Objectives & Scope - National Skill Development Corporation · Industries 41 47 88 Large & Medium Industries 33 46 79 Total 74 93 167 Service Sector Small & Micro Industries 59 41

2Proprietary and confidential. This information does not represent and should not be construed as, legal or professional advice. © 2013 NSDC. All Rights Reserved.

• Objectives & Scope

• Our Approach & Methodology

• Goa State Background

• District Analysis

• Observations

– Demand Side Observations

– Manufacturing, Services, Agriculture & Allied & Unorganized

– Supply Side Observations

– Multiple Target Groups

– Educational Infrastructure

• Skill Gap Analysis

– Qualitative Skill Gap Analysis

– Quantitative Skill Gap Analysis

• Recommendations

Presentation Flow



• Demographic, Socio-economic & Educational Profiling of each district

• To identify specific developmental initiatives/projects/government schemes

which have an impact on employment generation

• To identify developmental opportunities keeping in mind factor endowments

and stakeholder perspectives

• To articulate the aspirations of the youth

• To identify the current and future (2012-17 to 2017-22) skills and manpower

requirements by industry and estimate the gap that exists

• To study the existing VT infrastructure both in the private sector and the

government domain

• To suggest suitable interventions/recommendations to address the skills gap

– Government, Industry, Training Providers & NSDC

– To suggest specific initiatives that NSDC can take based on the mandate of the

organization

• To create an action plan with indicative timelines

Objectives


Objectives - Overview

Identification of

current and future

skill gaps

Implementation

Roadmap for

various

stakeholders



Catchment - Goa

Panjim

Madgaon

6 Talukas

6 Talukas

2 Districts

North Goa & South Goa


Overall Approach



Information Sources

Demand Side Supply Side

Training

Institutes &

Supporting

Infrastructure

Primary Information Sources

HR/Technical Heads of manufacturing sector companies

HR/Departmental Head of service sector companies

Owners in the Unorganized Self-Employment sector

Office bearers of the Prominent industry Association in the

district

Industry Experts/Consultants

Government Authorities – GMDIC, BDOs, Officials of

departments of Industries

Principals/ Trainers in the existing Vocational Training

Institutes (VTIs)

Secondary Information Sources

District Industry Profile – MSME

Economic Survey, NSSO & Economic Census

Regulatory Authorities i.e. IRDA, TRAI, etc. & Prominent

Industry Association


Target Groups as indicated in the section later

Parents of the Target Group

Influencers of the Target Group i.e. Schools, College Teachers, Seniors etc.

Alumni of Vocational Training Institutes already working in the Industry (Both

Government as well as Private)

Current Students at Various Government/Private Training Institutes including

the ITIs

Principals/ HODs in the existing Vocational Training Institutes (VTIs),

Colleges & Universities

Government Officials in the State Government Departments of the

Education, Higher Education & Vocational Training

Secondary Information Sources

Census 2011, Census 2001, District NIC Website, NSSO, Economic Survey

– Base Number Estimation

DGET NVTSI DTE –State Government , Department of Primary &

Secondary Education, Dept. of Higher Education, AICTE Statistics etc. –

Student Output Numbers


Principals/Faculties/Placement In-charge – Government & Private ITIs

Principals/Faculties/Placement In-charge – Service Sector related Vocational Training institutes (VTIs)

Other Agencies/NGO running Employment/ Self Employment driven Training Programs in the District

Top Government Officials at the Department of Training Education, State Govt.


