OliPOS Software:Overview

Together. Connected

At Olivetti, through our network of nationaldealers, we help businesses grow. We offer acomplete EPOS solution that integratesacquiring and mobile top�up, as well asother value added services � OliPOS haschanged the way pubs, clubs, hotels,restaurants and retailers go about theirbusiness.

By connecting key business operations through a

single, easy-to-use software system, Olivetti, can help

you to work more efficiently and effectively, reducing

overheads and maximising profits.

Designed for GrowthOliPOS Software is fast, reliable and easy to use.

Whether you have one till or multiple points of sale

across several sites, you can create a bespoke solution

unique to your particular commercial requirements.

Expert at EPOSOliPOS is a Windows-based software and has been

designed by dedicated EPOS software developers. This

means you’re not just purchasing a market-leading

product, but also benefiting from the service and

support of leading EPOS experts.

Information: the driving force ofbusinessWhether you want a quick financial overview or a

detailed, department-by-department, sales break-

down, OliPOS lays out the facts and figures that

affect your bottom-line, in easy to assimilate formats.

Create your own packageThe core OliPOS Software builds, module by module,

into a comprehensive suite of complementary tools

for smarter working. The beauty of the package is that

you can mix and match these add-ons to suit the

different needs of your business at any particular stage

of its growth. It makes it easier to manage your cash

flow too.

� Integrated solution complete with card payment

acquiring and mobile top�up.

� Complete solutions tailored to meet all your

EPOS needs, whether one till in a single location

or multiple tills across several sites.

� Builds, module by module, into a comprehensive

suite of tools and services.

� Thousands of licences sold world�wide.

� Compatible with leading Windows OS PC�based

tills.

� Touch screen or keyboard operation.

� In excess of 75 built�in back�office business

reports.

� Multiple reporting functions and X or Z readings.

� Built�in staff training mode.

� Easy set�up backed by an expert support team.

OliPOS Software:Integration (Retail)

Making the rightconnections

By connecting key business operationsthrough a single, easy�to�use EPOS softwaresystem, OliPOS Software helps retailerswork more efficiently and effectively,reducing overheads and maximising profits.

Compatible with SageOliPOS Software links to the Sage Line 50 accounting

package, allowing all business sales information to be

transferred directly into your company accounts. This

means accounts can be updated, automatically, at the

end of every day’s trading. Also, because the system

works with Sage nominal codes and department

numbers, accurate reporting is ensured.

Link direct to BookerOliPOS Software gives you the option to link directly

to Booker, the UK’s leading wholesaler for

independent retailers. Your order information is sent

directly from the software to the Booker ordering

service. It speeds up the process at every stage. Once

received, the goods can be checked against the

original order, which, along with the bill, is archived

automatically within the software system.

Compatible with Opos CheckoutScalesWhen members of staff weigh loose goods, it reduces

the risks of fraud and error. Weighing them at the

checkout means fewer assistants and increased

display space on your self-service counters. OliPOSSoftware is accredited by the National Weights and

Measures Laboratory. By linking any Opos Scale to the

EPOS terminal, it enables automatic calculation of

price to be performed at the point of sale. For your

customers, there’s just one queue, no worries about

trying to use self-service scales, and a quick and easy

shopping experience.

OliPOS Software is compatible withthe industry’s leading softwarepackages, ensuring seamlessworking across every part of yourbusiness.

OliPOS Software:Integration (Hospitality)

Making the rightconnections

By connecting key business operationsthrough a single, easy�to�use EPOS softwaresystem, OliPOS Software helps thehospitality industry work more efficientlyand effectively, reducing overheads andmaximising profits.

Compatible with SageOliPOS Software links to the Sage Line 50 accounting

package, allowing all business sales information to be

transferred directly into your company accounts. This

means accounts can be updated, automatically, at the

end of every day’s trading. Also, because the system

works with Sage nominal codes and department

numbers, accurate reporting is ensured.

Compatible with leading hotelsoftware suitesThe OliPOS Software is also compatible with the

leading hotel software packages. It enables customer

spend to be transferred back and forth between

different departments and a clear record of the

customer bill to be accurately maintained at all times.

This kind of centralised control prevents the manual

duplication of data and enables information to be

amended promptly and efficiently, keeping you, and

more importantly, your customers happy.

Compatible with WaveSofthandheld applicationsThrough handheld applications, hospitality staff are

able to send and receive orders to and from the

OliPOS Software. The order is sent directly to the

kitchen and bar printers; dramatically reducing the

time taken to complete the process - giving your staff

the time to provide customers with the level of

personal service they expect. The OliPOS Software

maintains an itemised bill throughout service.

