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OneCall Health AccessProduct Overview
What is Telemedicine?
Consult with a Physician from anywhere, at anytime.
Telemedicine is comprised of a
national network of U.S. board-
certified physicians who use
electronic health records,
telephone consultations and online
video consultations to diagnose,
recommend treatment and write
short term, non-DEA controlled
prescriptions, when appropriate.
What is Telemedicine?
Physicians are available 24
hours a day, 365 days a year.
This allows members of any age
to conveniently access quality
care from their home, work, or
on-the-go as opposed to
expensive and time-consuming
alternatives like the doctor’s
office or emergency room.
What is Telemedicine?
To ensure high quality physicians, credentials for
physicians are conducted every two years. These
physicians are also subject to a 10% random
audit, which exceeds NCQA standards.
Company Information
• OneCall Health Access was founded in 2012
• Based in Nashville, TN.
• National provider of telemedicine products.
• Operates in 48 states
• One of the largest brokers for MDLIVE
• Specializes in offering a monthly flat rate, unlimited access plans to employer and association groups.
When Do You Use Telemedicine?
• When your Physician is not
available.
• After hours or whenever you
need non-emergency care.
• On vacation or business trip.
• If you are considering a trip
to the ER or Urgent Care
Center for non-emergency
care.
What condition would I use it for?
For non-emergency care such as:
• Cold or Flu
• Sinus Infection
• Allergies
• Respiratory Infection
• Bronchitis
• Pink Eye
• Urinary Tract Infections
• Poison Ivy
A Few Facts…
• Healthcare reform is
projected to add another 30
million people to a health
care system that is already
experiencing capacity issues.
• 97% member satisfaction,
91% medical resolution and
97% physician satisfaction.
• The average consultation
time is 12 minutes.
A Few Facts…
• On average, members receive a call back from the
physician in 20-30 minutes.
• Physicians resolve an average of 91% of the calls.
The remaining calls are referred to the member’s
Primary Care Physician, a specialist, the ER, or
the member was seeking a prescription that is
outside the scope of service.
• 97% member satisfaction rate.
• 97% physician satisfaction rate.
A Few More Facts…
• 80% of Urgent Care visits can
be handled by Telemedicine.
• 50% of ER visits are not
emergencies.
• Average primary care provider
visit is $165.
• Average Urgent Care visit is
$155.
• Average Emergency Room visit
is $1318.
A Few More Facts…
• 63% of Americans report difficulty accessing
primary care provider on nights/weekends/holidays.
• 70% of all doctor’s office visits can be handled by
Telemedicine.
• The average non telehealth consultation time is
4 minutes.
• The average telehealth consultation time is
12 minutes.
Plan Rates
Individual Family
$12.95/month $15.95/month
• A group is defined as any employee or association
group that has more than 10 employees or
members.
• Family covers member, spouse, and up to five
dependents.
Employee Funded Rates
Plan Rates
Individual Family
$6.95/month $6.95/month
• This rate is for employer-funded plans.
• The premium must be paid 100% by the employer.
• This rate is only available on groups with over 25
participants.
• Family covers member, spouse, and up to five
dependents.
Employer Funded Rates
OneCall Plan Highlights
• Unlimited telephone and email access to U.S.-
based physicians 24/7.
• No co-pays or access fees.
• No deductibles, contracts, or enrollment fees.
• Immediate access to a doctor nationwide for your
entire family.
• Call a doctor while on the road or traveling.
• Access to a doctor from anywhere in the world.
• No denials or age restrictions.
• Secure, personal and
portable electronic health
records.
• Children of any age can
be treated through our
pediatric network.
• Recently added
behavioral health and
dermatology services.
• Translation services for
over 100 languages.
OneCall Plan Highlights
Plan Availability
Note: Services are not currently available in Idaho or Arkansas.
Telemedicine as an Employee Benefit
• Substantially reduce healthcare costs by redirecting
employees and their covered dependents to use
Telemedicine versus the much more expensive
Emergency Room, Urgent Care and Primary Care
Physician office visits.
Telemedicine as an Employee Benefit
• Access to medical services
while at work to help reduce
absenteeism.
• Reduce human resource
burdens and boost employee
morale.
• No underwriting, everyone is
approved.
• Secure, personal, and
portable electronic health
records.
Telemedicine as an Employee Benefit
• Convenient online enrollment
for employees.
• All billing and payroll
deduction services are
coordinated by a licensed
third party administrator.
• Online training and education
to help your employees
understand how to utilize their
benefits.
Telemedicine as an Employee Benefit
• Additional website banners,
payroll stuffers, newsletter ads,
and email campaigns are
available for promotion of the
benefit and to help increase
utilization.
• Email campaigns during allergy
and cold and flu seasons.
Telemedicine as an Employee Benefit
Companies that offer telemedicineas an employee benefit
Convenience
24/7 access by phone, email, or video.
No exposure to other sick people.
Savings
Time & money, traveling, long wait times.
Avoid high-cost Dr. Offices, Urgent Care and ER’s.
Quality Care
Licensed physicians who can provide information,
diagnose, and prescribe medication.
Marketing Highlights