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we deliver custom software solutions and services
to owners and operators of commercial real estate
CONTENTS
PART 1 : OUR VALUE PROPOSITION
Our expertise ..........................................................................................4
We speak your language ......................................................................6
We solve problems.................................................................................7
We bring innovative solutions to the table .......................................8
We work on your terms .........................................................................9
We’re looking for partners, not just clients .....................................10
Hear it from our clients .......................................................................11
PART 2 : GOLDEN RULES OF ENGAGEMENT
The 10 golden rules of engagement ................................................14
PART 3 : CASE STUDIES
Net effective rent custom web-based software ............................18
Business Intelligence data mart & custom reporting ...................19
Mobile Property Management & leasing app .............................. 20
SharePoint journal entry approval workflow .................................21
See for yourself .................................................................................... 22
OUR VALUE PROPOSITIONPart 1
OUR EXPERTISE
OUR CORE COMPETENCIES
WEB DEVELOPMENT
• Design, implementation and maintenance of custom,
web-based solutions
• Microsoft Gold partner and Microsoft Gold Certified in
Application Development
• Business process automation, workflow, dashbords, ERP and
third party integration, payment processing and CRM
MOBILE
• Design, implementation and maintenance of mobile solutions
• Multi-platform development including native (iOS and Android),
hybrid HTML and mobile web
• Integration with cloud-based services, data sources, third-party
toolsets and plug-ins
1.1
1.1.1
1.1.2
We provide an end-to-end solution for our clients. Soup to nuts…
From working with business to understand the requirements,
to design, development, testing, implementation and ongoing
support and maintenance.
Open Box Software
4
BUSINESS INTELLIGENCE
• Implementation and maintenance of customized BI solutions
• Data warehousing and ETL development
• SharePoint and Microsoft Office integration
MICROSOFT SHAREPOINT
• Architecture and environment setup
• Design, implementation and maintenance of customized
SharePoint solutions
• Custom development including ERP, data
warehouse and 3rd party integration
MRI SUPPORT & SERVICES
• MRI support
• MRI customization and upgrades
• Bank and treasury interfaces
• MRI database administration
Part 1 : Our value proposition
1.1.3
1.1.4
1.1.5
We want to help you leverage your existing investment in
technology whether you want to integrate existing systems and
services, or customize your ERPs functionality to meet your
organization’s unique needs.
Open Box Software
5
Open Box
specializes in
the Microsoft
technology
stack
WE SPEAK YOUR LANGUAGE
From CAM to NNN to RSF, we speak your language. Open Box
has been creating custom software solutions for commercial
Real Estate owners and operators for over a decade.
1.2
We can speak the technical
detail required by your IT
department, just as we under-
stand the business challenges
and language of the rest of the
people in your organization –
from Fund Raising to Facilities
Management.
Bridging these worlds is what
Open Box is about – doing
so with great technology in a
fast, innovative and efficient
way. All of this means that we
immediately understand where
you are today and can partner
in assisting you to get to where
you want to be in the future.
WE KNOW COMMERCIAL REAL ESTATE, WE CAN HIT THE GROUND RUNNING
Open Box Software
6
WE SOLVE PROBLEMS
Part 1 : Our value proposition
1.3
In today’s challenging economic and
operating environments, Real Estate
organizations need to maintain a
competitive edge through innovation.
Some of the challenges we
assist our clients with include:
• Automating the lease creation process, lease document
generation and e-signing
• Improving staff productivity with a mobile office
• Reducing dependency on IT with self-service, custom reporting
• Improving accuracy of cost allocations across properties and
tenants, as well as the speed of reimbursements
• Electronic payment integration
• Providing a holistic view of the organization across regions,
markets and lines of business
• Meeting tenant demand for round-the-clock access to
information as well as self-service
• Paperless office initiatives
Open Box Software
7
Open Box
can help you
take ideas from
the drawing board
into reality
WE BRING INNOVATIVE SOLUTIONS TO THE TABLE
1.4
WE PASSIONATELY BELIEVE IN CONSTANTLY STRIVING TO DO THINGS A BETTER WAY
We’ve worked with some
of the leading names in the
global commercial Real Estate
industry for the past 12 years
and have been privileged to be
involved in defining industry
best practice, for not only the
use of technology, but also
business processes.
The experienced Open Box
team is ready to bring their
knowledge to your organ-
ization, to help you run a
successful project from start
to finish.
Our research and development team is continually experimenting
with new technology, feature sets and bleeding edge technology,
in order to bring these innovations to our clients.
Open Box Software
8
WE WORK ON YOUR TERMS
Part 1 : Our value proposition
1.5
WE HAVE FLEXIBLE ENGAGEMENT MODELS
THAT FIT IN WITH THE WAY YOU OPERATE
We provide resource flexibility for scaling up or down as your
business needs change; you can grow and shrink your team as the
projects dictate.
We can adapt to your preferred project methodology without
compromising our tried and tested practices for effectively
managing an offshore project.
