Operations & Distribution Annual Operations Plan 2011-12webapps188.hpcl.co.in/hpclond/PDFS/AOP.pdf · Operations & Distribution Annual Operations Plan 2011-12 Fuelling the way to

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Operations & DistributionAnnual Operations Plan 2011-12

Fuelling the way to the top

I N D E XKEY PERFORMANCE INDICATORS PAGE NO.

Financial / Physical:

Optimize Inventory Level 2

Closure of Locations 3

Plan New Infrastructure / Improvement Projects 4

Land Surrender / Disposal 6

Outsourcing of New POL Depots 6

Timely Disposal of Scrap 7

Rationalized Manpower at POL Locations 7

Eliminate Stock Outs and Consequent Loss of Sales 8

Optimize Distribution Costs 9

Reduce Depot Operating Cost [Controllable] 9

Reduce Stock Loss 10

Customer Delight:

Ensure Delivery of Quality Products 22

Availability of Differentiated Services to Cat ‘A’ Dealers 22

Timely Approval for Transport Contracts / Purchase Proposals 23

Ensure Vendor Satisfaction 24

Information Brochure for O&D 24

Improvement and Processes:

Ensure Capital Budget Projects Appraisal and Monitoring 25

Transport Contract Improvisations 25

Process and Equipment Innovation / Automation 26

I N D E XKEY PERFORMANCE INDICATORS PAGE NO.

Utilization of Automation at Depots / Terminals

No Automation, No Operation (NANO) 27

TT Deliveries Through Mass Flowmeter 28

Automation of 14 Locations

Continuous Benchmarking and Innovation 29

Improvement in Vehicle Tracking System 29

Ensure Adherence to HSE standards 30

Ensure Safe Operations 30

Implement M.B. Lal Committee Recommendation 31

Implementation of Oil Sector Infrastructure Protection Plan (OSIPP) Requirements 33

Synergy with OMCs 34

Sustainable Development 36

Climate Change Initiatives 37

Learning and Growth:

Ensure Timely Recognition of Exceptional Performance 38

Enhance Domain Skills viz. Functional and Technical 38

Leveraging IT for Operational Excellence 40

ADDITIONAL TARGETS FOR ZONES

Financial / Physical 41

Customer Delight 42

Improvement in Processes 44

MARKETING EXPENSE BUDGET 47

We, at O & D, work to achieve High Standards in

operational excellence, in terms of safety,

quality, quantity and maintenance so as to

ensure true customer delight. Towards this

objective O & D has undertaken various Path

Breaking Initiatives which include International

Safety Rating Certifications, Leveraging

technology, a total focus on safety, uniquely

designed training programs, rewards and

recognition, VMS, Visual Identity, differentiated

services to dealers, eco-friendly green fuel,

carbon footprints, etc.

O & D gives paramount importance to safety and

pledges for Safe Work Practices at all times.

1

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2

Financial / Physical

Key Performance Indicator:

OPTIMIZE INVENTORY LEVEL

Target: 1. Maintain average 8.6 days through put cover.2. Lessen the impact of inventory at quarter end on Balance Sheet

Measurement Standard:A. Variation beyond +_ 5% from target coverage (Average from Daily All

India Inventory Report of HQO)

B. Comparison of quarterly impact

Zonal Targets:

Maintenance of average number of days for through put cover.

NZ : 7.2 days

NCZ : 7.1 days

EZ : 11.4 days

NWZ : 11.7 days

WZ : 9.6 days

SCZ : 7.9 days

SZ : 7.5 days


ASSET DISPOSAL

Target: Complete Disposal of own land / Assets at closed locations

Measurement Standard:No. of Locations completed.

Zonal Targets:

EZ : Sambalpur, Jagdalpur to Retail SBU / CREDA

NWZ : Bhagat Ki Kothi to LPG SBU, Vapi to Retail

SBU, Hanumangarh

PG-3


CLOSURE OF LOCATIONS

Target:

1. Securing CFD approval for closure of non-operating locations - 6 locations

a. Shillong

b. Patna

c. Ramnagar

d. Chennai

e. Shakurbasti

f. Hanumangarh

Measurement Standard:

No. of locations approved for closure

Zonal Targets:

A. Ensure processing proposals for approval for closure of Non-operating

locations: EZ: Shillong, Patna, Ramnagar SZ: Chennai NZ: Shakurbasti NWZ: Hanumangarh

B. Disposal of Fixed Assets & Stock Reconciliation w.r.t closed locations.


CLOSE-OUT OF OPEN PROJECTS

Target:

Close all open projects upto 2008 by June 2011, and open projects of 2009

by Dec. 2011


Delays beyond target date

3


TARGETSDelighted with the fact that the targets set for last year has been successfully accomplished, new targets for this year are determined in terms of safety, sales, cost, quality, services, customer and vendor satisfaction, improvements in processes, learning etc.

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PLAN NEW INFRASTRUCTURE / IMPROVEMENTS PROJECTS

Target: 1. Common user Terminal at Halaudpukur, Tatanagar 2. Finalisation of party on BOO & BOT basis at Rayakottait, Nanguneri,

Trivandrum & Kadallur 3. Common User Terminal at Kadallur4. Pipeline from HMEL Refinery to Saharanpur via Sangrur & Ambala -

CFD Approval 5. Pipeline from Pune to Nashik & Bhusawal - CFD Approval6. Pipeline from Jaigarh to Hazarwadi including location

at Jaigarh - CFD Approval

Measurement Standard:No of identified strategic projects developed / Implemented

Zonal Targets:Complete land acquisition / Project proposal for infrastructure

developments at

NZ: 1. Barwala & Ambala - Land finalization 2. Jalandhar - T/W siding, APT & TT gantry 3. Jammu resitement - Land identification 4. Bathinda & Rewari - TT gantry NCZ: 1. Mughalsarai - TW decanting pipelines

2. New Bareilly & Amousi - Augmentation of TT gantry & APT

3. Lal Kuan (Haldwani) - Indentification & finalization of Land

for new depot

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Zonal Targets:

EZ : 1. Rajbandh - T / W siding land & project approval.

