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Observation and Feedback Paul Powell June 23, 2015

Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

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Page 1: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Observation and Feedback

Paul Powell

June 23, 2015

Page 2: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Time to Dive in!

Introductory Video

Page 3: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Teaching Music

• What does Yo-Yo Ma do to teach his musicians to

play better?

• What makes his coaching so effective?

3

Page 4: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

The real purpose of observation & feedback

is not to evaluate a teacher,

but to develop them

Teachers grow with bite-sized feedback that you

practice to perfection.

Big Idea:

Page 5: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

• Establish a common language around observation &

feedback

• Implement all aspects of effective observation & feedback

• Improve the development of all teachers, especially rookies &

struggling teachers, in our schools

Goals for this Workshop:

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Page 6: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Agenda:

6

Today

A Framework for Working with Teachers

• First Meeting Setup

Deciding Your Focus

• Identify the Right Action Steps

Give Feedback

• Six Steps to Effective Feedback

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Seven Levers of Leadership--

Instruction:

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Data-Driven Instruction: • Define the roadmap for rigor and adapt teaching to meet

students’ needs

Observation & Feedback: • Coach teachers to improve the learning

Planning: • Prevent problems and guarantee strong lessons

Professional Development:

• Strengthen culture and instruction with hands-on training that sticks

Page 8: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Seven Levers of Leadership—

Culture:

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Student Culture • Creating a rigorous, joyful student culture that drives learning

and character development

Staff Culture • Building a strong, supportive adult culture

Managing and Developing Leadership Teams • Developing and managed additional instructional leaders

who can lead implementation of the instructional levers

Page 9: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Seven Levers of Leadership--

Instruction:

9

Data-Driven Instruction: • Define the roadmap for rigor and adapt teaching to meet

students’ needs

Observation & Feedback: • Coach teachers to improve the learning

Planning: • Prevent problems and guarantee strong lessons

Professional Development:

• Strengthen culture and instruction with hands-on training that sticks

Page 10: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Our Norms

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• Iron Sharpens Iron

– We will be honest and frank in our feedback

– We will seek out and incorporate feedback

• We will participate actively

– Everyone is all in: managers & principals together

– All technology on tasks

• We are urgent in the work

– We start on time

– We stay until we are done

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Our Norms

• We are creative problem solvers

– We make it work

– We ask for help

– We find the third way

Page 12: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

The Need

Future of our Schools

Page 13: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

We can take teachers as they come . . .

or we can make them better.

Today will be about using the power of our feedback—

to help teachers get better faster.

Big Idea:

13

Page 14: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Follow the Leader…

Working Group on Observation-Feedback

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Page 16: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Four Keys

Making Observation & Feedback Effective

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The Four Keys:

Regular Observation:

• Lock in frequent and regular observations

Right Action Steps:

• Choose the best action steps for improvement in each classroom observation

Effective Feedback:

• Give face-to-face feedback that practices action step

Accountability:

• Create systems to ensure feedback translates to practice

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Page 18: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Check out Chapter 2 in Leverage Leadership

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Page 19: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Choosing the Right Action

Step

Now that You’ve Observed,

Where Do you Focus?

Page 20: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

The Four Keys:

Regular Observation: • Lock in frequent and regular observations

Right Action Steps: • Choose the best action steps for improvement in each

classroom observation

Effective Feedback: • Give face-to-face feedback that practices action step

Accountability:

• Create systems to ensure feedback translates to practice

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Page 21: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Premise—

Knowledge of Effective Teaching:

Teach Like A Champion, Doug Lemov

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Page 22: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

The Right Action Step

A Sampling of Action Steps

Page 23: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Sample Feedback Actions for Teachers: What Characteristics do these action steps have in common?

Action Steps—Management:

• Stand at the corner of the room so that you can see all

students

• Be Seen Looking: crane your neck to appear to be seeing all

corners of the room

Action Steps—Student Misunderstanding:

• Roll back the answer: repeat the wrong answer back to the

student to get them time to identify their error

• Close the loop: after correcting the error, go back to students

with the wrong answer to have them summarize

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Page 24: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Adults can really only improve in 1-2 areas at a time.

The most effective coaches, then, narrow their focus to

the highest leverage action steps—and nothing more.

Core Idea:

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Page 25: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Criteria for Right Action Steps:

Clear and Measurable:

• Can anyone understand the action?

• Can you easily measure if the teacher has made the

change? What evidence will you have of mastery?

Bite-sized:

• If you can’t make the change in a week, the action

step isn’t small enough

Highest Leverage:

• Will this help the teacher to develop most quickly

and effectively?

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Page 26: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Converting Long-Term Goals

to Bite-Sized Action Steps--Management:

PD Goal--Too High to be an Action Step

• Keep students on task

Still Too High

• Monitor students to prevent off-task behavior

Better

• Stand at the corner of the room so that you can see all students

• Be Seen Looking: crane your neck to appear to be seeing all corners of the room

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Page 27: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Converting Long-Term Goals

to Bite-Sized Action Steps--Rigor:

PD Goal--Too High to be an Action Step

• Support students when they get a wrong answer

Still Too High

• Ask them additional questions

Better

• Roll back the answer: repeat the wrong answer back to the student to get them time to ID their error

• Close the loop: after correcting the error, go back to students with the wrong answer to have them summarize

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Page 28: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Precise Action Steps

Your Turn

Page 29: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Converting Professional Development Goals

to Bite-Sized Action Steps--Management:

• Too High

o 100%

• Still Too High

o Manage individual student noncompliance

effectively

• Better o

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Page 30: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Criteria for Right Action Steps:

Highest Leverage: • Will it make the biggest impact the most quickly?

