Operator Student Guide · 2020/8/4 · 2.1 Rules of the Class • Silence the cell phones: If a call must be taken, please step out of the class. • Be respectful: Please give the

Web Portal Training Guide

Version 7.0

March 30, 2021

Ope

rato

r S

tude

nt G

uide

Confidential and Proprietary Page ii

SGI Documentation Policy All ® notices signify marks registered in the United States. The look and feel of the games described and displayed herein and the individual components and displays of such games are trade dress of Scientific Games Corp. and its Subsidiaries. © 2021 Scientific Games Corp. and its Subsidiaries. All rights reserved. Unauthorized Distribution Prohibited. Confidential. Scientific Games Corporation 6601 Bermuda Road Las Vegas, Nevada 89119, USA 1 855 777 7435 (Toll Free) 1 702 897 7150 http://www.scientificgames.com

This document (“Document”) has been provided to you by Scientific Games Corporation or one or more of its directly or indirectly wholly owned companies (collectively, “Scientific Games”). This Document contains a variety of: (a) materials and other items relating to products or services of Scientific Games or its licensors or other third parties, including layout, information, text and scripts, data, files, images, photographs, pictures, artwork, designs, graphics, logos, drawings, charts, button icons, instructions, illustrations, advertising copy, technology, interactive features, “look and feel,” and the compilation, assembly and arrangement of the materials of the Document, and copyrightable material; (b) service marks, trademarks, logos, trade names and trade identities of Scientific Games or its licensors or third parties, when applicable; and (c) other forms of intellectual property (all of the foregoing in (a), (b) and (c), collectively, “Content”). This Document and the Content are owned or controlled by Scientific Games or its licensors or third parties, when applicable. All right, title, and interest in and to the Content is the property of Scientific Games or its licensors, when applicable, and is protected by the intellectual property laws of the United States and elsewhere to the fullest extent possible. All ® notices signify marks registered in the United States by Scientific Games or its licensors, when applicable. Scientific Games grants the intended recipient a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to view and/or print one copy of the Content, but Scientific Games or its licensors, as the case may be, retain ownership of such Content. The foregoing limited license does not provide the intended recipient with any ownership of, or any other intellectual property interest in, any Content and this license may be immediately suspended or terminated for any reason, by Scientific Games in its sole discretion, and without advance notice or liability. This Document has been provided to you solely for use in operating the product described herein. Duplication of Scientific Games products and programs in whole or in part without written authorization from Scientific Games is expressly prohibited. The specifications and information contained in this documentation are subject to change without notice. All statements, information, illustrations, specifications and recommendations in this documentation are believed to be accurate, but are provided without warranty of any kind, express or implied. The product information referenced in this Document is being provided by Scientific Games as is.

Web Portal Training Guide V7.0 _________

Confidential and Proprietary Page 1 of 23

Contents 1 About This Student Guide ..................................................................................................... 2

1.1 Student Guide Conventions ..................................................................................................... 2 1.2 About Web Portal Training ....................................................................................................... 2

2 Welcome to Web Portal Training .......................................................................................... 3 2.1 Rules of the Class ..................................................................................................................... 3 2.2 Class Structure .......................................................................................................................... 3

3 Initial System Setup ............................................................................................................... 4

4 Accessing the Web Portal Application ............................................................................... 4

5 About Bulletin Tab ................................................................................................................... 5

6 Switching User ....................................................................................................................... 6

7 Viewing and Downloading the Reports ............................................................................ 9 7.1 Filter Criteria ............................................................................................................................. 12 7.2 Downloading the Reports ......................................................................................................... 14

8 Viewing and Downloading the On Demand Reports ................................................... 16 8.1 Current VLT Status Report ..................................................................................................... 16 8.2 Video Lottery Transaction Detail .............................................................................................. 18 8.3 Video Lottery Transaction Summary ........................................................................................ 20

9 Congratulations! .................................................................................................................. 23



1 About This Student Guide

This student guide is developed to use along with facilitated training of the SDL Web Portal application.

1.1 Student Guide Conventions

All the procedures required to complete a given task are provided in this student guide.

1.2 About Web Portal Training

The Web Portal training provides an outline of the Web Portal site and its individual features.

Attendance in these courses is dependent on your job function and you will be notified about the mandatory classes. Participants in each class receive a copy of the student guide.