2. Maniguda & Jharsuguda in Orissa - identification &

finalization of land

NWZ : 1. Ajmer - T / W siding

2. Hazira - APT

3. Bikaner - Land identification & finalization for depot

WZ : 1. Nagpur & Bhopal - Common user terminal land acquisition

2. Augmentation of TT gantry & APT at

a) Jabalpur b) Akola c) Panewadi

& APT at

d) Sagar e) Gwalior f) Indore

3. Sewree - Wadala complex - Revamp proposal finalization

SCZ : 1. Hassan - APT

2. Chitardurga - Identification & finalization of land

SZ : 1. Rayakottai, Nanguneri - Identification & finalization of land

Kozhikode - resitement of Elathur

2. Kappalur - New T / W siding

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LAND SURRENDER / DISPOSAL (SALE / ALTERNATE USAGE)

Target:

Complete land surrender of closed locations

Measurement Standard:No. of locations completed

Zonal Targets: NZ: Ambala to railways, HUDA land at Bahadurgarh

Srinagar to Government

NCZ: Saharanpur (Mini) to land owners

NWZ: Kota BOD, Aswarva, Udaipur &

Rajkot to railways

WZ: Manmad , Bhadli, Ratlam to railways


RESOLUTION OF LAND DISPUTE ISSUES

Target: Resolution of the issues


No. of locations issue resolved

Zonal Targets: NCZ: Pilkhani, Saharanpur(Old depot) WZ: Bhadli SCZ: Belgaum & Gulbarga

Key Performance Indicator:OUTSOURCING OF NEW POL DEPOTS

Target:1. Finalizing business model 2. Floating EOI3. Developing tender4. Finalizing parties 5. Approvals

Measurement Standard: A. Milestones achieved

B. No. of locations finalised

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TIMELY DISPOSAL OF SCRAP

Target: 1. Disposal of scrappable assets - 788 Lakhs2. Disposal of consummables

Measurement Standard:Value of undisposed scrap & consumables which are identified till 31-12-10

(Zonal News letter)

Zonal Targets: NZ : 200 lakhs NCZ : 25 lakhs

EZ : 50 lakhs

NWZ : 210 lakhs (This includes disposal of

idle assets at Kandla-II) WZ : 66 lakhs

SCZ : 217 lakhs

SZ : 20 lakhs

Key Performance Indicator:RATIONALIZED MANPOWER AT POL LOCATIONS

Target:1. Assessment of manpower at remaining locations, in coordination with

MPP & required approvals 2. Coordination with HR for implementation of revised manpower at key

installations

Measurement Standard: A. Completion of activityB. Implementation at WZ & Kolkata (EZ)

Zonal Targets: A. Coordination & assistance for completion of study ( All Zones ) B. Coordinate with zonal HR & facilitate implementation (for EZ and WZ)

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REVIEW & RATIONALIZATION OF CONTRACT DEMAND, IMPROVEMENT

OF POWER FACTORS, APPLICABLE RATES OF POWER TARIFF

Target: 1. Contract Demand review at 4 Locations: a. Indore b. Loni

c. Bengaluru

d. Navalur

2. Reverting to Industrial from commercial tariff: Identification of anomaly & coordination with the SEB for reversal at 15

locations

Measurement Standard:1. & 2.No. of locations completed

Zonal Targets:

Co-ordination, involvement & regular follow-up for achieving

rationalization.


ELIMINATE STOCK OUTS AND CONSEQUENT LOSS OF SALES

Target: NIL Loss of Sales

Measurement Standard:Loss of sales (RMs report / Verified by Head - O & D Zones)

Zonal Targets:

NIL Loss of Sales

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OPTIMIZE DISTRIBUTION COSTS

Target:

Reduce Total Distribution costs in:

Primary: Net savings of Rs. 30 Crores, plus

Secondary: Rs. 708 Crores Freight Payment for Secondary Distribution

Cost

Measurement Standard:Primary: Shortfall from Target savings,

Secondary: Freight Payment cost for Secondary Distribution Cost

Zonal Targets:Reduce Total Distribution costs in

Secondary: Rs. 112 Crores Freight Payment for Secondary Distribution

Cost


REDUCE DEPOT OPERATING COST [CONTROLLABLE]

Target:Rs. 26.06 per KL

[Including VI but excludes Electro-mechanical Locks]

(Actual Controllable Marketing Exp. / Vol Handled)


Cost exceeding Target

Zonal Targets: (Rs. / KL)

EZ : 65.43, NCZ : 33.17, NWZ : 18.01, NZ : 23.62,

SCZ : 23.35, SZ : 36.36,WZ : 26.36

(Actual Controllable Marketing Exp. / Vol Handled)

Identify avenues for savings in Marketing expenses & implement the

same for achieving results. These may include -

-- Review of Contract Demand & reduction as necessary - Savings thereof

-- Commercial vs. Industrial tariff applied - Savings upon change

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RECONCILIATION OF FIXED ASSETS

Target:1. Complete reconciliation of fixed assets by March 2012

2. Clearing of Discrepancies by March 2012

Measurement Standard:Delays No. of locations not completing by target date

Zonal Targets:

Complete reconciliation of fixed assets by March 2012

Key Performance Indicator:REDUCE STOCK LOSS

Target: All India overall target: 0.15 % Gain

Measurement Standard:Percentage volume of Loss above Targets

Zonal Targets:

NZ : 0.04 % GainNCZ : 0.13% GainEZ : 0.19% GainNWZ : 0.01% GainWZ : 0.22% GainSCZ : 0.28% GainSZ : 0.24% Gain

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Zone Location Product Actual % Target Name as of (%) March 11 11-12

EZ BILASPUR U III MS -0.97 -0.15

U III HSD 0.28 0.15

SKO 1.01 0.15

RAIPUR U III MS -0.09 -0.15

U III HSD 0.17 0.15

SKO 0.28 0.15

CUTTACK U III MS -0.16 -0.15

U III HSD 0.29 0.15

SKO -0.01 0.15

PARADEEP U III MS 0.36 0.25

U III HSD 0.46 0.35

SKO 0.96 0.35

SEMLIGUDA U III MS -0.01 -0.05

U III HSD 0.11 -0.01

ROURKELA U III MS -0.96 -0.15

U III HSD -0.56 0.15

SKO 0.48 0.15

SOMNATHPUR U III MS -0.26 -0.15

U III HSD 0.05 0.15

SKO 0.22 0.15

KOLKATA TERMINAL - II BS IV-MS 0.24 0.15

BS IV-HSD 0.34 0.30

KOLKATA TERMINAL - I BS IV-MS 0.21 0.10

BS IV-HSD 0.37 0.30

HF HSD 0.64 0.30

SKO -0.22 0.20

SURINAM HF HSD 0.35 0.25

HALDIA TERMINAL U III MS 0.28 0.20

U III HSD 0.32 0.30

SKO 0.41 0.30

RATIONALE BEHIND STOCK LOSS TARGETSDepending upon Mode of receipt of product, locations have been clubbed in different clusters. Stock loss targets of product have been determined for each cluster considering factors like in-transit losses etc. Accordingly, targets are more stringent in cluster where mode of receipt is through pipeline as compared to cluster where mode of receipt are through TW.Cluster-wise targets are as follows;

RECEIPT TW; DESPATCH TT:

Product TGT %MS -0.15HSD 0.15, 0.20SKO 0.15, 0.20

RECEIPT PLT, TW; DESPATCH TT:Product TGT %MS -0.12HSD 0.20SKO 0.15,0.22

RECEIPT TT; DESPATCH TT:Product TGT %MS -0.05HSD -0.01SKO -0.01

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EZ RAJBUNDH U III MS 0.37 0.10

