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OpSuite WPFNext Generation
21st January 2021
Keith Bateman Director
Jo Bateman Customer Services Manager
Gill Thwaites Customer Services Co-ordinator
Adam Simpkins OpSuite Product Manager
Agenda
▪ Introductions▪ Customer feedback
▪ OpSuite WPF▪ Key benefits
▪ Availability
▪ Costs
▪ OpSuite 2021 Roadmap
▪ Davidson Richards Update On Last 12 Months
▪ Questions
We deliver on our promises (even with COVID) Released early 2021
Proven Already been trialled at a number of customers
Feedback so far is really positive
Introductions
“What I would say about the WPF system is that it is very slick… running multiple windows for item management is fantastic.... Have to say been really impressed with it.... hats off to you guys :)”.
Ali Wilson
“Everything seems to be fast and smooth, sometimes you find yourself waiting for a page that has already loaded out of habit”.
David Mann
Customer Feedback
“From my perspective using the app has been really good - definitely a big improvement on internet Explorer and Silverlight…It’s become hugely capable and that’s awesome”.
Philip Gass
“We have been using WPF and have found it quick and smooth running, big plus for speed is the printing”.
Emma Lunnon
Customer Feedback
“OpSuite WPF is a great step forward in stability compared to Silverlight with many improvements adding up to make it easier and quicker to use. Davidson Richards have done a good job making sure that everything is in the same place and looks almost identical so that no retraining is required. We are very much looking forward to where they take this in the future”.
Mike Saddler
“The new WPF app is much better than using OpSuite via IE and Silverlight. The speed of running reports is alone worth its weight in gold”.
Darren Coaker
Customer Feedback
Key Benefits
Removed The Shackles
• No requirement for Silverlight
• No reliance on Internet Explorer
• Same power of cloud technology but with access via a desktop App
• Speed of use greatly enhanced
• Extra memory can be accessed as not “blocked by the browser”
• Larger data sets can be easily & quickly manipulated
Harnessing the
power of cloud
technology
Let’s TakeA
Look
So what’s different you may ask?
With an initial look you may not notice many changes
• Built upon sound foundations, OpSuite PoS is WPF already
• User Interface remains mainly the same
• Familiarity removes need for retraining
• Multiple OpSuite Windows can be opened per user
• Report Previews
• Cut, Copy & Paste
Delve a little deeper and hopefully you will see……..
Availability
Launched Officially Today!
Ongoing soft launch since end of last year 9 customers currently live or trialling
We continue with the soft launch approach
Phased approach customer-by-customer
All customers live by Spring 2021
Roll-outs led by Adam along with the projects and support teams
They will be in touch with you in the coming weeks
N.B Back Office PC’s require Windows 10
Costs
No Costs!
Journey from OpSuite V1 to V2 to OpSuite WPF Soon to be known as purely OpSuite
Existing Subscriptions cover the use & updates
No implementation costs for V2 customers moving to WPF
Potentially there may be a cost if current back office PC’s require upgrading if NOT Windows 10
Roadmap
We already have developments planned well into the end of 2021
Progressive roadmap for ongoing development
User Groups - gain group ideas
Individual customers requirements – Pioneer
Share with you the next 6 months
OpSuite Roadmap Feb – Jul 2021JulFeb Mar Apr May Jun
OpSuite Back Office
OpSuite POS
OpSuite Mobile
Customer related Planned
Wizard
Module
Commit GRN
OpSuite API
Submit
Transaction
Mobile Sales
Reporting (phase 1)
Management Reports
Automatic Kitchen
Client for Hospitality
App orders
Table Planner
Phase 1
A4
POS Docs
PO Edit module
Transfers
Edit
Order Status
module
Item List
module
Customer Order changes and
enhancements
More Mobile Sales Reports (phase 2)
Verifone P400 integration
Master
Item
Item
Qty InfoLocation Item
information
Submit
Order
Gift Cards
Coupons
Question
Sets
Long Term
POS Hospitality
Item Qty update,
phase 1
Transaction and
Order Refund
Attributes
Matrix
Items
Order Status
POS Hospitality
Item Qty - phase
2
Offline
Customers
Ability to
email A4 doc’s
Customer
Prompt
Questions
Gift Card
Import/Edit
ModuleBudget
Module
Customer
Order Status
Module
Emailing
Transfers
Gift Card
Module
Distribution of
Memory Caching
Best practice for
DB structure
Best practice for
DB structure
Import
Server (faster importing)
Mobile
Native App
Ability to import items from mobile list
Special
Offers
Loyalty
Points
Purchase
Orders
Transfers
GRN’s
RIA into REST >>>>
KPI improvements and
additions
Cashier Auditing
Report
Cashier
Auditing
Staffing & Infrastructure
▪ No developers ever furloughed
▪ New telephone system for ease of remote working
▪ Lockdowns causing minimum disruption
Last 9 months been a very busy time for us
▪ 10 New customers gained (3 in December)
▪ 12 Existing customers upgrading to OpSuite
▪ 11 Implementations rolled out
▪ 11 Implementations in progress
▪ Development continued at a fast pace
▪ Healthy financial position
DR Update
Last 12 months
UK Fast New Platform▪ Login to Retail to GO
New / Enhanced Features▪ Hospitality – Split Bills
▪ Receipts – Suppress & Email
▪ Emailed Standard Scheduled Reports
▪ Special Offer Data Management
▪ Table Service With Tablets
Customer Loyalty▪ Mobile Phone Apps
▪ Mobile Reward App
▪ Mobile Scan & Go App
▪ Hospitality App
DR Update
Last 12 months
OpSuite Mobile App
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