55
Office of the Under Secretary of Defense - Comptroller’s Managers’ Internal Control Program American Society of Military Comptrollers Professional Development Institute 2016 Workshop #76 3 June 2016 Building a Culture Focused on Accountability Through Continuous Business Process Improvement” - Unclassified - OSD MICP POC: (Robert) Steve Silverstein OUSD-Comptroller Financial Improvement and Audit Readiness Directorate Email Addresses: [email protected] Phone: 571-256-2207 (DSN:314-260-2207) MICP Mail Box: [email protected] MICP Web Site: http:// comptroller.defense.gov/fiar/micp.aspx

Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

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Page 1: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Office of the Under Secretary

of Defense - Comptrollerrsquos

Managersrsquo Internal Control Program

American Society of Military Comptrollers

Professional Development Institute 2016

Workshop 76

3 June 2016

ldquoBuilding a Culture Focused on Accountability Through Continuous

Business Process Improvementrdquo

- Unclassified -

OSD MICP POC (Robert) Steve Silverstein

OUSD-Comptroller

Financial Improvement and Audit Readiness Directorate

Email Addresses RobertSSilversteincivmailmil

Phone 571-256-2207 (DSN314-260-2207)

MICP Mail Box osdpentagonousd-cmbxmicpmailmil

MICP Web Site httpcomptrollerdefensegovfiarmicpaspx

If you rely upon an outside auditor to advise on risk it is too late

Commanderrsquos priorities become the MICP priorities for execution assessment and sustainment

Need framework to ensure ldquocontinuous business process improvementrdquo ndash (sustainment of corrective actions)

Steps to a Value-Added ldquoCommanderDirectorrsquos Programrdquo

bull Brief Leadership on Purpose of MICP ndash Identify prioritize report and mitigate

bull Create and Issue ldquoTone-At-The-Toprdquo Memorandum

bull Initiate Review of Entity Level Controls (Assess Organizational Culture)

bull Select MICP Coordinator and DefineRedefine Their Role

bull Review Organizational Chart and Identify Key Functional and Sub Functional Areas (eg Assessable Units)

bull Select and Appoint Assessable Unit Managers

bull Conduct MICP Kick-Off Conference

bull Develop Communication Framework To Ensure Leadershiprsquos Mission Requirements Align with Assessments of Operational and

Financial Risk

bull Identify Leadershiprsquos Mission Requirements

bull Interface with Assessable Unit Managers to Identify Operational and Financial Risk

bull Communicate With Leadership Risk Priorities for Mitigation (CostBenefit)

2

GAO ndash ldquoHigh Risksrdquo

bull Business Transformation

bull Business System Modernization

bull Financial Management

bull Supply Chain Management

bull Weapon System Acquisition

If you rely upon an outside auditor to advise on risk it is too late

Commanderrsquos priorities become the MICP priorities for execution assessment and sustainment

Need framework to ensure ldquocontinuous business process improvementrdquo ndash (sustainment of corrective actions)

DoD Inspector General ndash ldquoChallengesrdquo

bull Financial Management

bull Acquisition Processes and Contract Mgt

bull Joint Warfighter and Readiness

bull Cyber Security

bull Health Care

bull Equipping and Training Afghan National Security Forces

bull The Nuclear Enterprise

Risk ndash

Embarrassment to the Command -

(Loss of Life Loss of Dollars Loss of Credibility)

Military Services

bull Sexual Harassment

bull Suicide

bull Contracting

bull Procurement

bull Negligent Discharge of Sensitive

Information

3

The Federal Managersrsquo Financial Integrity Act of 1982 (FMFIA)

Revised OMB Circular A-123

The Federal Financial Management Improvement Act of 1996OMB

Circular No A-127

Requires agencies to establish and

maintain and assert to the effectiveness of

internal controls over operations and

compliance with laws and regulations

Included Managementrsquos Responsibility of

Internal Controls over financial reporting

The Chief Financial Officers Act of 1990 (CFO Act)

Statutory Requirements

Requires agency CFOs to develop and

maintain an integrated agency accounting and

financial management system including

financial reporting and internal controls

Instructs agencies to maintain integrated

financial management systems complying

with Federal systems requirements Federal

financial accounting standards and USSGL at

the transaction level

End State is Not Auditable Financial Statements But a Culture That Supports Continuous Business Process

Improvement --- That Will Result and Sustain Accurate Timely and Complete Financial Information 4

bull Reliance upon auditors

bull Impact ndash Mitigation of risk after the mission negatively impacted

PastReview and Reporting of Risk ndash ldquoPaper Drillrdquo

bullReliance upon internal expertise

bullImpact - Identification and mitigation of inefficiencies beforeCommand negatively impacted

FutureReview and Reporting of Risk ndash Part of

Componentrsquos Culture - Value Added

So What

Limited Scope

Emphasis on

Requirement

One point in time

Coverage of all functions

Emphasis on most

efficient and effect

way to meet

requirement

Daily review

Emphasis Upon Auditable Financial Statements

How do we minimize risk to the Component ndash Risk is defined as ldquothe potential that a chosen

action or activity will lead to a lossrdquo

Loss Life funds reputation (embarrassment) timeliness accuracy security

privacy and completeness

If you rely upon an outside audit service to identify and report on control

deficiencies ndash it is to late (eg embarrassment and negative impact to mission) 5

The MICP Assessments Includes Functions

of an Organization

Appendix A

MICP Addresses

Risk For All Key

Operational and

Financial

Functions

DoDI

501040

Provides

Definitions

RDTampE

Major System Acq

Procurement

Contract Admin

Commo

Intel amp Secur

Property

Mgmt

SupplyMfg Maint amp

Repair

Force Readiness

Comptroller amp RM

Personnel amp Org

Info Tech

FMFIA Over

Financial Reporting

Support

Svcs

Security

Assist

6

7

Roles and Responsibilities

OUSD (DCFOampPSAs)bull Provides StrategyGuidance

bull Monitors progress to include

NFR tracking

bull Leads critical capabilities

(eg DoD-wide policies

UOT)

bull Provides Audit Infrastructurebull Audit liaison

bull End to end process

documentation

bull Internal control program

bull Training

Service Providers (DFAS)bull Fund balance with Treasury

Reconciliation for 4th Estate

bull Journal Voucher root cause analysis

bull Implement corrective actions for audit

findings and support 4th Estate

auditsexams

4th Estate Componentsbull Develop and implement

corrective actions

bull Establish internal policies

and procedures

bull Monitor internal control

compliance

bull Establish MOUs and

engage with the Service

Providers

bull Establish internal audit

liaison team to support

auditsexams

Critical Capability Success Requires Stable Support

DF

AS

8

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 2: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

If you rely upon an outside auditor to advise on risk it is too late

Commanderrsquos priorities become the MICP priorities for execution assessment and sustainment

Need framework to ensure ldquocontinuous business process improvementrdquo ndash (sustainment of corrective actions)

