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On-Demand Webinars
A complete list of every on-demand webinar STAR12 has to offer
Human Resources How to Prevent Retaliation Lawsuits
How to Read Financial Statements
How to Use Social Media to Recruit High-Quality Employees
How to Write Effective Job Descriptions ... in Half the Time
Internet & E-mail Monitoring
Keys to Effective Employee Orientation
Keys to Handling MySpace, Facebook, Blogging, and More at Work
Managing Employee Leave & Absenteeism
Managing Employees Who Are Stretched to the Max
No More Bad Hires
Payroll Taxes 101
Practical HIPAA Compliance Training
Creating a Plan for Preventing & Handling Workplace Violence
Preventing Discrimination, Leave & Harassment Lawsuits
Promoting Sensitivity and Tolerance in the Workplace
Records Retention & Destruction for Human Resources
ADA & Reasonable Accommodation
The Essentials of Effective Employee Handbooks
Building Trust & Cooperation Across Organizational Lines
Bulletproof Documentation
COBRA Compliance
Collaboration Skills in the Workplace
Contractor or Employee? How to Know the Difference
Critical Thinking & Problem Solving Skills
Dealing with the Dreaded “C”: Conflict in the Workplace
Delegation Skills for Managers & Supervisors
Developing Effective Dress Code Policies
Developing Trust and Respect in the Workplace
Developing Your Leadership Voice
Effective Criticism & Discipline Skills for Managers
Emergency Response & Disaster Planning
How to Effectively Communicate Employee Benefits Communication
Ethics in the Workplace
Exempt vs. Nonexempt: Understanding FLSA’s Employee Classification Standards
Fundamentals of Paid-Time-Off Policies in Today’s Workplace
Health Savings Accounts
How to Avoid Mistakes When Reading & Signing Contracts
How to Avoid Wrongful Termination Lawsuits
How to Conduct Effective Interviews
How to Conduct Effective Workplace Investigations
How to Conduct a Competitive Pay Analysis
How to Control Workers’ Compensation Costs
How to Create a Cost-Effective Competitive Employee Benefits Package
How to Create a Payroll Procedures Manual
How to Create and Present Compelling Business Arguments for Your Ideas
How to Effectively Supervise Off-Site Employees
How to Facilitate Meetings Effectively
How to Handle Tricky Employee Absenteeism Problems
How to Legally Terminate People With Attitude Problems
How to Plan Successful Events
How to Prevent FMLA Abuse
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On-Demand Webinars
Communicating With Tact & Finesse
Cost-Saving Strategies for Accounts Payable
The Essentials of Active Listening
Cut and Control Costs
Essentials of Bankruptcy Law for Collections Professionals
Fraud Detection & Prevention for Accounts Payable
Harnessing the Power of Excel® Database Features
How to Collect More Money!
How to Communicate Financial Information to Employees
How to Read Financial Statements
How to Think Like Your Customers Think
How to Use Crystal Reports
How to Use Microsoft® Excel® PivotTables to Easily Summarize and Analyze Data
Making QuickBooks Work for You
Mastering Excel® Functions & Formulas
Mastering Microsoft® Excel® Macros
Records Retention, Retrieval & Destruction for Accounts Payable
Telephone Skills for Customer
Operations Emergency Response & Disaster Planning
How to Be a Tough-as-Nails Negotiator
How to Control Workers’ Compensation Costs
OSHA Record-keeping Compliance
Creating a Plan for Preventing & Handling Workplace Violence
The Art of Striking Great Deals With Vendors & Suppliers
The Essentials of Front Desk Safety & Security
Service & Sales ProfessionalsThe Art of Striking Great Deals With Vendors & Suppliers
Time-Saving Microsoft® Excel® Tips & Shortcuts For Every User
Understanding, Developing, and Implementing Effective Internal Controls
Writing With Diplomacy, Tact & Finesse
Accounting & Finance
Human Resources,continued
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The Essentials of Employee Onboarding
The Ins and Outs of Effective HR Policies
The Manager’s Guide to Handling Employee Conflict
Time Management Tips
Understanding the Legal Ins and Outs of Maternity Leave
Untangle the Triangle: FMLA, Workers’ Comp, and ADA
Variable Compensation
Wage and Hour Land Mines in a 24/7 Connected World
Workplace Wellness Programs
Writing With Diplomacy, Tact & Finesse
Writing and Enforcing Affirmative Action Policies
On-Demand Webinars
Avoid the Top Ten Most Common Writing Blunders
Breaking Bad Communication Habits
Building Trust & Cooperation Across Organizational Lines
Business Grammar Tips, Tricks, & Techniques
Business Proofing & Editing Made Easy
Business Writing Essentials
Collaboration Skills in the Workplace
Communicating Through E-mail: Top 10 Dos and Don'ts
Communicating With Tact & Finesse
Confidence & Assertiveness Skills for Women
Conflict & Confrontation Skills for Women
Copywriting Fundamentals
The Essentials of Active Listening
Creating Open Communication Channels in the Workplace
Dealing With the Dreaded “C”: Conflict in the Workplace
Developing Trust and Respect in the Workplace
Developing a Perpetually Positive Attitude
Getting Results Without Authority
Communication Gossip and Grapevines in the Workplace
Handling Personality Clashes in the Workplace
The Introvert’s Guide to Building Rapport With Anyone, Anywhere
How to Create and Present Compelling Business Arguments for Your Ideas
How to Develop Effective Presentations
How to Handle Emotionally Charged Situations In the Workplace
How to Handle Emotions Under Pressure
How to Present Your Ideas Effectively
How to Reach Agreement ... When You Really Don’t Agree With Someone
How to Remain Cool and Collected in Challenging Conversations
How to Work Effectively with People Who Act, Think & Work SO Differently From You!