U III HSD 0.57 0.35

SKO 0.39 0.30

BETKUCHI U III MS 0.17 0.05

U III HSD 0.26 0.25

DHANBAD U III MS 0.09 -0.15

U III HSD 0.33 0.15

SKO 0.08 0.15

RANCHI ROAD U III MS -0.52 -0.05

U III HSD 0.04 0.15

TATANAGAR U III MS -0.12 -0.15

U III HSD 0.26 0.15

SKO 0.12 0.15

ZONE TOTAL MS 0.07 0.02

HSD 0.34 0.24

SKO 0.36 0.21

OVERALL 0.29 0.19

NCZ JHANSI U III MS -0.10 -0.15

U III HSD 0.28 0.15

SKO 0.36 0.15

MATHURA U III MS 0.15 -0.15

BS IV-MS -0.44 -0.15

U III HSD 0.40 0.20

BS IV-HSD 0.33 0.20

SKO 0.55 0.20

MEERUT U III MS -0.41 -0.15

BS IV-MS -0.04 -0.15

U III HSD 0.90 0.15 BS IV-HSD 0.03 0.15

SKO 0.33 0.15

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NCZ NAJIBABAD U III MS -0.14 -0.15

U III HSD 0.15 0.15

SKO 0.24 0.15

HALDWANI U III MS 0.05 -0.05

U III HSD 0.07 -0.01

SKO 0.05 -0.01

ROORKEE U III MS 0.19 -0.05

U III HSD 0.13 -0.01

SKO 0.05 -0.01

BAREILLY U III MS -0.06 -0.15

U III HSD 0.13 0.15

SKO 0.19 0.15

AMOUSI U III MS -0.26 -0.15

BS IV-MS -0.47 -0.15

U III HSD 1.64 0.15

BS IV-HSD -5.01 0.15 SKO 0.10 0.15

BAITALPUR U III MS -0.16 -0.15

U III HSD 0.13 0.15

SKO 0.17 0.15

GONDA U III MS 0.08 -0.15

U III HSD 0.35 0.15

SKO 0.70 0.15

MUGHALSARAI U III MS 0.39 0.15

U III HSD 0.38 0.30

SKO 0.63 0.35

RATIONALE BEHIND STOCK LOSS TARGETSIn case of receipts and despatch by TTs, the volume handled are very small, handling of TTs for unloading and loading also results in evaporation loss due to which TFTs for this cluster are kept as negative.

RECEIPT PLT; DESPATCH TT:Product TGT %MS 0.10HSD 0.25,0.30, 0.35SKO 0.25, 0.30, 0.35

RECEIPT COASTAL; DESPATCH TT:Product TGT %MS 0.15,0.25HSD 0.30, 0.35SKO 0.20

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NCZ BARAUNI U III MS 0.48 0.10

U III HSD 0.47 0.35

SKO 0.45 0.25

ZONE TOTAL MS -0.03 -0.10

HSD 0.29 0.19

SKO 0.34 0.18

OVERALL 0.23 0.13

NWZ BHARATPUR US III MS -0.03 -0.15 BS IV-MS -0.11 -0.15

U III HSD 0.13 0.15

BS IV-HSD 0.27 0.15

SKO 0.17 0.15

JAIPUR TERMINAL U III MS 0.21 -0.04

U III HSD 0.20 0.00 SKO 0.33 0.00

HAZIRA U III MS 0.10 -0.15

BS IV-MS -0.11 -0.15

U III HSD 0.22 0.15

SKO 0.55 0.35

HANUMANGARH U III HSD -0.07 0.15

SKO 0.01 0.15

SALAWAS U III MS 0.46 0.10

U III HSD 0.44 0.30

SKO 0.50 0.30

AJMER TERMINAL U III MS 0.02 -0.04

U III HSD 0.19 0.00

SKO 0.15 0.00

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NWZ PALANPUR TERMINAL U III MS 0.25 -0.04

BS IV-MS 0.36 -0.04

U III HSD 0.35 0.00

BS IV-HSD 0.26 0.00

SKO 0.34 0.00

KALIGAM SKO 0.16 0.25

VADODARA U III MS 0.25 0.10

U III HSD 0.26 0.25

SKO 0.53 0.30

MUNDRA TERMINAL U III MS 0.01 -0.04

BS IV-MS 0.09 -0.04

U III HSD 0.04 0.00

BS IV-HSD 0.12 0.00

SKO 0.05 0.00

KANDLA U III MS -0.16 0.20

BS IV-MS 0.06 0.20 U III HSD 0.30 0.20

BS IV-HSD 0.36 0.20

SKO 0.44 0.25

ZONE TOTAL MS 0.07 -0.03

HSD 0.11 0.02

SKO 0.15 0.05

OVERALL 0.11 0.01

NZ BATHINDA U III MS -0.67 -0.15

U III HSD -0.05 0.15

SKO 0.05 0.15

SANGRUR U III MS 0.14 0.10

U III HSD 0.22 0.30

SKO 0.42 0.30

RATIONALE BEHIND STOCK LOSS TARGETSRECEIPT PLT, COASTAL; DESPATCH TT, TW:Product TGT %MS 0.20HSD 0.30SKO 0.25, 0.30, 0.35

RECEIPT PLT, COASTAL; DESPATCH TT:Product TGT %MS 0.25HSD 0.35SKO 0.35

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NZ SHIMLA U III MS -0.08 -0.05

U III HSD -0.12 -0.01

SKO 0.10 -0.01

NALAGARH U III MS -0.04 -0.05 U III HSD -0.01 -0.01

SKO 0.02 -0.01 BIJWASAN BS IV-MS 0.48 0.10

BS IV-HSD 0.30 0.25

SKO 0.49 0.35

JALANDHAR U III MS 0.39 0.10

U III HSD 0.29 0.25

SKO 0.62 0.35 SHAKURBASTI BS IV-MS -0.09 -0.15

BS IV-HSD 0.14 0.15 BAHADURGARH TERMINAL U III MS 0.05 -0.10

BS IV-MS -0.15 -0.10

U III HSD 0.26 0.00

BS IV-HSD 0.11 0.00

SKO 0.13 0.00

TIKRI KALAN BS IV MS N/A 0.10

BS IV -HSD N/A 0.25

JAMMU U III MS -0.38 -0.15

U III HSD 0.12 0.15

SKO 0.06 0.15

PAMPORE U III MS -1.17 -0.05

U III HSD 0.04 -0.01

SKO 0.29 -0.01

HISSAR U III HSD -0.03 0.15

PG-17

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NZ PANIPAT U III HSD -5.77 0.10

SKO -22.05 0.10

REWARI BS IV-MS 0.13 0.05

BS IV-HSD 0.34 0.30

SKO 0.24 0.25

ZONE TOTAL MS -0.04 -0.07

HSD 0.19 0.08

SKO 0.18 0.07

OVERALL 0.13 0.04

SCZ BENGALURU U III MS -0.05 -0.15

BS IV-MS -0.47 -0.15

U III HSD 0.16 0.30

BS IV-HSD 0.35 0.30

SKO 0.19 0.15

HASSAN TERMINAL U III MS 0.87 0.25

U III HSD 1.04 0.50

SKO 0.86 0.35

BELGAUM U III MS -0.15 -0.15

U III HSD 0.33 0.15

SKO 0.62 0.15

NANDUR U III MS 0.47 -0.15

U III HSD 0.46 0.15

SKO 0.63 0.15

HUBLI U III MS 0.02 -0.15

U III HSD 0.57 0.15

SKO 0.84 0.15

MANGALORE TERMINAL U III MS 0.29 0.25

BS IV-MS 0.59 0.25

RATIONALE BEHIND STOCK LOSS TARGETSFor IOTL locations, Targets are set on the basis of MOU signed with the operating company i.e. IOTL. Targets are same in case of HSD and SKO for all IOTL locations while for MS liberal targets are due to receipt of MS by rakes.

