OfficeScan 8.0 Service Pack 1 Upgrade Guide - Online Help Home

OfficeScanTM

Client/Server Edition8For Enterprise and Medium Business

Upgrade Guide

Endpoint Security

es

Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the readme files, release notes, and the latest version of the applicable user documentation, which are available from the Trend Micro Web site at:

http://www.trendmicro.com/download

Trend Micro, the Trend Micro t-ball logo and OfficeScan are trademarks or registered trademarks of Trend Micro, Incorporated. All other product or company names may be trademarks or registered trademarks of their owners.

Copyright © 1998-2008 Trend Micro Incorporated. All rights reserved.

Document Part No. OSEM83627/80506

Release Date: June 2008

Protected by U.S. Patent No. 5,623,600; 5,889,943; 5,951,698; 6.119,165


The user documentation for Trend Micro OfficeScan introduces the main features of the software and installation instructions for your production environment. Read through it before installing or using the software.

Detailed information about how to use specific features within the software are available in the online help file and the online Knowledge Base at Trend Micro’s Web site.

Trend Micro always seeks to improve its documentation. If you have questions, comments, or suggestions about this or any Trend Micro document, please contact us at [email protected].

Please evaluate this documentation on the following site: http://www.trendmicro.com/download/documentation/rating.asp

mailto:[email protected]

http://www.trendmicro.com/download/documentation/rating.asp

Contents

ContentsPreface

System Requirements ........................................................................................ iiiDocumentation .................................................................................................. iv

Chapter 1: Upgrading From OfficeScan 5.58Recommended Method: Prepare New Server and Move Clients ............ 1-2

Resources and References ................................................................... 1-2Pre-installation Tasks ............................................................................ 1-2Installation and Upgrade ...................................................................... 1-3

Other Method: Upgrade Server and Clients ............................................... 1-5Resources and References ................................................................... 1-5Pre-installation Tasks ............................................................................ 1-5Installation and Upgrade ...................................................................... 1-6Optional Pre-installation Tasks ........................................................... 1-9Optional Post-installation Tasks ....................................................... 1-10

Chapter 2: Upgrading From OfficeScan 6.5Recommended Method: Prepare New Server and Move Clients ............ 2-2


Other Method: Upgrade Server and Clients ............................................... 2-5Resources and References ................................................................... 2-5Pre-installation Tasks ............................................................................ 2-6Installation and Upgrade ...................................................................... 2-6

Chapter 3: Upgrading From OfficeScan 7.xRecommended Method: Prepare New Server and Move Clients ............ 3-2


Other Method: Upgrade Server and Clients ............................................... 3-5Resources and References ................................................................... 3-5

i

Trend Micro™ OfficeScan™ 8.0 SP1 Upgrade Guide

Pre-installation Tasks ............................................................................3-6Installation and Upgrade ......................................................................3-6

Appendix A: OfficeScan System RequirementsOfficeScan 8.0 SP1 server ...................................................................A-2OfficeScan 8.0 SP1 Update Agent .....................................................A-3OfficeScan 5.58 server .........................................................................A-4OfficeScan 5.58 client ..........................................................................A-5OfficeScan 6.5 server ...........................................................................A-7OfficeScan 6.5 client ............................................................................A-8OfficeScan 7.x server .........................................................................A-10OfficeScan 7.x client ..........................................................................A-11

Appendix B: Using Client Mover for Legacy Platforms

Appendix C: Legacy OfficeScan Features and Tools

ii

Preface

Preface

This release of the OfficeScan Upgrade Guide is intended for users who currently use OfficeScan 5.58, 6.5, or 7.x (7.0 or 7.3) and who plan to upgrade to version 8.0 Service Pack 1 (SP1). Other OfficeScan versions cannot be upgraded.

OfficeScan 8.0 SP1 does not support upgrade from versions 5.58, 6.5,or 7.x. This means that you have to upgrade your server and clients to version 8.0 first and then to version 8.0 SP1. This upgrade method may not be efficient for organizations with a large number of clients and complex computing environments.

This document provides upgrade methods you can use to achieve a specific goal – upgrade the OfficeScan server first to versions 8.0 and 8.0 SP1, and then the clients directly to version 8.0 SP1. Upgrading your clients only once saves time, effort and resources, and minimizes potential deployment issues.

System RequirementsThere are system requirements in previous OfficeScan versions that OfficeScan 8.0 SP1 no longer supports, such as legacy Windows operating systems. To avoid upgrade problems caused by inadequate computing resources, you need to perform an inventory of your client and server computers and ensure all of them satisfy the OfficeScan 8.0 SP1 requirements . This document includes a system requirements checklist to help you plan the upgrade. It also provides guidelines for managing servers and clients that do not satisfy the requirements.

iii


DocumentationThis document does not include installation and deployment instructions for OfficeScan 8.0 and 8.0 SP1. Refer to the installation guide and readme notes for these OfficeScan versions for details. To obtain these documents, visit the Trend Micro Update Center at:


You may also need to refer to the documentation for your current OfficeScan version for configuration procedures and notes. Read the relevant topics in these documents before upgrading.

iv


Chapter 1

Upgrading From OfficeScan 5.58

This chapter provides two methods of upgrading OfficeScan from version 5.58 to 8.0 SP1.• Recommended Method: Prepare New Server and Move Clients on page 1-2• Other Method: Upgrade Server and Clients on page 1-5

1-1


Recommended Method: Prepare New Server and Move Clients

Install OfficeScan server versions 8.0 and 8.0 SP1 on a new computer, and then move the OfficeScan 5.58 clients to this server. When you move the clients, they automatically upgrade to OfficeScan 8.0 SP1.

Note: Only clients that satisfy the OfficeScan 8.0 SP1 system requirements can be upgraded.

Resources and References• OfficeScan 8.0 installation package and Activation Codes• OfficeScan 8.0 SP1 installation package• A computer that will host the OfficeScan 8.0 SP1 server• IpXfer.exe tool on the OfficeScan 8.0 SP1 server computer• OfficeScan 5.58 clients• OfficeScan 5.58 server

Note: You only need to keep this server to manage clients that do not satisfy the OfficeScan 8.0 SP1 system requirements.

• Installation guide and release notes for OfficeScan 5.58, 8.0 and 8.0 SP1

Pre-installation Tasks1. Obtain the installation packages and Activation Codes from Trend Micro.2. Verify that the computer that will host OfficeScan 8.0 SP1 server satisfies the

OfficeScan 8.0 SP1 system requirements.See OfficeScan 8.0 SP1 server on page A-2 for details.