Samples Covered

District wise Sample Covered

Demand SideSouth

Goa

North

GoaTotal

Manufacturing

Sector

Small & Micro

Industries41 47 88

Large & Medium

Industries33 46 79

Total 74 93 167

Service

Sector

Small & Micro

Industries59 41 100

Large & Medium

Industries18 31 49

Total 77 72 149

Unorganized

SectorTotal 61 57 118

Grand Total 212 222 434

District wise Sample Covered

Supply Side ProfilesSouth

Goa

North

GoaTotal

School Drop-outs 228 206 434

10th/12th Class –

Current & Pass-outs286 235 521

General Graduates 127 137 264

Professional &

Technical Graduates127 122 249

Workers already

employed and

looking for skill up-

gradation

161 116 277

Current Students at

ITI74 72 146

ITIs looking for Job 149 97 246

Alumni – ITIs / VTIs

employed in the

industry

63 31 94

Parents 133 160 293

Influencers 16 37 53

Total 1364 1213 2577

Other Important Categories Samples Covered

Industry Associations 4

Industry Consultant 2

Industrial Contractor 1

Employment Exchange 2

Government & Private ITIs 16

Service Sector VTIs 11

Key Government Officials 31

GM- DIC 1

Total 68



Human Resource Requirement Estimation Model


Human Resource Availability Estimation Model

Population of the District

District level - Labour Force Participation Ratio

District Level Labour Force Quantum

% of Population with varying Education Levels

Early

School

Drop-outs

10th Pass-

outs

12th Pass-

outs

ITI / VTI

Passouts

Technical -

Diploma

Passouts

Technical -

Degree

Passouts

General

Graduate

Passouts

Primary Research –

% Aspiration for Immediate Job / Business through Vocational Training instead of Studying Further

Supply Numbers above cross-checked against Capacities from Institutions like

Department of Primary & Secondary Education, Higher Education, AICTE, Department of Technical Education &

Training, DGET National Vocational Training Information System

Minimally Skilled

Incremental Human

Resource Available –

Early School Dropouts,

10th & 12th Drop-outs

Semi-skilled Incremental

Human Resource

Available –

ITI Passouts, 10th & 12th

Pass-outs

Skilled Incremental

Human Resource

Available –

Graduates & Post

Graduates



Demographic & Socio-Economic Profile

Source – Census 2001, Census 2011

The Population, though very small in absolute terms, is highly literate and urbanized…

Indicator Year Goa India

Population, No. 2011 1.46 Mn 1210 Mn

Decadal growth rate of population, % 2001-11 8.20% 17.64%

Urban population as a percentage of total

population, %2001 62.17% 28%

SC & ST population, % 2001 1.8% 24.40%

Sex ratio, No. of females per 1000 males 2011 968 940

Population density, per sq. km. 2011 394 382

Literacy rate, % 2011 88.70% 74%


Macro-Economic Indicators

Source: Economic Survey 2012-13; Government of Goa, Directorate of Planning, Statistics & Evaluation

76968 80844 86257 8708590409 95320

104445112602

2449326496 28551 30205 31464 33751 36099 38480

0

20000

40000

60000

80000

100000

120000

FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011 FY 2012

Per Capita Income - Goa at Constant Prices

Per Capita Income - India at Constant Prices

8%

10%

6%

10%

10% 10%

9%

10%

9%

7%

6%

9%8% 8%

4%

5%

6%

7%

8%

9%

10%

11%

FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 FY 2011 FY 2012

GDP Growth at Constant Prices -GoaGDP Growth at Constant Prices -India

GDP Growth Rate

Per Capita Income

One of the fastest

growing states recently…

Highest Per Capital

Income in the country…


Sector wise contribution to GSDP & Worker Scenario


12% 13% 13% 13% 12% 12% 11% 10%

43% 41% 42% 41% 40% 39% 39% 38%

45% 46% 45% 46% 48% 49% 50% 52%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Tertiary