Steps to a Value-Added ldquoCommanderDirectorrsquos Programrdquo

bull Brief Leadership on Purpose of MICP ndash Identify prioritize report and mitigate

bull Create and Issue ldquoTone-At-The-Toprdquo Memorandum

bull Initiate Review of Entity Level Controls (Assess Organizational Culture)

bull Select MICP Coordinator and DefineRedefine Their Role

bull Review Organizational Chart and Identify Key Functional and Sub Functional Areas (eg Assessable Units)

bull Select and Appoint Assessable Unit Managers

bull Conduct MICP Kick-Off Conference

bull Develop Communication Framework To Ensure Leadershiprsquos Mission Requirements Align with Assessments of Operational and

Financial Risk

bull Identify Leadershiprsquos Mission Requirements

bull Interface with Assessable Unit Managers to Identify Operational and Financial Risk

bull Communicate With Leadership Risk Priorities for Mitigation (CostBenefit)

2

GAO ndash ldquoHigh Risksrdquo

bull Business Transformation

bull Business System Modernization

bull Financial Management

bull Supply Chain Management

bull Weapon System Acquisition

If you rely upon an outside auditor to advise on risk it is too late

Commanderrsquos priorities become the MICP priorities for execution assessment and sustainment

Need framework to ensure ldquocontinuous business process improvementrdquo ndash (sustainment of corrective actions)

DoD Inspector General ndash ldquoChallengesrdquo

bull Financial Management

bull Acquisition Processes and Contract Mgt

bull Joint Warfighter and Readiness

bull Cyber Security

bull Health Care

bull Equipping and Training Afghan National Security Forces

bull The Nuclear Enterprise

Risk ndash

Embarrassment to the Command -

(Loss of Life Loss of Dollars Loss of Credibility)

Military Services

bull Sexual Harassment

bull Suicide

bull Contracting

bull Procurement

bull Negligent Discharge of Sensitive

Information

3

The Federal Managersrsquo Financial Integrity Act of 1982 (FMFIA)

Revised OMB Circular A-123

The Federal Financial Management Improvement Act of 1996OMB

Circular No A-127

Requires agencies to establish and

maintain and assert to the effectiveness of

internal controls over operations and

compliance with laws and regulations

Included Managementrsquos Responsibility of

Internal Controls over financial reporting

The Chief Financial Officers Act of 1990 (CFO Act)

Statutory Requirements

Requires agency CFOs to develop and

maintain an integrated agency accounting and

financial management system including

financial reporting and internal controls

Instructs agencies to maintain integrated

financial management systems complying

with Federal systems requirements Federal

financial accounting standards and USSGL at

the transaction level

End State is Not Auditable Financial Statements But a Culture That Supports Continuous Business Process

Improvement --- That Will Result and Sustain Accurate Timely and Complete Financial Information 4

bull Reliance upon auditors

bull Impact ndash Mitigation of risk after the mission negatively impacted

PastReview and Reporting of Risk ndash ldquoPaper Drillrdquo

bullReliance upon internal expertise

bullImpact - Identification and mitigation of inefficiencies beforeCommand negatively impacted

FutureReview and Reporting of Risk ndash Part of

Componentrsquos Culture - Value Added

So What

Limited Scope

Emphasis on

Requirement

One point in time

Coverage of all functions

Emphasis on most

efficient and effect

way to meet

requirement

Daily review

Emphasis Upon Auditable Financial Statements

How do we minimize risk to the Component ndash Risk is defined as ldquothe potential that a chosen

action or activity will lead to a lossrdquo

Loss Life funds reputation (embarrassment) timeliness accuracy security

privacy and completeness

If you rely upon an outside audit service to identify and report on control

deficiencies ndash it is to late (eg embarrassment and negative impact to mission) 5

The MICP Assessments Includes Functions

of an Organization

Appendix A

MICP Addresses

Risk For All Key

Operational and

Financial

Functions

DoDI

501040

Provides

Definitions

RDTampE

Major System Acq

Procurement

Contract Admin

Commo

Intel amp Secur

Property

Mgmt

SupplyMfg Maint amp

Repair

Force Readiness

Comptroller amp RM

Personnel amp Org

Info Tech

FMFIA Over

Financial Reporting

Support

Svcs

Security

Assist

6

7

Roles and Responsibilities

OUSD (DCFOampPSAs)bull Provides StrategyGuidance

bull Monitors progress to include

NFR tracking

bull Leads critical capabilities

(eg DoD-wide policies

UOT)

bull Provides Audit Infrastructurebull Audit liaison

bull End to end process

documentation

bull Internal control program

bull Training

Service Providers (DFAS)bull Fund balance with Treasury

Reconciliation for 4th Estate

bull Journal Voucher root cause analysis

bull Implement corrective actions for audit

findings and support 4th Estate

auditsexams

4th Estate Componentsbull Develop and implement

corrective actions

bull Establish internal policies

and procedures

bull Monitor internal control

compliance

bull Establish MOUs and

engage with the Service

Providers

bull Establish internal audit

liaison team to support

auditsexams

Critical Capability Success Requires Stable Support

DF

AS

8

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 3: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

GAO ndash ldquoHigh Risksrdquo

bull Business Transformation

bull Business System Modernization

bull Financial Management

bull Supply Chain Management

bull Weapon System Acquisition

If you rely upon an outside auditor to advise on risk it is too late

Commanderrsquos priorities become the MICP priorities for execution assessment and sustainment

Need framework to ensure ldquocontinuous business process improvementrdquo ndash (sustainment of corrective actions)

DoD Inspector General ndash ldquoChallengesrdquo

bull Financial Management

bull Acquisition Processes and Contract Mgt

bull Joint Warfighter and Readiness

bull Cyber Security

bull Health Care

bull Equipping and Training Afghan National Security Forces

bull The Nuclear Enterprise

Risk ndash

Embarrassment to the Command -

(Loss of Life Loss of Dollars Loss of Credibility)

Military Services

bull Sexual Harassment

bull Suicide

bull Contracting

bull Procurement

bull Negligent Discharge of Sensitive

Information

3

The Federal Managersrsquo Financial Integrity Act of 1982 (FMFIA)

Revised OMB Circular A-123

The Federal Financial Management Improvement Act of 1996OMB

Circular No A-127

Requires agencies to establish and

maintain and assert to the effectiveness of

internal controls over operations and

compliance with laws and regulations

Included Managementrsquos Responsibility of

Internal Controls over financial reporting

The Chief Financial Officers Act of 1990 (CFO Act)

Statutory Requirements

Requires agency CFOs to develop and

maintain an integrated agency accounting and

financial management system including

financial reporting and internal controls

Instructs agencies to maintain integrated

financial management systems complying

with Federal systems requirements Federal

financial accounting standards and USSGL at

the transaction level

End State is Not Auditable Financial Statements But a Culture That Supports Continuous Business Process

Improvement --- That Will Result and Sustain Accurate Timely and Complete Financial Information 4

bull Reliance upon auditors

bull Impact ndash Mitigation of risk after the mission negatively impacted

PastReview and Reporting of Risk ndash ldquoPaper Drillrdquo

bullReliance upon internal expertise

bullImpact - Identification and mitigation of inefficiencies beforeCommand negatively impacted