2 Welcome to Web Portal Training

In this training, you will learn how to use the basic functions of the Web Portal application. The basic functions include:

Downloading the pre‐generated reports on a Daily, Weekly, Monthly, and Billing period basis for the period of a Fiscal Year (FY).

Generating and downloading the following reports:

• Video Lottery Transaction Detail Report is available for daily, weekly, and monthly period basis.

• Video Lottery Transaction Summary Report is available for daily, weekly, and monthly period basis.

• Non‐Reporting VLT Report is available for daily period basis.

• Voucher Status Listing Report is available for daily and weekly period basis.

• Billing Statement report is available for billing period basis.

• License Billing report is available for billing period basis.

2.1 Rules of the Class

Silence the cell phones: If a call must be taken, please step out of the class.

Be respectful: Please give the facilitator your full attention.

Ask questions: If at any time you have a question, please stop the facilitator and ask the question.

2.2 Class Structure

Classes will be both On‐Site and on Webex. Each On‐Site class will be for 1 hour and the Webex class will be for 2 hours.



3 Initial System Setup

The SG project team performs most of the tasks necessary to set up the Web Portal application.

Procedures are provided for these tasks when the user guides are delivered; however, these tasks are not covered in operator training.

4 Accessing the Web Portal Application

The access and permission levels for the Web Portal application are established by the SD Lottery. The details about the additions or modifications to user information must be given to the system administrator at the SD Lottery, who then makes the appropriate changes.

Individuals working with the central management system are created as Internal users. As Web Portal uses Windows authentication, user will login with domain name and password.

Note: Each time a new session is started, the individual must log into the system using the assigned domain name and password.

Follow these steps to access the Connexus Web Portal application:

Step 1. Open a web browser, preferably Chrome, Firefox or Internet Explorer and enter the https://sdl.operator‐portal.com/WebPortal. The Connexus Web Portal Sign In screen is displayed, as shown in the following image.

Step 2. Enter the username and password in the and fields, respectively.



Step 3. Click SIGN IN. The Connexus Web Portal screen is displayed, as shown in the following image.

5 About Bulletin Tab By default, the Web Portal application displays the Bulletin Board page on landing page. This page displays any announcements or messages the operators need to be aware of. These are mostly general messages for all users. Some of the messages that may appear on the Bulletin Board page are: • Welcome message during initial login • Request to switch user account for Web Portal User Impersonation • System upgrade schedule • System downtime The following is an example of message displayed on the Bulletin Board page.



6 Switching User An admin user can log onto Web Portal with their domain user and then impersonate an Operator or Technician user. This allows the admin user to view operator/technician's reports without requiring their login information. This is useful in troubleshooting any Web Portal issues reported by the external users. Note: If the intended audience is external users, Operator or Technician users do not have the options to switch users. After you log into the Connexus Web Portal application as Admin/Internal user, message is displayed prompting user to impersonate (switch to) another user, as shown in the following image.

Note: If a user (operator or technician) is not selected/switched, then all menus under Reports

Download and On Demand Reports will be blank.

If you click Reports Download tab without switching the user, the following screen is displayed.

The Reports Download screen does not display any fiscal year option without switching the user.

If you click On Demand Reports tab without switching the user, the following screen is displayed.

The On Demand Reports screen does not display any information without switching the user.



Follow these steps to switch user:

Step 1. In the Connexus Web Portal application, click the Switch User link located at top right corner of the screen. The Switch User screen is displayed, as shown in the following image.

Step 2. Select the checkbox corresponding to the user that you want to impersonate as shown in the following image.



Step 3. Alternatively, perform the following:

a) Enter a text or keyword in the Last Name, First Name, OperatorName, Operator Number, or User Type fields.

b) Click corresponding to the field where you have entered the search criteria.

The filter options are displayed, as shown in the following image.

c) Select NoFilter if you do not want to apply filter.

d) Select Contains from the Filter options to apply filter. The list of users corresponding to the filter criteria is displayed, as shown in the following image.

Note : You can apply only one filter at a time.

e) Select a user from the list.



Step 4. Click Cancel if you want to discard the selection. The Bulletin Board screen is displayed, as shown in the following image.

Step 5. Click Select user. The screen with message text is removed and the selected username is displayed at the top right corner of the Bulletin Board screen, as shown in the following image.

