On Requirements for Mobile CommerceBy Aj.Pongthep Termsnguanwong

M-commerce and RequirementsDefinitions M-commerce is an activity that consists

of M-commerce transactions An M-commerce transaction is an E-

commerce transaction that is conducted using a mobile terminal and a wireless network

Requirement in this contexts is a statement that holds invariably for an entity

An entity can be distributed system, terminal, a company, a state, or even an international organization

The Requirements Framework

Spheres of concern in M-Commerce

Business Models

Global Infrastructure

Enabling Technologies

Regulatory Frameworks

The Requirements Framework Regulatory Frameworks

The organizational and technical aspects of laws, standards and recommendations, as well as bodies involved in their definition

International organizations (OECD, EU, governments), standardization bodies (ISO, ANSI,ETSI), standard developing interest groups (3GPP, OMA)

Business Models Business aspects, including business

players, provided services, business protocols, revenue sharing, codes of conduct

The Requirements Framework Global Infrastructure

Global network and concrete terminals that facilitate M-commerce and real services

Enabling Technologies Emerging technologies for user

terminals and network technologies Cryptography, privacy protection

technologies, locating of terminals etc.

Standardization organizations and groups developing the technologies

Requirements for the Regulatory Framework Privacy protection of personal data Protected private communication Freedom to determine with whom and when to

communicate Freedom to enter into contracts with any other party Consumer protection

International interoperability of the regulatory framework Taxation Privacy protection Consumer protection IPR

Requirements for the Business Models Support for Intellectual Property Rights (IPR) Authentication and authorization (customer and

merchant) Support for consumer protection Support for appropriate taxation

Anytime, anywhere access to M-commerce infrastructure Global coverage of services Primarily automated services at the server (merchant)

side

Access to services with single terminal (PTD) Roaming contracts Support for global electronic payment infrastructure Multilingual M-commerce services

Requirements for the Global Infrastructure

4GWireline Backbone("ALL-IP")

BluetoothGSM

UMTS

IEEE802.11

IrDA

WirelessAccess Networks

WiredAccess Networks

ISDN

Analogmodem

IEEE802.3

Digi-TV/Cable

ServersServers

Mobileterminals

wiredterminals

3G Digi-TVAirif

Requirements for the Global InfrastructureNetwork Billing and payment infrastructure Service coverage Dependability (reliability, availability

survivability) Quality of Service (QoS) (data transfer, content) Transactional service delivery Interoperability (networks, terminals, services) Roaming

Authentication Profile management Encryption key management

Requirements for the Global Infrastructure Terminals Portability Usability Functionality Interoperability Compliance with standards Authentication and authorization

support Security (encryption) Payment support

Requirements for Enabling TechnologiesForeseeable

Always Best Connected (ABC) Roaming between networks Seamless handover between different networks

Interoperability of terminals on service level Interoperable user profiles

Inter-channel interoperability of services

Mobile digital rights management

Single user identity at the technical level (?)

Conclusions

Systematic framework of requirements for M-commerce, with four spheres: Global Infrastructure Enabling Technologies Regulatory Frameworks Business Models

Fundamental requirements, where many others can be deduced : Free user mobility Anywhere, anytime service acquisition

Conclusions

Development drives towards convergence of digital technologies

Current M-commerce markets are fragmented

=> Development of non-fragmented global M-commerce markets require measures from international actors (international organizations, governments, companies) High-level requirement for actors within

the Regulatory Framework sphere