Unit 1: Communicating in the

IT Industry

OCR Level 2Cambridge Technicals

in IT

How can we How can we communicate using IT?communicate using IT?

Not anymore…we can now talk face to face in the same room, or in a different building, or even in a different country

using…

20 years ago, there was only one way to carry out a face to face conversation…

…and that was being in the same room as the other

person

Messenger Messenger services and services and chat roomschat rooms

WebcamsWebcams

Social Social networking networking

sitessites

How can we How can we communicate using IT?communicate using IT?

More than wordsMore than wordsEven though we can talk face to face, a lot of the time we are communicating is spent conveying what we are thinking, through:

the

way

we question things

our use of emotion our use of sign

and body language

our use of

emotion

How about teaching your Grandparents

to use your games

console?

Know your audienceKnow your audienceHow would you explain IT-related information

to other people?

Exchanging information Exchanging information safelysafely

When communicating and exchanging information using IT, you have a responsibility

to ensure you’re doing so safely.

But how?

Checking that your data is secure

Ensuring that data protection regulations

are met

By making sure that firewalls are in place

What impact canWhat impact canIT have? IT have?

and hoax emails, phishing scams and spam mail can encourage us to give away sensitive information.

As we have seen, there are advantages in using IT to communicate, but there can be disadvantages too…

We don’t always know who is out there trying to communicate with us,

What will you learn?What will you learn?After completing this unit you will:

Be able to communicate

information to suit audience purpose

and content

Be able to use IT tools to communicate

and exchange information

Understand the impact of IT on individuals,

communities and society

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