7 Viewing and Downloading the Reports

The Connexus Web Portal application allows the establishment users to view and download the financial reports for the period of a fiscal year.

Follow these steps to download a financial report for the period of a fiscal year:

Step 1. In the Connexus Web Portal application, click the Reports Download tab. The instructions to download the report are displayed, as shown in the following image.

Step 2. On the left‐hand panel, click until you reach the last option in the expansion tree. The time period options are displayed for that selected fiscal year, as shown in the following image.



Step 3. Perform any of the following :

Click Monthly. The Monthly Reports screen is displayed, as shown in the following image.

Click Weekly. The Weekly Reports screen is displayed, as shown in the following image.

Click Daily. The Daily Reports screen is displayed, as shown in the following image.



Click Billing. The Billing Reports screen is displayed, as shown in the following image.

Step 4. Use the options at the bottom of the page to navigate to other pages of the report as displayed in the following image.

Note: By default, 15 items are displayed per page.

The following table describes the Report parameters:

Field Name Description

REPORT NAME Name of the report.

OPERATOR NAME Name of the operator.

START DATE Date from when the report details are required.

END DATE Date till when the report details are required.



7.1 Filter Criteria

Follow these steps to filter the reports in the required reports screen:

Step 1. In the reports screen, perform the following :

a) Enter a text or keyword in the REPORT NAME or OPERATOR NAME fields.

b) Click corresponding to the field where you have entered the search criteria. The filter options are displayed, as shown in the following image.


d) Select Contains from the Filter options to apply filter. The list of reports corresponding to filter criteria is displayed, as shown in the following image.

Note: You can apply only one filter at a time.

Step 2. In the reports screen, perform the following:

a) Enter a date in the START DATE or END DATE fields.



b) Click corresponding to the field where you have entered the search criteria. The filter options are displayed, as shown in the following image.


d) Select EqualTo from the filter options if you want to apply filter. The list of reports corresponding to the filter criteria is displayed, as shown in the following image.

Note: You can apply only one filter at time.



7.2 Downloading the Reports

The Reports Download tab allows users to download Monthly, Weekly, Daily, and Billing reports in the pdf, excel, and csv file format. Note: Only Video Lottery Transaction Reports can be exported to CSV file format.

For example:

In the Monthly Reports screen, click corresponding to the report that you want to download in PDF file format. After the download is completed, open the report. The following is a sample report.



Click corresponding to the report that you want to download in Excel file format. After the download is completed, open the report. The following is a sample report.



Click corresponding to the report that you want to download in CSV file format. After the download is completed, open the report. The following is a sample report.

Note: Only Video Lottery Transaction Report can be downloaded in CSV format.

8 Viewing and Downloading the On Demand Reports

The Connexus Web Portal application allows the users to view and download the reports. Both operator and technician users can view and download the Current VLT Status Report, but only operator users can view and download Video Lottery Transaction Report and Video Lottery Transaction Summary reports.

8.1 Current VLT Status Report

Current VLT Status Report displays the current status of the VLT device for the selected establishment.

Follow these steps to view and download the Current VLT Status report:

Step 1. In the Connexus Web Portal application, click the On Demand Reports tab. The Current VLT Status Report screen is displayed, as shown in the following image.



Note: By default, current date is populated in the As of Date field. You cannot modify this field.

Step 2. Select an establishment from the Establishment drop‐down.

Step 3. Select one of the following options from the Status drop‐down. The available options are All, Playable, and Non‐playable.

Step 4. Click Generate Report. The Current VLT Status Report screen is displayed, as shown in the following image.

Step 5. Do any of the following to download the report:

Click to download the report in PDF file format.

Click to download the report in Excel file format.

The following table describes the report fields.


Report Date Date of generating the report.

Report Time Time of generating the report.

Establishment Name of the establishment.

Establishment Lic# Licence number of the establishment.

Spot Name Name of the VLT spot.

Unique Identifier Unique identifier of the VLT device.

Serial Number Serial number of the VLT device.




Current Status Current status of the VLT device. The available options are:

Disabled (Ready) : This option indicates that the status of the VLT device is disabled (ready).

Disconnected : This option indicates that the status of the VLT device is disconnected.

Suspended : This option indicates that the status of the VLTdevice is suspended.