3. Verify that the computers where OfficeScan 5.58 clients are installed satisfy the OfficeScan 8.0 SP1 system requirements. See OfficeScan 5.58 client on page A-5 for details.

4. For other tasks you can perform, see Optional Pre-installation Tasks on page 1-9.

1-2


Installation and Upgrade1. Perform a fresh installation of the OfficeScan 8.0 server on a computer. 2. Install OfficeScan 8.0 SP1 immediately after OfficeScan 8.0 installation.3. Take note of the following OfficeScan 8.0 SP1 server information. You will need the

information when you move the OfficeScan 5.58 clients.• Computer name or IP address• Server listening port

To view the server listening port, open the OfficeScan 8.0 SP1 Web console and click Administration > Connection Settings from the main menu.

• Client listening portTo view the client listening port, open the OfficeScan 8.0 SP1 Web console. Click Networked Computers > Client Management and select a domain to display clients. Check the IP Address column. The port number displays after the IP address.

4. Obtain the IpXfer.exe tool for OfficeScan 8.0 SP1. The tool is available at the OfficeScan 8.0 SP1 computer’s "\PCCSRV\Admin\Utility\IpXfer" folder ( The PCCSRV folder is typically found under C:\\Program Files\Trend Micro\OfficeScan).

Note: Do not use the IpXfer.exe tool on the OfficeScan 5.58 server computer because this tool cannot move clients to an OfficeScan server running a different version.

5. Upgrade the clients. On each OfficeScan 5.58 client computer that the OfficeScan 8.0 SP1 server will manage:

1-3


a. Copy IpXfer.exe to any folder.

b. Open a command prompt and then navigate to the folder where you copied the file.

c. Run IpXfer.exe using the following parameters:

IpXfer.exe -s <server_name> -p <server_listening_port> -c <client_listening_port>Where:• <server_name> is the computer name or IP address of the OfficeScan 8.0

SP1 server.• <server_listening_port> is the server listening port of the OfficeScan 8.0

SP1 server• <client_listening_port> is the client listening port used by the OfficeScan

8.0 SP1 serverThe client is automatically upgraded to OfficeScan 8.0 SP1.

d. To confirm that the client now reports to the OfficeScan 8.0 SP1 server:

On the OfficeScan 8.0 SP1 server:From the Web console, click Networked Computers > Client Management and locate the client in the client tree. If the client does not appear, restart the OfficeScan Master Service (ofservice.exe).On the upgraded client:i. Right-click the OfficeScan client icon in the system tray and select

OfficeScan Console.ii. Click Help > About.

• Program version: 8.0 Service Pack 1• Server name/port: The OfficeScan 8.0 SP1 server name and server

listening port6. If you performed any of the optional pre-installation tasks, see Optional

Post-installation Tasks on page 1-10.7. Keep the original OfficeScan 5.58 server to manage clients that do not satisfy the

system requirements. If all your OfficeScan clients were upgraded, it is safe to uninstall OfficeScan 5.58 server.

1-4


Other Method: Upgrade Server and ClientsDisable OfficeScan 5.58 client upgrade, upgrade the OfficeScan 5.58 server to OfficeScan 8.0 and then to 8.0 SP1, and then upgrade OfficeScan 5.58 clients directly to 8.0 SP1.

Resources and References• OfficeScan 8.0 installation package and Activation Codes• OfficeScan 8.0 SP1 installation package• OfficeScan 5.58 source server (or "5.58A server" in this document)

Note: This is the server that currently manages the OfficeScan 5.58 clients.

• OfficeScan 5.58 clients• OfficeScan 5.58 destination server (or "5.58B server" in this document)

Note: This server will manage OfficeScan 5.58 clients that do not satisfy OfficeScan 8.0 SP1 system requirements.


Pre-installation Tasks1. Obtain the installation packages and Activation Codes from Trend Micro.2. Verify that the OfficeScan 5.58 server computer satisfies the OfficeScan 8.0 SP1

system requirements.See OfficeScan 5.58 server on page A-4 for details.

3. Verify that the computers where OfficeScan 5.58 clients are installed satisfy the OfficeScan 8.0 SP1 system requirements.See OfficeScan 5.58 client on page A-5 for details.

4. For other tasks you can perform, see Optional Pre-installation Tasks on page 1-9.

1-5


Installation and Upgrade1. Go to step 2 if all your clients satisfy the OfficeScan 8.0 SP1 system requirements.

If you have clients that do not satisfy the requirements, move them to the OfficeScan 5.58B server.a. Prepare the OfficeScan 5.58B server and take note of the following

information for this server. You will need the information when you move the OfficeScan 5.58 clients.• Host name or IP address• Server listening port

To view the listening port, open the OfficeScan 5.58B Web console and click Server Administration > Web Server from the main menu.

• Client listening portTo view the client listening port, click Client Administration on the OfficeScan 5.58B Web console. The port number displays near the top of the screen.

b. Obtain IpXfer.exe for OfficeScan 5.58.

The tool is available at the OfficeScan 5.58 computer’s "\PCCSRV\Admin\Utility\IpXfer" folder ( The PCCSRV folder is typically found under C:\\Program Files\Trend Micro\OfficeScan).

c. Move the clients. On each OfficeScan 5.58 client computer that the OfficeScan 5.58B server will manage:

i. copy IpXfer.exe to any folder.ii. Open a command prompt and then navigate to the folder where you

copied the file.iii. Run IpXfer.exe using the following parameters:

IpXfer.exe -s <server_name> -p <server_listening_port> -m <mode> -v <version> -c <client_listening_port>Where:• <server_name> is the computer name of the OfficeScan 5.58B server• <server_listening_port> is the server listening port of the OfficeScan

5.58B server

1-6


• <mode> can either be 1 (for HTTP-based server) or 0 (for file-based server)

• <version> is 5.58• <client_listening_port> is the client listening port used by the

OfficeScan 5.58B serverThe client is now managed by the OfficeScan 5.58B server.

d. To confirm that the client now reports to the OfficeScan 5.58B server:

On the OfficeScan 5.58B serverFrom the Web console, click Client Administration and locate the client in the client tree. If the client does not appear, restart the OfficeScan Master Service (ofservice.exe).On the OfficeScan 5.58 clienti. Right-click the OfficeScan client icon in the system tray and select

OfficeScan Main.ii. Click Help > About. The Server name/port field should display the

OfficeScan 5.58B server name and server listening port.2. Disable client upgrade. Open the OfficeScan 5.58A Web console, go to Update &

Upgrade > Client Update > Automated Deployment, and disable the two options under Deployment Schedule.

