Operating Guidelines for Housing Societies Amidst COVID-19 ... · Heating Refrigerating and Air Conditioner Engineers (ISHRAE) Adequate quantities of hand wash & sanitizers (preferably

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08th June 2020

Operating Guidelines for Housing Societies Amidst COVID-19 Scenario

13/06/2020© Palladium

Content

Introduction

General Guidelines

Precautionary Measures to be Taken

Precautionary Measures to be Taken for Maids/Cooks/Drivers/Any Other Service Providers

Protocols for a Symptomatic Case of COVID-19 in the Premises

Collection of Waste From Quarantined Homes and Precautions to be Taken

Guidelines for Use of Face Covers

01

02

03

04

05

06

07

General Hygiene Measures & Guidelines for Use of Lifts / Elevators

WHO Protocols for Use of Hand Wash and Hand Rub

08

09


Introduction

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➢ These operating guidelines have been prepared using the Best Practices for housing societies and RWA, various orders

and notifications from the Central & State Government, World Health Organization (WHO), Centers for Disease Control

& Prevention (CDC), International Labour Organization (ILO) etc. from time to time as well as guidance documents

shared by associations such as CII and FICCI

➢ An appeal is being made to all housing society presidents and residents to adopt these guidelines and help Pimpri

Chinchwad Municipal Corporation in safeguarding your workforce, their families and the residents of our city in general

from this current Pandemic of COVID-19

➢ The guidelines provided herein are not exhaustive and PCMC may include such other appropriate measures to ensure

compliance with advisories issued by the appropriate authorities such as the Ministry of Health and Family Welfare

(MoHFW), Ministry of Home Affairs (MHA), Government of India (GoI), Government of Maharashtra (GoM), etc.

Introduction

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General Guidelines

- 5 -


General Guidelines

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It is recommended to use thermal scanners and carry out thermal scanning of everyone entering the premises and no

person should be allowed to enter the premises without wearing the face covers

Society gates should be open only during the permissible time-period and in case of any medical emergency or allowing people

with legitimate passes provided by government authority

Use of touch-gesture based bio-metric attendance (thumbprint / use of keypad) is prohibited. Instead, at the

designated points near the entry / exit gates

It is encouraged to install the Aarogya Setu Mobile Application and the PCMC Smart Sarathi Mobile Application

Use of air-conditioners, coolers, fans should be in accordance with notification / guidelines issued by the Indian Society of

Heating Refrigerating and Air Conditioner Engineers (ISHRAE)

Adequate quantities of hand wash & sanitizers (preferably with touch-free mechanism) should be made available everywhere on

the premises

People should cover their mouth and nose with bent elbow or tissue when they cough or sneeze

AIR CONDITIONERS:

Set room temperature between 24°C

and 30°C

EVAPORATIVE COOLERS:

Must be clean and disinfected and

water should be drained

FANS:

Must be operated with windows kept

partly open

Thermal Scanning of all Persons

Note: Anyone with temperatures above

the permissible level (98.6° Fahrenheit /

37° Celsius) or shown symptoms of

cough and cold should be advised to

consult at Fever Clinics

Aarogya Setu App

PCMC Smart Sarathi

Mobile Application


Use Appropriate Personal Protective

Equipment for Staff

(Take a judicious call on what is appropriate

based on the nature of work involved)

Always Maintain

Social Distancing

General Guidelines

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While at work, if any person

shows COVID symptoms

then

✓ Immediately assist the person to nearest Fever Clinic

✓ Move the person to a quarantine zone until being transported to healthcare facility

✓ Sanitize the tools and equipment used by the employee

✓ Report to PCMC immediately via the Sarathi helpline phone number

8888006666

Hygiene measures and

other precautions to

be taken

✓ Use of washrooms should be in accordance with the requirement of social distancing

✓ Washroom should be sanitized every two hours

✓ Use of Lifts / Elevators should be avoided to the extent possible

✓ Housekeeping teams should be provided with necessary protective equipment

• Adequate arrangements should made for stay and sanitation for the staff (Security, Housekeeping, Administrative) working in the Society