Master the Secrets of Persuasive Communication
Microsoft® Project Tips and Tricks
Public Speaking Without Fear
Secrets of Clear Communication
Techniques of Successful Technical Writing
The Business Grammar “Crash Course”
The Essentials of E-mail and Business Writing
Top 10 Public Speaking Mistakes & How to Avoid Them
Working Successfully With High-Maintenance People
Writing With Diplomacy, Tact & Finesse
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Technology Adobe Illustrator®
Adobe InDesign® Essentials
Getting Started With Microsoft Project®
Harnessing the Power of Excel® Database Features
How to Avoid the WORST PowerPoint® Mistakes People Make How to Build Microsoft Access® Tables
How to Format Tables, Charts, and Columns in Microsoft Word®
How to Get Started With Microsoft® Access®
How to Use Adobe® Acrobat®
How to Use Crystal Reports
On-Demand Webinars
Personal Development Business Etiquette 101
Creating a Professional Development Plan
Critical Thinking & Problem Solving Skills
Ethics in the Workplace
Extinguishing Burnout & Eliminating Job Overload
Handling Information Overload
High-Powered Strategies for Innovative Problem Solving & Decision Making
How to Avoid Mistakes When Reading & Signing Contracts
How to Be an Idea Machine
How to Deal With Office Politics
How to Use Microsoft Excel® PivotTables to Easily Summarize and Analyze Data
Mastering Excel® Functions & Formulas
Mastering Microsoft Excel® Macros
Microsoft® Office® 2010: New Features and Smart Tips, Techniques, and Shortcuts
Outlook® Tips, Tricks & Techniques
Microsoft Project® Tips and Techniques
Microsoft Project®: Tracking Projects and Creating Project Reports
Microsoft Word®: Manipulating and Embedding Charts and Tables
Microsoft PowerPoint® Smart Shortcuts and Expert Secrets
Photoshop® Fundamentals: Keys to Better Graphics and Photos
Photoshop® Fundamentals: Working With Channels and Masks
Photoshop® Shortcuts and Tips for Beginners
Photoshop® Essentials: Design Effects for Intermediate to Advanced Users
Power Tips & Shortcuts for Creating Microsoft® Excel® Charts and Graphs
Search Engine Optimization
The Basics of Pay-Per-Click Advertising on Google, Bing, and Yahoo
The Beginner’s Guide to Google Analytics
The Quick & Easy Way to Create Microsoft® PowerPoint® Presentations
Secrets of Successful Blogs
Microsoft® Excel® Tips & Shortcuts for Every User
Windows® 7: Tips, Tricks & Techniques
iPads: Harnessing the Full Power of the Newest Must-Have Tool for Work!