1-7


3. Run the OfficeScan 8.0 installation program on the OfficeScan 5.58A server.The installation program prompts you to upgrade. After the server upgrades, none of the OfficeScan 5.58 clients are upgraded.

Note: After the upgrade, OfficeScan generates a list of clients running platforms that are no longer supported. Clients in this list cannot be managed by OfficeScan 8.0 SP1 server. See Using Client Mover for Legacy Platforms on page B-1 for instructions on moving these clients to the OfficeScan 5.58B server.

4. Install OfficeScan 8.0 SP1 to the OfficeScan 8.0 server.5. Upgrade the OfficeScan 5.58 clients.

a. From the OfficeScan 8.0 SP1 Web console, go to Updates > Networked Computers > Manual Update.

b. Click Manually select clients, and then Select.

c. From the client tree, click the root domain (this selects all OfficeScan clients) and then Initiate Component Update.

The clients begin to upgrade. The upgrade sessions may consume a significant portion of network bandwidth.

d. To confirm if a client was upgraded:

On the OfficeScan 8.0 SP1 serverFrom the Web console, click Networked Computers > Client Management and locate the client in the client tree. If the client does not appear, restart the OfficeScan Master Service (ofservice.exe).On the clienti. Right-click the OfficeScan client icon in the system tray and select

OfficeScan Console.ii. Click Help > About. The Program version field should display 8.0

Service Pack 1.6. Go to Updates > Networked Computers > Automatic Update and enable the

event-triggered update settings.7. If you performed any of the optional pre-installation tasks, see Optional

Post-installation Tasks on page 1-10.

1-8


Optional Pre-installation Tasks1. Record OfficeScan 5.58 settings you wish to retain in version 8.0 SP1. Trend Micro

recommends recording the following settings:

2. Back up the following items:• OfficeScan database. Refer to the OfficeScan 5.58 documentation for the

backup procedure.• ofcscan.ini file. You can find this file under the \PCCSRV folder on the

OfficeScan server computer. The PCCSRV folder is typically found under C:\\Program Files\Trend Micro\OfficeScan.

3. Prepare a list of clients with Remote Agents installed if you want to assign these clients as Update Agents after the upgrade. Update Agents in OfficeScan 8.0 SP1 are clients that act as update sources for other clients, thus helping distribute the task of deploying components and increasing the efficiency of your OfficeScan server.

4. Remove the Remote Agent program on OfficeScan 5.58 clients because Remote Agent functions have been integrated into OfficeScan 8.0 SP1 clients.a. On the client computer, navigate to the OfficeScan client installation folder

and open the Uninstall folder.

b. Run UninstRA.exe. The Remote Agent program is removed.

TABLE 1-1. OfficeScan 5.58 settings to record

SETTING WEB CONSOLE CONFIGURATION PAGE

Server scheduled update time

Update & Upgrade > Server Update > Scheduled Update

Client scheduled update time

Update & Upgrade > Client Update > Automated Deploy-ment

Scan settings Client Administration > Set Scan Options > {Manual Scan/Real-time Scan/Scheduled Scan/File Exclusion}

1-9


Optional Post-installation Tasks1. Reapply the settings you recorded before the installation.

2. Assign upgraded clients that previously have Remote Agents as Update Agents.a. Refer to OfficeScan 8.0 SP1 Update Agent on page A-3 for Update Agent

requirements.

b. From the Web console, go to Networked Computers > Client Management, select the clients from the client tree, click Settings > Update Agent Settings and then select the check box on the screen.

SETTING WEB CONSOLE CONFIGURATION PAGE

Server scheduled update time

Updates > Server > Scheduled Update

Client scheduled update time

Updates > Networked Computers > Automatic Update

Scan settings Networked Computers > Client Management > Settings > {Scan Type}

1-10

Chapter 2


This chapter provides two methods of upgrading OfficeScan from version 6.5 to 8.0 SP1.• Recommended Method: Prepare New Server and Move Clients on page 2-2• Other Method: Upgrade Server and Clients on page 2-5

2-1



Install OfficeScan server versions 8.0 and 8.0 SP1 on a new computer, and then move the OfficeScan 6.5 clients to this server. When you move the clients, they automatically upgrade to OfficeScan 8.0 SP1.


Resources and References• OfficeScan 8.0 installation package and Activation Codes• OfficeScan 8.0 SP1 installation package• A computer that will host the OfficeScan 8.0 SP1 server• OfficeScan 6.5 clients• OfficeScan 6.5 server



Pre-installation Tasks1. Apply the latest OfficeScan 6.5 patch. The patch file is available at

http://www.trendmicro.com/download/product.asp?productid=5.2. Obtain the installation packages and Activation Codes from Trend Micro.3. Verify that the computer that will host OfficeScan 8.0 SP1 server satisfies the


4. Verify that the computers where OfficeScan 6.5 clients are installed satisfy the OfficeScan 8.0 SP1 system requirements. See OfficeScan 6.5 client on page A-8 for details.

2-2

http://www.trendmicro.com/download/product.asp?productid=5


5. After the upgrade, settings used by the OfficeScan 8.0 SP1 domain to which clients belong will override all user-configured settings on the client console. Inform your client users to record settings they have configured if they want to reapply these settings after the upgrade.

Installation and Upgrade1. Perform a fresh installation of the OfficeScan 8.0 server on a computer.2. Install OfficeScan 8.0 SP1 immediately after OfficeScan 8.0 installation.3. Open the OfficeScan 8.0 SP1 Web console and check the following settings:

a. Go to Updates > Automatic Update and enable Event-triggered Update settings.

b. Go to Networked Computers > Client Management.

i. From the client tree, select the root domain to select all clients.

ii. Click Settings > Privileges and Other Settings and go to the Other Settings tab.

2-3


iii. Disable the setting Clients can update components but not upgrade the client program or deploy hot fixes and click Apply to All Clients.

4. Take note of the following OfficeScan 8.0 SP1 server information. You will need the information when you move the OfficeScan 6.5 clients.• Computer name or IP address• Server listening port


5. Upgrade the clients.a. Log on to the OfficeScan 6.5 Web console.

b. Click Clients on the main menu. From the client tree, select the clients you want to upgrade, and click Move.

c. On the Move Clients screen:

i. Select Move selected client(s) on-line to another OfficeScan Server.ii. In the fields provided, type the OfficeScan 8.0 SP1 server’s computer

name/IP address and server listening port.The clients automatically upgrade to OfficeScan 8.0 SP1.

d. To confirm the clients now report to the OfficeScan 8.0 SP1 server:

On the OfficeScan 8.0 SP1 server:From the Web console, click Networked Computers > Client Management and locate the clients in the client tree. If the clients do not appear, restart the OfficeScan Master Service (ofservice.exe).