Clear and Measurable: • Can anyone understand the action? Can you easily

measure if the teacher has made the change?

Bite-sized: • If you can’t make the change in a week, the action

step isn’t small enough

30

Page 31: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Feedback on Effective Action Steps:

RECEIVE FEEDBACK (3 min)

• Share the final action steps for each slide

• Give feedback to the objectives based on the key

questions:

o Is it high-leverage: will it make a significant impact?

o Is it clear & observable: does it refer to something a

teacher will be able to do when they walk out of the

meeting? Will you be able to easily evaluate if they

accomplished the lever?

o Is it bite-sized: can a teacher accomplish this in one

week?

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Page 32: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Converting Professional Development Goals

to Bite-Sized Action Steps--Rigor

• Too High

o Improve ratio

• Still Too High

o Get students to do more of the thinking

• Better o

32

Page 33: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Criteria for Right Action Steps:

Highest Leverage:

• Will this help the teacher to develop most quickly

and effectively?

Clear and Measurable:

• Can anyone understand the action?

• Can you easily measure if the teacher has made the

change? What evidence will you have of mastery?

Bite-sized:

• If you can’t make the change in a week, the action

step isn’t small enough

33

Page 34: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Feedback on Effective Action Steps:

RECEIVE FEEDBACK (3 min)

• Share the final action steps for each slide

• Give feedback to the objectives based on the key

questions:

o Is it high-leverage: will it make a significant impact?

o Is it clear & observable: does it refer to something a

teacher will be able to do when they walk out of the

meeting? Will you be able to easily evaluate if they

accomplished the lever?

o Is it bite-sized: can a teacher accomplish this in one

week?

34

Page 35: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Feedback on Effective Action Steps:

RECEIVE FEEDBACK (3 min)

• Share the final action steps for each slide

• Give feedback to the objectives based on the key

questions:

o Is it high-leverage: will it make a significant impact?

o Is it clear & observable: does it refer to something a

teacher will be able to do when they walk out of the

meeting? Will you be able to easily evaluate if they

accomplished the lever?

o Is it bite-sized: can a teacher accomplish this in one

week?

35

Page 36: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Writing down the action step builds the road map

for effective feedback.

When we aren’t clear where we’re headed,

teachers won’t be either.

Core Idea:

36

Page 37: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

A Guide For Action Steps

Top Ten Areas for Action Steps &

Rookie Teacher Scope & Sequence

Page 38: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Highlight the Guides:

• Put a star next to the action steps that would

improve your repertoire.

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Page 39: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Writing down the action step builds the road map

for effective feedback.

When we aren’t clear where we’re headed,

teachers won’t be either.

Core Idea:

39

Page 40: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

The right action step is the first domino.

Once you knock it down,

you’ll see the next one behind it,

and the chain of improvement begins.

Core Idea:

40

Page 41: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Reflection:

• What are the areas of the scope & sequence that I

could best use to target my feedback more

effectively?

Want more practice? Go to Leverage Leadership, pg. 77 to

convert more poor steps

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Page 42: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Choosing the Right Action

Steps

Video Case Study #1

Page 43: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Define Your Action Step (7 min): Small Group Work—Using your Rookie Teacher S & S:

• What is “off” about teacher or student actions? What is the root

cause of that ineffectiveness?

• Develop the best action step for the teacher to take

• Generate the larger PD goal and focus for upcoming weeks

• Criteria for selection of the action step:

Highest Leverage:

• Will it make the biggest impact the most quickly?

Clear and Measurable:

• Can you easily measure if teacher has made the change?

Bite-sized:

• If you can’t make the change in a week, the action step

isn’t small enough

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Page 44: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Most feedback goes poorly because of

an imprecise action step.

An action step is clear if you can see it or hear it.

Getting it right is half the battle.

Core Idea:

44

Page 45: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Choosing the Right Action

Steps

Video Case Study #2

Page 46: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Define Your Action Step (5 min): Small Group Work—Using your Rookie Teacher S & S: • What is “off” about teacher or student actions? What is the root

cause of that ineffectiveness?

• Develop the best action step for the teacher to take

• Generate the larger PD goal and focus for upcoming weeks

• Criteria for selection of the action step:

Highest Leverage:

• Will it make the biggest impact the most quickly?

Clear and Measurable:

• Can you easily measure if teacher has made the change?

Bite-sized:

• If you can’t make the change in a week, the action step isn’t small enough

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Page 47: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Why it Matters

A Teacher’s Perspective:

the power of bite-sized feedback

Page 48: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Reflection:

• What are your big takeaways for how to write

quality action steps?

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Page 49: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Giving Feedback Effectively

Making it Stick

Page 50: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Breaking it Down

Six Steps of Effective Feedback

Page 51: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Six Steps to Effective Feedback:

1. PRAISE: narrate the positive with precise praise

2. PROBE: Use targeted open-ended question and scaffold

to identify the core issue

3. ACTION STEP: state concrete action step

4. PLAN AHEAD: Design/revise upcoming lesson plan to

implement action

5. PRACTICE: Role play/simulate how to improve current

class

6. FOLLOW-UP: Establish timeline when action step will be

completed

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Page 52: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Plan your Implementation

Making a Plan for Your School

Page 53: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

School Planning:

• What are the steps we will commit to improving our

development of teachers?

• How we can hold each other accountable to more

effective feedback for our teachers?

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Page 54: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Conclusions

A Vision for the Future:

Celebrating our Teachers

Page 55: Observation and Feedback - National Charter Schools …€¦ ·  · 2015-06-23The real purpose of observation & feedback is not to evaluate a teacher, but to develop them Teachers

Observation and Feedback

Paul Powell

June 23, 2015