Secondary

Primary

14%

-3% -3%

8%

12%

6%

11%

12% 14%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

14%

16%

2009-10 2010-11 2011-12

Primary

Secondary

Tertiary

36%

23%

41%

% Share of Workers in Goa by Sectors as per NIC 2004

Primary

Secondary

Tertiary

Significant increase in

Tertiary sector

contribution….Tourism a

major driver

Mining

causing a

hit in the

Primary

Sector…


Sector Wise Contribution to GSDP & Worker Scenario

3% 2%

7%

27%

9%

2%

9%

19%

14%

3%

5%

Agriculture, Forestry & Logging

Fishing

Mining & Quarrying

Manufacturing

Construction

Electricity, Gas & Water Supply

Trade, Hotels & Restaurant

Transport, Storage &Communication

Financial Intermeditation

Public Administration

Other Services

Sector Wise breakup of GSDP of 2009-10

18%0%

18%

15%7%

1%

10%

6%1%

7%

16%

Agriculture, hunting & forestry

Fishing

Mining & Quarrying

Manufacturing

Construction

Electricity, Gas & Water Supply

Trade, Hotels & Restaurants

Transport, storage and communications

Financial Intermeditation

Public administration

Other ServicesSector Wise Worker Distribution in 2009-10

Manufacturing – 15%

Workforce

contributed to 27%

GDP

Agriculture & Allied

– 18% Workforce

contributed to 5%

GDP

Mining – 18%

Workforce

contributed to 7%

GDP

Trade, Hotels &

Restaurants – 10%

Workforce contributed

to 9% GDP

Source: Economic Survey

2012-13; GoG

Source: NSS 66th Round


Industrial Overview

Services Manufacturing Agriculture & Allied Mining

• Tourism, the biggest contributor

in terms of employment

• 12% of foreign tourists in India

are received by Goa

• 104 km of coastline and 250 km

of inland waterways support

Logistics Sector presence

• MPT is a significant contributor

• Other Sectors include:

• IT / ITES

• BFSI

• Retail

• Healthcare

• Ship Building, Steel, Pharmaceuticals &

Food Processing are the major

industries

• Other smaller industries include

manufacturing of

tyres, Fertilizers, Chemicals, Wheat

Products, Pesticides, Fish and Fruit

Canning, Brewery

Products, Handicrafts and

Cottage, Footwear, etc.

Type Units

Small & Micro 7621

Medium &

Large189

Total 7810

Agriculture

• Paddy, the major

crop

• Cashew-nut,

Coconut, Pineapple,

the major cash crops

• Over the last 5

years, agricultural

growth has been

almost negligible

Fisheries

• Contributed to 1.23%

to GSDP 2011-12

• Marshy lands, Creeks

and Estuaries support

this industry

• Mining which used to

contribute to 20% of

state‟s revenue its

peak, is at a standstill

•There were around

17000-21000 trucks

plying at its peak

• Nearly 1,00,000

people employed in

mining have gone

unemployed in last

few years

• Of these, 45,000

people were locals

and rest of them

migrants who have

gone back to their

states

With Logistics Sector affected due to reduced mining activities, Tourism along with IT / ITes will have to be the

torch bearers within Services Sector to ensure the continuation on its high growth path…

Government’s major focus has shifted to Agriculture for creating alternative employment generation…

Source – Economic Survey

2012-13, GoG


Education Infrastructure

Source: Goa Education Statistics – 2011-12, Directorate of Education, Goa Government

Institution Number Enrolment

Primary Schools 1227 1,00,206

Middle Schools 444 75,863

Secondary Schools 380 63,055

Higher Secondary Schools 86 29,762

Arts, Science & Commerce Colleges 72 16,872

Polytechnics / Other Diploma Level Courses 10 3652

Engineering & other Professional Courses 29 4031

ITIs, ITCs & Other Registered Training

Institutes

70 4046

Drop-outs at various stages

Education Infrastructure (2011-12)

Primary Middle Secondary Higher Secondary

24

.3 K

12

.8 K

33

.3 K

1.2

K


Vocational Training Infrastructure

HRDF Institutes54

Private ITI6

North Goa6

[Capacity-2144]

South Goa4

[Capacity - 1384]

Govt. ITI10

ITI/ITC & Other Related Training Institutes

North Goa - 36[Capacity-2508]

South Goa - 18[Capacity-1220]

North Goa

3

South Goa

3

Private ITIs

Capacity-155

HRDF Initiative emerging

as a major contributor to

the Vocationally Trained

Human Resource

availability

Capacity-236


State

Initiatives

SDIS Scheme

Vocational Education in

Schools

All India Skill Competition of Craftsmanship

Vertical Mobility of ITI passed trainees

Goa Youth RojgarYojna

State Skill Development Initiatives

Source: Citizen’s Charter, Directorate of Craftsman Training

10 Govt. ITI + 2

Pvt. ITI –

Registered as

VTPs

ITI students have

seats reserved in

Polytechnics

14 trades covered

under this state

level competition

15 Courses across 45

Higher Secondary

Schools, Enrolment –

Around 6k in 2011-12

Target:

Unemployed Youth

Focus:

Self-Employment

Training into trading

and Provision of

Services Sector

MES Programs under SDIS Scheme

expected to be the major filler of

Semi-Skilled Human Resource

Demand-Supply Gap


Overview – Other State Training Schemes & Initiatives

Western Ghat

Development Programme

Promoted by: Directorate

of Agriculture

Target: Farmers

Capacity: 100 farmers and

20 extension functionaries

(planned)

Fisheries

Promoted By: Directorate of

Fisheries

Target: Min 8th Pass, 18

years + youth

Capacity: 25 per annum

Period: 6 month program

Farmers’ Training Centre

Promoted by: Department

of Animal Husbandry &

Veterinary

Target: Unemployed Youth,

Farmers

Focus: Dairy Farming,

Piggery Farming and poultry

Farming

Capacity: NA

Ferry Services Training


of Captain of Ports

Target: New Joinees,

Current employees

Focus: Deck & Engineer

Capacity: NA

Tourist Guide Training


of Tourism

Target: General

Focus: History of Goan

Hospitality, Managerial and

behavioral skill and other

aspects related to tourism

Capacity: NA

Period: 9 Weeks

Computer Trainings

Conducted by: Keonics

Target: Unemployed youth of

Goa, SC/ST, 10th Pass with

age limit of 40 years

Focus: BPO, Web

Designing, Travel and

Tourism Operator, Hardware

and Networking and

Computerized Financial

Accounting


Stockman Training

Target: Department of

Animal Husbandry &

Veterinary

Target: Unemployed Youth,

Farmers


IT Training to Goa

Entrepreneurs

Promoted by: Goa IT

Innovation Centre

Target: Incubatees



• Manufacturing

– Ship building, Steel Works and Pharmaceuticals one of the largest sectors

– Quite large companies like Goa Shipyard, Zuari Industries, Abbott, Ranbaxy,

Zydus Cadila, HUL, etc. present in the state

– North Goa having a much larger and distributed industrial presence compared to

South Goa

• Services

– Tourism – North Goa has a very different tourist profile compared to South Goa

– Almost all the large Hospitality Chains have their presence here

– IT / ITes has limited presence in the State and so despite its potential to grow

given the natural advantages the location offers, due to base effect, it cannot be

looked at as a major employer

• Agriculture

– Rice, Sugarcane and Cashew-nut are the 3 crops with highest production in the

state

– Horticulture being promoted due to its scope in the state

– Crop profile varies as we go from Hinterland towards the coastal areas

Industrial Overview



Manufacturing - Taluka wise Units


District Taluka SSI Unit Large & Medium Unit

South Goa

Salcette 1666 58

Quepem 343 4

Mormugao 662 20

Sanguem 94 7

Dharbandora 42 0

Canacona 160 0

Total 2967 89

North Goa

Pernem 202 2

Bardez 1397 26

Tiswadi 1098 11

Bicholim 446 15

Sattari 190 8

Ponda 1321 38

Total 4654 100

Goa 7621 189


Manufacturing - Sector wise

Source: MSME District Industry Profile, Associations, Primary Research

The classifications have been clubbed / modified to match NSDC’s Industry classifications

Sector

No. of Units –

Micro & Small

Units South Goa

No. of Units –

Micro & Small

Units North Goa

Total

Pharmaceuticals & Chemical 220-240 330-350 550-590

Electricals and Electronic

Hardware190-200 330-340 520-540

Food & Beverages 700-720 1110-11120 1810-11840

Steel 410-420 800-820 1210-1240

Paper & Packaging 250-260 410-420 660-680

Ship Building 80-90 20-25 100-115

Rubber, Plastic Petroleum and

Coal Products260-270 390-400 650-670

Automobile/Auto Components 30-35 50-55 80-90

Handicrafts Industry 80-85 160-170 240-255


• Pharmaceuticals – Promoted mainly due to its Non-Polluting nature

• Presence of big giants in the district such as Lupin, Abbott, Zypher Medical Product, Wyeth, Orchid,

Ranbaxy, Zydus Cadila etc.