2-4


On the upgraded client:i. Right-click the OfficeScan client icon in the system tray and select



listening port6. Keep the original OfficeScan 6.5 server to manage clients that do not satisfy the

system requirements. If all your OfficeScan clients were upgraded, it is safe to uninstall OfficeScan 6.5 server.

Other Method: Upgrade Server and ClientsDisable OfficeScan 6.5 client upgrade, upgrade the OfficeScan 6.5 server to OfficeScan 8.0 and then to 8.0 SP1, and then upgrade OfficeScan 6.5 clients directly to 8.0 SP1.

Resources and References• OfficeScan 8.0 installation package and Activation Codes• OfficeScan 8.0 SP1 installation package• OfficeScan 6.5 source server (or "6.5A server" in this document)

Note: This is the server that currently manages the OfficeScan 6.5 clients.

• OfficeScan 6.5 clients• OfficeScan 6.5 destination server (or "6.5B server" in this document)

Note: This server will manage OfficeScan 6.5 clients that do not satisfy OfficeScan 8.0 SP1 system requirements.


2-5


Pre-installation Tasks1. Obtain the installation packages and Activation Codes from Trend Micro.2. Verify that the OfficeScan 6.5 server computer satisfies the OfficeScan 8.0 SP1

system requirements.See OfficeScan 6.5 server on page A-7 for details.

3. Verify that the computers where OfficeScan 6.5 clients are installed satisfy the OfficeScan 8.0 SP1 system requirements.See OfficeScan 6.5 client on page A-8 for details.


If you have clients that do not satisfy the requirements, move them to the OfficeScan 6.5B server.a. Prepare the OfficeScan 6.5B server and take note of the following information

for this server. You will need the information when you move the OfficeScan 6.5 clients.• Host name or IP address• Server listening port

To view the listening port, open the OfficeScan 6.5B Web console and click Administration > Web Server from the main menu.

b. Move the clients.

i. Log on to the OfficeScan 6.5A Web console.ii. Click Clients on the main menu. From the client tree, select the clients you

want to move, and click Move.iii. On the Move Clients screen:

• Select Move selected client(s) on-line to another OfficeScan Server.

• In the fields provided, type the OfficeScan 6.5B server’s computer name/IP address and server listening port.

The clients are now managed by the OfficeScan 6.5B server.

2-6


c. To confirm that the client now reports to the OfficeScan 6.5B server:

On the OfficeScan 6.5B serverFrom the Web console, click Clients and locate the client in the client tree. If the client does not appear, restart the OfficeScan Master Service (ofservice.exe).On the OfficeScan 6.5 clienti. Right-click the OfficeScan client icon in the system tray and select


OfficeScan 6.5B server name and server listening port.2. Disable client upgrade. Open the OfficeScan 6.5A Web console, go to Updates >

Client Deployment > Automatic Deployment, and disable the two options under Event-triggered Deployment.

WARNING! It may take a while to deploy settings to online clients if you have a complex network environment and a large number of clients. Before the upgrade, allocate sufficient time for settings to get deployed to all clients. Clients that do not receive the settings and triggered Update Now, Schedule Update, or clicked AutoPcc.exe will automatically be upgraded.

2-7


3. Run the OfficeScan 8.0 installation program on the OfficeScan 6.5A server.The installation program prompts you to upgrade. After the server upgrades, none of the OfficeScan 6.5 clients are upgraded.

Note: After the upgrade, OfficeScan generates a list of clients running platforms that are no longer supported. Clients in this list cannot be managed by OfficeScan 8.0 SP1 server. See Using Client Mover for Legacy Platforms on page B-1 for instructions on moving these clients to the OfficeScan 6.5B server.

4. Install OfficeScan 8.0 SP1 to the OfficeScan 8.0 server.5. Upgrade the OfficeScan 6.5 clients.

a. From the OfficeScan 8.0 SP1 Web console, go to Updates > Networked Computers > Manual Update.


c. From the client tree, click the root domain (this selects all OfficeScan clients) and then Initiate Component Update. The clients begin to upgrade.

d. To confirm if a client was upgraded, do the following:

On the OfficeScan 8.0 SP1 server:From the Web console, click Networked Computers > Client Management and locate the client in the client tree. If the client does not appear, restart the OfficeScan Master Service (ofservice.exe).On the upgraded client:i. Right-click the OfficeScan client icon in the system tray and select


Service Pack 1.6. Go to Updates > Networked Computers > Automatic Update and enable

Event-triggered Update settings.

2-8

Chapter 3

Upgrading From OfficeScan 7.x

This chapter provides two methods of upgrading OfficeScan from version 7.x to 8.0 SP1.

OfficeScan 7.x includes versions 7.0 and 7.3.• Recommended Method: Prepare New Server and Move Clients on page 3-2• Other Method: Upgrade Server and Clients on page 3-5

3-1



Install OfficeScan server versions 8.0 and 8.0 SP1 on a new computer, and then move the OfficeScan 7.x clients to this server. When you move the clients, they automatically upgrade to OfficeScan 8.0 SP1.


Resources and References• OfficeScan 8.0 installation package and Activation Codes• OfficeScan 8.0 SP1 installation package• A computer that will host the OfficeScan 8.0 SP1 server• OfficeScan 7.x clients• OfficeScan 7.x server


• Installation guide and release notes for OfficeScan 7.x, 8.0 and 8.0 SP1

Pre-installation Tasks1. Apply the latest OfficeScan 7.x patch. The patch file is available at

http://www.trendmicro.com/download/product.asp?productid=5.2. Obtain the installation packages and Activation Codes from Trend Micro.3. Verify that the computer that will host OfficeScan 8.0 SP1 server satisfies the


4. Verify that the computers where OfficeScan 7.x clients are installed satisfy the OfficeScan 8.0 SP1 system requirements. See OfficeScan 7.x client on page A-11 for details.

3-2

http://www.trendmicro.com/download/product.asp?productid=5


5. After the upgrade, settings used by the OfficeScan 8.0 SP1 domain to which clients belong will override all user-configured settings on the client console. Inform your client users to record settings they have configured if they want to reapply these settings after the upgrade.

Installation and Upgrade1. Perform a fresh installation of the OfficeScan 8.0 server on a computer.2. Install OfficeScan 8.0 SP1 immediately after OfficeScan 8.0 installation.3. Open the OfficeScan 8.0 SP1 Web console and check the following settings:

a. Go to Updates > Networked Computers > Automatic Update and enable Event-triggered Update settings.