WaveSoft’s handheld applications deliver efficient,

reliable, scaleable and secure wireless solutions.

OliPOS Software is compatible withthe industry’s leading softwarepackages, ensuring seamlessworking across every part of yourbusiness.

OliPOS Software:Stock Module

Stock Control made easyHave you got it when people want it? Thesuccess of any stock�holding business isdependent on supply always meetingdemand. Whether you’re a restaurateur or aretailer, accurate stock control is a “musthave”. That’s why we’ve created OliPOSStock: the easy way to keep on top of the“ins” and “outs” of your business.

� Set up and review information by PLU,

department or supplier.

� Set up order templates to reduce potential

ordering errors.

� Add comments or reminders for suppliers.

� Review past, current and outstanding orders in an

instant.

� Speed up the “goods in” process: check deliveries

against the original order created.

� Confirm full or part delivery to specific orders.

� Comprehensive Stock Adjustments feature.

� Manual or semi�automatic* stock�take options.

� Complete Variance Management gives quick�scan

access to stock levels.

� Multiple reporting features including stock

discrepancy.

Easy orderingThis software module develops faster, more efficient

and accurate working. Easy to use and configure, you

set it up in the way that’s best for your particular

business.

*OliPOS Stock Module can link into a handheld PDE, enablingitem barcode scanning followed by manual entry of the itemquantity.

Easy managementIncomplete orders, breakages and returns can

complicate the stock-control process. OliPOS Stockkeeps you in control so you get what you pay for, and

only pay for what you get.

Easy on the bottom lineOver-order and you lose money. Under-order and you

lose money. It’s a fine line. Up to the minute, accurate

information can help you take stock and make the

right decisions at the right time.

OliPOS Software: Management Control Module

Take controlSuccessful management is about takingcontrol. It sounds simple and with theOliPOS Management Module, it is. Whetheryou have one till or multiple points of sale, itgives you real time control over what’shappening in your business. It also enablesyou to compare your current performanceagainst any other period in your tradinghistory.

� Up to the minute, live sales information.

� Review real time sales against historic

performance.

� See what’s happening on all your tills, at the same

time.

� Monitor the amount of cash and other tender

types in every till at any point during the day.

� Efficient EOD feature.

� Live, remote streaming, from security cameras set

up at point of sale.

� Detailed reporting to enable better understanding

of your trading trends.

Intelligent functionalityMonitor all your tills at the same time - current andnet sales, discounts, voids, cancellations, refunds, ‘nosales’, account payments and hourly sales. Also, keepon top of your cash flow: monitor how much cash isin each drawer at any one time, and quickly and easilydefine all takings by tender type - whether cash,cheque, voucher, credit card etc. You can even carryout a full EOD on each terminal without leaving youroffice

Drill deeperFrom reports on fiscal turnover to reports on tableactivity, OliPOS Management Control lays out all thedetails you need in easy-to-digest formats. Analysetender types or break down your sales by group,department and/or PLU code - right down to theparticular operators and exact times of specifictransactions.

Information the way you want itLive monitoring of all sales activities gives you the up-to-the minute information you need to make the rightdecision at the right time. Terminal by terminal, themodule shows you the figures that matter most toyour business. The software tells you when, where,and by whom sales are being generated, and the levelof takings in each drawer, moment by moment.

Improve performanceHour-by-hour reports are available over chosenperiods of time for specific dates. By tracking operatorperformance on voids, refunds and ‘no sales’, forexample, you can tailor training where it’s neededmost.

OliPOS Software:Accounts Module

Taking care ofbusinessDedicated customer account managementshould be all part of the service. The OliPOSAccounts module is an accurate, flexible andefficient way to ensure you balance thebooks, while your customers enjoy asmoothly run account.

� Create and edit accounts, quickly, using

automated grid functionality*.

� Pre�define how you want addresses and other

information to be captured.

� Daybook totals show the activity for an account

within a particular trading day.

� EOD and current financial reports ensure accurate

cashing up and banking at the end of the day.

� Maintain precise account history and reprint old

POS receipts and back office invoices, whenever

you need them.

� Customise your discounts to specific customers,

based on accurate information about their buying

habits.

� Comments, notes and reminders can be entered

onto any account.

� Tighten account security by adding a security

question or a picture.

� Customer recognition via swipe card, name or

account number.