FutureReview and Reporting of Risk ndash Part of

Componentrsquos Culture - Value Added

So What

Limited Scope

Emphasis on

Requirement

One point in time

Coverage of all functions

Emphasis on most

efficient and effect

way to meet

requirement

Daily review

Emphasis Upon Auditable Financial Statements

How do we minimize risk to the Component ndash Risk is defined as ldquothe potential that a chosen

action or activity will lead to a lossrdquo

Loss Life funds reputation (embarrassment) timeliness accuracy security

privacy and completeness

If you rely upon an outside audit service to identify and report on control

deficiencies ndash it is to late (eg embarrassment and negative impact to mission) 5

The MICP Assessments Includes Functions

of an Organization

Appendix A

MICP Addresses

Risk For All Key

Operational and

Financial

Functions

DoDI

501040

Provides

Definitions

RDTampE

Major System Acq

Procurement

Contract Admin

Commo

Intel amp Secur

Property

Mgmt

SupplyMfg Maint amp

Repair

Force Readiness

Comptroller amp RM

Personnel amp Org

Info Tech

FMFIA Over

Financial Reporting

Support

Svcs

Security

Assist

6

7

Roles and Responsibilities

OUSD (DCFOampPSAs)bull Provides StrategyGuidance

bull Monitors progress to include

NFR tracking

bull Leads critical capabilities

(eg DoD-wide policies

UOT)

bull Provides Audit Infrastructurebull Audit liaison

bull End to end process

documentation

bull Internal control program

bull Training

Service Providers (DFAS)bull Fund balance with Treasury

Reconciliation for 4th Estate

bull Journal Voucher root cause analysis

bull Implement corrective actions for audit

findings and support 4th Estate

auditsexams

4th Estate Componentsbull Develop and implement

corrective actions

bull Establish internal policies

and procedures

bull Monitor internal control

compliance

bull Establish MOUs and

engage with the Service

Providers

bull Establish internal audit

liaison team to support

auditsexams

Critical Capability Success Requires Stable Support

DF

AS

8

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 4: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

The Federal Managersrsquo Financial Integrity Act of 1982 (FMFIA)

Revised OMB Circular A-123

The Federal Financial Management Improvement Act of 1996OMB

Circular No A-127

Requires agencies to establish and

maintain and assert to the effectiveness of

internal controls over operations and

compliance with laws and regulations

Included Managementrsquos Responsibility of

Internal Controls over financial reporting

The Chief Financial Officers Act of 1990 (CFO Act)

Statutory Requirements

Requires agency CFOs to develop and

maintain an integrated agency accounting and

financial management system including

financial reporting and internal controls

Instructs agencies to maintain integrated

financial management systems complying

with Federal systems requirements Federal

financial accounting standards and USSGL at

the transaction level

End State is Not Auditable Financial Statements But a Culture That Supports Continuous Business Process

Improvement --- That Will Result and Sustain Accurate Timely and Complete Financial Information 4

bull Reliance upon auditors

bull Impact ndash Mitigation of risk after the mission negatively impacted

PastReview and Reporting of Risk ndash ldquoPaper Drillrdquo

bullReliance upon internal expertise

bullImpact - Identification and mitigation of inefficiencies beforeCommand negatively impacted

FutureReview and Reporting of Risk ndash Part of

Componentrsquos Culture - Value Added

So What

Limited Scope

Emphasis on

Requirement

One point in time

Coverage of all functions

Emphasis on most

efficient and effect

way to meet

requirement

Daily review

Emphasis Upon Auditable Financial Statements

How do we minimize risk to the Component ndash Risk is defined as ldquothe potential that a chosen

action or activity will lead to a lossrdquo

Loss Life funds reputation (embarrassment) timeliness accuracy security

privacy and completeness

If you rely upon an outside audit service to identify and report on control

deficiencies ndash it is to late (eg embarrassment and negative impact to mission) 5

The MICP Assessments Includes Functions

of an Organization

Appendix A

MICP Addresses

Risk For All Key

Operational and

Financial

Functions

DoDI

501040

Provides

Definitions

RDTampE

Major System Acq

Procurement

Contract Admin

Commo

Intel amp Secur

Property

Mgmt

SupplyMfg Maint amp

Repair

Force Readiness

Comptroller amp RM

Personnel amp Org

Info Tech

FMFIA Over

Financial Reporting

Support

Svcs

Security

Assist

6

7

Roles and Responsibilities

OUSD (DCFOampPSAs)bull Provides StrategyGuidance

bull Monitors progress to include

NFR tracking

bull Leads critical capabilities

(eg DoD-wide policies

UOT)

bull Provides Audit Infrastructurebull Audit liaison

bull End to end process

documentation

bull Internal control program

bull Training

Service Providers (DFAS)bull Fund balance with Treasury

Reconciliation for 4th Estate

bull Journal Voucher root cause analysis

bull Implement corrective actions for audit

findings and support 4th Estate

auditsexams

4th Estate Componentsbull Develop and implement

corrective actions

bull Establish internal policies

and procedures

bull Monitor internal control

compliance

bull Establish MOUs and

engage with the Service

Providers

bull Establish internal audit

liaison team to support

auditsexams

Critical Capability Success Requires Stable Support

DF

AS

8

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 5: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

bull Reliance upon auditors

bull Impact ndash Mitigation of risk after the mission negatively impacted

PastReview and Reporting of Risk ndash ldquoPaper Drillrdquo

bullReliance upon internal expertise

bullImpact - Identification and mitigation of inefficiencies beforeCommand negatively impacted

FutureReview and Reporting of Risk ndash Part of

Componentrsquos Culture - Value Added

So What

Limited Scope

Emphasis on

Requirement

One point in time

Coverage of all functions

Emphasis on most

efficient and effect

way to meet

requirement

Daily review

Emphasis Upon Auditable Financial Statements

How do we minimize risk to the Component ndash Risk is defined as ldquothe potential that a chosen

action or activity will lead to a lossrdquo

Loss Life funds reputation (embarrassment) timeliness accuracy security

privacy and completeness

If you rely upon an outside audit service to identify and report on control

deficiencies ndash it is to late (eg embarrassment and negative impact to mission) 5

The MICP Assessments Includes Functions

of an Organization

Appendix A

MICP Addresses

Risk For All Key

Operational and

Financial

Functions

DoDI

501040

Provides

Definitions

RDTampE

Major System Acq

Procurement

Contract Admin

Commo

Intel amp Secur

Property

Mgmt

SupplyMfg Maint amp

Repair

Force Readiness

Comptroller amp RM

Personnel amp Org

Info Tech

FMFIA Over

Financial Reporting

Support

Svcs

Security

Assist

6

7

Roles and Responsibilities

OUSD (DCFOampPSAs)bull Provides StrategyGuidance

bull Monitors progress to include

NFR tracking

bull Leads critical capabilities

(eg DoD-wide policies

UOT)

bull Provides Audit Infrastructurebull Audit liaison

bull End to end process

documentation

bull Internal control program

bull Training

Service Providers (DFAS)bull Fund balance with Treasury

Reconciliation for 4th Estate

bull Journal Voucher root cause analysis

bull Implement corrective actions for audit

findings and support 4th Estate

auditsexams

4th Estate Componentsbull Develop and implement

corrective actions

bull Establish internal policies

and procedures

bull Monitor internal control

compliance

bull Establish MOUs and

engage with the Service

Providers

bull Establish internal audit

liaison team to support

auditsexams

Critical Capability Success Requires Stable Support

DF

AS

8

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 6: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