3-3



4. Take note of the following OfficeScan 8.0 SP1 server information. You will need the information when you move the OfficeScan 7.x clients.• Computer name or IP address• Server listening port


5. Upgrade the clients.a. Log on to the OfficeScan 7.x Web console.

b. Click Clients on the main menu. From the client tree, select the clients you want to upgrade, and click Move.

c. On the Move Clients screen:

i. Select Move selected client(s) on-line to another OfficeScan Server.ii. In the fields provided, type the OfficeScan 8.0 SP1 server’s computer

name/IP address and server listening port.The clients automatically upgrade to OfficeScan 8.0 SP1.

d. To confirm the clients now report to the OfficeScan 8.0 SP1 server:

On the OfficeScan 8.0 SP1 server:From the Web console, click Networked Computers > Client Management and locate the clients in the client tree. If the clients do not appear, restart the OfficeScan Master Service (ofservice.exe).

3-4





listening port6. Keep the original OfficeScan 7.x server to manage clients that do not meet the

system requirements. If all your OfficeScan clients were upgraded, it is safe to uninstall OfficeScan 7.x server.

Other Method: Upgrade Server and ClientsDisable OfficeScan 7.x client upgrade, upgrade the OfficeScan 7.x server to OfficeScan 8.0 and then to 8.0 SP1, and then upgrade OfficeScan 7.x clients directly to 8.0 SP1.

Resources and References• OfficeScan 8.0 installation package and Activation Codes• OfficeScan 8.0 SP1 installation package• OfficeScan 7.x source server (or "7.xA server" in this document)

Note: This is the server that currently manages the OfficeScan 7.x clients.

• OfficeScan 7.x clients• OfficeScan 7.x destination server (or "7.xB server" in this document)

Note: This server will manage OfficeScan 7.x clients that do not satisfy OfficeScan 8.0 SP1 system requirements.

• Installation guide and release notes for OfficeScan 7.x, 8.0 and 8.0 SP1

3-5


Pre-installation Tasks1. Obtain the installation packages and Activation Codes from Trend Micro.2. Verify that the OfficeScan 7.x server computer satisfies the OfficeScan 8.0 SP1

system requirements.See OfficeScan 7.x server on page A-10 for details.

3. Verify that the computers where OfficeScan 7.x clients are installed satisfy the OfficeScan 8.0 SP1 system requirements.See OfficeScan 7.x client on page A-11 for details.


If you have clients that do not satisfy the requirements, move them to the OfficeScan 7.xB server.a. Prepare the OfficeScan 7.xB server and take note of the following information

for this server. You will need the information when you move the OfficeScan 7.x clients to this server.• Host name or IP address• Server listening port

To view the listening port, open the OfficeScan 7.xB Web console and click Administration > Web Server from the main menu.

b. Move the clients.

i. Log on to the OfficeScan 7.xA Web console.ii. Click Clients on the main menu. From the client tree, select the clients you

want to move, and click Move.iii. On the Move Clients screen:

• Select Move selected client(s) on-line to another OfficeScan Server.

• In the fields provided, type the OfficeScan 7.xB server’s computer name/IP address and server listening port.

The clients are now managed by the OfficeScan 7.xB server.

3-6


c. To confirm that the client now reports to the OfficeScan 7.xB server:

On the OfficeScan 7.xB serverFrom the Web console, click Clients and locate the client in the client tree. If the client does not appear, restart the OfficeScan Master Service (ofservice.exe).On the OfficeScan 7.x clienti. Right-click the OfficeScan client icon in the system tray and select


OfficeScan 7.xB server name and server listening port.2. Disable client upgrade. Open the OfficeScan 7.xA Web console and check the

following settings:a. Go to Updates > Client Deployment > Automatic Deployment, and

disable the two options under Event-triggered Deployment.

3-7


b. Click Clients on the main menu.

Make sure to select the root domain to select all clients. Click Client Privileges/Settings. Under Update Settings, enable Forbid program upgrade and hot fix deployment and click Apply to All.

WARNING! It may take a while to deploy the settings to online clients if you have a complex network environment and a large number of clients. Before the upgrade, allocate sufficient time for settings to get deployed to all clients. Clients that do not receive the settings and triggered Update Now, Schedule Update, or clicked AutoPcc.exe will automatically be upgraded.

3. Run the OfficeScan 8.0 installation program on the OfficeScan 7.xA server.The installation program prompts you to upgrade. After the server upgrades, none of the OfficeScan 7.x clients are upgraded.

Note: After the upgrade, OfficeScan generates a list of clients running platforms that are no longer supported. Clients in this list cannot be managed by OfficeScan 8.0 SP1 server. See Using Client Mover for Legacy Platforms on page B-1 for instructions on moving these clients to the OfficeScan 7.xB server.

4. Install OfficeScan 8.0 SP1 to the OfficeScan 8.0 server.

3-8


5. Enable client upgrade. Open the OfficeScan 8.0 SP1 Web console and perform the following steps:a. Go to Updates > Networked Computers > Automatic Update and enable

Event-triggered Update settings.





6. Upgrade the OfficeScan 7.x clients.a. From the OfficeScan 8.0 SP1 Web console, go to Updates > Networked

Computers > Manual Update.


c. From the client tree, click the root domain (this selects all OfficeScan clients) and then Initiate Component Update. The clients begin to upgrade.

d. To confirm if a client was upgraded, do the following:

On the OfficeScan 8.0 SP1 server:From the Web console, click Networked Computers > Client Management and locate the client in the client tree. If the client does not appear, restart the OfficeScan Master Service (ofservice.exe).

3-9




Service Pack 1.

3-10

Appendix A

OfficeScan System RequirementsThis appendix provides the system requirements for the OfficeScan server and client. Ensure both server and clients satisfy these requirements before installing or upgrading OfficeScan.