How to Effectively Support Multiple Bosses
How to Go From Drained to Energized
How to Manage Priorities & Time
How to Plan Successful Events
Managing Chaos & Pressure at Work
Managing Creative Talent
Proactive Career Management
Simple, Quick, and Stress-Free Organization Strategies
Striking a Healthy Work/Life Balance
The 7 Dos and Don’ts of Building Your Professional Image
The Extraordinary Benefits of Positive Thinking & Self-Talk
The Working Woman’s Guide to Creating Balance & Letting Go of Stress
Time Management Tips
Using Your BlackBerry® to Boost Your Productivity
Technology,continued
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On-Demand Webinars
Management8 Traits of High-Integrity Leaders
Bad News Performance Reviews
Building Better Team Communication
Building Trust & Cooperation Across Organizational Lines
Bulletproof Documentation
Creative Strategies for Training the Unmotivated or Reluctant Learner
Creative Team-Building Ideas & Activities
Delegation Skills for Managers & Supervisors
Developing Your Leadership Voice: How to Be an Effective Communicator Who Gets Results
Effective Criticism & Discipline Skills for Managers
Employee Engagement 101
Entrepreneurial Thinking for Employees
Group Goal-Setting & Project Planning
How to Be a Super Sales Coach
How to Be an Inspirational Leader
How to Boost Morale Through Communication
How to Conduct Effective Meetings
How to Effectively Lead Interdepartmental Work Teams
How to Effectively Supervise Off-Site Employees
How to Facilitate Meetings Effectively
How to Give Effective Performance Feedback to Employees
How to Handle Emotionally Charged Situations in the Workplace
How to Hold Highly Effective Virtual Meetings
How to Keep Your Employees Engaged & Inspired
How to Make Sure You Keep Your Best and Brightest
How to Manage a Virtual Team
How to Revive the Classroom Experience
Implementing Job Rotation and Cross-Training for Your Team
Improving Mediocre Employee Performance
Keys to Improving Employee Accountability
Leadership Skills for Women in Management
Low-Cost & No-Cost Ways to Motivate Employees
Making Difficult, Dry Subjects Interesting & Easy for Learners
Management Skills for Today’s Busy Administrative Professionals
Managing Cross-Generational Teams
Managing Employees Who Have Rotten Attitudes or Lousy People Skills
Managing Temporary Workers, Contractors & Consultants
Motivating Your Sales Team to Aim High and Think Big
Preparing High-Potential Employees for Leadership
Promoting Sensitivity and Tolerance in the Workplace
Records Management, Retention, and Destruction for Administrative Professionals
Setting Clear Goals & Performance Expectations for Employees
Simple, Smart, and Low-Cost Ways to Recognize & Reward Employees
Straight Talk for Unproductive and Underperforming Employees
Telephone Skills for Administrative & Front-Desk Professionals
The Basics of Effective Project Management & Execution
The Manager’s Guide to Handling Employee Conflict
The Manager’s Guide to Overcoming Barriers to Execution
The Manager’s Role as Teacher and Trainer
The People Side of Project Management
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On-Demand Webinars
Copywriting Fundamentals: Overcoming Writer’s Block
Copywriting Fundamentals: Writing for the Web
Creating a Facebook Page for Your Organization
Creating a Social Media Strategy in 5 Simple Steps
Creating an Environment of Customer Service Excellence
Creating an Innovative Culture
Critical Thinking & Problem Solving Skills
Developing Surveys and Questionnaires: The Basics
Marketing & Sales
Management,continued
Ethics in the Workplace
Generating Solid Sales Leads & Referrals
Handling Confrontational Customers
How to Create Attention-Grabbing Designs
How to Effectively Handle Customer Complaints
How to Find and Attract Excellent Customer Service Professionals
How to Handle Emotionally Charged Situations in the Workplace
How to Handle Emotions Under Pressure
How to Think Like Your Customers Think
How to Write Copy That Sells
Implementing a Social Media Strategy
Keys to Developing Effective E-Newsletters
Making Sense of Web 2.0
Mobile Marketing for Beginners
The Next Generation of Customer Service: Up-to-Date Tips for Keeping Your Customers Satisfied
Overcoming Sales Objections
Professional Typography Tips and Tricks
Sales Success Strategies for Prospecting & Cold-Calling
Search Engine Optimization
Secrets for Selling Over the Phone
Secrets to Building, Growing, and Managing Your Facebook® Fan Base
Super Sales Strategies: Overcoming Price Resistance
Telephone Skills for Customer Service & Sales Professionals
The Essentials of E-mail and Business Writing
The Sales Professional’s Guide to Using LinkedIn® and Twitter®
The Salesperson’s Guide to Reaching Decision Makers
Twitter® Essentials
The Secrets of People-Centered Leadership The Supervisor’s Guide to Giving On-Target Directions, Helpful Feedback, and Constructive Criticism
The Trainer’s Guide to Creating Interactive Learning Games & Activities
Top 10 Management Survival Skills for First-Time Supervisors
Top 10 Morale Improvement Strategies
Turning Around Bad Employee Behavior
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