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Opportunity ASEAN
Mitchell PhamInternational Development Director
AugenASIA / Augen Software Group
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
• Business background
• Visible areas of opportunity in Vietnam and the ASEAN region
• Examples of specific opportunities
• Examples of networks for business development
• Some lessons learned
• Some helpful organisations
• A day in the life… some photos
• Q & A
AGENDA
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
AugenSOFT(since 1994)
Servicing other businesses in the software sector, including:
- Software Product Companies
- Software-as-a-Service (SaaS) Companies
- System Integrators
AugenGENERAL(since 1993)
Servicing businesses in many sectors, including:
- Banking
- Construction
- Finance
- Insurance
- Manufacturing
- Professional Services
- Transportation & Logistics
- Utility Services
Project Countries
AugenHEALTH/NGO(since 1995)
Serving community healthcare providers of:
- Disabilities Services
- Rehabilitation Services
- Mental Health & Addiction Services
- Social Services Related to Health & Wellbeing
New Zealand – Australia – Malaysia – Singapore – United Kingdom – Vietnam
Business Development
Solution Delivery
Product Development
Augen Software Group – Our IT Business
• ASEAN: Population = 0.6 billion / GDP = $2.7 trillion USD.
• China: Population = 1.3 billion / Economy = $5.9 trillion USD.
• Ho Chi Minh City & Hanoi: Ease of access to ASEAN, Taiwan, Hong Kong, Southern & Eastern China.
• Short flight distances.
• Small time zone difference.
• Relatively low cost telecommunication and high internet connectivity.
Regional Interests & Capabilities
www.AugenSoftwareGroup.com
From Software Services to Business Development in Asia
•AugenGENERAL: 1993 onwards
•AugenHEALTH/NGO: 1994/2002/2007 onwards
•AugenSOFT: 1998/2004 onwards
•AugenASIA: 2006/2010 onwards
•Recent change in environment: Global Economic Recession
•New area of opportunities: Clean & Green Technologies (CGT)
•Market-driven approach: Asia problem/opportunity domains
•Engagement models: Long-term strategies, in-market partnerships, opportunity-driven PULL vs PUSH approach
Business Evolution – Adapting to Change
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
ASEAN = Region of many challenges…
•Clean Air, Water, Food and Energy
•Clean Shelter & Environment
•Healthcare & Education
•Safety & Security
•Climate Change & Natural Disasters
•Opportunity: Understanding of problems & connecting to solutions
•Enabler: Technology and Innovation
•Objective: Speed-to-market
•Strategy: Collaboration
•Vehicles: Partnerships
ASEAN’s Challenges = NZ’s Opportunities
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
Energy crises:•Population size & economic growth rates
•Demand for & supply of energy – growth rates
•Grid coverage, power cuts and price increases
•Clean/green/sustainable/renewable energy supply – solar, wind, bio-mass, micro-hydro, geo-thermal, wave, etc.
•Power saving & usage optimisation – hardware, software, services
Industrial developments:
•Green/eco industrial parks
•Green buildings
Specific Opportunity Examples
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
Provincial developments:•58 competing provinces – population & economic growth
•Agricultural, industrial, tourism, SME’s
•Healthcare, education, entertainment, lifestyle
•Government computerisation
International partnerships:•Clean Energy Solutions: With Vietnamese company of 35 years of building and constructing solutions in the electricity industry; later expanded partnership to Indonesia
•ICT Solutions: With Australian and Vietnamese companies; providing whole solutions including hardware, software and services
•Networks of distributors, resellers and referral partners in Australia and ASEAN markets
Specific Opportunity Examples (cont.)
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
Vietnamese diaspora business networks:•Strategic Alliance Vietnamese Ventures International (SAVVi): Focused on business & investment opportunities in technology & innovation; clean energy, environmental protection and social development
•Business Association of Overseas Vietnamese (BAOOV): Focused on investment in development and business opportunities in all sectors across the Vietnamese economy
Regional & global networks:•Asia Society’s Asia 21 Network: Asia-Pacific wide network of leading entrepreneurs
•World Economic Forum’s YGL Network: World wide network of leading entrepreneurs
•KEA: New Zealand’s global network of entrepreneurs and professionals
Business Network Examples
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
Some Lessons Learned
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
• Presence + Engagement = RELEVANCE
• Market-driven approach: PULL is better than PUSH
• Collaboration: Partnerships = shortest path to success
• Sharing both risks and revenues not always simple – needs to be clear up-front, but also has to remain flexible, reviewed periodically and fine-tuned over time – expect teething periods
• Local partners may have good will and right connections/channels, but may not be ready to engage due to lack of processes
• Many paths are not direct; many relationships are not formalisable
• Supply chains absolutely critical – and must be formalised
• Frequent / full-time presence: Depending on partnership structure, partners’ local capabilities and their line of business
• ASEAN requires deliberate, serious and long-term commitment!
Embassy of the Socialist Republic of VietnamLevel 21 Grand Plimmer Tower, 2-6 Gilmer Terrace, Wellington.Tel: (04) 473 5912; Fax: (04) 473 5913.Email: [email protected].
New Zealand Trade & Enterprise (NZTE)Web Site: www.nzte.govt.nzPhone: 0800 555 888
Connect Auckland (or Connect New Zealand)Web Sites: www.connectnewzealand.comPhone: (09) 309 2031.
KEA New ZealandWeb Site: www.keanewzealand.com.Phone: (09) 302 3100.Email: [email protected].
Some Helpful Organisations in NZ
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
Vietnamese
proverb says:
“Crossing river
easier than
crossing road,
but crossing
road more fun!”
A day in the life… CEO Peter Vile
www.AugenSoftwareGroup.com
Vietnamese staff say: “Work hard – Eat harder!”
A day in the life… some staff at work
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
James Kember(NZ Ambassador)
Lisa Davies(TVNZ – ASB Business)
Russell Brown(ICT/Business Journalist)
Visitors say: “Vietnamese Augeneers – Same same, but different!”
(Augen staff in Vietnam are very ‘Kiwi’ in their ways.)
A day in the life… some Kiwi visitors
Augeneers say: “Seize the day!”
A day in the life… some staff at play
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
Opportunity ASEAN – to be continued…
Questions & Answers
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com
Asia Office
T: +84 8 5437 1219 F: +84 8 5437 0122
Australasia Office
T: +64 9 307 1460
F: +64 9 307 1461
Web Sites www.augenasia.com
www.benecura.com
www.augensoftwaregroup.com
www.BENECURA.com www.AugenSoftwareGroup.com
www.AugenASIA.com