A-1


OfficeScan 8.0 SP1 serverTo install OfficeScan server versions 8.0 and 8.0 SP1, the server computer must satisfy the following requirements:

TABLE A-1. OfficeScan 8.0 SP1 server requirements

RESOURCE REQUIREMENT

Operating System • Microsoft™ Windows™ 2000 Server with Service Pack 3 or 4

• Microsoft Windows 2000 Advanced Server with Service Pack 3 or 4

• Microsoft Windows Server 2003 32-bit Edition with or without Service Pack 1 or 2

• Microsoft Windows Server 2003 64-bit Edition with or without Service Pack 1 or 2

• Microsoft Windows Server 2003 R2 32-bit Edition with or without Service Pack 1 or 2

• Microsoft Windows Server 2003 R2 64-bit Edition with or without Service Pack 1 or 2

• Microsoft Windows Storage Server 2003 32-bit Edition• Microsoft Windows Storage Server 2003 64-bit Edition• Microsoft Cluster Server 2000• Microsoft Cluster Server 2003

Hardware • 800MHz Intel™ Pentium™ processor or equivalent• 512MB of RAM• 1GB of disk space• Network Interface Card (NIC)• Monitor that supports 800 x 600 resolution at 256 colors

or higher

Web server • Microsoft Internet Information Server (IIS)• on Windows 2000: version 5.0 (Service Pack 3 or 4)• on Windows Server 2003: version 6.0

• Apache™ Web server 2.0 or later (for Windows 2000/Server 2003 only)

Others • Administrator or Domain Administrator access on the server computer

• File and printer sharing for Microsoft Networks installed on the server computer

A-2

OfficeScan System Requirements

When opening the Web console on any computer, the computer must have the following:

• 300MHz Intel Pentium processor or equivalent• 128MB of RAM• 30MB of available disk space• Monitor that supports 800 x 600 resolution at 256 colors or higher• Windows™ Internet Explorer™ 5.5 SP1 or later

OfficeScan 8.0 SP1 Update AgentTo assign an OfficeScan 8.0 SP1 client as Update Agent, the client computer must have the following resources:

TABLE A-2. OfficeScan 8.0 SP1 Update Agent requirements

RESOURCE REQUIREMENT

Operating system Windows 2000, XP, Server 2003, Vista

Hardware Processor: 800MHz Intel Pentium or equivalentRAM:• 512MB (Windows 2000, XP, Server 2003)

• 1GB (Windows Vista)

Available disk space: 700MB

Others: Monitor that supports 800 x 600 resolution at 256 colors or higher

Update request capacity

Dependent on the computer's hardware specifications

A-3


OfficeScan 5.58 serverOfficeScan 5.58 servers currently running the following operating systems can be upgraded to 8.0 SP1:

• Windows 2000 Server• Windows 2000 Advanced Server

Before upgrading, apply Service Pack 3 or 4 and ensure the server satisfies the following requirements:

Unsupported operating systemAn OfficeScan 5.58 server that runs Windows NT 4.0 Server cannot be upgraded because OfficeScan 8.0 SP1 no longer supports this operating system. If your server runs this operating system, the Trend Micro recommended upgrade method may be the best upgrade option for you (see Recommended Method: Prepare New Server and Move Clients on page 1-2 for details).

TABLE A-3. Comparison of OfficeScan 8.0 SP1 and 5.58 requirements

RESOURCEUPGRADE REQUIREMENT

(OFFICESCAN 8.0 SP1)CURRENT REQUIREMENT

(OFFICESCAN 5.58)

CPU 800MHz Intel Pentium proces-sor or equivalent

233MHz Intel Pentium II pro-cessor or equivalent

RAM 512MB 64MB

Disk space 1GB 300MB

Web server Microsoft IIS 5.0 with Service Pack 3 or 4Note: Apache Web server 2.0 or later can be used as Web server in this version

Microsoft IIS 4.0 or later

Browser (for Web console and Web Install page)

Windows Internet Explorer 5.5 SP1 or later

Windows Internet Explorer 4.0 or later

A-4


OfficeScan 5.58 clientOfficeScan 5.58 clients currently running the following operating systems can be upgraded to 8.0 SP1:

Tip: You can check the operating systems of your clients on the OfficeScan 5.58 server Web console by clicking Client Administration and going to the Platform column.

• Windows 2000 ProfessionalBefore upgrading, apply Service Pack 3 or 4 and ensure the computer has the following resources:

• Windows XP Professional and Windows XP Home EditionBefore upgrading Windows XP Professional, apply Service Pack 1 or later. For Windows XP Home Edition, apply Service Pack 3.




(OFFICESCAN 5.58)

CPU 300MHz Intel Pentium processor or equivalent

150MHz Intel Pentium processor or equivalent

RAM 256MB minimum, 512MB recom-mended

20MB

Disk space 350MB 80MB

A-5


Ensure clients satisfy the OfficeScan 8.0 SP1 requirements.

Unsupported operating systemsOfficeScan 5.58 clients that run the following operating systems cannot be upgraded because OfficeScan 8.0 SP1 no longer supports them:

• Windows 95• Windows 95 OSR2• Windows 98• Windows 98 SE• Windows Me• Windows NT 4.0 Workstation

If you have clients running these operating systems and you wish to continue managing them, you need to keep your OfficeScan 5.58 server and set up an OfficeScan 8.0 SP1 server to manage upgraded clients.

TABLE 1-1. Comparison of OfficeScan 8.0 SP1 and 5.58 requirements


(OFFICESCAN 8.0 SP1)

CURRENT REQUIREMENT

(OFFICESCAN 5.58)




20MB


A-6


OfficeScan 6.5 serverOfficeScan 6.5 servers currently running the following operating systems can be upgraded to 8.0 SP1:

• Windows 2000 Server• Windows 2000 Advanced Server• Windows Server 2003

Before upgrading, apply Service Pack 3 or 4 for Windows 2000 Server and Windows 2000 Advanced Server. For Windows Server 2003, Trend Micro recommends applying Service Pack 1 or 2.

Ensure the server satisfies the following requirements:




(OFFICESCAN 6.5)

CPU 800MHz Intel Pentium II pro-cessor or equivalent


RAM 512MB 128MB

Disk space 1GB 300MB

Web server Windows 2000:Microsoft IIS 5.0 (with Service Pack 3 or 4) or laterApache Web server 2.0 or laterWindows Server 2003: Microsoft IIS 6.0Apache Web server 2.0 or later

Windows 2000: Microsoft IIS 5.0 or laterApache Web server 2.0 or laterWindows Server 2003: Microsoft IIS 6.0Apache Web server 2.0 or later



Windows Internet Explorer 5.5 or later

A-7


Unsupported operating systemsAn OfficeScan 6.5 server that runs Windows NT series and Windows XP Professional cannot be upgraded because OfficeScan 8.0 SP1 no longer supports these operating systems.

If your server runs any of the unsupported operating systems, the Trend Micro recommended upgrade method may be the best upgrade option for you (see Recommended Method: Prepare New Server and Move Clients on page 2-2 for details).

OfficeScan 6.5 clientOfficeScan 6.5 clients currently running the following operating systems can be upgraded to OfficeScan 8.0 SP1:

Tip: You can check the operating systems of your clients on the OfficeScan 6.5 server Web console by clicking Clients and going to the Platform column.