The MICP Assessments Includes Functions

of an Organization

Appendix A

MICP Addresses

Risk For All Key

Operational and

Financial

Functions

DoDI

501040

Provides

Definitions

RDTampE

Major System Acq

Procurement

Contract Admin

Commo

Intel amp Secur

Property

Mgmt

SupplyMfg Maint amp

Repair

Force Readiness

Comptroller amp RM

Personnel amp Org

Info Tech

FMFIA Over

Financial Reporting

Support

Svcs

Security

Assist

6

7

Roles and Responsibilities

OUSD (DCFOampPSAs)bull Provides StrategyGuidance

bull Monitors progress to include

NFR tracking

bull Leads critical capabilities

(eg DoD-wide policies

UOT)

bull Provides Audit Infrastructurebull Audit liaison

bull End to end process

documentation

bull Internal control program

bull Training

Service Providers (DFAS)bull Fund balance with Treasury

Reconciliation for 4th Estate

bull Journal Voucher root cause analysis

bull Implement corrective actions for audit

findings and support 4th Estate

auditsexams

4th Estate Componentsbull Develop and implement

corrective actions

bull Establish internal policies

and procedures

bull Monitor internal control

compliance

bull Establish MOUs and

engage with the Service

Providers

bull Establish internal audit

liaison team to support

auditsexams

Critical Capability Success Requires Stable Support

DF

AS

8

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 7: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

7

Roles and Responsibilities

OUSD (DCFOampPSAs)bull Provides StrategyGuidance

bull Monitors progress to include

NFR tracking

bull Leads critical capabilities

(eg DoD-wide policies

UOT)

bull Provides Audit Infrastructurebull Audit liaison

bull End to end process

documentation

bull Internal control program

bull Training

Service Providers (DFAS)bull Fund balance with Treasury

Reconciliation for 4th Estate

bull Journal Voucher root cause analysis

bull Implement corrective actions for audit

findings and support 4th Estate

auditsexams

4th Estate Componentsbull Develop and implement

corrective actions

bull Establish internal policies

and procedures

bull Monitor internal control

compliance

bull Establish MOUs and

engage with the Service

Providers

bull Establish internal audit

liaison team to support

auditsexams

Critical Capability Success Requires Stable Support

DF

AS

8

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 8: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Roles and Responsibilities

OUSD (DCFOampPSAs)bull Provides StrategyGuidance

bull Monitors progress to include

NFR tracking

bull Leads critical capabilities

(eg DoD-wide policies

UOT)

bull Provides Audit Infrastructurebull Audit liaison

bull End to end process

documentation

bull Internal control program

bull Training

Service Providers (DFAS)bull Fund balance with Treasury

Reconciliation for 4th Estate

bull Journal Voucher root cause analysis

bull Implement corrective actions for audit

findings and support 4th Estate

auditsexams

4th Estate Componentsbull Develop and implement

corrective actions

bull Establish internal policies

and procedures

bull Monitor internal control

compliance

bull Establish MOUs and

engage with the Service

Providers

bull Establish internal audit

liaison team to support

auditsexams

Critical Capability Success Requires Stable Support

DF

AS

8

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 9: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

DoD Consolidated Audit Strategy Overview

9

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 10: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

High Level Observations and Common Themes

10

Common Themes Challenges Questions to Consider

Documentation bull Missing documentation to support

transactions (eg bills timesheets)

bull Do I know what documents support what transactions throughout a transaction

lifecycle

bull Does the documentation contain the appropriate approvals

bull Who or what system can they be obtained from

bull Can they be retrieved timely (ie in many cases within 3 business days) for the

audit

bull Are they retained for the required amount of time

Standard

Operating

Procures End-to-

End Process

Documentation

bull Lack of understanding of the entire

process life-cycle and the beginning to end

business processes to include functions

performed by another organization on your

behalf

bull Documented business processes do not

always align to actual business processes

bull Are my policies and procedures up to date bull Do they accurately reflect what I am doing and the controlssafegaurds in place throughout

the process bull Who participates in doing my business ( eg Service Providers What do they do for me

What systems are key Have I written down their roles and responsibilities anywhere Do we have an agreement documenting the specific activities and controls they perform on my behalf and what documentation is to be provided during auditexaminations

Systems bull Inability to support that all transactions

from source systems (eg Contract Writing

System)

bull Information Technology controls (security

measures) were ineffective or not in place

such as unauthorized users having access

to system

bull Have system controls been tested using FISCAM bull Can I generate user listings bull Do the access forms match a userrsquos role

Property bull Lack of progress on counting and

recording of assets

bull Do I have a complete repositoryinventory listing of my assets types bull Does it reconcile to my accounting system bull Are the assets depreciated properly bull Are capitalization thresholds correct bull Are my asset values correct

Develop a plan to move forward that (1) identifies and addresses the root cause of the issue (2) monitors and report son progress (3) provides

evidence that the problem has been fixed and (4) will they be implemented prior to the audit

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 11: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

1111

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 12: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

bull Integration of FIAR and MICP

bull The OUSD FIAR MICP Team will collaborate with SAOrsquos Action Officers throughout the

fiscal year regarding outputs obtained from on-going audit readiness efforts and

previously reported material internal control deficiencies to

- Provide oversight for MICP operations across TI-97 Entities (Fourth Estate)

- Monitor remediation activities Corrective Action Plan (CAP) progress throughout the

fiscal year and status via the Notification of Findings and Recommendations (NFR)

Tracker Tool

- Validate test results and implementation of CAPs

- Standup status working groups eg Tiger Team to provide focused resources for

assessments and development of corrective actions and

- Engage SAOs Action Officers and Component MICP Coordinators to ensure

prioritization of remediation efforts of material weaknesses previously self reported in

the annual SOA and subsequently identified during the fiscal year by SAOs and

FIAR 12

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 13: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

14

(Defense Security Cooperation Agency (DSCA))

bull Senior Oversight amp Involvement

ndash ldquoTone-at-the-Toprdquo and regular Senior Leader involvement

ndash Frequent communication with leaders at all levels

bull Partnership with FIAR amp Audit Liaison Offices

ndash Independent MICP and FIAR offices closely collaborate

ndash Mutual validation of control testing and corrective action plans

ndash External audits inform assessments and resource prioritization

bull Focus on Sustainment

ndash Phased approach to document process risks control activities and test procedures

ndash Group and Individual training on documentation assessment and reporting

ndash Corrective Action Plans include stakeholders actions dates and target end-state

ndash Empower AUMs to assess identify improve fix and report on program health

ndash Recognize AUMs and leaders for thorough documentation and improvements

bull MICP Library

ndash SharePoint document library is accessible to AUMs leadership entire agency

ndash All documents from process to control test results easy to locate

ndash Central repository for AUM assessment reporting simplifies SOA preparation13