Take care of every day detailsThe OliPOS Accounts module makes setting up, and

managing, customer accounts easy. Automation of

everyday tasks and quick and easy navigation ensure

that you always have accurate account information,

whenever you need it.

Take care of your customersSuccessful businesses have the knack of treating every

customer as if they are unique. Easy to access and

configure, OliPOS Accounts gives you the flexibility

to offer those personal touches that keep customers

coming back, including support of swipe cards and

loyalty points.

* This feature should not be used without prior training

Moving forwardThe software’s comprehensive reporting system not

only allows you to review past information, it also

enables you to project forward to see how business

decisions, taken now, will affect performance in the

future.

OliPOS Software: Accounts Module (continued)

� Set up pre�determined, automated credit terms.

� Send out automatically generated reminder

statements.

� Full analysis of customer sales and current credit

situation.

� Accepts advance payments and deposits,

guaranteeing future business.

� Provides full analysis of customer payment habits.

� Enables price level offset and the ability to

potentially limit the products this may apply to .

� Stop the account from surpassing its limit, or

simply warn the operator � with manual over�ride

available.

� Enables customer to part�pay their accounts.

� Facilities auditing: accounting transactions are

recorded into a comprehensive log.

Take care of the bottom lineYou’re in business to make a profit. To be profitable,

timing is all-important and information is key. OliPOSAccounts module gives you flexibility to make the

most of every opportunity when it presents itself,

laying out all the information you need to make the

right decision at the right time.

Take care of your cash flowBy setting pre-determined credit amounts for different

accounts, you can ensure customers remain within

agreed limits, and you remain in the ‘black’. Also,

where credit has been extended, you can remain on

top of your debtors by setting pre-determined

payment periods. The comprehensive reporting

system enables you to project forward, to see how

these limits will affect the balance of your books,

before applying them

OliPOS Software: Bookings Module

Business byappointmentWhether it’s bookings, reservations orappointments, if your business allocatesdate and time slots to your customers, thenthe OliPOS Bookings module will help youmanage them better.

� Calendar�linked charge sheets break down into

time slots that you can customise for your

business.

� Automated colour�coding for booking status:

‘expected’, ‘active’ and ‘over�due’.

� Fast and reliable search and change functions.

� Enables deposits and pre�payments to be taken in

advance.

� Ensure the best personal service at all times: set

up alerts and messages to flag up special

occasions, dietary requirements, free�of�charge

appointments etc.

� Tailor the 25 day diary template options to cover

specific areas of your business eg accommodation,

restaurant reservations, bar bookings,

conferences and events.

� Set prompt questions for particular types of

bookings to capture all the information you need,

up�front.

� Set up multiple forms and document templates for

fast, automatic generation of confirmation,

dependent on the type of reservation.

� Set reminders for services such as wake�up calls

and morning papers.

A better way to manage yourbookingsThis simple to set up and use software offers the

information you need in quick-scan visual formats,

making the most complex of diaries look quite

straightforward. Finding a booking or customer is

easy. Search by name, date or even comments and

you’ll find current, completed, even deleted bookings,

in an instant.

Learn moreIn addition, it’s easy to set up data-capture questions

that your staff can ask when they take new bookings.

Logging answers to simple, chatty “how did you hear

about us?” type questions can generate useful

marketing data that will help you better target your

special offers and promotions.

OliPOS Software: Bookings Module (Continued)

Perfect for hospitalityand hotelsWhy purchase an expensive PropertyManagement Systems (PMS) softwarepackage when the OliPOS Bookings modulehas the potential to offer all the PMSfunctionality you need, at a fraction of thecost?

Build customer loyalty

Combine the OliPOS Bookings module withthe OliPOS Customer module to create andrun your own Customer Loyalty Scheme,with discounts and offers that are carefullytargeted to particular groups of customers.

Link with the OliPOS Text module andpromote your latest offers directly to yourcustomers’ mobile phones.Seamless working from booking

to billOliBook Bookings module software enables

seamless working across every department of your

business and can be tailored for the specific needs of

each booking.

Off to a flying startIf a party requires rooms and dinner, for example, you

can allocate the rooms and pre-book the table,

straight away. The booking infomation entered into

the system software can then be used to automatically

generate a letter comfirming the room and restaurant

reservations, accompanied by pre-order menus, if

required.

Getting the details rightDuring a guest’s stay, prompts for requirements, such

as newspapers and wake-up calls, can be set easily for

the duty staff, for the following day. Also, if a member

of staff takes a customer’s coat, for example, you can

enter a comment back into the system, stating its

exact location - eg “hanger H27” - which speeds

things up when it’s time to collect it. The possible uses

are endless.