• Windows 2000 Professional, Windows 2000 Server, Windows 2000 Advanced ServerBefore upgrading, apply Service Pack 3 or 4 and ensure clients satisfy the following requirements:

• Windows XP Professional, Windows XP Home, Windows Server 2003Before upgrading Windows XP Professional, apply Service Pack 1 or later. For Windows XP Home Edition, apply Service Pack 3. For Windows Server 2003, Trend Micro recommends applying Service Pack 1 or 2.




(OFFICESCAN 6.5)




64MB


A-8


Ensure clients satisfy the following requirements:

Unsupported operating systemsOfficeScan 6.5 clients that run the following operating systems cannot be upgraded because OfficeScan 8.0 SP1 no longer supports them:

• Windows 95• Windows 95 OSR2• Windows 98• Windows 98 SE• Windows Me• Windows NT 4.0 Workstation/Server

If you have clients running these operating systems and you wish to continue managing them, you need to keep your OfficeScan 6.5 server and set up an OfficeScan 8.0 SP1 server to manage upgraded clients.

TABLE 1-2. Comparison of OfficeScan 8.0 SP1 and 6.5 requirements



CURRENT REQUIREMENT

(OFFICESCAN 6.5)




128MB


A-9


OfficeScan 7.x serverOfficeScan 7.x (7.0 or 7.3) servers currently running the following operating systems can be upgraded to 8.0 SP1:

• Windows 2000 series (Service Pack 2 or above)• Windows Server 2003

Before upgrading, apply Service Pack 3 or 4 for Windows 2000 series. For Windows Server 2003, Trend Micro recommends applying Service Pack 1 or 2.

Ensure the server satisfies the following requirements:

TABLE A-1. Comparison of OfficeScan 8.0 SP1 and 7.x requirements



(OFFICESCAN 7.X)

CPU 800MHz Intel Pentium II pro-cessor or equivalent


RAM 512MB 128MB

Disk space 1GB 600MB (OfficeScan 7.3)300MB (OfficeScan 7.0)

Web server Windows 2000:Microsoft IIS 5.0 (with Service Pack 3 or 4) or laterApache Web server 2.0 or laterWindows Server 2003: Microsoft IIS 6.0Apache Web server 2.0 or later

Windows 2000Microsoft IIS 5.0 or laterApache Web server 2.0 or laterWindows Server 2003: Microsoft IIS 6.0Apache Web server 2.0 or later




A-10


Unsupported operating systemsAn OfficeScan 7.x server that runs Windows NT series and Windows XP Professional cannot be upgraded because OfficeScan 8.0 SP1 no longer supports these operating systems.

If your server runs any of the unsupported operating systems, the Trend Micro recommended upgrade method may be the best upgrade option for you (see Recommended Method: Prepare New Server and Move Clients on page 3-2 for details).

OfficeScan 7.x clientOfficeScan 7.x clients currently running the following operating systems can be upgraded to OfficeScan 8.0 SP1:

Tip: You can check the operating systems of your clients on the OfficeScan 7.x server Web console by clicking Clients and going to the Platform column.

• Windows 2000Before upgrading, apply Service Pack 3 or 4 and ensure clients satisfy the following requirements:

TABLE A-2. Comparison of OfficeScan 8.0 SP1 and 7.x requirements



(OFFICESCAN 7.X)




64MB

Disk space 350MB 160MB (OfficeScan 7.3)80MB (OfficeScan 7.0)

A-11


• Windows XP Professional, Windows XP Home, Windows Server 2003Before upgrading Windows XP Professional, apply Service Pack 1 or later. For Windows XP Home Edition, apply Service Pack 3. For Windows Server 2003, Trend Micro recommends applying Service Pack 1 or 2.

Ensure clients satisfy the following requirements:

Unsupported operating systemsOfficeScan 7.x clients that run the following operating systems cannot be upgraded because OfficeScan 8.0 SP1 no longer supports them:

• Windows 95• Windows 95 OSR2• Windows 98• Windows 98 SE• Windows Me• Windows NT 4.0• Intel Itanium™ Architecture (IA64) architecture operating systems

TABLE 1-3. Comparison of OfficeScan 8.0 SP1 and 7.x requirements



CURRENT REQUIREMENT

(OFFICESCAN 7.X)

CPU 300MHz Intel Pentium processor or equivalentAMD™ x64Intel Extended Memory 64 Tech-nology (EM64T)

300MHz Intel Pentium processor or equivalentAMD x64Intel Extended Memory 64 Technology (EM64T)


128MB

Disk space 350MB 160MB (OfficeScan 7.3)80MB (OfficeScan 7.0)

A-12


If you have clients running these operating systems and you wish to continue managing them, you need to keep your OfficeScan 7.x server and set up an OfficeScan 8.0 SP1 server to manage upgraded clients.

A-13


A-14

Appendix B

Using Client Mover for Legacy Platforms

The OfficeScan client no longer supports Windows 95, 98, Me, NT and IA64 architecture. If OfficeScan clients (version 5.58, 6.5, 7.0, or 7.3) run any of these platforms and you upgraded the server that manages them to version 8.0 SP1:

• The OfficeScan clients will not be upgraded.• The OfficeScan 8.0 SP1 server stops managing the clients. The clients' status becomes

"Disconnected".• The OfficeScan 8.0 SP1 server saves the clients’ information to a file named

unsupCln.txt. You will use this file to "move" clients to a server with the same version. Move means designating a new server to manage the clients.

• On the OfficeScan 8.0 SP1 server computer, you need to run a tool called Client Mover for Legacy Platforms. This tool notifies clients that they will be managed by a new server and verifies if client movement succeeds. When clients receive the notification, they register to their new parent server.

B-1


To move clients:

1. Prepare a new parent server. This server’s version should be the same as the version of the clients to be moved.

2. Take note of the server’s computer name/IP address and server listening port. You will need these details when you move the clients.

You can obtain the server listening port from the server’s Web console.

• For OfficeScan 5.58, go to Server Administration > Web Server .• For OfficeScan 6.5, 7.0, or 7.3, go to Administration > Web Server.

3. On the OfficeScan 8.0 SP1 server computer, navigate to \PCCSRV\Admin\Utility\ClientMover and run clientmover.exe.

Note: \PCCSRV is under the OfficeScan installation folder, typically, C:\Program Files\Trend Micro\OfficeScan.

4. In the command window, type the following command:ClientMover /P:{"ExportDataPath"} /S:{ServerIP:port} /N

Where:

• ExportDataPath: The path and file name of the file (unsupCln.txt) containing client information.