Enabled : This option indicates that the status of the VLT device is enabled.

Verifying : This option indicates that the status of the VLT device is verifying.

8.2 Video Lottery Transaction Detail

Video Lottery Transaction Detail Report includes daily totals for each device in each establishment.

Follow these steps to download the Video Lottery Transaction Detail report:

Step 1. In the Connexus Web Portal application, click the On Demand Reports > Video Lottery Transaction Detail tab. The Video Lottery Transaction Detail Report screen is displayed, as shown in the following image.

Step 2. Select ALL or the required options from the Establishment, County, and City drop‐ downs.

Step 3. Click the icon in the From Date field and select a date from when the Video Lottery transaction details are required.

Note: By default, this field is set to the current day. This field cannot be set to or beyond the current day.

Step 4. Click the icon in the To Date field and select a date till when the Video Lottery transaction details are required.

Note: By default, this field is set to the current day. This field cannot be set to or beyond the current day. To Date should be greater than or equal to From Date and maximum of 7 days period is allowed.



Step 5. Click Generate Report. The Video Lottery Transaction Detail by Establishment Report is displayed, as shown in the following image.




Click to download the report in CSV file format.





Mfg. Serial Number Manufacturer serial number of the VLT device.

Permit No. Permit number of the device.

Model Model number of the device.

Operator Name Name of the operator.

Opr. No. Number of the operator.

Estab. Name Name of the establishment.

Estab. Lic. No. Licence number of the establishment.

Sales Transaction

Cash In Total amount in as reported in dollars.




Cash Out Total amount out as reported in dollars.

Net Machine Income Difference between the Cash In and Cash Out amounts.

State Share Amount to be paid to state or billed by state.

Amount Played Total credit played as reported in dollars.

Amount Won Sum of total credits and jackpot won as reported in dollars.

Net Machine Revenue Difference between Amount Played and Amount Won.

Difference Difference between the Net Machine Income and Net Machine Revenue.

Video Game Play

Pay Back % Portion of all wagers placed into a VLT or a group of VLTs that is returned to the players who enter money into the VLT.

Games Played Number of games played.

Games Won Number of games won.

Last Poll Date Last date financials were retrieved from VLT.

8.3 Video Lottery Transaction Summary

Video Lottery Transaction Summary report summarizes totals by establishment.

Follow these steps to download the Video Lottery Transaction Summary report:

Step 1. In the Connexus Web Portal application, click On Demand Reports > Video Lottery Transaction Summary. The Video Lottery Transaction Summary screen is displayed, as shown in the following image.

Step 2. Select ALL or the required options from the Establishment, County, and City drop‐downs.

Step 3. Click the icon in the From Date field and select a date from when the Video Lottery transaction details are required.

Note: By default, this field is set to the current day. This field cannot be set to or beyond the current day.



Step 4. Click the icon in the To Date field and select a date till when the Video Lottery transaction details are required.

Note: By default, this field is set to the current day. This field cannot be set to or beyond the current day. To Date should be greater than or equal to From Date and maximum of 7 days period is allowed.

Step 5. Click Generate Report. The Video Lottery Transaction Summary by Establishment screen is displayed, as shown in the following image.




Click to download the report in CSV file format.





Establishment Name Name of the establishment.

Establishment Licence# Licence number of the establishment.

#VLTs Number of VLT devices in establishment.




Cash In Total amount in as reported in dollars.

Cash Out Total amount out as reported in dollars.

Net Machine Income Difference between Cash In and Cash Out amounts.

State Share Amount owned to state.

Amount Played Total credit played as reported in dollars.

Amount Won Sum of total credits and jackpot won as reported in dollars.

Net Machine Revenue Difference between Amount Played and Amount Won.

Difference Difference between Net Machine Income and Net Machine Revenue.

Pay Back % Portion of all wagers placed into a VLT or a group of VLTs that is returnedto the players who enter money into the VLT.

Games Played Number of games played.

Games Won Number of games won.



9 Congratulations!

You have completed the Web Portal training.

You should feel comfortable completing the following tasks:

Accessing the Web Portal application

Downloading the reports

Documents

Operator Student Guide · 2020/8/4 · 2.1 Rules of the Class • Silence the cell phones: If a call must be taken, please step out of the class. • Be respectful: Please give the