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Operation & MaintenanceAll The Support You Need From One Power Partner
Operation &Maintenance Support
Whether it’s for a single generator set or an
entire plant for standby, prime, cogeneration,
waste-to-energy or peaking power, our flexible
and competitively priced O&M contracts are
designed to optimize your power productivity.
Plus, they meet the demands of every application,
maintaining reliable power for everything from
data centers and wastewater treatment plants to
healthcare, mining and commercial facilities.
As part of Cummins Power Generation, our O&M
solutions also provide you with single-source
global support. Our services are backed by
the strength of Cummins, an international
power leader with almost 100 years’
power generation experience and a vast global
network, giving you total assurance worldwide.
Gaining maximum uptime from your gas and diesel generator sets is vital in any market. That’s where Cummins Power Generation Energy Solutions Business (ESB) delivers. Our reliable and cost-effective Operation and Maintenance (O&M) support delivers everything you need to keep your power installations running smoothly.
Reliable Single-Source O&M Support For Total Reassurance.
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The Cummins O&M Marque. Look for it
on all our O&M content and materials.
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At Cummins ESB, we know that every business
is different, with different power challenges and
operational requirements. So we build flexibility
into our O&M support by custom-designing our
contract packages to meet your specific needs.
We create our contracts by bundling together
different service options exactly as you want.
Cover can range from something as simple as
parts-only to full operational support over a variety
of time periods.
In addition, you can choose to cover just a single
generator set or your entire plant, whatever your
application and however many sites you have.
Whatever your O&M needs, we build our solutions
around you.
We offer:
■ Flexible plans extending over a choice of 5, 10
or 15-year terms. ■ Choice of service options from basic parts-
only to support & monitoring, repair & support
and operational support & maintenance.■ Full equipment scope: choose as few or
as many pieces of equipment over
any number of sites up to
complete installations.
Flexible Cover Designed Around You.
Ultra-reliable power systems are key to your
business performance, providing you with
essential protection from the risks of costly
downtime. So Cummins ESB provides you with
the support you need to keep them operating at
their best, whether it’s a single generator set or
whole plant.
In addition, our O&M contracts come with The
Power of One™ built in - with us working as your
single, expert partner to maximize your power
productivity. We also tailor our contracts to your
needs, giving you made-to-measure support at a
competitive, fixed price.
Our O&M contracts will keep your Cummins installation performing efficiently.
Whether it’s a standby plant for a critical application, a remote continuous power
site, an energy-saving cogeneration facility or peaking power solution, we’re right
behind you, anywhere in the world.
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Everything You Need To Keep Your Power Running.
The Power of One™ advantage.No one knows your systems better than their
manufacturer. So choosing Cummins ESB for
your O&M support puts unparalleled expertise at
your fingertips. But Cummins know-how is just
one advantage of the Power of One™. We work
as one-stop partners with you, delivering our
expertise and services through a single contract
to save you time and work. It adds up to a
seamless, risk-managed solution you can trust to
keep your power running at its optimum level.
Plus Guaranteed ServiceFor Absolute Certainty.
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Guaranteed uptime.When you choose Cummins ESB for your O&M
support, you choose to safeguard your business
with guaranteed plant uptime. Our contracts are
primarily based on run-hours with a minimum
fixed price element, so you pay less if downtime
occurs. It means our business mission is identical
to yours - to keep your power running for every
possible minute of every day.
Minimal downtime and extensive parts inventories always at the ready:
our O&M packages are designed around two vital safeguards.
Maximum parts availability.As the manufacturer of your equipment and
maker of a huge range of power products,
Cummins keeps extensive stocks of parts.
This allows us to leverage economies of scale to
give you the best of both worlds - guaranteed
parts availability at excellent prices. Plus, you
can rest assured that the spares we supply are
genuine Cummins parts. So you only get the best
components: each one specifically designed and
engineered to keep your Cummins equipment
working at its best.
Add our rapid parts delivery and we have the
power to get your systems back into service
swiftly and surely, reducing expensive downtime
even more.
What’s more, our teams have direct access to
the Cummins engineers who designed your
equipment, giving you the benefit of valuable extra
insight and specialist backup to support and speed
up fault-finding and problem-solving. This factory
support also means our technicians can keep your
plant up-to-date, making technical improvements
as soon as any new Cummins advancements
come on stream.