• ServerIP:port: The IP address and server listening port number of the new parent server.

• /N: A command that notifies and then moves the clients to the new parent server. This command is used in conjunction with the /V command.

For example:

ClientMover /P:"C:\Program Files\TrendMicro\OfficeScan\PCCSRV\Private\unsupcln.txt" /S:123.12.12.123:23456 /N

B-2

Using Client Mover for Legacy Platforms

5. Use the /V command to verify if the tool successfully moved the clients. This command compares the IP addresses of the OfficeScan 8.0 SP1 server and the new parent server. If the IP addresses are the same, the tool was unable to move the clients.

For example:

ClientMover /P:"C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Private\unsupcln.txt" /S:123.12.12.123:23456 /V

6. To check the result:

a. Access the resulting log in \PCCSRV\Private\. The log’s file name is unsupcln.txt.log.{date_time}.

For example: unsupcln.txt.log.20080101_123202

b. Also in the same folder, verify if OfficeScan updated and backed up the unsupcln.txt file. The backup file’s name is unsupcln.txt.bak.

Sample entry in the updated unsupcln.txt file:

-------------------------------------------------------------------------------------------------

x12xx345-6xxx-78xx-xx91-234x567x8x91 1234567891 23456 0

-------------------------------------------------------------------------------------------------

Where:

• "x12xx345-6xxx-78xx-xx91-234x567x8x91" is the client’s GUID.• "1234567891" is the client's IP address in decimal notation.• "23456" is the client listening port.• "0" is the result and it means notification was completed.

Other possible results:

• 1 = Client notification successful• 2 = Client notification unsuccessful• 3 = Verification successful• 4 = Verification unsuccessful

B-3


Sample entry in the unsupcln.txt.log.{date_time} file:

-------------------------------------------------------------------------------------------------

x12xx345-6xxx-78xx-xx91-234x567x8x91 123.12.12.123:23456 Unable to send the notification. Please check the network or client status.

-------------------------------------------------------------------------------------------------

Where:

• "x12xx345-6xxx-78xx-xx91-234x567x8x91" is the client’s GUID.• "123.12.12.123:23456" is the client's IP address and listening port.• Result is "Unable to send the notification. Please check the network or client

status".

7. Use the /F command to force the notification or verification without checking the current client status.

B-4

Appendix C

Legacy OfficeScan Features and Tools

This appendix provides a list of features and tools available in previous OfficeScan versions that are no longer available in this version. For some of the tools, their functions have been integrated into the product in this version.

TABLE C-1. Legacy OfficeScan features

FEATURE

AVAILABILITYSTATUS IN OFFICESCAN 8.0/8.0 SERVICE PACK 1

5.58 6.5 7.X

Trend Micro OfficeScan for Wire-less

Yes Yes Yes Replaced by Trend Micro Mobile Security, which is available as a plug-in program

Wireless Protection Manager

Yes Yes Yes Replaced by Trend Micro Mobile Security, which is available as a plug-in program

POP3 Mail Scan Yes Yes Yes Not available in version 8.0 but avail-able in version 8.0 SP1

DCS scan (client-initiated)

No Yes Yes Function now performed automati-cally during scanning

C-1


DCS Cleanup Now (server-initiated)

No Yes Yes No longer available for configuration, function automatically performed dur-ing scanning

Scheduled clean (a global client setting)

No Yes Yes No longer available for configuration, function automatically performed dur-ing scanning

Virus Outbreak Mon-itor

No Yes Yes Now configured under Notifications > Administrator Notifications > Outbreak Notifications > Shared Folder Session.

Firewall Outbreak Monitor

No Yes Yes Now configured under Notifications > Administrator Notifications > Outbreak Notifications > Firewall Violations.

TABLE C-2. Legacy OfficeScan tools

TOOL


5.58 6.5 7.X

Auto Updater (AutoUpd.exe)

Yes No No Function handled by AutoPcc.exe

CGI_NTFS (CGI_NTFS.exe)

Yes No No No longer available

TABLE C-1. Legacy OfficeScan features

FEATURE


5.58 6.5 7.X

C-2


Client Mover II (IpXferEx.exe)

Yes No No Function integrated into the productSettings related to this function can now be configured on the Web con-sole (Networked Computers > Cli-ent Management > Manage Client Tree > Move Client).

Client Real-time Scan Scheduler (ClnSchRT.exe)

Yes No No Real-time Scan always runs in the background when the computer starts.

Database Backup (DBBackup.exe)

Yes No No Function integrated into the productSettings related to this function can now be configured on the Web con-sole (Administration > Database Backup).

Database Packer (dbPack.exe)

Yes No No Function integrated into the productOfficeScan automatically com-presses and reorganizes its database to optimize performance.

Database Transfer (Dbtrans.exe)

Yes No No No longer available

GUID Changer (Chguid.exe)

Yes No No A tool called Image Setup utility can automatically create the GUIDs.

Icon Cleaner (CleanDB.exe)

Yes No No Automatic removal of client informa-tion from the server database when client is uninstalled means no more duplicate client information.


TOOL


5.58 6.5 7.X

C-3


Mobile Client Updater (ClnScUpd.exe)

Yes No No Updating roaming clients can be enabled/disabled from the Web con-sole (Updates > Networked Com-puters > Automatic Update) and an update schedule can also be speci-fied

Network Scan Switch (netscan.exe)

Yes No No Function integrated into the product Settings related to this function can now be configured on the Web con-sole (Networked Computers > Cli-ent Management > Settings > Manual Scan/Real-time Scan).

NT Client Installer (Cnic.exe)

Yes No No Function handled by Trend Micro Vul-nerability Scanner

NT Remote Install utility (NTBRinst.exe)

Yes No No Function integrated into the productSettings related to this function can now be configured on the Web con-sole (Networked Computers > Cli-ent Installation > Remote)

Register Shell (Tmdshell.dll)

Yes No No Function integrated into the product Settings related to this function can now be configured on the Web con-sole (Networked Computers > Glo-bal Client Settings > Scan Settings > Add Manual Scan to the Windows shortcut menu on client comput-ers).

Remote Agent Packager (RAPacker.exe)

Yes No No Function handled by Update Agents


TOOL


5.58 6.5 7.X

C-4


Server Update Scheduler (SUpdate.exe)

Yes No No Function integrated into the product Settings related to this function can now be configured on the Web con-sole (Updates > Server > Sched-uled Update)


TOOL


5.58 6.5 7.X

C-5


C-6

Documents

OfficeScan 8.0 Service Pack 1 Upgrade Guide - Online Help Home