Premises. Common areas such as drinking water taps, bathrooms, toilet should be disinfected every two hours

• Demarcate place markers (Circles / Squares) at 2-meter distance at all areas across the premises that can become a potential crowding area

• Spread awareness about COVID-19 through audio every hour

Symptoms of COVID 19



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DISCIPLINE

Display precautionary and hygiene messages in

English, Hindi and Marathi

language

Conduct a small drill of social

distancing and wearing of face

covers

Strict ban on consumption of Gutka, Tobacco,

Paan, Liquor, etc. and spitting shall be strictly

prohibited

Persons with co-morbidities / pregnancies / over age of 65 years should be advised to stay at

home

AWARENESS

RO

UT

INE

TR

AIN

ING

Sr. No. Specification ✓/

1

In case of large societies with multiple building units, to

maintain social distancing, regulate the movement of

residents by allotting specific timings for blocks of houses✓

2 Mandatory disinfection of all vehicles in the premises ✓

3

Parcels / milk delivery etc., should be allowed only till the

entry gate and not to individual households inside the

society premises✓

4

Permission for use of common facilities such as

swimming pool, gymnasium, garden, play area, club house

etc

5 Visiting each other’s residences within the society

6Foot operated Garbage Bins with biodegradable bags

installed across the premises ✓

7

Make provision of masks and hand sanitising

arrangements for security guards and other staff who

have high exposure should be adequately arranged✓

8

Every entry and exit by any resident of the society should

be recorded in the register by a single security

personnel to avoid common touch points with following

details – name, flat no., purpose, mode of travel along with

vehicle number, entry and exit timings, etc.

Provide such details to PCMC as and when asked

✓

Do’s & Don’ts

Societies are strictly warned against any ill treatment or

discrimination with COVID warriors (Healthcare workers, Police,

etc.) staying in the society premises


Basic Safety and Precautions to be Taken

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Temporary Hand wash ATMs

Training sessions in housing society while

maintaining social distancing

Image Source: https://bengaluru.citizenmatters.in/bengaluru-covid-

lockdown-phase-3-bbmp-advisory-for-rwa-resident-groups

Hand sanitizers kept at entrance

Image Source: https://www.hindustantimes.com/mumbai-

news/vidyavihar-society-puts-up-a-united-fight-against-the-

coronavirus/story-SEsbxOEqmIlcvtmvKDqhzJ

Demarcate place markers (Circles /

Squares) at 2-meter distance at all areas

across the premises that can become a

potential crowding area

Source: MOHUA National Webinar on Safe Social Distancing

Protocols for Indian Cities A Quick Guide to Live Back Safer

Source: MOHUA National Webinar on Safe Social Distancing

Protocols for Indian Cities A Quick Guide to Live Back Safer Maintaining social distancing inside park



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Mandatory Thermal

ScanningPrecautionary measures

Mandatory use of mask and

gloves. Use of protective

gear shield is recommended

He must frequently sanitize his/her

hands. There should be

provision of sanitizer

Discipline

They must maintain social

distancing inside the premises

Spittinginside

premises is not allowed

Routine

Housing society must

conduct a drillon social

distancing, hand washing and wearing of

face covers

• Social distancing maintained inside the

premises of society and protective gears are

used by workers

• Door step delivery is allowed subject to

temperature check

• No medical / fitness certificate is required for

residents / visitors coming from outside

Source : https://www.livemint.com/mint-lounge/features/lockdown-3-0-

confusion-anger-over-the-entry-of-domestic-help-in-urban-centres-

11588671231538

Spitting at premises is NOT allowed

All workers working in society premises should be given leave if any symptom of COVID-19 is observed and it is advised that their pay should NOT be deducted



