Mitigating Risk During Organizational Change: 8 Common Mistakes to Avoid

VUCA

volatileuncertain

complexambiguous

TODAY’S CHANGES FEEL

DIFFERENT THAN THE

PAST

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U.S. Stock Market – 1975 - 1995

16000

14000

12000

10000

8000

6000

4000

2000

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U.S. Stock Market – Last 20 Years

7

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Change is Everywhere

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Change is Everywhere

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“Change is inevitable. Growth

is optional.”

― John C. Maxwell, The 21 Irrefutable Laws of

Leadership 

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Why Does Change Often Fail?

1. COLLABORATE WITH OTHER FUNCTIONS TO IDENTIFY RISKS AHEAD OF IMPLEMENTATION.

2. BUILD A CULTURE FOR CHANGE.

3. EQUIP EMPLOYEES TO MAKE CHANGE SUCCESSFUL.

COMMUNICATIONS IS CRITICAL

8 Change Communications Mistakes to Avoid

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Mistake #1 – Leaving Key Players Out of the Process

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Mistake #2 Failure to Identify Risks and Obstacles

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Mistake #3 One-Size Doesn’t Fit All

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Mistake #4 Failure to Celebrate Small Wins

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Mistake #5 Understanding “Where They Are”

Russell Consulting, Leading Change Training (ASTD Press, 2003)

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Mistake #6 Lack of Feedback Mechanisms

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Mistake #7 Lack of Change Infrastructure

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Mistake #8 Skipping the Close Out

Stick a fork in me, I’m done!

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Creating a Culture Resilient to Change