Our O&M customers can benefit from all these key services and specialist capabilities:
■ Guaranteed parts availability including delivery
of selected parts to site within 24 hours ■ Up to 95% guaranteed generator set uptime
to give you maximum operating efficiency
and reassurance
■ Monthly performance reporting to measure and
track equipment productivity and help predict
and prevent potential faults■ Remote monitoring for faster fault diagnostics
and issue resolution■ In-depth technical support from product
specialists and design engineers to facilitate
fault-finding, repair and product enhancements■ Extended generator set warranties providing up
to 15 years of reliable protection■ Commissioning, training and emissions
compliance services.
As a Cummins ESB O&M customer, you get world-class operational support
and formidable technical capabilities. Everything from basic repairs to high-
level application engineering is undertaken by Cummins technicians who
know your systems inside out.
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Full Support And Expertise.
Choose Cummins ESB for O&M and you benefit from working with a world power
leader, with everything from comprehensive warranties to Cummins international
network behind your business.
Total Solutions And World-Class Support.
Global reachOur global distributor network puts proven
Cummins backup within your reach, no matter
where your power sites are in the world. Our
network encompasses 550 distributors spanning
locations as far apart as Europe, North America,
South and Central America and Asia Pacific. From
extensive parts inventories to personal assistance
and tried-and-tested expertise it means we have
the resources to deliver on our service pledges,
every time.
Full serviceO&M is just one part of the Cummins ESB
service. As power generation experts and project
specialists, we deliver everything from turnkey
power solutions to equipment design and
manufacture, consultation, project management,
site design and installation. Plus, our O&M
contracts are reinforced by Cummins rock-solid
product warranties, giving you the certainty
that your power investment is protected,
today and tomorrow.
Serving you with…
550 distributor locations
5,200 sales & service outlets
20 parts distribution centers
19 technical centers
88 manufacturing facilities
40,000 employees
… across 190 countries
The next stepFor more information about O&M solutions
from Cummins ESB or to discuss your specific
business needs, contact your local Cummins
Power Generation distributor or visit:
www.cumminspower.com
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North America 1400 73rd Ave. NE, Minneapolis MN 55432, USA
Phone 1 763 574 5000 Fax 1 763 574 5298
AfricaAfrica Business Organisation Private Bag X7 Wendywood 2144 South Africa
Phone 27 11 589 8400 Fax 27 11 589 8468
Asia Pacific 10 Toh Guan Road, #07-01, TT International Tradepark Singapore 608838
Phone 65 6417 2388 Fax 65 6417 2399
Brazil Av. das Nações Unidas, 1255119º andar - Conj. 1907 São Paulo, SP, Brazil
Phone 55 11 2169 3700Fax 55 11 2186 4729
China No.2 Rongchang East StreetBeijing Economic - Technological Development Area100176 P.R. China
Phone 86 10 59023000 Fax 86 10 59023099
Europe, CIS and Middle East Manston Park Columbus Ave. Manston, Ramsgate, Kent CT12 5BF United Kingdom
Phone 44 1843 255000 Fax 44 1843 255902
India Power Generation Business Unit 35 A /1/2 Pune - 411 038 Erandawana, India
Phone 91 (20) 3024 8600 Fax 91 (20) 6602 8090
Latin America 3350 Southwest 148th Ave. Suite 205, Miramar, FL 33027, USA
Phone 1 954 431 5511 Fax 1 954 433 5797
Mexico Eje 122 No. 200 Zona Industrial San Luis Potosí, S.L.P. 78395 Mexico
Phone 52 444 870 6700 Fax 52 444 824 0082
South Pacific 2 Caribbean Drive, Scoresby, VIC 3179 Australia
Phone 61 3 9765 3222 Fax 61 3 9765 3010
www.cumminspower.com
©2013 Cummins Power Generation Inc. All rights reserved. Cummins Power Generation and Cummins are registered trademarks of Cummins Inc. PowerCommand® is a registered trademark of Cummins Power Generation. The Power of OneTM and “Our energy working for youTM” are trademarks of Cummins Power Generation. Other company, product, or service names may be trademarks or service marks of others. Specifications are subject to change without notice. EMEASB-5634-EN Get the free mobile app at
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