Open Box provides a range of skills that will complement and
augment your internal IT team.
Open Box Software
9
WE’RE LOOKING FOR PARTNERS, NOT JUST CLIENTS
1.6
We value long-term partnerships based on trust and transparency.
OPEN BOX HAS BECOME A TRUSTED ADVISOR TO OUR CLIENTS
We earn that trust through:
• Delivering quality solutions on time every time
• Effective communication – all our clients have a dedicated
account manager
• Creating a remarkable customer experience. And then working
hard to improve it
Open Box Software
10
HEAR IT FROM OUR CLIENTS
Part 1 : Our value proposition
1.7
Open Box Software
11
“They are the gold standard
in customer service.”
Sandy Mechael
Chief Information Officer, Equity One
“They were able to talk my
language about Real Estate.”
Dean R. Hook
SVP & Chief Information Officer, Brixmor
THE 10 GOLDEN RULES OF ENGAGEMENT
Part 2
TAKE RESPONSIBILITY
BE ACCOUNTABLE
APPRECIATION AND TRUST IS EARNED
MAKE A POSITIVE IMPACT
KEEP GROWING & LEARNING
1
2
3
4
5
Open Box Software
14
KEEP PROMISES
VALUE ONE ANOTHER
WE SUCCEED TOGETHER
HAVE A SOCIAL CONSCIENCE
HAVE FUN
6
7
8
9
10
Part 2 : The 10 golden rules of engagementOpen Box Software
15
CASE STUDIESPart 3
NET EFFECTIVE RENT CUSTOM WEB-BASED SOFTWARE
THE BUSINESS CASE
The client wanted to automate the spreadsheet model that they
used to analyze, compare and evaluate leasing deals. Off-the-
shelf solutions available did not meet all of their key requirements.
THE SOLUTION
Open Box developed a custom, web-based application to
facilitate the analysis of leasing deals, approval workflow and
reforecast comparison. Deal analysis included dynamic compila-
tion of cash flows, net effective rent calculations and the ability to
produce multiple deal versions for cross-comparison.
THE BENEFITS
• Leasing staff work more efficiently; automation has shifted
their focus from data capture to deal management
• Improved data integrity through automated integration
• Standardization of business processes across regions
• Improved trend analysis and management reporting
3.1
Open Box Software
18
BUSINESS INTELLIGENCE DATA MART & CUSTOM REPORTING
THE BUSINESS CASE
The client did not have timeous access to report information due
to limited reporting capabilities of the ERP, the need to limit ERP
access at peak times, a high overhead to produce custom reports
and the necessity of manually manipulating monthly report data.
THE SOLUTION
Open Box created a data mart which provides an intermediate
store of operating data as well as customizable reports which
run off the data mart. Management information is output to
SharePoint dashboards. Information used for reporting and other
applications is now being retrieved in an optimized manner.
THE BENEFITS
• Improved ERP performance
• Improved data security
• Improved accuracy of information
• Immediate access to management information
• Reduction in time spent generating monthly reports
Part 3 : Case studies
3.2
Open Box Software
19
MOBILE PROPERTY MANAGEMENT & LEASING APP
THE BUSINESS CASE
The client wanted its Leasing and Property Management teams
to have access to property information and key functionality
while onsite or on the road, yet without being dependant on
wireless connectivity.
THE SOLUTION
Open Box developed an iOS app, which may be used on both iPad
and iPhone devices and integrates with cloud storage. Property
Managers can complete property inspections onsite (attaching
photos and signing with the touch screen) as well as turn prop-
erty lighting on and off remotely. Leasing teams have access to
property information, marketing material, directions to properties
using GPS as well as the ability to create driving tours between
multiple properties.
THE BENEFITS
• Improved mobility and access to information
• Offline availability and synchronization
• User control over data charges
• Multiple levels of data security
3.3
Open Box Software
20
SHAREPOINT JOURNAL ENTRY APPROVAL WORKFLOW
THE BUSINESS CASE
The client required assistance to implement new controls for
its journal entry approval process that was taking place in
SharePoint 2007.
THE SOLUTION
In conjunction with an existing upgrade to SharePoint 2013, Open
Box created a new SharePoint site, hosting the journal entry
approval workflow and document library.
• The workflow assigns new journal entries to an approver group
according to the client’s complex approval framework
• SharePoint emails notification of items pending approval,
approvals and rejections
• Microsoft Outlook integration enables approval within Outlook
THE BENEFITS
• Risk reduction due to improved controls
• Improved speed and ease of approval due to Outlook integration
• Access control with Active Directory integration
Part 3 : Case studies
3.4
Open Box Software
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SEE FOR YOURSELF
We would love to set up some time to discuss how Open Box
could assist your organization.
Open Box Software
22
We look
forward
to hearing
from you
TELEPHONE
+27 21 713 9300
@openboxsoftware
WEBSITE
www.openboxsoftware.com
it’s just the beginning
