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ABOUT YOUR OMNI ONE
QUICK START GUIDE
Omni One
ATTACHING PERIPHERAL DEVICESSuitable peripheral devices can be attached to the Omni One using one of the auxiliary ports on the back of the unit.
Note: Attach peripheral devices on the unit
ASSEMBLING THE OMNI ONE
*Payment Device Module Enclosure
iPad Enclosure
*Barcode Scanner
*Barcode ScannerSerial Port
USB Port
*Certain features may not be available on Scan only or Payment only models.
USB Connector 1. Plug the USB cable into the USB interface
on the back of the Omni One unit.
2. Connect the other end of the USB cableto a suitable peripheral device.
Serial Connector 1. Orient the serial interface cable properly,
and then insert it into the serial interfaceconnector on the back of the unit.
2. Secure the cable terminal by fastening theconnector with the screws.
3. Connect the other end of the interfacecable to an appropriate peripheral device.
POWERING ON THE OMNI ONE1. Plug the power cable connector on your
power adapter into the DC jack port onthe back of the unit.
2. Connect the AC power cord plug into asuitable wall outlet.
3. Once the tablet is installed and the powersupply is connected, the Omni Oneautomatically powers on.
DC Jack Port
Scan Only/Payment Only/ Scan & Payment
1. Place the Omni One face down on asmooth, flat surface.
2. Remove the four (4) corner screwsfrom the base unit using a Torx T20screwdriver (or T8 for paymentdevice). Place the screws in a securearea.
3. Turn the unit face up and detach thefaceplate by sliding it to the left tounlock and gently pulling the top pieceup and away from the base.
4. Insert the tablet into the base,by sliding it onto the Lightning™connector until it clicks into place.
5. Place the top cover back onto the baseof the unit and slide it to the right tolock it back into place.
6. Turn the unit over and insert thefour (4) corner screws to the base.Secure them in place using the T20screwdriver.
Please visit our website at ipcmobile.com or contact your Infinite Peripherals account representative for additional information about our current and future product accessory offerings.
Note: iOS device and other additional items shown on cover page may not be included.
ACCESSORIESWARNINGS & CAUTIONSPlease observe the following precautions:
• Keep away from liquids. Do not immerseunit in water.
• The kiosk is intended for Indoor use only.
• Do not place near a heat source. Keepboth the power supply and kiosk awayfrom direct sunlight and/or heat.
• Devices should only be repaired byInfinite Peripherals or an authorizedservice facility.
TROUBLESHOOTING
ADDITIONAL INFORMATIONPlease contact your Infinite Peripherals sales representative for technical specifications and additional product documentation.
Scanner does not turn on
• Power supply is not properly connectedto the unit.
• Unit is not powered on by the software.
• Scan engine is faulty.
Barcode data is not returned during scanning
• Barcode cannot be read.
• Software is not decoding correctly.
Scanner beep is not audible
• Sound mode is not enabled.
Some barcodes do not scan
• Barcode type is not supported/enabled.
Note: Box contents and part numbers may vary based on order configuration.
Infinite Peripherals does not warrant, and is not responsible for, any damage to the Omni One (“Product”) as a result of liquid or solid particle intrusion into the Product or damage caused by dropping the Product. If a material or workmanship defect arises with regard to any Infinite Peripherals product, and a valid claim is received within the Warranty Period, Infinite Peripherals (at its sole discretion) will (1) repair the Product using new or refurbishedparts, or (2) replace the Product with a newor refurbished Product. For purposes of thislimited warranty, “refurbished” means a productor part that has been substantially returnedto its original specifications. In the event of adefect, these are your exclusive remedies.
WARRANTYPRODUCT RETURNSUse the link provided to create an account and gain access to our Knowledge Base and online support services. Through our online support center, you’ll be able to download files, open a Support Ticket, manage your RMAs, view your account Profile and subscribe to Alerts.
To request a RMA:
1. Create a user account in the RMASupport Portal at https://ipcmobile.com/support/rma/.
2. Login to your user account and clickCreate RMA Request.
3. Read the instructions provided andcomplete the online request form.
4. Note the assigned RMA number and writeit clearly on your shipping carton.
5. Ship your equipment back to us at theaddress provided. •
Mobility Sales/Technical Center
Infinite Peripherals, Inc. 17681 Mitchell NIrvine, CA 92614Toll-Free: (866) 278-7860Office: (949) 222-0300
Headquarters/Main Warehouse
Infinite Peripherals, Inc. 2312 Touhy AvenueElk Grove Village, IL 60004Toll-Free: (800) 278-7860Office: (847) 818-1260Fax: (847) 818-1287
Specifications subject to change without notice. Infinite Peripherals,
Mobilize Your Enterprise, Linea Pro, Infinea, Infinea Tab and Infinea
Omni are trademarks of Infinite Peripherals, Inc. All other trademarks
are the property of their respective owners.
Technical Support
Infinite Peripherals, Inc.17681 Mitchell NIrvine, CA 92614Toll-Free: (866) 278-7860Office: (949) 222-0300
Websiteipcmobile.com
QSG-10032 Rev. C