OM Chapter Three

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    Designo

    fOperationsSystem

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    DesignofOperationsSystem

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    Product and service design or redesign shouldbe closely tied to an organizations strategy

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    Time

    Introduction

    Growth

    Maturity

    Saturation

    Decline

    Deman

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    Modification of an existing product/serviceExpansion of an existing product/serviceClone of a competitors product/service

    New product/service

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    Type of DesignChange

    Newness of theorganization

    Newness to themarket

    Modification Low Low

    Expansion Low Low

    Clone High Low

    New High High

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    A TOOLFORPRODUCTSCREENING

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    A TOOLFORPRODUCTSCREENING

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    PLC is a series of stages that products passthrough in their lifetime, characterized bychanging product demands over time.

    There are typically four stages of the product

    life cycle: introduction, growth, maturity,and decline

    Products in the introductorystage are notwell defined and neither is their market.

    Often all the bugs have not been workedout and customers are uncertain about theproduct

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    In the growth stage, the product takes holdand both product and market continue to berefined

    The third stage is that ofmaturity, where

    demand levels off and there are usually nodesign changes: The product is predictableat this stage and so is its market.

    Many products, such as toothpaste, can stay

    in this stage for many years. Finally, there is a decline in demand,

    because of new technology, better productdesign, or market saturation

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    The first two stages of the life cycle cancollectively be called the early stages of theproduct life cycle because the product is stillbeing improved and refined, and the market

    is still in the process of being developed. The last two stages of the life cycle can be

    referred to as the later stages because herethe product and market are both well

    defined.

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    Understanding the stages of the product lifecycle is important for product designpurposes, such as knowing at which stage tofocus on design changes.

    Also, when considering a new product, theexpected length of the life cycle is critical inorder to estimate future profitability relativeto the initial investment.

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    The product life cycle can be quite short forcertain products, as seen in the computerindustry. For other products it can beextremely long, as in the aircraft industry.

    A few products, such as paper, pencils,nails, milk, sugar, and flour, do not gothrough a life cycle. However, almost allproducts do, and some may spend a long

    time in one stage.

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    Concurrent Engineeringis an approach that bringstogether multifunctionteams in the early phaseof product design in order

    to simultaneously designthe product and theprocess.

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    Inefficient and costly

    Takes a longer amount of

    timeDoes not create a teamatmosphere- rather itcreatesus versus themmentality

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    DesignofOperationsSystem

    Remanufacturing is theconcept of using

    components of oldproducts in the

    production of new ones