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 14: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

1414

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 15: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

15

The OMB has recently launched a major reassessment of the governmentrsquos

approach ndash encouraging the use of Enterprise Risk Management (ERM) +

Strengthen Decision Making

Improvement Information Flow

Why How

Sustainment of Support From the Top

Addressing Power Concentrated in Silos

Overcoming Culture of Caution

Integration of Risk Management into Organizational Decision

Processes

1 Creates and protects value

2 Integral part of all organizational processes

3 Part of decision making

4 Addresses uncertainty

5 Systemic structured and timely

6 Based on best information available

7 Tailored and responsive to evolving risk profile of agency

8 Takes human and cultural factors into account

9 Transparent and inclusive

10 Dynamic iterative and responsive to change

11 Facilitates continual improvement

Benefits

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 16: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

16

Risk Profiles Should Include

Seven Components

Purpose of a Risk Profile is to provide an analysis of the risks

when developing strategic objectives related to activities and

operations - Prioritization of the most significant risks

1 Identification of Objectives

2 Identification of Risk

3 Inherent Risk Assessment

4 Risk Response

5 Residual Risk Assessment

6 Proposed Action

7 Proposed Action Category

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 17: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

17

A-123 defines managementrsquos responsibilities for Enterprise Risk Management and includes

requirements for identifying and managing risks related to mission-support and other

operations as determined by management

bull Agencies are required to develop Risk Profiles which identify risks arising from

mission-support and other operations

bull Management of risk at strategic program and operational levels needs to be integrated so

that levels of activity support each other as depicted below

The Federal Enterprise Risk Management Framework

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 18: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

18

bull Risk Profile is the documented and prioritized overall assessment of the range of specific risks faced by an Agency

bull Inherent Risk is the risk that an activity would pose if no controls or other mitigating factors were in place

(the gross risk or risk before controls)

bull Residual Risk is the risk that remains after controls are taken into account (the net risk or risk after controls)

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 19: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

19

While a major portion of the revised A-123 requirements still require agencies to evaluate and

report on the effectiveness of internal controls over operations and financial reporting the

revised circular now requires agencies to

bull Provide documented evidence to substantiate compliance with the GAO Green Book ndash ie prove that the

agency has met the 17 internal control principles

bull Document the effectiveness of the agencyrsquos system of internal control as defined by the GAO Green Book

bull Adopt an Enterprise Risk Management framework to manage risks across the agency

⁻ In FY 2016 develop and document an annual documented risk profilerisk inventory

⁻ In FY 2017 build on this risk profile and create a methodology to continually build capabilities around identifying new or emerging risks while also monitoring changes to existing risks

bull Leverage current Senior Management Council (SMC) or create a SMC to provide governance in

establishing risk profiles and overseeing operation of an effective system of internal control Specifically to

more holistically manage agency risk OMB recommends

- Agencies include the Senior Accountable Officials (as members of the SMC) for mission-support

functions including but not limited to the Chief Financial Officer Chief Information Officer Chief

Information Security Officer Chief Acquisitions Officer the Agency Official for Privacy and the

Performance Improvement Officer

bull Statements of Assurance should now include a summary of the agencyrsquos risk profile

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 20: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

bull The DoD has a mission and objectives and formulates strategic plans to achieve those

objectives

bull Internal control is a process executed by DoD management that provides reasonable

assurance that the agencyrsquos mission and objectives (operations reporting compliance)

will be achieved

bull Entity Level Controls

- Have a pervasive effect on the DoDrsquos internal control system

- Include oversight bodies risk assessments communication identifying problems

and solutions and monitoring results

bull The Entity Level Controls of the Department of Defense must be documented

bull OUSD(C) DCFO developed a template (attached separately) to document entity-level

controls that exist

bull Requirement Identify action officer populate the template and fill any gaps that exist20

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 21: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

bull Requires entities to demonstrate and assess whether 17 principles are present and functioning in determining if their systems are present and working as intended

bull Provides baseline for Inspector General independent auditors and other related oversight groups in their evaluation of an agencyrsquos entire system of internal control and not just specific activities or transactions (which typically occurred in the past)

bull Requires CFOs to place more scrutiny over their entity level controls

bull Greater emphasis on the risk assessment process for financial and operational

bull Provides responsibilities for shared service providerrsquos internal controls and impact on entityrsquos system of internal controls (ie service provider and the complementary user entity controls)

bull Sets minimum documentation requirements to substantiate the effective design implementation and operating effectiveness of an agencyrsquos system of internal controls

Bottom Line Up

Front

GAOrsquos Green Book

21

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 22: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

22

bull Section 3512 (c) and (d) of the

United States Code

bull Requires that Federal agency

executives periodically review and

annually report on the agencyrsquos

internal controls

bull FMFIA requires the Comptroller

General to prescribe internal control

standards

GAOrsquos ldquoGreen BookrdquoFederal Managersrsquo

Financial Integrity Act (FMFIA)

bull Provides the internal control standards for

federal agencies for both program and financial

management

bull The standards provide management criteria for

designing implementing and operating an

internal control system

bull The standards retain the five components of

internal control but introduce 17 principles

bull These principles were adopted from the

Committee of Sponsoring Operations of the

Treadway Commission (COSO)1

1 Committee of Sponsoring Operations of the Treadway Commission (COSO) - On May 14 2013 the Committee of

Sponsoring Organizations of the Treadway Commission (COSO) released its revisions and updates to the 1992 document

Internal Control - Integrated Framework COSOrsquos goal in updating the framework was to increase its relevance in the

increasingly complex and global business environment so that organizations worldwide can better design implement and

assess internal control COSO is a joint initiative of five private sector organizations and is dedicated to providing thought

leadership through the development of frameworks and guidance on enterprise risk management internal control and fraud

deterrence The AICPA is a member of COSO 22

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 23: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

1 Demonstrates commitment to integrity and ethical values

2 Exercises oversight responsibilities

3 Establishes structure authority and responsibility

4 Demonstrates commitment to competence

5 Enforces accountability

Control Environment

6 Defines objectives and risk tolerances

7 Identifies analyzes and responds to risk

8 Assesses fraud risk

9 Identifies analyzes and responds to change

Risk Assessment

23

Control Activities

10Designs control activities

11Selects and develops general controls for the information system

12Deploys and implements control activities

Information and Communication

13Uses relevant quality information

14Communicates internally

15Communicates externally

Monitoring Activities

16Performs ongoing monitoring activities

17Evaluates issues and remediates deficiencies

Provides Criteria for Designing Implementing and Operating an Effective Internal

Control System

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 24: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

24

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 25: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

2525

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 26: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

