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ONLINE REPUTATION MANAGEMENT Has your business been on the receiving end of some nasty Yelp reviews? Are you looking to combat negative Tweets? Do you even know what people are saying about your business online? Well, this is the course for you! We’ll share tips and tricks on the following topics and more:
Tools to monitor posts about your business
Managing negative reviews
Building positive reviews
Being proactive on social media
Maintaining a professional online presence
Social media best practices