OliPOS Software: Table Planner Module

Service with a smile

Running a successful restaurant takesmeticulous organisation. That’s why we’vecreated OliPOS Table Planner: a fool�proofway to orchestrate your front of house. Fromthe design of the dining room to the statusof the individual tables, OliPOS Table Plannertakes care of the detail, allowing you to givecustomers your undivided attention.

� Create the visual representation of your dining

areas.

� Find out the number of covers and their specific

booking status at a glance.

� Quick�scan, colour�coded system for every stage of

a meal

� Standardise service intervals between courses.

� Customisable for the way you run your restaurant.

� Up�to�the�minute information, from who’s

serving, to when the table is likely to finish.

First impressions countNo matter how good the quality of your food, if your

service doesn’t ‘cut the mustard’your customers won’t

be coming back. OliPOS Table Planner helps make

impeccable service appear effortless. Designed to

seamlessly integrate with your OliPOS Software, it

is a fast, efficient and flexible way to ensure the

highest standards of customer service are always

maintained.

Simplicity itselfBecause the system is so easy to access and navigate,

each member of the waiting team simply updates the

status of his/her allocated tables, throughout service,

creating one centralised point of control.

Information in an instantThe display is fully customisable to the needs of your

business. From how many covers, to the course being

served and the member of staff serving it, your maitre

d’ knows exactly what’s happening on each table at

the click of a button. What’s more, by enabling the

minute-by-minute monitoring of the time taken

between each course, for example, it helps to turn

tables more efficiently, keeps you on top of the team’s

time management and ensures you provide a

beautifully orchestrated service to your customers.

OliPOS Software: Multi Site Manager

Head Office Controlfor multiple locationsInformation and control are the key torunning a successful business; especiallywhen you have several locations. OliPOSMulti Site Manager (MSM) enables HeadOffice to monitor, report on and analysesales activity and stock level changes at eachsite within the business. Crucial aspects ofthe operation are controlled centrally whileall data updates are facilitated throughoutthe estate within minutes using broadbandconnections.

� Simultaneously monitor sales, stock, customer and

till related activities across multiple sites from

Head Office.

� Run your customer loyalty scheme across all

branches within the business.

� Co�ordinate product, price or functionality

changes to be pushed to all tills at a pre�

determined time and/or date.

� Configure your OliPOS Software at Head Office,

then replicate this set�up to all tills within your

business.

Control your estateCreate conformity across every branch, within your

business, by ensuring all the tills have the same

screens, buttons and functions, and that all stores are

offering the correct prices and discounts. Configure

“core” products, prices, promotions and till designs

at Head Office, and then push these changes,

immediately, or at a pre-scheduled future time, to all

branches.

Individual stores can be left to manage their entire till

configuration, or be authorised only to add local

products and promotions to the core set-up.

Alternatively, Head Office can enforce a common

structure across the entire estate to ensure

consistency.

Changes from Head Office can be scheduled in

advance, enabling timed offers, product introductions

or price changes to be co-ordinated across the whole

business, simultaneously.

Monitor site performanceOliPOS MSM uploads sales details from every

location to your desk at Head Office. Obtain a high

level overview, or undertake a branch-by-branch

breakdown analysing individual transactions. Head

Office now has the ability to see, within minutes,

exactly what is happening at all store locations, at any

time throughout the trading day. All historical

performance can be obtained and reported upon as

required.

BR

AN

CH

HEA

D O

FFICE

Sales Stock Movement

Customer DetailsLoyalty Points

Products & PricesScreen Designs & Offers

OliPOS Software: Multi Site Manager (Continued)

Encourage true loyalty

Customer loyalty programmes are big business. Not

only do they help generate higher spend, but they

enable marketing activity to be specific and targeted.

True loyalty takes time to create, so what better way

to encourage additional traffic and spend than

ensuring benefits to customers can be gained across

all sites within your business.

Within minutes OliPOS MSM propagates all

transaction and resultant changes to customers’

records including loyalty points, to Head Office and (if

required) to all other branches.

OliPOS MSM enables co-ordinated customer

management right across your organisation.

Manage your business the wayyou wantOliPOS MSM allows you to control operators from

Head Office and allow staff to roam between

locations, or can leave operator management to the

store manager.

If you want stores to manage their own stock orders

locally, or if you want to manage stock orders from

Head Office, yet make the orders available on the

branch system for goods-in processing, then OliPOSMSM allows you to set up either of these methods.