IOTL LOCATIONS:Product TGT %MS -0.04,-0.10HSD 0.00SKO 0.00

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SCZ MANGALORE TERMINAL U III HSD 0.35 0.30

BS IV-HSD 0.46 0.30

SKO 0.37 0.30 GUNTAKAL U III MS -0.23 -0.15

U III HSD 0.05 0.15

SKO 0.18 0.15

RAMAGUNDAM U III MS 0.25 -0.15

U III HSD 0.41 0.15

SKO 21.29 0.15

SECUNDERABAD TERMINAL U III MS 0.43 0.25

BS IV-MS 0.31 0.25

U III HSD 0.13 0.20

BS IV-HSD 0.21 0.20

SKO 0.10 0.20

KADAPA U III MS -0.16 -0.15

U III HSD 0.18 0.15 SKO 0.19 0.15

SURYAPET TERMINAL U III MS 0.62 0.10

U III HSD 0.54 0.35

SKO 0.72 0.35

RAJAHMUNDRY U III MS 0.36 0.20

U III HSD 0.47 0.35

SKO 0.46 0.30

VISAKH TERMINAL U III MS 0.48 0.25

U III HSD 0.41 0.35

HF HSD 1.11 0.35

SKO 0.62 0.35 VIJAYAWADA TERMINAL U III MS 0.37 0.25

U III HSD 0.39 0.30

SKO 0.50 0.35

PG-19

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SCZ ZONE TOTAL MS 0.43 0.19

HSD 0.45 0.30

SKO 0.49 0.29

OVERALL 0.45 0.26

SZ CHENNAI U III MS 0.26 0.10

BS IV-MS 0.44 0.10

U III HSD 0.50 0.35

BS IV-HSD 0.60 0.35

HF HSD 0.75 0.35

SKO 0.73 0.35

IRUMPANAM U III MS 0.48 0.25

U III HSD 0.43 0.35

SKO 0.61 0.35

COIMBATORE U III MS 0.10 -0.09

U III HSD 0.27 0.20

SKO 0.47 0.22

KAPPALUR U III MS 0.67 0.10

U III HSD 0.80 0.35

SKO 0.78 0.35

TIRUNELVELI U III MS -0.02 -0.15

U III HSD 0.14 0.15

SKO 0.22 0.15

VISAKH FISHING HF, HSD -0.47 -0.01

KOZHIKODE U III MS 0.10 -0.15

U III HSD 0.07 0.15

SKO 0.27 0.15

ZONE TOTAL MS 0.36 0.09

HSD 0.44 0.29

SKO 0.58 0.29

OVERALL 0.43 0.24

PG-20

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WZ PANEWADI U III MS 0.19 0.10

U III HSD 0.23 0.30

SKO 0.31 0.30

JABALPUR U III MS -0.08 -0.15

U III HSD 0.24 0.15

SKO 0.22 0.15

NISHATPURA U III MS -0.39 -0.15

U III HSD 0.19 0.15

SKO 0.08 0.15

GWALIOR U III MS -0.13 -0.15

U III HSD 0.21 0.15

SKO 0.36 0.15

SAGAR U III MS -0.55 -0.15

U III HSD 0.15 0.15

SKO 0.11 0.15

INDORE U III MS -0.67 -0.15

U III HSD 0.11 0.20

SKO 0.33 0.15

AKOLA U III MS -0.14 -0.15

U III HSD 0.26 0.15

SKO 0.28 0.15

NAGPUR U III MS 0.01 -0.15

U III HSD 0.16 0.15

SKO 0.45 0.15

MIRAJ U III MS 0.16 0.10

U III HSD 0.36 0.35

SKO 0.46 0.30

PG-21

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WZ SHOLAPUR U III MS 0.28 0.10

U III HSD 0.37 0.35

SKO 0.44 0.30

LONI TERMINAL U III MS 0.31 0.20

BS IV-MS 0.48 0.03

U III HSD 0.41 0.25

BS IV-HSD 0.46 0.24

SKO 0.23 0.20

MAHUL TERMINAL U III MS -0.02 0.25

BS IV-MS 3.50 0.25

U III HSD N/A 0.25

VASHI U III MS 0.34 0.25

BS IV-MS 0.28 0.25

U III HSD 0.22 0.30

BS IV-HSD 0.26 0.30

SKO 0.31 0.25

WADALA TERMINAL BS IV-MS 0.64 0.25

BS IV-HSD 0.59 0.35

SKO 0.66 0.35

SEWREE I BS IV-HSD 0.61 0.10

HF HSD 0.84 0.30

SEWREE II SKO 0.30 0.25

ZONAL TOTAL MS 0.24 0.13

HSD 0.32 0.26

SKO 0.32 0.23

OVERALL 0.30 0.22

GEO FENCINGROUTE SURVEY:The same are to be carried out for

new / Resited retail outlets / Customers

commissioned ever since the last

survey was carried out about 3-4 years

back. It is also to be carried out

whether any new supply locations are

commissioned or there are any

changes in the supply point due to

market realignments.

PG-22

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Customer Delight


ENSURE DELIVERY OF QUALITY PRODUCTS

Target:1. NIL Instances of deviation from Q & Q Policy

2. NIL Instances of Non-compliance of philosophy of security locking


A. No. of quality failures in product deliveries in locations / Dealer's end

after transportation (as reported in Zonal News letter)

B. Reports of non-compliance of security locking during TT Surprise

Inspections by 3rd Party


AVAILABILITY OF DIFFERENTIATED SERVICES TO CAT `A' DEALERS

Target:Ensure availability of services to Cat `A' retail dealers & DS Customers

Measurement Standard:Nil Deviation

Additional Targets For Zones:1. Monthly reconciliation of SOA2. Servicing of Fire Extinguishers of dealer TTs

3. Dedicated Telephone lines only for Cat A Dealers & Consumers

4. Display of philosophy & list of Cat A Dealers & Consumers

Measurement Standard: No. of deviations recorded

PG-23

23

Customer Delight

SAFETY

As in last year, in 2011-12 we will

be dedicated to Safety. For this

implementation of recommendation

of M B Lal Committee shall

be ensured. For equipping our

Officers, a host of training

programs have been designed for

O & D SBU. Initiatives like “Live Fire

Simulation” and “Modern Risk

Management” are undertaken.

HPCL has been conferred with the

OISD Safety Award, instituted by

the Oil Industry Safety Directorate,

under the Ministry of Petroleum &

Natural Gas, for the Best

Performance in POL Marketing

Organisations for 2nd consecutive

year.


