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Cisco webináře pro maléa střední podniky
On-line každou středu
Cisco Business
© 2020 Cisco and/or its affiliates. All rights reserved. Global Commercial & Small Business
Catalyst 9200
Cisco Enterprise + Meraki
Meraki Cloud Managed Dashboard
MX Routers MR Access Points MS Switching
On Box Smart Managed Dashboard
Catalyst 1000Switches
Cisco Business + Meraki GO
RV Secure Gateway
WAPAccess Points SG Series Switching
FIND IT
GR Series Access Points
Meraki GO App
Síťováinfrastruktura
WebExTeams, Meet, Calling
WebEx Share
WebEx Room Kit MiniWebex Room USB
IP Phones
Spolupráce
AnyConnect
AMP Umbrella
Meraki MX PlatformZabezpečení
+
Cisco Designed Produktové Portfolio
ISR 900
CB Series Access Points, ExtendersCisco CB App
ISR 1000
DUO security
Webex Desk ProWebex Board
Headsets
Cisco spolupráce
© 2020 Cisco and/or its affiliates. All rights reserved.l
Pracoviště už není co bývalo...
neustále v pohybu Globální pracovní síla Vše rychle
© 2020 Cisco and/or its affiliates. All rights reserved.l
Proto musí vše dobře spolupracovat
Hardware Software Network
© 2020 Cisco and/or its affiliates. All rights reserved.l
Z tohoto důvodu je zde Cisco Webex
Cisco Webex
Call – Meet- Message – Devices – Contact center - Integration
© 2020 Cisco and/or its affiliates. All rights reserved.l
Intelligentdevice for every space
Singleplatform
Single Platform
Single Calendaring Single Messaging Single Client Framework Single Meetings
Single Proximity Common Identity Cognitive Collaboration Whiteboarding Single VDI
Single Calling Architecture Single Media Engine Single Device OS and more…
Unifiedapp for every user
Single ApplicationModular | Personalized | Configurable
CallingMeetings Messaging Devices Intelligence
Přednášející:Ivan Sykora
© 2019 Cisco and/or its affiliates. All rights reserved. Cisco © 2020 Cisco and/or its affiliates. All rights reserved. Cisco
COVID –Webex is here to help
© 2020 Cisco and/or its affiliates. All rights reserved.
Workplace TransformationTrends and Blueprint for Action
Aruna RavichandranCMO, Webex/Collaboration, Cisco
© 2020 Cisco and/or its affiliates. All rights reserved.
ChangingNature of
Work
EvolvingWorkforce
Trends transforming
the Workplace
Demandfor
Flexibility
GrowingCustomer
Expectations
Technology Disruption
© 2020 Cisco and/or its affiliates. All rights reserved.
xEvolving workforce1
TREND
Baby Boomers(born 1946-1964)
Generation X(born 1964-1980)
Millennials (Generation Y)
(born 1980-1995)
Generation Z (Generation K)(born 1995 to 2009)
Working Longer, Retiring Later
Independent, Resourceful, Self-reliant
Independent, Resourceful, Self-reliant
Just Now Entering the Workforce
Defined By Their Work Value Work-Life BalanceWork Must Make Their
Lives and Society BetterOnly Know Global, Diverse
Workforce/place
Value Face Time Don’t Need or Want Face Time Expect Equal Seat at the Table Prefer Live/Video/Visual
75%Of workforce is going to be made up by Millennials by 2025*
42% of Millennials use real-time messaging at work**
93% of Gen Z want to work for a company who want to make an impact on the world (social responsibility/green/gender equality)
MOTIVATION
VALUES
WORK STYLE
© 2020 Cisco and/or its affiliates. All rights reserved.
x
Changing nature of work2
TREND
Gig Economy in the UK doubled in size between 2016 and 2019**
By 2024, teams will rapidly form and disband putting a premium on workforce agility and fluidity***
Huddle-rooms will grow exponentially to represent almost 70% of all video conferencing rooms by 2022****
91%Of Gen Y expect to stay in a job for less than 3 years*
© 2020 Cisco and/or its affiliates. All rights reserved.
x
Demand forflexibility3
TREND
Where you work is becoming irrelevant.
Coworking spaces in London are growing at an annual growth rate of 20%**
77% of UK workers demand workplace flexibility***
90%organizations will offer mobility to workers by 2020*
© 2020 Cisco and/or its affiliates. All rights reserved.
Technology disruption4
TREND
AI will increase employee productivity by 40%and enable people to make more efficient use of their time**
41% Organizations use cognitive and AI technologies within their workforce***
67% of millennials and 48% of baby boomers are open to using AR/VR in meetings and collaborative products****
82%of Millennials said that workplace technology would influence their choice to accept a new job*
© 2020 Cisco and/or its affiliates. All rights reserved.
xGrowing customer expectations5
TREND
Organizations with AI-powered virtual customer assistants will need 70% fewer calls, chat and email inquiries**
40% Of all data analytics projects will relate to an aspect of customer experience by 2020**
Organizations need to be customer centric with uninterrupted workflows across all touchpoints to serve customers better
75%оf consumers are more likely to purchase from a company who knows their name and purchase history, and recommends products based on their preferences*
© 2020 Cisco and/or its affiliates. All rights reserved.
