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Older People’s Services
The Single Assessment Process
WHY?
• Ageing population - over 65’s doubled in last 25 years
• Government Older People’s NSF- improve quality of care- improve consistency of care
• Older People use nearly half of Health and Social Care resources
NSF Standard 2Person-centred Care
• Older people treated as individuals
• Enabled to make choices about their own care
• Achieved through:
- the Single Assessment Process
- integrated commissioning arrangements
- integrated provision of services
SINGLE ASSESSMENT PROCESS
Solution:Solution:A unified way of doing assessments and care planning
Problem:Problem:“Don’t you people talk to each other, it wastes everyone’s time!”
SINGLE ASSESSMENT PROCESS
Coordinated assessment & integrated working among agencies supports:
• Independence
• Fewer emergency hospital admissions
• Fewer delayed transfers of care
• and helps avoid premature admission to a ...residential care setting
SINGLE ASSESSMENT PROCESS
SAP means:• a single approach to assessing health and ..social care needs
• assessment is proportional to needs
• agencies don’t duplicate assessments
• a single holistic service or care plan
• all agencies contribute
• the views of the older person and their carers are central
SINGLE ASSESSMENT PROCESSWho is
involved?Users and CarersVoluntary Sector
Primary Care, Acute Trusts, mental health
Adults & Community Care Services
Borough Councils Housing & Community Services
Ambulance Service
SAP – making it work
shared valuescommon terminology & tools
accepting other staffs assessmentskey worker responsibility
understanding servicesperson-centred approach
3. Specialist Assessments
SAP – structure4 stages of assessment, plus summary
2. Overview Assessment
4. Comprehensive Assessment
1 Contact Assessment (including Basic Personal Information)
SAP – Information structure
SAP – Contact Assessment
not every contact needs one
• include basic personal information
• initial contact where significant needs are first described or suspected
• current difficulties, risks & significant life events
• by any trained staff member, not necessarily professionally qualified
• informed consent to share results
SAP – Contact Assessment• Basic Personal Information
• Seven key aspects of the persons ….needs recorded in their own words
1. What is the main need?.
2. How significant?
3. How long?
4. Possible solutions?
5. Other needs?
6. Recent life events?
7. The perceptions of family members …& carers?
SAP - Overview Assessment
• risk triggers
• identifies need for further assessment
• by front line professionals from Health, Social Care and Borough Councils
• health ‘domains’ assessed by health professionals
• More detailed assessment - more complete picture of an individual
• at any stage in SAP
SAP - Overview Assessment
Domains
User’s perspective
Clinical Background
Disease prevention
Personal care and physical well-being
Senses
Mental Health
Relationships
Safety
Immediate environment and resources
SAP Specialist Assessment
Specific difficulties identified at Contact or Overview, or via other referral
Unstable, unpredictable or complex needs
Specialist tools / scales / measures - each profession’s own e.g.
therapy, nursing, MH,
social care, housing
SAP Comprehensive Assessment
• when Specialist Assessments are indicated in most domains
• Overview Assessment may be done as well
• co-ordinated by appropriately skilled professional - led by consultants• when intensive & prolonged level of support or treatment is likely
• complex packages, care home or intermediate care
SAP – Single Assessment Summary
An agreed single summary for the collection of information on older people
Completion whether services provided or not after each assessment
3 components:
- basic personal information
- needs and health summary
- summary of care plan
SAP - Implementation
• joint responsibility of Health & Social Care
• datasets (forms)
• integrated working practices
• computer systems
• information governance
• training
SAP - ConclusionSAP is:
a co-ordinated single structure for Assessment & Care Planning
patient - centred care (NSF Standard 2)
SAP - ConclusionSAP will improve patients’ experience:
less duplication and confusion
better co-ordination between agencies
SAP - ConclusionSAP means better use of resources:
less duplication of work through sharing and communication
“more care, less paperwork”
Before Introduction of SAPOlder
Person
Health Problem
Significant Health Episode
Crisis Health Episode
GP Advice & MedicationPatientNotes
GP Referral To OutpatientsPatientNotes
GP Refer To District NursePatientNotes
AdvisoryOfficerFACs
ContactAssessment
Refer to care manager eligible?
CareManagerCommunity
CareAssessment
Refer to Borough Council
DayCentre
Manager
HousingOfficer
HousingAssessment
Day CentreAssessment
DistrictNurseVisits
Nursing Needs
Assessment
Refer To Social Care Team
After Introduction of SAPOlder
Person
Health Problem
Significant Health Episode
GP Advice & MedicationPatientNotes
DistrictNurseVisits
CONTACT ASSESSMENTOVERVIEW ASSESSMENT
SPECIALIST Nursing Assessment
GP Referral To OutpatientsPatientNotes
Referral To District NurseFor CONTACT ASSESSMENT
Care ManagerVisits
SPECIALISTCommunity
CareAssessment
AdvisoryOfficer
Borough CouncilDay
CentreManager
FACsContact
Assessment
HousingOfficer
SPECIALISTHousing
Assessment
SPECIALISTDay Centre
Assessment
Before Introduction of SAPOlder
Person
Health Problem
Significant Health Episode
Crisis Health Episode
GP Advice & MedicationPatientNotes
GP Referral To OutpatientsPatientNotes
GP Refer To District NursePatientNotes
AdvisoryOfficerFACs
ContactAssessment
Refer to care manager eligible?
CareManagerCommunity
CareAssessment
Refer to Borough Council
DayCentre
Manager
HousingOfficer
HousingAssessment
Day CentreAssessment
DistrictNurseVisits
Nursing Needs
Assessment
Refer To Social Care Team
Thanks For Listening!