What is the ldquoTone at the Toprdquo

ldquoTone at the Toprdquo is a term that is used to define managementrsquos leadership and commitment towards

openness honesty integrity and ethical behavior It is the most important component of the control

environment The tone at the top is set by all levels of management and has a trickle-down effect on all

employees

For a Managersrsquo Internal Control Program to be effective

Need Senior Managementrsquos Support Thru

bull Communication - Management must clearly communicate its ethics and values throughout the

area they manage These values could be communicated formally through written codes of conduct

and policies staff meetings memos etc or informally during day to day operations

bull Active Participation - Kick-Off and Quarter Meetings ndash Discussions relevant to internal controls

and associated risks

bull Reporting - Create and promote path for employees to self-report and feel safe from retaliation

bull Reward Active Participation - Creation of Commanderrsquos Award ndash Recognition of Successful Internal

Control Activity

26

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 27: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

USFOR-ACDR

February 2013

MEMORANDUM FOR SEE DISTRIBUTION

SUBJECT FY 2013 Managers Internal Control Program (MICP)

1 References

a Memorandum for Distribution titled FY 2013 Managers Internal Control Program 18 October 2012

b Army Regulation 11-2) Managers Internal Control Program 26 March 2012 c Department of Defense

Instruction 50104029 July 2010

2 Warfighting is our business and we must accomplish our mission in an environment where there is ever increasing pressure to effectively manage our

resources It is important that you understand my intent towards reliance upon the identification and implementation of fiscal and operational efficiencies

during this critical stage in our long-term commitment to Afghanistan and the region As Gen Allen communicated in his 18 October 2012 Memorandum

titled) FY 2013 Managers Internal Control Program (MICP) it is no longer business as usual in terms of allocation and spending for non-mission essential

resources We need to leverage the USFOR-A MICP to ensure our command maximizes each dollar spent) to execute its plans set priorities strengthen

management responsibilities gauge progress against goals and make adjustments as needed This is a time for continuity not change and I intend to

proceed on this same azimuth with even greater focus and attention

3 The DoD MICP has recently undergone a paradigm shift in focus This new direction takes a risk-based results-oriented approach It requires DoD

Components ensure all levels within their respective organizations are actively engaged in enhancing operational financial program and administrative

internal controls and in the mitigation of potential risk before it occurs instead of after the mission has been negatively impacted and reported by outside

audit agencies Our commitment and support aligns with our efforts to apply constant and vigorous effort in validating critical requirements We will apply

the paradigm shift in our spending behavior to include limitation on new construction projects drawdown of USFOR-A accompanied by a proportionate

reduction of supply requests limits in the number of civilian and contractor hires to only mission critical requirements identification and reduction of excess

property) supplies) and ammunition and the proper disposition of excess to include retrograde

HEADQUARTERS

UNITED STATES FORCES-AFGHANISTAN

KABUL AFGHANISTAN

APO AE 09356

27

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 28: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

USFOR-A CDRSUBJECT FY 2013 Managers Internal Control Program

4 Through our commitment to doing the right thing and being proactive in our identification of remediation of operational program administrative and financial inefficiencies we will activel y support USFOR-As efforts towards an-expeditionary posture as effectively and efficiently as possible By being proper stewards of the valuable taxpayers resources that we have been entrusted with to execute our mission it is imperative that we use candor in our communications We need to ensure that the execution of management decisions is based upon information our senior leadership need to hear versus information that is perceived to be desirable to hear

5 The USFOR-A Deputy Command i ng General -Support will continue to meet with the USFOR-A MJCP Coordinator each month to ensure the commands mission priorities are aligned with our internal MICP assessments of risk I will be kept abreast of the progress withthis very important requirement Your proactive participation with these assessments is essential as we identify potential efficiencies commensurate with the planned drawdown of personnel and other resources

6 The point of contact for this request is Mr R Steven Silverstein DoD Civilian GS-15 DSN 318-449-4027 or via e-mail RobertSSilversteinafghanswaarmymil

General US Marine CorpsCommanderInternational Security Assistance Force United States Forces ndash Afghanistan

DISTRIBUTIONDeputy Commander Support -Afghanistan (DCDR-S Afghanistan) United States Forces-Afghanistan Staff (USFOR-A STAFF)Commander Combined Security Transition Command-Afghanistan (CSTC-A CDR) Commander Combined Security Interagency Task Force 435 (CJIATF 435 CDR) Commander Special Operations Joint Task Force-Afghanistan (SOJTF-A CDR) Commander United States Forces-Afghanistan (USFOR-A CDR)Commander 1st Theater Sustainment Command (1TSC) V Corps Command (V Corps CDR)Military Information Support Operations (MISTF-A CDR) Deputy Commander USFOR-ACommander ISAF Joint Command (IJC CDR) 28

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 29: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

The DoD MICP has recently undergone a paradigm shift in focus This

new direction takes a risk-based results-oriented approach It requires

DoD Components ensure all levels within their respective

organizations are actively engaged in enhancing operational

financial program and administrative internal controls and in the

mitigation of potential risk before it occurs instead of after the

mission has been negatively impacted and reported by outside

audit agencieshelliphellip We need to ensure that the execution of

management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hear

2929

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 30: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

3030

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 31: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

31

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 32: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

ldquoMy intent is to move beyond checking the block and conduct detailed

analysis and an honest assessment when providing reasonable assurance

that financial operational and administrative controls are in placehelliphellipIt is ldquono

longer business as usualrdquo in terms of allocation and spending for non

mission essential resourcesrdquohellipI want you to remain proactive in the self-

identification of issues and self-reporting of internal control deficiencieshelliphellipto

prevent a problem before it occurs instead of after the mission has been

negatively impacted and reported by an ldquooutside audit agencyrdquohelliphellipIt is

imperative that we use candor in our communications to ensure that the

execution of management decisions is based upon information our senior

leadership need to hear versus information that is perceived to be

desirable to hearrdquo

3232

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 33: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

3333

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 34: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Managersrsquo

Internal Control

Program

A Identify Functional

Areas

B Identify

Assessable Units

C Assign Assessable

Unit Manager(s)

D Document Key

Processes and

Controls

E AssessTest

Internal Controls F Communicate and

Prioritize Risk

G Align Risk with

Command Priorities

H Mitigate Risk

Through Remediation

I Report in SOA

ldquoMaterialrdquo

Findings

J Monitor Corrective

Plans

3434

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 35: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

An Effective MICP Is Dependent Upon Communication Through Chain-of-Command

Organizational Participation ndash

Communication Framework

bull Formal Communication Framework between senior leadership and

MICP

bull Clear focused communications of the Componentrsquos mission and

CommanderDirectorrsquos priorities and challenges

bull Provide status of operational and financial risk by key functional areas

bull Formal and informal access to CommanderDirectors Senior Managers Functional Leads

and Assessable Unit Managers

bull Provides support towards compliance with laws regulations and instructions and provides

guidance to Component staff on implementation of MICP

Formal

Communication

Framework

Built Upon

Trust and

Empowerment

bull Ongoing communications with MICP Program Manager in confirmation of assessable unit

process controls and related risks Receiver of feedback from management regarding prior

reporting of material risk and changes to requirements towards assessable units

Assessable Unit

Managers

MICP Coordinator

Direct Report to Chief of Staff

Commander Director

Senior Assessment Team Senior

Management Council

35

bull Provide oversight of the assessment of the design and effectiveness of internal controls over

financial reporting financial systems and operations in accordance with OMB Circular A-123

bull Review and comment on risk ratings and proposed recommendations for corrective action

bull Review status of mitigation of previously reported corrective actions

bull Determine those financial reporting deficiencies to be reported as material in the Departments