ChangingNature of
Work
EvolvingWorkforce
Demandfor
Flexibility
GrowingCustomer
Expectations
Technology Disruption
You musttransform
yourworkplace
WorkstylePeople
Work styles
RemoteWorker
Deskless Worker
Telecommuting Worker
Mobile Worker
Desk Worker
I am an individual contributor and I
work from my desk
I don’t sit at a desk for work
I live in geographically
distant location and work from home
I travel extensively for work
I work from different locations like office, coffee
shop, home
Supporting various workstyles to co-exist and be better engaged
© 2020 Cisco and/or its affiliates. All rights reserved.l
Workspace
Devices for every space and use - connected to our apps natively and enhancing 3rd party apps
Concentrate
Collaborate
People
SocializeLearn
© 2020 Cisco and/or its affiliates. All rights reserved.
Seamless collaboration across all experiences, workspaces and business processes
WorkflowPeople
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
Meeting Rooms
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
Cisco Project Workplacehttps://projectworkplace.cisco.com/
© 2020 Cisco and/or its affiliates. All rights reserved. Cisco Public
© 2020 Cisco and/or its affiliates. All rights reserved.l
Cisco Webex CallingCloud transition and hybrid deployment
Webex Meetings Webex TeamsWebex Contact
CenterWebex® Calling
Webex Calling Cisco® UCM /UCM Cloud
Third-party PBXTeams Teams Teams
Site 1 Site 2 Site 3
© 2020 Cisco and/or its affiliates. All rights reserved.
A Short History of Cisco IP Phones
99008961
6900 7800
8800
7900
8941/45
2000s 2008 2014 2016 2019
6800
© 2020 Cisco and/or its affiliates. All rights reserved.
Cisco IP Phone 7800 Series
Key Features
Replaceable Bezel ✔ ✔ ✔ ✔
Screen 384 x 106 Mono (3.28”)
396 x 162 Mono (3.5”)
396 x 162 Mono (3.5”)
396 x 162 Mono (3.5”)
Ethernet Switch 10/100 10/100 10/100/1000 10/100
Programmable Line Keys N/A 2 4 16
Programmable Soft Keys 4 4 4 4
Headset Port N/A ✔ ✔ ✔
EHH Support (AUX) N/A ✔ ✔ ✔
Full Duplex Speakerphone ✔ (Narrowband) ✔ ✔ ✔
Wideband Audio Available with additional wideband
handset
✔ ✔ ✔
POE Class 1 1 1 1
Protocols SIP SIP SIP SIP
CP-7821 CP-7841 CP-7861CP-7811
© 2020 Cisco and/or its affiliates. All rights reserved.
Cisco IP Phone 8800 SeriesKey Features
CP-8811 CP-8841 CP-8845 CP-8851 CP-8861 CP-8865
Display 800 x 480Greyscale(5”)
800 x 480WVGA (5”)
800 x 480WVGA (5”)
800 x 480WVGA (5”)
800 x 480WVGA (5”)
800 x 480WVGA (5”)
Ethernet Switch 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000 10 / 100 / 1000
Programmable Line Keys 5 x 5 5 x 5 5 x 5 5 x 5 5 x 5 5 x 5
Programmable Soft Keys 4 4 4 4 4 4
Headset Port (RJ9) ✔ ✔ ✔ ✔ ✔ ✔
EHS Support ✔ ✔ ✔ ✔ ✔ ✔
Full Duplex Speakerphone ✔ ✔ ✔ ✔ ✔ ✔
Wideband Audio ✔ ✔ ✔ ✔ ✔ ✔
Integrated Bluetooth ✔ ✔ ✔ ✔
USB ✔ ✔ ✔
KEM Support ✔(2) ✔(3) ✔(3)
Wifi ✔ ✔
External Audio Port ✔ ✔
HD 720p Video ✔ ✔
POE Class 2 2 2 4 4 4
© 2020 Cisco and/or its affiliates. All rights reserved.
Enter source information here
36
6821 6841 6851 6861 6871
Screen 240 x 120 Backlit Mono (2.5”)
396 x 162 Backlit Mono (3.5”)
396 x 162 Backlit Mono (3.5”)
320 x 120 Backlit Mono (3.2”)
480 x 272 Color (3.5”)
Ethernet Switch 10/100 10/100/1000 10/100/1000 10/100802.11a/b/g/n
10/100/1000
Programmable Line Keys 2 4 4 4 4
Programmable Soft Keys 2 4 4 4 6
Headset Port ✔ ✔ ✔ USB
EHS Support (AUX) ✔ ✔ ✔
Full Duplex Speakerphone ✔ ✔ ✔
POE Class 2 2 3
Optional KEM 1
Footstand Single, upright position
Single, upright position
Single, upright position
Single, upright position
Single, upright position
Wall Mount ✔ ✔ ✔ ✔ ✔
Cisco IP Phones 6800 Series
© 2020 Cisco and/or its affiliates. All rights reserved.
Cisco IP DECT 6825 Handset and 210 Base Station
• Excellent Indoor / Outdoor Range
• Great Roaming / Mobility
• Secure Radio Communications
• No on-site expertise required
• Minimize installation costs, reduce time to dial tone
• Bluetooth and 3.5mm Headset jack
• Built-in Belt Clip
© 2020 Cisco and/or its affiliates. All rights reserved.l
Intelligentdevice for every space
Singleplatform
Single Platform
Single Calendaring Single Messaging Single Client Framework Single Meetings
Single Proximity Common Identity Cognitive Collaboration Whiteboarding Single VDI
Single Calling Architecture Single Media Engine Single Device OS and more…
Unifiedapp for every user
Single ApplicationModular | Personalized | Configurable
CallingMeetings Messaging Devices Intelligence
© 2020 Cisco and/or its affiliates. All rights reserved.l
cThank you