TIMELY APPROVAL FOR TRANSPORT CONTRACTS / PURCHASE

PROPOSALS

Target: 1. Implementation of benchmarking of Transportation rates :

a. Management approval of rates by 30/6/11

b. Modification of tender terms to incorporate TT innovation parameters


A. Obtaining approval

B. No delays in submission beyond target

Additional targets for zones:

Induction of additional TTs in overall fleet from existing transporters for

ensuring timely deliveries


Nos. of such TTs inducted

Zonal Targets:Submit completed proposals 60 days before expiry of contracts for HQO

& 30 days for Zonal approvals


TIMELY REPLIES TO GOVERNMENT QUERIES

Target:

On time reply to all


No. of instances of delays

PG-24

24

Customer Delight


ENSURE VENDOR SATISFACTION

Target:1. Implementation of recommendations :

a. Pre-bid meeting for tenders of value Rs. 50 Lakhs & above

b. Quarterly meetings with stake-holders on zonal basis (for zones)

Measurement Standard: Completion at no. of locations

No. of deviations


INFORMATION BROCHURE FOR O & D

Target:Development of brochure for O & D SBU

Info / Safety Brochure for 30 major locations (for zones)

Measurement Standard:Completion of activity

Zonal Targets:Zone to provide or required details w.r.t. locations under its control


IMPLEMENTATION OF SMS ALERTS TO DEALERS ON LOAD DESPATCH

Target: Smart Card readers for TTs at 40 POL Locations

Measurement Standard:Completion of activity

Zonal Targets:Zone to co-ordinate for timely installation & commissioning

PG-25

25

Improvement In Processes

ECO-FRIENDLINESS:

Operations must be carried out in

an eco-friendly manner. Use of

new and renewable sources of

energy like ethanol, bio-diesel etc.,

would be maximized to ensure

cleaner and sustainable energy

resources. The Rain Water

Harvesting to be commissioned at

18 locations, assessment of carbon

footprints at 30 locations during the

current year. Ensuring proper

disposal of Sludge and using

vapour recovery system are some

ways to go green.


ENSURE CAPITAL BUDGET PROJECTS APPRAISAL & MONITORING

Target: 1. One review per quarter

2. Review of NPCB proposal of 2012-13 received from all zones


Number of reviews

Zonal Targets:

1. a. Complete appropriations by June 2011

b. Bought-out items available off-the-shelf to be closed by Sept. 2011

c. Project completion as per targets

2. Proposals for NPCB 2012-13 to be submitted by Oct. 2011


1. ENSURE PRODUCT EVACUATION FROM BHATINDA FOR SUCCESSFUL

COMMISSIONING OF GGSR AND BHATINDA - BAHADURGARH PIPELINE

2. FINALIZE MDPL OPERATING METHODOLOGY (SCHEDULING) FOR POST

GGSR OPERATIONS

Target:

1. No delays in GGSR commissioning due to product evacuation issues

2. Meet total product requirements from Bahadurgarh

Measurement Standard: A. Delays

B. Stock Outs Due To Non-finalisation


TRANSPORT CONTRACT IMPROVISATIONS

Target: Development of Ready Reckoner on transport contracts

Measurement Standard: Completion of activity

PG-26

26



PROCESS & EQUIPMENT INNOVATION / AUTOMATION

Target :

Implementation of CCTV at all locations (Balance 27 Location)


Implementation of initiatives

Zonal Targets:

NZ : Bahadurgarh, Hissar, Shimla, Nalagarh, Pampore

NCZ : Gonda, Haldwani

EZ : Cuttak, Rourkela, Bilaspur

NWZ : Palanpur, Ajmer, Jaipur, Kaligam

WZ : Sewree-II, Mahul, Vashi Black Oil.

SCZ : Belgaum New, Ramagundam, Nandur, Guntakal

SZ : Cassimode, Cochin, Basin Bridge, Tirunelvali, Kappalur,

Chennai (Lubes)


ENSURE CONTINUOUS/ ALTERNATE SUPPLY ARRANGEMENTS IN CASE

OF EXIGENCY

Target:

Contigency plans in place. Nil stock-outs


No. of days stock-outs due to delay in making alternate arrangements

(RMs report verified by Head - O & D Zones)

PG-27

27



UTILISATION OF AUTOMATION AT DEPOT/TERMINALS

Target:

1. TFMS-JDE integration at 16 locations:

Mundra, Bahadurgarh, Loni, Mughalsarai, Bijwasan, Bareilly New,

Irumpanam, Kozhikode, Haldia, Raipur, Wadala, Secunderabad, Vashi,

Amousi, Baitalpur & Meerut

2. Independent TAS audit of 15 locations

3. On-line Temperature & Density printing on invoice at 5 locations:

Palanpur, Rewari, Indore, Madurai & Tirunelvali

4. Suryapet depot - NANO [No Automation No Operation] on PILOT basis

5. Visakh New WO terminal - Pilot project on "Safety Integrity Level" [SIL]


No. of locations completed

Zonal Targets:

1. Involvement and support for pilot projects at respective locations.

2. Manual dip elimination for the TFMS

PG-28

28

Improvement In Processes Key Performance Indicator:

TT DELIVERIES THROUGH MASS FLOWMETER

Target:

1. Installation of MFM at TLF on pilot basis at Haldia terminal

a. Finalization of scope of work, after involving TAS vendor to take care

of integration

b. Floating & finalization tender by August 2011

c. Supply, installation & commissioning by March 2012

( Good flowmeters to be used at needy locations )


Completion of activity

Key Performance Indicator: AUTOMATION OF 20 DEPOTS / TERMINALS IN NPCB 2011-12:

NZ : Hissar BO, Shimla

NCZ : Barauni, Najibabad

EZ: Rajbandh, Paradeep, Bilaspur

NWZ : Kandla, Kaligam, Salawas

WZ : Mahul, Sewree I, Sewree II, Vashi BO, Vasco, Nagpur

SCZ : Hassan, kadapa

SZ : Cassimode, Cochin BO

Target:

Appropriation & clear requirements of parameters

Completion by March 2012


Timely completion

Zonal Target:

Coordinate & facilitate installation & monitor functioning

PG-29

29



CONTINUOUS BENCHMARKING & INNOVATION

Target:

1. To complete Visual Identity / Branding of installations for 36 locations,

comprising:

a. Putting up visual signages / Displays

b. Painting of facilities including storage tanks


No. of locations covered

Zonal Targets:

Floating & finalization of tender & implementation of visual identity at 36

locations:

NZ : Shimla, Hissar, Sangrur

NCZ : Bareilly, Jhansi, Najibabad, Baitalpur, Gonda, Roorkee

EZ : Paradeep, Somnathpur, Tata Nagar

NWZ : Vadodara,Bharatpur, Kaligam, Jaipur, Kandla, Salawas

WZ : Akola, Miraj, Sholapur, Jabalpur, Gwalior

SCZ : Nandur, Hubli, Ramagundam, Belgaum, Visakh Fishing Harbour

SZ : Cassimode, Basin Bridge, Cochin


IMPROVEMENT IN VEHICLE TRACKING SYSTEM

Target:

100% Delivered supplies through VTS compliant TTs


No. of TTs fitted with VMS

Zonal Targets:

Implementation & monitoring of VMS functioning

PG-30

30



ENSURE ADHERENCE TO HSE STANDARDS

Target:

1. ISRS certification of locations - 15 Nos.

2. Implementation of HSE Index

a. Management approval

b. Roll-out for POL locations


A. Approval obtained

B. Locations implemented

Zonal Target:

Follow-up with DNV, preparatory work, gap analysis & facilitation


ENSURE SAFE OPERATIONS

Target:

NIL accidents

Zonal Targets:

1. Ensure wearing of PPEs

2. TT inspections through 3rd party


A. No. of incidents

B. No. of deviations

C. To minimise non-conformities & ensure speedy compliance of

Non-conformities found during Surprise Inspections by 3rd party

PG-31

31



IMPLEMENT M. B. LAL COMMITTEE RECOMMENDATIONS

Target:1. Coordination with industry for procurement of :

a. HVLR Monitors

b. DBB valves

c. ROSOV

d. Rim seal fire protection

e. MEFG

Steps:

1. Finalization of specifications

2. Floating of tenders

3. Management approvals

4. Placement of PO

-- Development of model tender by June 2011

-- Finalization of tender / PO by zones by Sept. 2011

-- Execution by zones / Locations next 2 quarters

For Zones :1. Preparation of revised P&ID diagram for HVLR monitors, DBB valves,

ROSOV & MEFG

2. Design of pneumatic system including piping & compressor for ROSOV

3. Finalization of mechanical & electrical contracts for installation of

HVLR monitors, DBB valves, ROSOV & MEFG

4. Finalization of order for integration with TAS for DBB, ROSOV & Rim

Seal Fire Protection system

5. Execution of pipeline modification, instrumentation & electrical jobs

PG-32

32


1. Shifting PB Stations

< By May end, SZ, SCZ,

By June end,WZ,NWZ,EZ >

2. Lux Level < June 2011 >

3. Pipeline Testing < June 2011 >

4. Impervious layer for dykes

Steps:

1. Finalization of scope

2. Floating of tenders

3. Placement of PO

4. Job execution

Measurement Standard:No. of recommendations complied

Zonal Target:

Zonal coordinators to ensure coordination for timely implementation

PG-33

33



DEVELOP & UPDATE POLICY GUIDELINES

Target:

Develop manual / Guidelines in areas of operations, distribution &

infrastructure


No. of manuals / Guidelines developed


IMPLEMENTATION OF OIL SECTOR INFRASTRUCTURE PROTECTION

PLAN (OSIPP) REQUIREMENTS

Target:

1. Biometric Access control system at all POL locations

a. Finalisation of scope

b. Floating of tenders ( by May 2011 )

c. Placement of PO ( by August 2011 )

d. Job execution ( by January 2012 )

2. Two tier parking at 18 Nos. sensitive locations

a. Floating of tenders ( by May 2011 )

b. Placement of PO ( July 2011 )

c. Job execution ( by November 2011 )


Completion of activity

Zonal Targets:

Zonal co-ordinators to ensure co-ordination for timely implementation

PG-34

34



SYNERGY WITH OMCS

Target:

1. Infrastructure / Product sharing synergy for GGSR evacuation optimisation

2. Common User Terminal Policy development and implementation on

industry basis


Areas covered & benefits accrued (Financial / Strategic)


PROCEDURAL COMPLIANCE, PERFORMANCE AND CUSTOMER SERVICE

Target:Surprise Inspections by Senior Officers - cover 50 locations during 2011-12


No. of Surprise Inspections carried out

PG-35

35



FINALIZE STRATEGIC ALLIANCES / AGREEMENTS FOR BUSINESS DEVELOPMENT

Target:

1. Agreements for product supplies and infrastructure services with

OMCs / Refiners

2. Finalize strategic tie-ups in petroleum and related fields


Execution of the agreements and benefits accrued


RECONCILIATION OF LAND AT O & D LOCATIONS

Target:

1. Reconciling the actual land holding vis-à-vis land allotment

2. Verification of the land allotted in the revenue records

3. Maintaining relevant records at HQO


1. & 2. Zones

No. of locations where activity has been completed

Zonal Targets:

1. Reconciling the actual land holding vis-à-vis land allotment

2. Verification of the land allotted in the revenue records

CCTV:

Complete surveillance to be ensured

through installation of CCTV cameras

at balance 33 locations.

36


PG-36


SUSTAINABLE DEVELOPMENT

Target:

1. Commissioning of Rain Water Harvesting System at 18 Nos. O & D

Locations

2. Commissioning of Energy efficient lighting at 12 Locations


A. No. of locations RWH commissioned

B. No. of locations where Energy Efficient Lighting is completed

Zonal Targets: RWH at:

EZ : Raipur & Rajbandh

WZ : Jabalpur, Sholapur, Miraj, Indore, Akola, Gwalior

SCZ : Vijayawada, Bengaluru, Ramagundam,

Rajahmundry, Suryapet, Guntakal, Belgaum,

Hubli & Mangalore

Energy efficient lighting at

a) Hassan b) Bengaluru

c) Mangalore d) Vijaywada

e) Suryapet f) Secunderabad

g) Hubli h) Ramagundam

i) Gulbarga j) Guntakal

k) Belgaum l) Rajahmundry

SZ : Kappallur

PG-37

37



CLIMATE CHANGE INITIATIVES

Target:

Assessment of Carbon Footprint for POL locations - 30 Nos.


Completion of activities

Zonal Targets:

Coordination & follow-up for completion of studies at locations under

zone


NEW INITIATIVES

Target:

1. Bottom loading system for tank trucks at Tikri

2. Electro-mechanical locking system at WZ & SZ - all Locations

[Including Tikri]

3. O & M services - EOI & Global Tender


Completion of activities

Zonal Targets:

SZ : Implementation of the initiative within target schedule

NZ : Implementation of the initiative within target schedule

WZ : Implementation of the initiative within target schedule

PG-38

38

Learning & Growth


ENSURE TIMELY RECOGNITION OF EXCEPTIONAL PERFORMANCE

Target:

Rewards for Operation Excellence, Safety, Visual Identity, Innovation /

Learning


No. of officers recognized


ENHANCE DOMAIN SKILLS VIZ. FUNCTIONAL AND TECHNICAL

Targets:

1. Ensure conduct of following training modules :

a. Live fire simulation

b. Training on MOC for Officers

c. Modern Risk Management for POL Installation Managers & HSE Officers

d. Integrated Operations Program

e. ‘Training on SIL' for select Officers


No. of training programs conducted

Zonal Targets:

No. of participants sent for the trainings under each category

PG-39

39

Learning & Growth


EFFECTIVE KNOWLEDGE MANAGEMENT

Target:

Modifying Operations Manual incorporating latest initiatives, changes

since release of the manual


Completion and launch of new version of Operation Manual


TAS MANUAL / GUIDELINES TO BE FINALIZED AND CIRCULATED TO

FIELD

Target:

Completion of activity and circulation to field


Completion and circulation of TAS guidelines

Zonal Targets:

Effective implementation of guidelines for trouble shooting and ensuring

best practices in operation & maintenance of TAS

HUMAN CAPITAL DEVELOPMENT:

People are the biggest asset of

the organization. The Rewards &

Recognitions are the greatest

motivator to them. It helps foster

team bonding and it encourages

both co-operative and competitive

behaviour.To develop Human

Capital, we have several training

programs, rewards for best

performance locations etc., lined

up for 2011-12.

