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www.xavo.com
Xavo AGEnterprise IT SolutionsMeistersingerstr.295444 Bayreuth
Blog: http://ceo.xavo.com/E-Mail: [email protected]
Xavo AG Copyright © 2009 – Subject to change without prior notice
Operational ExcellenceAuf Basis von Manufacturing 2.0
Analysen, Erfahrungen, Produktentwicklung und ein „Blick in die Glaskugel“
HTW Dresden Datenbankstammtisch - 18. März 2009
About XavoCompany History
About XavoManufacturing Sectors
About XavoUsed IT Products
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 5
Megatrends (2000 ff)
• 1. Digitalization○ PC, E-Mail, Internet, Upload, Communities, etc.
• 2. Globalization○ Global Selling, Manufacturing, Procurement,
Research & Developments, etc.
• 3. High Speed○ Shorter Lifecycles, Shorter Time-to-Market, etc.
• 4. Collaboration○ Collaborative models (tightly linking product design, supply chain and
manufacturing).
• 5. Standardization and Innovation ○ Standardization of basic components (platform strategies, „world engine“)○ Innovation and Flexibility at the surface (visible parts, „user experience“)
Thomas L. Friedman: “The World is flat”
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 6
Product Life Cycle ManagementGeoffrey A. Moore: “Living on the fault line”
COREFocus on Differentiation
CONTEXTFocus on Productivity
CONSOLIDATE
SCA
LE
OU
T-TASK
Mis
sion
Cri
tica
lA
ctiv
itie
s
Enab
ling
Act
ivit
ies
INVENT RETIRE
INVENTION COMMODITIZATION
STANDARDIZATIONINNOVATION
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 7
Steve Jobs (CEO Apple)About Services and People’s Needs
• “The most interesting things to me are these new incredible services that people are bringing up in the Internet.
• There is a lot of them that have to do with just sort of figuring out how navigate through life a little more efficiently. It’s really great when you show somebody something and you don’t have to convince them. They know they have a problem, you can show something and they say: ‘My God: I need this.’ “
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 8
About Innovation
• “It’s really hard to design products by focus groups. A lot of times, people don’t know what they want until you show it to them.”
• “Innovation comes from saying no to 1,000 things to make sure we don’t get on the wrong track or try to do too much. We’re always thinking about new markets we could enter, but it’s only by saying no that you can concentrate on the things that are really important.”
Steve Jobs (CEO Apple)
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 9
About Design
• “Design is not just what it looks like and feels like. Design is how it works. “
Steve Jobs (CEO Apple)
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 10
About Composites – The Enterprise MashupsHasso Plattner (SAP)
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 11
About Flexible Business Processes of the FutureLutz Heuser (SAP)
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 12
Business Webs are …Lutz Heuser (SAP)
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 13
About business-as-usual and business-by-designGarrett Dimon
"If it needs instructions, it probably doesn't work."
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 14
Components of Usability
• Learnability. ○ How easy is it to accomplish basic tasks on the first encounter of an
interface?
• Efficiency. ○ Once users are familiar with the interface, how quickly can they perform
tasks?
• Memorability. ○ When users return after a period of not using the interface, how easily can
they reestablish proficiency?
• Errors. ○ How many errors do users make, how severe are the errors, and how
easily can they recover?
• Satisfaction. ○ How pleasant is it to use the interface?
USEIT.COM
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 15
Definition
• Blogs○ Interactive online journal or commentary on one or many topics○ Example: http://ceo.xavo.com/
• Collective intelligence○ Any system that attempts to tap the expertise of a group. ○ Example: research connection site www.yourencore.com
• Mashups○ Aggregations of content from different online sources to create a new application or service.○ See a Google map mashup of the IW Best Plants 2006 winners at www.industryweek.com/iwbestplantsmashup.
• Podcasts○ Audio or video recordings available over the internet
• RSS (Really Simple Syndication)○ A method of pushing internet content to subscribers. ○ Example:www.industryweek.com/rss.
• Social networking○ Online communities that allow members to learn about each others' skills, talents, knowledge, etc. Some
companies use internal systems to help identify experts, or use external networks, such as www.linkedin.com for recruiting.