SOA

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 36: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

361

INTERNAL CONTROL EVALUATION

CERTIFICATION

1 REGULATION NUMBER

2 DATE OF REGULATION

3 ASSESSABLE UNIT 4 FUNCTION

6 METHOD OF EVALUATION Direct Observation _____ Review of Files or Documentation _____ Analysis ______

Sampling _____ Simulation _____ Interviews _____ Other ______ (Explain)

7 REMARKS (Describe the method used to test key controls the internal control weaknesses detected by the evaluation and

corrective action taken)

5 EVALUATION CONDUCTED BY (Name Last First MI)

8 EVALUATION RESULTS (Include specific items tested)

9 INTERNAL CONTROL DEFICIENCIES DETECTED

10 DESCRIBE CORRECTIVE ACTIONS TAKENTO BE TAKEN AND DESIGNATED RESPONSIBLE DIRECTOR

11 ASSESSABLE UNIT MANAGER (SignatureDate)

12 DIRECTORMANAGER RESPONSIBLE FOR CORRECTIVE ACTION (SignatureDate)

Documentation of Deficiency

36

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 37: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

3737

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 38: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Mitigated Risk

Inherent RiskRisk Assessment Results - High RISK

bull Is required to ensure all personnel maintain

proper oversight and accountability of US

Government property in order to maintain

good stewardship of resources and avoid

issues of fraud waste or abuse

bull Loss or destruction of sensitive items

bull Loss or destruction of nonexpendable or

durable equipment

bull Provide hand receipts at the user level

bull Conduct monthly sensitive items

inventory by alternating officers

bull Provide leadership emphasis on properly

securing and using equipment

bull Spot checks on property accountability

Control Environment

Inherent Risks

Existing Management Controls

An Example ndash Risk Matrix

Level Likelihood of Occurrence

e Nearly Certain (15 to 20)

d Highly Likely (11 to 14)

c Likely (8 to 10)

b Unlikely (5 to 7)

a Remote (4)

Level Overall Risk Rating

Red ndash High

Yellow - Medium

Green ndash Low

Level Consequence of Occurrence

1 MinimalNo Impact (6)

2 Minor Impact (7 to 14)

3 Moderate Impact (15 to 19)

4 Severe Impact (20 to 24)

5Unacceptable Impact (25 to 30)

1 2 3 4 5

Y R R R R e

G Y R R R d

G Y Y R R c

G G Y Y R b

G G G Y Y a

Consequences

Lik

eli

ho

od

3838

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 39: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

3939

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 40: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Groupthink

Candor

Groupthink is a psychological phenomenon that occurs within groups

of people Group members try to minimize conflict and reach a

consensus decision without critical evaluation of alternative ideas or

viewpoints Causes loss of individual creativity uniqueness and

independent thinking Also collective optimism and collective

avoidancerdquo

Candor is unstained purity

freedom from prejudice or malice fairness

Change

Status Quo

Status quo a commonly used form of the original

Latin statu quo ndash literally the state in which ndash is

a Latin term meaning the current or existing state

of affairs[1] To maintain the status quo is to keep

the things the way they presently are

Change in an organization is shiftingtransitioning

individuals teams and organizations from a

current state to a desired future state It is an

organizational process aimed at empowering

employees to recommend accept and embrace

changes in their current business environment 4040

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 41: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Remarks delivered by Secretary

Robert M Gates to the US Air

Force Academy April 2 2010

ldquoChallenge conventional wisdom and call

things as you see them to subordinates and

superiors alikerdquo

ldquoAs an officer if you blunt truths or create an

environment where candor is not

encouraged then yoursquove done yourself

and the institution a disservicerdquo

ldquoIn the early days of the surge Gen Petraeuss

forthright candor with both superiors and

subordinates was an important part of the plans

successrdquo

He never offered unwarranted or sugar-coated

optimism His honesty -- and action -- in the face

of uncertainty won the loyalty of those around

himrdquo

Washington Post Article titled

ldquo Gen Petraeus No Sugar-Coated

Optimismrdquo by Col Michael E Haith

(Ret) United States Army July 6 2011

The hardest thing you may ever be called upon to do is stand alone among your peers and superior officersldquo ndash (leadership

is the courage and integrity to do the right thing and to communicate the message ndash of not what superiors want to hear but

rather what they need to hear to in order to effectively lead)

To stick out your neck after discussion becomes consensus and consensus ossifies into group thinkrdquo

American Forces Press Service ldquoGates Urges West Point Graduates to be Great Leadersrdquo May 25 2009

An effective Managersrsquo Internal Control Program ndash Empowers those that

are involved in the operational administrative and program processes and

procedures to self-report inefficiencies (ie risk) - Empowerment =

dependency upon candor and encouragement of self-reporting of risk

4141

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 42: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Commanderrsquos Emergency

Response Program1

Assessable

Units

Internal

Controls

Identification Approval Funding Payment(s)Execution Closure

bull Prepare Letter

of Justification

bull Conduct

market

research

bull Solicit bits

bull Gather

required

documents

bull Legal review

bull Commander(s)

approval

bull Project

Purchasing

Officer

submits

Purchase

Requisition

and

Commitment

bull Comptroller

approves

Purchase

Requisition

and

Commitment

bull Project

Purchasing

Officer and

vendor sign

Memorandum of

Agreement

bull Project

Purchasing

Officer submits

signed

Memorandum of

Agreement to

Comptroller

bull Project

Purchasing

Officer monitors

work and

performance

bull Pay Agent

draws funds

from Finance

Officer

bull Pay Agent and

Project

Purchasing

Officer make

payments in

accordance

with

Memorandum

of Agreement

to Comptroller

Unit hands off

project to local

Afghans

bull Pay Agent

clears project

with finance

bull Project

Purchasing

Officer clears

project with

Commander

and Comptroller

Documentation of Processes

Controls and Risk

1 Special Inspector General for Iraq and Afghanistan Reconstruction Quarterly Report January 2011 42

42

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 43: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Acquisition

Planning Funding

Acquisition

Methods

Contract

Types Competition

Full and

Open

Competition

Yes

No

Justification

Detailed

Description

Approval By

Contracting

Officer R-1

C

C

R-1

Justification provides a detailed

description of why it is not possible or

practical to obtain full and open

competition for the

procurementacquisition (to include

only one responsible source unusual

and compelling urgency authorization

or required by statue etc Contracting

Officer signs and dates justification

statement

Contracting Officer approves the

justification but does not review or

does not enforce the requirements

towards a detailed and complete

explanation

Need to Take Two Steps Back ndash

In order To Take One Step Forward

Function - ProcurementAcquisition

Assessable Unit ndash Competition Sole Source

Need to Document (at ldquotransaction lever) GRAP Related

Processes Controls and Risk

43

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 44: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Historically ndash Reactive (What Does Management Want to Hear)

