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Slack, Chambers and Johnston, Operations Management, 6 th Edition, © Nigel Slack, Stuart Chambers, and Robert Johnston 2010 7.1 7.1 Chapter 7 Layout and flow Pearson Education Ltd. Rob Judges

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  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.1

    7.1

    Chapter 7

    Layout and flow

    Pearson Education Ltd. Rob Judges

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.2

    7.2

    Supply network design

    Layout and Flow

    Process technology

    People, jobs and

    organization

    Product/service design

    Design

    Planning and control

    Operations strategy

    Improvement

    Layout and flow

    Layout and flow

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.3

    7.3

    Service process types

    Mass services

    Service shops

    Manufacturing process types

    Continuous processes

    Mass processes

    Batch processes

    Basic layout types

    Fixed-position layout

    Functional layout

    Cell layout

    Product layout

    The relationship between process and layout types

    Jobbing processesProfessional services

    Project processes

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.4

    7.4

    Fixed Position Layout Aviva Stadium

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.5

    7.5 Advantages and disadvantages of fixed position layout

    Fixed-position layout

    Disadvantages

    Advantages

    Very high product and mix flexibility

    Product/customer not moved

    High variety of tasks for staff

    Very high unit costs

    Scheduling space and activities can be difficult

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.6

    7.6 Functional layout in a library the path of one customer

    Entrance Exit

    To journal stack

    Study desks

    On-line and CD-ROM access room

    Loan books in subject orderE

    n

    q

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    Store room

    Counter staffCopying area

    C

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    Current journals

    Reserve collection

    Reference section

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.7

    7.7

    Functional layout

    Disadvantages

    Advantages

    High product and mix flexibility

    Relatively robust in the case of disruptions

    Easy to supervise

    Low utilization

    Can have very high WIP

    Complex flow

    Advantages and disadvantages of functional layout

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.8

    7.8 Product/Customer Layout - Bottling

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.9

    7.9

    Product layout

    Disadvantages

    Advantages

    Low unit costs for high volume

    Opportunities for specialization of equipment

    Can have low mix flexibility

    Not very robust in the case of disruptionsWork can be very repetitive

    Advantages and disadvantages of product layout

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.10

    7.10 Cell Layout - UCD

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.11

    7.11

    Cell layout

    Disadvantages

    Advantages

    Can give good compromise

    Fast throughput

    Group work can result in good motivation

    Can be costly to rearrange existing layout

    Can need more plant

    Advantages and disadvantages of cell layout

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.12

    7.12 A restaurant complex with all four basic layout types

    Fixed-position layout service restaurant

    Cell layout buffet

    Line layout

    cafeteria

    Cool roomFreezer Vegetable prep Grill

    Preparation

    O

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    Functional layout kitchen

    Main course buffet

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    Service line

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.13

    7.13 Detailed design techniques

    Fixed position Project management, resource location analysis, experience

    Functional layout Complex permutations, efficiency, flow charts and relationship charts

    Cell layout Cluster analysis or group technology, product flow analysis

    Product layout assembly line balancing techniques, cycle times.

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.14

    7.14

    1 every 15 minutes

    15 15 15 15

    1 every 15 minutes

    30 30

    3030

    Long and thin versus short and fat layouts

    1 every 15 minutes

    60

    60

    60

    60

    A 60 minute task with a required cycle time of 15 minutes

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.15

    7.15 Long and thin versus short and fat

    Advantages of long-thin processescontrolled flowsimple materials handlinglower capital requirement(no duplication)greater efficiencyhigher space utilization

    Advantages of short-fat processeshigher mix flexibilityhigher volume flexibility greater robustnessless monotonous

    higher ownership

    Long and short describes the number of stages

    Fat and thin describes the amount of work at each stage

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.16

    7.16

    Stages in Time Study

    BasicTime

    ObservedTime

    RatingStandard Rating= X

    BasicTime

    Standard Time =

    Allowances+

    Standard time for element

    Basic time for element

    Observed time for element

    Rating to adjust for

    effortStandard

    time for job

    Allowances for relaxation

    etc.

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.17

    7.17

    Learning Curve

    Time to perform task reduces the more times the task is done.

    With manual tasks, humans display learning at an exponential rate

    Learning effect more evident for complex, manual and repetitive tasks.

    Learning rate is a measure of the progressive reduction in time taken to complete successive tasks

    T2 / T1 = T4 / T2 = T8 / T4 = learning rate

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.18

    7.18

    Example

    Learning Rate = 75%, y1 = 1000hrs

    0

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    1000

    1200

    0 10 20 30 40 50

    Time takenAverage time taken

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.19

    7.19

    Actual Hrs vs Standard Hrs

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    Set

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    CP4 01Unit 32 @16,869 Hrs

    Last set closed :

  • Slack, Chambers and Johnston, Operations Management, 6th Edition, Nigel Slack, Stuart Chambers, and Robert Johnston 20107.20

    7.20

    Learning Data

    75% hand assembly/25% machining = 80% learning

    50% hand assembly/50% machining = 85% 25% hand assembly/75% machining = 90%

    Aerospace 85% Shipbuilding 80-85% Complex machine tools for new models 75-85% Repetitive machining or punch-press operations

    90-95% Repetitive welding operations 90%