PG-40

40

Learning & Growth


LEVERAGING IT FOR OPERATIONAL EXCELLENCE

Target:

1. Following initiatives will be taken :

a. Data Work Bench, the online O & D Infrastructural Manual, to be rolled

out at all locations and quarterly updation

b. Budgeting application linked to Data Work Bench

c. TAS helpdesk

d. Scheduler

e. On-line Surprise Inspection tool Roll-out

f. Integrating Supplier Portal, Gate Pass System and Bill Tracking

System

g. Scrap disposal web application for smooth disposal of scrap

For Zones:

1. 100% usage of online Hot Work Permit

2. 100% usage of Online Gate Pass System


a. b. & c. Roll-out of the system

e. f. & g. Roll-out & periodical updation

Zonal Targets:

Zones to ensure timely implementation of the initiatives

PG-41

41

Additional Targets For Zones



CLOSING OF OPEN ORDERS

Target:1. Open sales order2. Cycle count 3. Orders in transit4. No open entries of Coastal Terminals

Measurement Standards:

A. Age not more than 3 months B. Completed within 3rd cycle

C. Reconciled on current basis D. No. of open entries

Key Performance Indicator: OPERATIONAL RECONCILIATION

Target:NIL deviation

Measurement Standards:Completion of activity on daily basis

Key Performance Indicator: IRREGULARITIES

Target:To be closed within 3 months (except litigation cases)

Measurement Standards:No pending irregularity

Key Performance Indicator: MONITORING OF ETHANOL SUPPLIES

Target: 1. Ethanol doping in MS 2. Industry tender finalization for ethanol 3. Recovery from defaulter parties - quarterly settlement4. NIL payment to any party on default of HPCL

Measurement Standards:A. No deviation B. Finalization witin 3 months from floatingC. No outstanding recoverya

PG-42

42

Customer Delight


FOR LOCATIONS: TIMELY DELIVERY OF PRODUCTS

Target:

No dry-out / Loss of sales on account of delay in deliveries


Carry-over Indents Loss of Sales on account of delay in placements v/s

planned schedule (Loss of Sales reported by RMs verified by Zonal Heads

- O & D)


MONITORING AND OPERATION OF VMS

Target:

1. Effective operation of VMS

2. Ensure periodic monitoring

3. In case of permanent shift in supply location, required changes in VMS

shall be made

4. Action as per TDG in case of deviation

5. Geofencing of route will be done by IS - validation by Sales Officers


A. No. of non- conformities during surprise inspections / visits :

B. Monitoring usage of the system through system reports

C. To be done within 3 weeks

D. No. of such actions

E. To be done for all new retail outlets

PG-43

43

Customer Delight


CLEANING OF STORAGE TANKS

Target: Cleaning of all tanks due for cleaning before due date


No. of overdue tanks for cleaning


HOUSE-KEEPING AT LOCATIONS

Target: 1. Professional house-keeping services at locations

2. Pilot for engaging professional agency by NZ at Bhatinda


A. Adverse observations during MDSA & Surprise Inspections

B. Co-ordinate with HQO for timely finalisation & execution of pilot

PG-44

44



GOAL SETTING & REVIEW PROCESS

Target:

Complete as per targets (Quarterly reviews by 15th of subsequent month)


No of days delays beyond 15th & No. of Officers

Key Performance Indicator: CONDUCT OPERATIONAL & SAFETY AUDIT FOR LOCATIONS BY ZONAL

O & D HEADS

Target:At least once in a year for each location

Measurement Standard:No. of pending locations


VERIFICATION OF RTKM DATA W.R.T. GIS DATA

Target:Completion of activity w.r.t. all dealers by May 2012

Measurement Standard:No. of pending dealers


IMPLEMENTATION OF PHOTO ID CARDS AFTER POLICE VERIFICATIONS

Target:

Implementation at all locations


No. of pending locations

PG-45

45

Improvement In Processes Key Performance Indicator:100% WORKING OF SECURITY GADGETS

Target:Availability & functioning of all security gadgets as per HQO circular dt. 19/1/09

Measurement Standard:No. of locations pending full compliance

Key Performance Indicator: IMPLEMENTATION OF ALL ELEMENTS OF TRANSPORT TENDER INNOVATION

Target:1. 100% compliance in the new tenders to be finalised.Elements include:-a. ABS b. Dome Coverc. Delivery Valve fittings

Measurement Standard:No. of TTs not complying with the elements

Key Performance Indicator: RECONCILIATION OF FIXED ASSETS

Target:Complete reconciliation of fixed assets including elimination of discrepancies & verification by March 12 for this cycle

Measurement Standard:Delays No. of location not completing by target date.

Key Performance Indicator: CLOSE-OUT OF OPEN PROJECTS

Target:Close all open projects upto 2006 by June 11, and open projects of 2007 by Sept. 2010

Measurement Standard:Delays beyond target date

Key Performance Indicator: INDENT MANAGEMENT SYSTEM

Target: 100% implementation at all locations

Measurement Standard:No. of locations pending full compliance.

PG-46

Zone Locations M& R Eletricity & Fuel EZ Betkuchi 17.24 10.76

Bilaspur 5.54 2.96 Kolkata Terminal -I 71.63 75.31

Kolkata Terminal -II 16.44 21.52

Cuttack 15.82 7.49

Dhanbad 2.60 3.18

Haldia Terminal 41.65 44.99 Raipur 62.65 32.28

Paradeep 24.05 14.55

Rajbundh 38.98 13.20

Ranchi Road 6.60 1.96

Rourkela 4.55 0.98

Semliguda 1.15 0.78

Somnathpur 17.24 11.74

Tatanagar 5.30 10.27

NCZ Amousi 51.86 21.52

Bareilly 9.20 15.26

Baitalpur 16.89 10.07

Barauni 28.30 24.65

Gonda 21.63 0.00

Haldwani 0.90 1.56

Jhansi 7.90 12.27

Mathura 26.19 29.63

Meerut 7.50 19.37

Mughalsarai(New) 9.25 12.10

Najibabad 21.77 8.80

Roorkee 2.75 2.20

NWZ Bharatpur 19.83 6.85

Hanumangarh 2.50 4.54

Hazira 28.75 32.28

Kaligam 6.25 8.02

PG-47

47

Revenue Budget 2011 - 12 (Abridged)

Overtime Security Telephone Trav - Domestic Tours Supply / Material (non M&R)