Current Emphasis ndash Proactive (What Does Management Need to Hear)

Reliance Upon Outside

Audit Agencies Focus on Timelines

and FormatldquoPaper-Drill Exerciserdquo

Self-Reporting ndash

Punitive Versus

Incentivized

Reliance Upon

Resources in

ComponentFocus on Risk

Report Supported by

Documentation of

MICP Process

Self-Reporting ndash

Incentivize Versus

Punish

bull Reliance upon GAO

DoDIG and Military Audit

Services to identify

material internal control

weaknesses

bull Candor not part of culture ndash

ie ldquogroup-thinkrdquo Threat of

retribution for self-reporting

ldquobad newsrdquo

bull Filtered communications

bull Score received by

Component based upon

timeliness of SOA

submission and

adherence to format not

substance of content

bull Ramp-up of submission of

SOA related activities

occur several weeks prior

to submission deadline

versus an ongoing activity

year-round

bull Reliance upon analysis

by ldquoresident expertsrdquo

analysis of assessable

units to identify material

internal control

weaknesses

bull Development of a ldquocost

culturerdquo

bull Reward self-reporting by

all levels of organization

regarding potential risks to

the mission and

recommendations for

mitigation

bull Based upon documentation of

segment of business processes

and procedures identify risk

rank risk and focus upon

greatest risks that may impact

organization

bull Develop SOA content

throughout the year based

upon documentation

internally generated

analyzed and agreed upon

44

44

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 45: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

bull Focus Upon Mission Priorities ndash Driven By Financial and

Operational Risk

bull Develop a Culture of Continuous Business Process

Operational Improvements ndash How

bull Tone-at-the-Top ndash Proactive and Ongoing Support By

Leadership

bull Coverage of Key Operational Financial Functions and

InformationFinancial Systems ndash Through Assignment of

SMEs Embedded in Organization

bull Formal Communication Framework That Ties

Leadership Mission Requirements with Implementation of

Continuous Business Process Improvements Activities

bull Reliance Upon SMErsquos Self-Reporting and Candor in

Communications of the Identification Prioritization

Reporting and Mitigation of Financial and Operational Risk

bull Development and Implementation of operational and

financial risk though ldquoquantifiablerdquo corrective actions

Basic Principles for the

Departmentrsquos Managersrsquo

Internal Control Program

End State

bull Continuous business process improvement

bull Identification prioritization and mitigation of operational and financial risk before it negatively impacts the mission of the Organization

bull Assessment of processes and procedures and related information systems at the transaction level

bull Documentation of assessments and corrective actions

bull Ongoing coordination of Componentrsquos mission priorities with prioritization and assessment of operational and financial risk

45

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 46: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

Purpose of the CFO Act of 1990

Bring More Effective General and Financial

Management Practices to the Federal Government

Through Statutory Provisions

Provide for the Production of Complete Reliable Timely and Consistent

Financial Information for Use By the Executive

Branch of the Government and the Congress in the Financing Management

and Evaluation of Federal Agencies

Provide for Improvement In Each Agency of the Federal Government of Systems of

Accounting Financial Management and Internal

Controls to Assure the Issuance of Reliable Financial

Information and to Deter Fraud Waste and Abuse of

Government Resources

ldquoClean Auditsrdquo ndash 1) Defense Finance and Accounting Service 2) Defense Contract Audit Agency

3) Defense Health Agency - Contract Resources Management 4) Medicare-Eligible Retiree Health Care Fund

5) Military Retirement Fund 6) US Army Corps of Engineers - Civil Works 7) DoD Inspector General

8) Defense Commissary Agency 9) Defense Information Systems Agency and 10) Marine Corps 46

ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

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ldquoGAO has made hundreds of recommendations to DoD held oversight hearings and

enacted specific legislation initiativeshelliphelliphowever eliminating these problems requires

that their underlying causes be addressedrdquo1

47

GAO ndash DoD High Risk Areas2

bull Business Transformation

bull Business Systems Modernization

bull Support Infrastructure Management

bull Financial Management

bull Supply Chain Management

bull Weapons Systems Acquisition

bull Contract Management

Underlying

Causes

1 Cultural Barriers and

Parochialism

2 Lack of Incentives to

Implement Change

3 Deficient Management

Data

4 Unclear Results-Oriented

Goals and Performance

Measures

5 Lack of Management

Accountability

Need for consistent and

proactive ldquotone-at-the-toprdquo

Empowerment irrespective of

grade or rank

Strengthening processes

controls and systems

Focus initially on accuracy and

reliability of management

information for mission critical

assets

Goals performance measures

and time frames for

completing corrective actions

ldquoTop-levelrdquo management held

accountable and have authority

and flexibility to achieve the

desired results

471 GAO testimony to Congress ldquoDoD High-Risk Areas Eliminating Underlying Causes Will Avoid Billions of Dollars in Wasterdquo May 01 1997 2 GAO report to congressional committees ldquoHigh-Risk Series An Updaterdquo (GAO-13-283) February 2013 47

bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

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bull Initially the OUSD(C) designated two priorities to kick-start audit readiness efforts

o budgetary information and

o mission critical asset information

bull OUSD(C) has expanded its priorities in support of its audit readiness goals for both

General Funds (GF) and Working Capital Funds (WCF) as follows

o Budgetary information

o Proprietary accounting data and information

o Mission critical asset information

o Valuation

Specific key milestone dates for various assertions have been identified that must be

met by the Components to stay on track

DoD FIAR1 Strategy Defines Focus Areas Set

Priorities and Serves as the Departmentrsquos

Roadmap for Becoming Audit Ready

1DoD OSD Comptroller - Financial Improvement and Audit Readiness Directorate 48

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 49: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

bull Identified Key Tasks focus reporting entities audit readiness efforts on improving their processes

controls systems and related documentation based on the results of the application of the

methodology noted below

bull Adherence to the Methodology will also enable the Department to comply with the most relevant laws

and regulations that have a direct and material impact on the Departmentrsquos consolidated financial

statements

49

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 50: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

To prepare for audit or examination

bull Reporting entities must fully analyze the financial statement line items

included in the scope of its assessable unit

bull Identify all applicable financial statement assertions relative to the line

items

50

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

Page 51: Office of the Under Secretary of Defense - Comptroller’s ... · Office of the Under Secretary of Defense - Comptroller’s ... Revised OMB Circular A-123 ... While a major portion

51

Process Flow

R-1

R-1

51

52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

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52

Appointment Letter for Componentrsquos MICP Coordinator

52

53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

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53

Appointment Letter for Componentrsquos MICP Coordinator

53

54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

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54

Appointment Letter for Assessable Unit Manager

54

55

Appointment Letter for Assessable Unit Manager

55

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55

Appointment Letter for Assessable Unit Manager

55