the

updates automatically or overnight.

We are very happy to have SUS so we don’t have to visit the desktops one by one.”—Peter Moore, Director of Information Services, Arrow Group Industries

Simplify infrastructure management

Manufacturer Deploys Infrastructure solution and Turns 75% of IT Administration Hours Back into Valuable, Productive TimeSituation•Majority of time spent reacting to problems•Difficulty supporting remote offices

Benefits•Simplifies IT administration•Provides greater system security•Improves productivity for both remote users and IT staff•Reduces help-desk calls from remote users by 50 percent •Reduces IT travel costs by 50 percent•Increases server uptime to nearly 100 percent

SolutionDeploy Citrix MetaFrame XP Presentation Server running Microsoft® Windows Server® 2003

“We are now taking a proactive role in meeting the IT needs of the company, not just fixing problems. Now we have time to work on efficiency improvements and other IT projects.”

—Peter Moore, Director of Information Services, Arrow Group Industries

ChallengeHow can I work within the IT budget with such a complicated IT environment?3

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Flexible to accommodate new needsFlexible to accommodate new needs

Easy for IT and end users to useEasy for IT and end users to use

Compatible with what I haveCompatible with what I have

Scalable as my company growsScalable as my company grows

Day in the life

“When it comes to IT investments, the buck stops here.”–Sara, CFO

8 A.M.Strategizes with CFO about new

company acquisition

11 A.M.Reassures store

manager of a flexible mobile

solution

9 A.M.Incorporates new employees into Exchange 2007,

regardless of legacy systems.

4 P.M.Plan how to implement inventory

software with mobile devices

1 P.M.Relies on existing

security when an executive Tablet PC is

stolen

SolutionReduce cost and complexity of infrastructure

Reduce administration costs• Consolidating domains and application directories on Windows

Server 2003 and Active Directory.

• Realizing problem resolution with System Center Essentials.

• Using group policy and software tools to easily make one-to-many changes, drastically reducing the manual effort and cost of security administration. (Active Directory, WSUS, GPMC).

• Reducing the possibility that users will make configuration changes or install unauthorized software that decreases the security of your infrastructure by locking down user desktops (Active Directory, Group Policy).

• Minimizing local administration & local back-up (Branch).

• Reducing the cost of desktop support and decreasing the cost of keeping systems updated with Windows Vista.

Increase efficiency• Drastically reducing the manual

effort of security administration using group policy and software tools to easily make one-to-many changes,. (Active Directory®, WSUS, GPMC).

• Minimizing local administration & local back-up (Branch).

• Proactively reducing time to diagnose, troubleshoot, and repair unauthorized configuration changes or software installations.

Benefits

“xyz.”xyz, company title, company

• Reduces total cost of ownership• Enables IT to provide strategic impact

Reduced cost and complexity of infrastructure

Swedish museum makes 10 percent time savings on network management SituationStorage space was running out on its existing servers, and the cluster partition on the operating system disk was not functioning properly.

Benefits•Implementation within one day•Saved 10 percent of the IT manager's working hours •Remote software installation •Easy administration•Simplified management

SolutionMicrosoft® Windows Server® 2003 was installed on the main server, replacing Microsoft Windows NT® Server version 4.0. At the same time Microsoft Windows® XP Professional was installed on the majority of the clients.

“We are a relatively small organisation and I have other responsibilities as well as looking after IT needs. Thanks to Windows Server I have saved valuable time and can now concentrate on other important tasks.”

—Ulf Strandberg, IT and Security Manager, Värmlands Museum

Reduced cost and complexity of infrastructure

Building contractor reduces IT management time by 50 percent.

SituationTo meet its operating needs over the years, Ecker had implemented different technologies, which resulted in a nonstandard platform that created inefficiencies in terms of reliability and manageability.

Benefits•Centralized infrastructure visibility•Fifty percent decrease in system maintenance•Expanded knowledge base•Proactive server management•High value for a low price

SolutionStandardizing on Microsoft® Windows Server® with Microsoft Operations Manager 2005 Workgroup Edition provides Ecker with management and availability to serve all the offices and field personnel.

“Now, instead of always having to diagnose issues, members of the Microsoft Exchange [Server] team can tell me what things I need to be looking for.”

—William Polymenakos, Director of Technology, Ecker Enterprises, Inc.

Optimize and secure your core infrastructure

Simplified Simplified infrastructure infrastructure managementmanagement

Bringing your core assets

together helps your business

succeedReduced costs Reduced costs and complexityand complexity

Enhanced Enhanced productivityproductivity

Improved Improved securitysecurity

Why Microsoft?

Easy to integrate and connect

Widely used and supported

Familiar and easy to use

Innovative

Why Microsoft?

“The technology is cost efficient and easy for us to build on. The way these systems integrate and plug in together makes it a formidable solution.”

—James Hunter-Patterson, Network Administrator, Paul Smith“We prefer to stay with the Windows platform because it provides greater flexibility in integrating the different parts of our infrastructure—mobile, desktop, and server. That way we can focus on getting the most out of our data instead of gluing together the systems that contain it.”

—Clete Hyman, Deputy Chief, City of Redlands Police Department

“An integrated Microsoft solution makes us more productive and more profitable. We’ve been around for almost a hundred years. This is the solution to help us meet our goals for the next century.”

—Axel Lorentzen, Chairman, Lorentzen & Stemoco

Getting Started

1.1. Visit the Microsoft System Center web site at Visit the Microsoft System Center web site at http://www.microsoft.com/windowsserversystem/systemcenter/default.mspx

2.2. Learn how others have benefited from infrastructure Learn how others have benefited from infrastructure solutions at http://www.microsoft.com/resources/casestudiessolutions at http://www.microsoft.com/resources/casestudies

3.3. Download a demo to discover the features and functionality Download a demo to discover the features and functionality of Windows Server 2003 at of Windows Server 2003 at http://www.microsoft.com/windowsserver2003/evaluation/dehttp://www.microsoft.com/windowsserver2003/evaluation/demos/default.mspx mos/default.mspx

4.4. Learn more about Windows Server technologies at Learn more about Windows Server technologies at http://www.microsoft.com/windowsserver2003/technologies/dhttp://www.microsoft.com/windowsserver2003/technologies/default.mspxefault.mspx

Optimize and secure your core infrastructure

Choose infrastructure solutions from Microsoft for your IT workforce and watch them--and your bottom line--soar.

For more information, please visit our website at: www.microsoft.com

We look forward to helping you optimize and secure your core infrastructure!

© 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.