• Web services○ Systems that automatically communicate to pass information or conduct transactions over the internet, such as
online inventory updates or the free Google Apps software-asa-service office suite• Web widgets
○ Scripted online tools that present an easily accessible way of viewing and performing independent tasks on one Web page (visit www.pageflakes.com).
• Wikis○ Systems that allow users to add and edit content for collaborative publishing. Visit www.socialtext.com/
wikinomics to view the continually evolving last chapter of this bestselling book.
Web 2.0
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 16
Forrester Research 2007
• Why are companies adopting 2.0 technology?
○ BUSINESS EFFICIENCY IMPROVEMENT 74%○ COMPETITIVE PRESSURE TO DO SO 64%○ SPECIFIC PROBLEM SOLUTION 53%○ PARTNER RECOMMENDATION 53%○ EMPLOYEE REQUEST 45%○ BUNDLED SERVICES 25%
Web 2.0
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 17
Xavo Operational Excellence (V2)Operations Applications Landscape
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 18
Xavo Operational Excellence (V2)Operations Applications Landscape
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 19
Xavo Operational Excellence (V2)Operations Applications Landscape
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 20
• Of all the opportunities presented by SOA, the brightest lies in manufacturing.
• But implementing SOA in manufacturing requires much higher fidelity, or more closely specified, services, event definition and monitoring than in other sectors, as well as the deterministic orchestration of services and the execution of triggered and scheduled workflows.
About SOAColin Masson (AMR)
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 21
Product Life Cycle ManagementGeoffrey A. Moore: “Living on the fault line”
COREFocus on Differentiation
CONTEXTFocus on Productivity
CONSOLIDATE
SCA
LE
OU
T-TASK
Mis
sion
Cri
tica
lA
ctiv
itie
s
Enab
ling
Act
ivit
ies
INVENT RETIRE
INVENTION COMMODITIZATION
STANDARDIZATIONINNOVATION
COMPOSE
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 22
Business ExcellenceGeoffrey A. Moore: About Business Transformation
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 23
Xavo Operational ExcellenceFrom Standard Processes to Excellence Processes
Manufacturing is dead – Long Live Manufacturing!
Operational Excellence Software prägt die Wirtschaft des 21. Jahrhunderts
Alan Cooper:“Reducing the cost of manufacturing was the essential contribution of industrialization. Thus the best and brightest minds of an earlier age applied themselves to reducing the amount of money spent creating products.
In the postindustrial age, the costs of raw materials, product assembly, and shipping are equally low for all players. The only significant leverage to lower manufacturing costs comes through automation, planning, and business intelligence: that is, software.
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 24
Xavo Operational ExcellenceFrom Operational Execution to Operational Excellence
Standardization Innovation“CONTEXT”
Standard SystemsFocus on Productivity
“CORE”Innovation Systems
Focus on Improvement and Change
ImprovementVisibility
Ope
ratio
nal D
ata
War
ehou
se
Operational Excellence
Power Search
Mashup
Insight
Time Scroller
HOWProducts were designed
waste
waste
waste
WHAT, WHEN, WHEREProducts to build
HOW, WHEN, WHEREProducts were built
Product Developer
OperationsTeam
OperationsTeam
OperationsTeam
Product Development
(PLM)
Supply Chain Manager
Supply ChainManagement
(ERP)
Production Manager
ManufacturingExecution
(MES)
Operational Execution
NPI
Quality
Waste
OperationsTeam
and much more…
The Power of MES
The Power of PLM
SIMATIC ITR&D Suite
SIMATIC ITProduction Suite
2009: SAP MII
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 25
Xavo Operational ExcellenceFrom Standard Processes to Excellence Processes
Global Standards
Product Development(PLM)
Manufacturing Execution(MES)
Supply Chain Management(ERP)
Regional Excellence
Global Excellence
Local Excellence
Product DevelopmentExcellence Add-Ons
(PLM)
Manufacturing ExecutionExcellence Add-Ons
(MES)
Supply Chain ManagementExcellence Add-Ons
(ERP)
Excellence Processes (“CORE”)Acquired by improvement, innovation and collaboration
Standard Processes (“CONTEXT”)Specified by customer, systems delivered and operated by suppliers
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 26
Operational Data WarehouseThe basis of Xavo Operational Excellence
Operational Data Warehouse
Specification