It is also an ideal solution if you want to control your

products and pricing centrally, allow store managers

to add local products and promotions to a centrally

managed core offer or you can arrange to let each

store manage its own products and pricing.

HHEEAADDOOFFFFIICCEE

TT11

MSM Service

BRANCH 1 BRANCH 2 BRANCH n

TT22 TT33 TT44 TT55 TT22 TT33 TT22 TTnn

TT11 TT11

Head Officemanages multipleterminals atmultiple branches

OliPOS Software:Messaging Module

Keep in touch

Timely communication is key to effectivemanagement.That’s why we’ve developedOliPOS Messaging: a fast, efficient way tokeep in touch with the “shop floor”. Itenables you to communicate the rightmessage, at the right time, withoutinterrupting the day�to�day running of yourbusiness.

Better communicationOliPOS Messaging’s instant messaging service

enables businesses, with multiple terminals to send

messages between tills. It means you don’t have to

leave your office, and your employees don’t have to

leave their sales screens to keep up to date. Messages

can be sent to either multiple or single operators.

Better performanceThis easy-to-use tool is great for communicating the

same message to all staff simultaneously. Whether it’s

a message of encouragement or a timely reminder to

plug this week’s customer promotion, you can do it in

an instant.

Better securityOliPOS Messaging is perfect for busy managers who

monitor security cameras from their back office. You

simply alert a member of your team to any suspicious

activity - or any other concern - via an instant,

unobtrusive message to their terminal.

� Communicate directly with your staff without

them having to leave the sales screen of their

till.

� No need for staff to break their interaction with

the customer by answering the telephone.

� Send messages to specific individuals or all

employees.

� Alert staff to potential issues, or concerns, in a

subtle, informative manner.

� Send out reminders to staff of promotions, or

special offers, when you see a slump in sales.

OliPOS Software: ETopUp Module

Top up your income

A new revenue stream, for no outlay, andwith virtually no extra work? Sounds toogood to be true? Well, with OliPOS ETopUp,earning additional income is easy. All youneed is a broadband connection and athermal receipt printer* to start earning.

� Sell mobile top�ups and make a commission on

each transaction.

� Quick and easy to install and administer.

� Only one easy�to�complete contract form.

� E Top�up and E Vouchers are supported.

� Typical transaction takes less than 10 seconds.

� No need for stock handling.

� Receive commission, twice�weekly, direct into your

business bank account.

Increase revenueCustomers top-up their air-time, you earn

commission, on every transaction, and everyone is

happy.

Easy set�up and servicingCompatible with all current mobile networks, the

OliPOS ETopUp module can be used as a stand-alone

PC programme or integrated into the OliPOSSoftware Suite, from any EPOS till or computer with

a MicroSoft operating system**.

All contracts are taken care of with one simple form,

and there is no need for invoices or additional

paperwork. The money collected is deducted twice-

weekly, in one lump sum, direct from your business

bank account - net of your commission, of course.

Tap into a new marketYou understand the value of giving customers what

they want, and, now your customers want to top up

their air-time, wherever they are, with immediate

effect. So why not offer them the security and

convenience of electronic top-up (E Top-up) or E

Voucher?

Increase footfallOffering everyday services like E Top-up and E Voucher

increases your footfall. Wherever pre-pay mobile users

see the green top-up logo, they know they can buy

air-time.

OliPOS Software: ETopUp Module (Continued)

No extra workThe only difference you’ll notice to the day�to�day running of your business is to itsbottom�line. E Top�ups and E Voucherseliminate potential theft problems, and,with no physical stock to hold, there are noshrinkage or stock�loss issues. Eachtransaction is simple and fast; takingtypically, less than 10 seconds.

The detailThere are 2 ways customers can top up their mobiles

using OliPOS ETopUp:

E Top�upE Top-up is a swipe card already registered to the

customer’s phone. The customer tells you how much

credit they wish to buy; you swipe their card, enter

the required value in your till, then print out the

receipt. The mobile operator immediately tops-up the

customer’s phone with the additional minutes.***

E VoucherE Voucher is an electronically produced mobile phone

voucher. You simply select the customer’s mobile

network provider, from the OliPOS ETopUp Menu,

and choose the requested top-up amount from your

till. This time, a unique reference code is printed out

on the receipt. The customer activates their air-time

by entering this code into their phone. It really is that

easy.

* Dot matrix printers are not compatible** Including Windows 2000, Windows XP and Windows Vista*** Requires Mag Stripe Reader. Talk to your supplier for more information