1.10 39.95 0.96 1.52 3.00

_ 8.50 0.48 0.39 3.75 20.80 65.08 2.70 11.59 8.34

17.25 24.73 1.02 0.08 2.80 1.53 17.44 1.08 0.64 4.00

3.20 12.66 1.50 1.74 7.00

0.00 49.46 1.62 3.63 17.50 2.50 32.02 1.08 5.17 16.00

1.00 30.44 0.74 3.03 3.60

0.50 10.91 0.96 1.82 3.86

6.00 26.63 0.60 2.08 5.25

1.00 10.99 0.36 0.75 2.00

0.05 6.07 0.40 0.75 0.30

0.25 11.41 0.75 1.19 3.50

4.80 19.28 0.75 0.46 6.60

3.50 29.48 1.39 2.84 10.00

2.10 17.12 0.80 1.66 9.00

0.00 11.41 0.50 0.65 7.00

0.30 20.92 0.88 2.89 5.25

0.30 15.22 0.30 1.61 1.50

0.00 6.18 0.50 1.01 2.50

1.50 16.17 0.79 1.73 3.50

4.50 35.67 1.25 1.65 18.45

1.75 19.50 0.12 1.43 6.00

1.10 18.07 0.48 0.00 3.00

0.44 14.27 1.20 1.06 1.25

0.30 9.51 0.60 0.78 3.00

1.50 17.12 0.72 1.11 8.00

0.40 9.62 0.50 1.47 2.00

1.10 20.79 0.84 1.28 8.00

0.32 12.36 0.96 0.35 0.50

PG-48

48

Figures in Rs. Lakhs

Zone Locations M& R Eletricity & Fuel NWZ Kandla 58.09 36.97

Jaipur Terminal 16.58 27.39

Mundra Terminal 14.98 37.17 Vadodara 73.65 17.43 Palanpur Terminal 14.80 31.30

Salawas Top 10.05 8.62

NZ Bahadurgarh Terminal 2.70 68.47 Bathinda 21.13 18.90

Bijwasan 25.25 14.67

Hissar 4.75 1.96

Jalandhar 29.95 7.34

Jammu 7.07 9.78

Nalagarh 1.70 1.66

Pampore 10.25 0.98

Panipat 2.38 1.96

Rewari 17.60 19.56

Sangrur 11.96 8.80

Shakurbasti 48.35 19.56

Shimla 1.25 0.78

Tikri Kalan 4.00 5.87

SCZ Kadapa 6.25 8.31

Belgaum 35.00 7.82

Bengaluru 44.55 29.34

Secunderabad Terminal 121.43 44.01

Guntakal 11.75 15.65

Hassan Terminal 72.70 63.58

Mangalore Terminal 54.38 54.23

Nandur 14.70 10.76

Hubli 27.80 11.74

Rajahmundry Terminal 47.25 28.36

Ramagundam 7.38 7.34

PG-49

49



8.50 58.97 1.42 1.95 11.00

0.00 1.99 0.24 0.69 0.00 0.00 2.85 0.12 1.62 0.10

1.20 16.17 1.08 1.34 3.40

0.00 0.00 0.33 0.35 3.50

2.20 10.28 0.54 1.33 4.00

0.00 0.00 0.55 1.06 6.00

8.06 26.63 1.08 1.68 6.75

3.00 28.53 1.26 1.48 3.60

3.03 12.36 0.65 1.13 2.00

5.00 14.27 1.08 0.20 6.00

2.50 10.16 1.25 1.63 3.00

1.00 6.66 0.65 0.45 1.50

0.10 14.27 0.51 2.11 2.73

0.00 8.56 0.90 0.30 0.50

6.00 14.27 2.16 1.24 7.00

2.50 14.27 1.26 3.72 4.00

20.00 28.53 1.62 3.59 9.22

0.04 7.61 0.72 0.50 1.00

1.00 7.61 0.32 0.38 8.00

3.00 9.04 0.70 0.62 7.50

1.50 9.51 1.00 1.23 2.50

7.00 28.53 1.26 11.16 9.45

5.50 57.07 2.69 2.44 20.72

5.00 16.17 1.00 0.27 5.00

10.70 34.24 0.90 12.59 12.00

5.50 38.04 2.16 8.94 10.50

0.30 7.61 0.46 1.47 6.50

2.00 7.61 0.22 1.67 8.00

2.00 28.53 3.18 3.41 8.30

0.40 11.89 1.00 0.80 2.00

PG-50

50


Zone Locations M& R Eletricity & Fuel SCZ Suryapet Terminal 34.38 18.08

Vijayawada Terminal 81.73 63.58 Visakh New Terminal 56.13 4.89

SZ Chennai 59.50 31.30

Kozhikode 12.74 6.85

Coimbatore 32.20 22.52

Irumpanam 60.31 25.43

Kappalur 24.75 15.65

Tirunelveli 11.13 14.67

WZ Jabalpur 9.75 15.65

Akola 23.79 18.09

Miraj 37.47 25.43

Nagpur 16.36 23.89

Loni Terminal 80.59 88.03

Mahul Terminal 58.00 0.00

Indore 53.54 27.39

Nishatpura 6.60 11.74

Sholapur 23.10 32.28

Panewadi 27.04 25.82

Gwalior 14.12 11.93

Sagar 4.90 8.31

Sewree I 25.02 20.64

Sewree II 29.69 27.39

Vashi Terminal 92.01 38.15

Wadala I Terminal 55.50 38.15

PG-51

51


PG-52

52


0.50 33.29 1.44 5.48 8.00

16.85 47.56 2.02 3.06 7.60

1.00 5.71 0.66 10.05 10.17

15.50 30.44 4.25 8.82 9.70

2.00 11.41 0.72 0.89 4.55

9.50 20.92 1.44 1.66 15.35

12.00 30.44 3.00 5.95 8.35

1.70 16.64 0.53 1.13 3.70

1.20 11.89 0.72 1.22 7.00

1.17 15.19 0.67 3.31 4.75

1.00 13.79 1.20 0.56 4.75

1.00 22.52 1.50 0.76 7.50

2.00 13.32 0.80 1.54 8.40

12.00 47.56 3.00 3.13 20.00

8.00 0.00 2.40 3.73 15.00

2.50 14.32 1.50 2.80 9.15

0.50 12.67 1.08 0.46 5.00

1.50 10.36 0.65 0.60 8.00

2.00 14.28 1.80 0.86 9.40

1.00 16.00 0.65 0.95 4.00

1.00 13.24 0.70 1.12 6.00

10.00 36.14 5.86 0.41 3.25

4.20 21.88 2.00 1.04 14.50

18.00 47.56 3.00 4.90 14.40

12.42 33.29 2.28 2.22 13.37


PG-53

Back Cover

HINDUSTAN PETROLEUM CORPORATION LIMITED

Documents

Operations & Distribution Annual Operations Plan 2011-12webapps188.hpcl.co.in/hpclond/PDFS/AOP.pdf · Operations & Distribution Annual Operations Plan 2011-12 Fuelling the way to