Office Management

Ryan Kutzler, RVT (LVT)

• Tomball 2005

• first day practice 2002

• emergency 2 yrs

• BCM 1yr

• VTI 2013

• rfkutzler@yahoo.com for any reason ever

Tests - writtenmake-ups - oral

Expectations

• ready for the real world

• professionalism

• excel in practice

• class participation

• a client needs information, no judgment

Meet the Navies

each class is a staff meeting

“… was not done”“they didn't do …”

This Class

• bring together education and attitude for use in a clinical setting, experience experience experience (practice practice practice)

• how to find a job

• how to get that job

• resumes, interviews, professionalism

• medical records

• client communication

• hospital safety

• tech assignments

• “other”

“endear yourself”

Finding a Job for you

• take inventory of yourself - who are you, what is important to you, where are you going?

• Personal values

• personal values are where we attribute our worth, our merit, and our usefulness.

• personal values change

• clarify your values

• Steven Reiss - shared values produce team spirit and cohesiveness in a workplace, whereas conflicts of values lead to divisiveness and hidden agendas

• do you know anyone already working there? do you trust their opinion?

• no-one on the planet can tell you what your values are

• which of these are important? animal welfare, the underdog, high quality medicine at a price, low quality medicine for a low price, shelter medicine, yuppy medicine

• if money were not an object - would you work here? is money an issue?

• what do you need from this job - short commute, bags of money, camaraderie, healthy pets, sick pets, pace?

• in an interview (and even on a resume) you will need to sell yourself - who are you and what can you bring to the team

• you cannot answer these questions if you cannot identify what you want in a practice

• if you cant take this seriously - you will settle for what you think there is versus searching for what you truly desire

• write it down

• what do you want - prioritize this list

• who are you, what do you bring to a team

what is important in a job?

• Attitude - a manner, a disposition, feeling or position toward a person, thing, or idea

• the relationship between your values and your attitude should produce an emotional response

• is your attitude more positive or negative (as a default)?

• what are your long term goals - are you happy. will this job make you happy? (can this job make you happy)

• it is critical to find a practice that makes you happy. you spend WAY too much time at work to be less than happy

• adjust your attitude - change your thinking, isolate your negative feelings and focus on how to change them, NOTHING is gained from negativity

• self-improvement - setting goals

• USE YOUR EXTERNSHIP!

• goals - visualize yourself, write it down, make it real

• set short and long term goals

• set dates - avoid procrastination

• revise these dates PRN

• set goals just beyond realistic - push yourself

• do you learn quickly

• are you a stickler for method and structure

• do you think on your feet

• what effect does stress have on you

• are you dependable

• are you honest

• are you adverse to doing things you don’t enjoy

• skills

• computers - word, excel, powerpoint, web sites

• blood draws

• catheters

• manual differentials

• client interaction

• aggressive dogs

• aggressive cats

• anesthesia

• etc etc etc

• use your existing knowledge to attain the next level of knowledge

• use short term goals to build into a larger goal

• don’t give up

• smaller goals will get you nowhere, unrealistic goals can be disheartening