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✓ Tools & Equipment,

Office, bathroom

common areas, used

by the ill person should

be cleaned by

housekeeping staff

✓ Use diluted bleach

solution (5%) or

alcohol solutions with

at least 65% alcohol to

clean dirty surfaces

✓ In case of closed areas,

open outside doors and

windows

✓ Increase air circulation

in the area

✓ If possible, wait up to

24 hours before

cleaning and

disinfection

✓ If the symptomatic

COVID-19 case tests

positive eventually,

then –

Only those who have

been working in close

vicinity or have been in

close contact for more

than 4 hours should

inform PCMC and

should follow the

process of 14 days

quarantine

✓ The areas used by the

sick person should be

closed off for at least

two days

✓ Proper cleaning and

disinfection of the

affected area should be

done

Step 4: Notify PCMC

Step 3: Closing of area

Step 2: Increase of air circulation

Step 1: Disinfect all areas

▪ Do not ostracise any affected family

▪ It is harassment and causes undue psychological trauma to

everyone in the family

▪ Avoid stigmatising the affected person or family

▪ Have compassion for the affected



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PCMC has made separate arrangement for collection of waste from quarantined homes. Such waste should not be mixed with the general waste

Cleaning and disinfecting touched

surfaces

Source: https://www.insider.com/does-bleach-kill-germs-

and-viruses

Clean and disinfect frequently touched surfaces

in the quarantined person’s room (e.g. bed frames, tables

etc.) daily using ordinary bleach solution (5%) or with

1% Sodium Hypochlorite Solution

Clean and disinfect toilet surfaces daily with regular household bleach solution /

phenolic disinfectants

Clean the clothes and other linen used by the person separately using common

household detergent and dry

Sample depicting separation of

garbage

PCMC issued ‘Yellow Waste Bags’ should be

used for collection of all the tissues and face masks

General household wasteitems should be collected in a separate black waste bag

PCMC nominated sanitation staff will collect both the waste bags from

the quarantined households daily and dispose off the

waste as per the appropriate protocols and guidelines

Under no circumstancesshould the garbage / waste

of the quarantined households be disposed-off in the common waste collection systems of the

housing society


Guidelines for Use of Face Covers

- 17 -


Guidelines for Face Covers

- 18 -

Wash hands thoroughly before wearing it

Clean your hands with 65% or more alcohol-based hand sanitizers or with soap and water for 20 seconds after

using it

Wash face cover every day after use

Cover nose and mouth with handkerchief /tissue while

sneezing and coughing

DOs DONTs

Do not reverse face cover after use

Do not share face cover with anyone

Do not keep used gloves, face cover in pocket

Do not leave used mask within reach of others


General Hygiene Measures & Guidelines for Use of Lifts / Elevators

- 19 -

13/06/2020© Palladium - 20 -

General Hygiene Measures Guidelines for Use of Lifts / Elevators

• Use of staircase may be encourage. Avoid taking the support

of handrails and wall if using steps

• In case lifts are to be used, not more than 30% of the rated

person capacity should be utilized

• Avoid using bare hands to press lift buttons; use a toothpick

or other such things to press lift buttons. The toothpick should

be discarded safely in a bin after one use

• Disinfect lifts, staircase railings and common areas at least

twice a day using appropriate disinfecting solutions

• Always cover nose and mouth while coughing and sneezing

with a tissue or flexed elbow

• Wash hands frequently

• Wear closed footwear and if possible, wash them daily


WHO Protocols for Use of Hand Wash and Hand Rub

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Protocols for Handwash

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Protocols for Hand Rub

- 23 -


Stay Safe, Work Safe, Save Lives

Download:Aarogya Setu Mobile Application

PCMC Smart Sarathi Mobile Application

Shravan Hardikar, IASMunicipal Commissioner

Pimpri Chinchwad Municipal CorporationPune, Maharashtra, India

@pcmcindia.gov.in @[email protected]

https://www.facebook.com/pcmcindia.gov.in/

https://twitter.com/pcmcindiagovin

mailto:[email protected]

http://www.pcmcindia.gov.in/

www.thepalladiumgroup.com


Documents

Operating Guidelines for Housing Societies Amidst COVID-19 ... · Heating Refrigerating and Air Conditioner Engineers (ISHRAE) Adequate quantities of hand wash & sanitizers (preferably