ProductionOrder Lot
Equipment
Personnel
Supplier
Customer
Sample
Performance
Complaints
Storage
Deviations
Consumption
Entry
Product Development
(PLM)
Supply Chain Management
(ERP)
Manufacturing Execution
(MES)
Compliance
Materials
Traceability
Finance
SupplierOrderMarketing
Requirements
Object Network as basis
for visibility and improvement
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 27
Data StorageObject Model driven Database Design
• Object Network Design○ UML based Model
MID Innovator, Magic Draw
• Object Network Generation○ Platform-specific implementation
Classes (Java, C#)– Name Conventions
Usage of Xavo Code Generator– www.openArchitectureWare.org
• Database Schema Generation○ Platform-specific SQL implementation
Derived from Classes (Java, C#)– Java Persistence API (JPA)– Hibernate
Extensions (Legacy Integration)– Separate Database Tables, Trigger, SPs– No overlapping with object model
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 28
Object Model driven Database DesignAdvantages
• Engineering Efficiency Improvement○ CRUD Operations○ Object-oriented approach○ No paradigm shift in business logic implementation○ Single Location for Business Logic
• Additional low-hanging fruits○ Data Caching○ Full text search○ Database Vendor Independence
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 29
Xavo Operational Excellence (V2)From Operational Execution to Operational Excellence
Standardization Innovation“CONTEXT”
Standard SystemsFocus on Productivity
“CORE”Innovation Systems
Focus on Improvement and Change
ImprovementVisibility
Ope
ratio
nal D
ata
War
ehou
se
Operational Excellence
Power Search
Mashup
Insight
Time Scroller
HOWProducts were designed
waste
waste
waste
WHAT, WHEN, WHEREProducts to build
HOW, WHEN, WHEREProducts were built
Product Developer
OperationsTeam
OperationsTeam
OperationsTeam
Product Development
(PLM)
Supply Chain Manager
Supply ChainManagement
(ERP)
Production Manager
ManufacturingExecution
(MES)
Operational Execution
NPI
Quality
Waste
OperationsTeam
and much more…
The Power of MES
The Power of PLM
SIMATIC ITR&D Suite
SIMATIC ITProduction Suite
2009: SAP MII
Detail
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 30
Innovative Visibility The basis for solution delivery within Xavo Operational Excellence
• Power Search○ Delivery of results without any searching
Relations are defined in the object network○ Results are weighted according to importance
• Mashup○ A Mashup is an application that combines data from more than one source into a
single integrated tool. The term Mashup implies easy, fast integration, frequently done to produce results data owners had no idea could be produced.
• Insight○ Generic Object Viewer, available in all views○ Display all relevant data of an object○ Plug-ins will be available for specific object visualizations
• Time Scroller○ Allows a quick comparison of different object states over the time. Therefore it is
necessary to load all historic states of the object to allow a very fast navigation.
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 31
Xavo Operational ExcellenceFrom Operational Standards to Operational Excellence
Standardization Innovation and Improvement“CONTEXT”
Standard SystemsFocus on Productivity
“CORE”Innovation Systems
Focus on Differentiation (and Productivity)
ImprovementVisibility
Ope
ratio
nal D
ata
Pool
Operational Excellence
Power Search
Mashup
Insight
Time Scroller
HOWProducts were designed
waste
waste
waste
WHAT, WHEN, WHEREProducts to build
HOW, WHEN, WHEREProducts were built
Product Designer
OperationsTeam
OperationsTeam
OperationsTeam
Supply Chain Manager
Supply ChainManagement
(ERP)
Production Manager
ManufacturingExecution
(MES)
Operations
NPI
Quality
Waste
OperationsTeam
and much more…
In Detail
Product Development
(PLM)
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 32
Improvement CycleThe core driver of Xavo Operational Excellence
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 33
Xavo Operational ExcellenceFrom Standard Processes to Excellence Processes
Existing Processes
Improved Processes
Resolution
Problem
Rules
Know-how
Xavo Operational ExcellencePowered by SAP MII
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 34
Xavo Operational ExcellenceFrom Standard Processes to Excellence Processes
Xavo AG Copyright © 2009 – Subject to change without prior notice Folie 35
Vielen Dank!Thanks for your attention
Xavo AGEnterprise IT SolutionsMeistersingerstr.295444 Bayreuth
CEO-Blog: http://ceo.xavo.com/E-Mail: [email protected]: www.xavo.com