• Commonly required skill-sets include:

• Goa is known for its Bakery Products as well as Distilleries & Vineries wherein wine production is a

major sub-segment despite unpromising climate

• Goa‟s emergence as marriage destination along with tourism is also a key drivers


Pharmaceuticals and Food & Beverages Sectors

Semi Skilled Skilled

Fitters B. Pharmacy / B. Sc. (Chemistry) – Production + QA

ElectriciansInstrumentation Diploma / Degree Graduates -

Maintenance

Mechanic Electronics / Instrumentation


Fitter Food Processing Specialist

Electrician / Electronics (Multi-skilling) Quality Control & Compliance

Electrical & Instrumentation Engineers in Maintenance


• Into Inland, Coastal as well as Sea Going Vessels, Passenger Vessels, Ferry Crafts, Pleasure Launches

and High Performance Vessels, Dredgers, Barges, etc.

• Goa Shipyard Ltd., Dempo Shipbuilding and Engineering Pvt. Ltd., Salgaonkar Shipbuilding, Chowgule

Industries, etc. are some of the leading companies

• Clients include Indian Navy, Coast Guard, Private fleet owners as well as ships exported to countries

like Yemen, etc.

• South Goa has a large presence of shipping industries as compared to North Goa

• Mainly into manufacturing of consumer durables like Air conditioners & Refrigerators, Industrial electrical

panels and switch gears, Cables, etc.

Ship Building and Electrical / Electronics Sectors


Welders Diploma / Degree – Mechanical

Fitters Naval Architects

Machinists / Turners Instrumentation


Electricians Electrical – Degree, Diploma

Mechanic Electronics Electronics – Degree, Diploma

Machinists


• Mainly into manufacturing of derived steel products like Sheet metal products and steel rods

• Employment scenario is largely dominated by males and from areas outside Goa from UP, Bihar,

Orissa, etc.


• Strong correlation with the presence of Pharmaceutical industry to support the packaging of drugs

• Mainly into manufacturing of different plastic as well as non-plastic packaging materials with few are

into printing and stamping

Steel / Steel Products and Paper / Packaging Sectors


General Machine Operator / Machinist / CNC Operator Mechanical – Degree / Diploma

Fitter Electrical / Electronics – Degree / Diploma

Electrician / Electronics (Multi-skilling)

Grinder


Mechanic Electronics / Instrumentation Mechanical – Degree / Diploma

Fitter Electrical – Degree / Diploma

Electrician


• Mainly into manufacturing of plastic parts of electronic products, plastic pipes, bags, chairs, toys,

plastic ropes & other Injection Moulded products

• Plastic exporters like Zundert (India) Pvt. Ltd., GMI Zarhak Modular Pvt. Ltd. & Glynwed Pipe system

Pvt. Ltd. were some of the major companies covered

• Limited presence of Auto parts manufacturer with major supplies to the OEMs

• Also, goes along with the presence of steel and metallic fabrication industry for which proximity to raw

material availability is the major advantage

Plastics & Auto / Auto Components Sectors


Injection Molding Machine Operator CIPET – Degree / Diploma or Rubber Technologist

Fitter Mechanical – Degree / Diploma

Electrician Electrical – Degree / Diploma


MMV / Mechanic Diesel Engine Degree / Diploma - Automobile / Mechanical Engineer

Fitter / Machinist

Electrician


• Spinning or Weaving (Powerloom) industry is completely absent in the state due to its very less

potential and also it features very low on the aspiration list of the local population as well

• Whatever little presence is in the form of handicrafts industry to support the shopping requirements of

tourists

• It includes creation and export of hand crafted wall hangings, table runners, cushion covers, lamps

and bags


Handicrafts Industry


Handicraft Weavers / Artists Handicraft Designers


Incremental Human Resource Requirement in

Manufacturing at Goa – 2012-17

Source:

Dexter Analysis

19% increase in next 5 years which translates to 3.75% CAGR manpower growth to support 6-8%

economic growth

22% 68% 9%

21% 63%

57%28% 15%

53%40%

68%17% 15%

62%23% 15%

26% 58% 16%

59%

571

769

1830

2187

2293

2468

4292

4691

7854

0 1000 2000 3000 4000 5000 6000 7000 8000 9000

Automobile / Autocomponents

Handloom & Cottage

Shipbuilding

Paper & Packaging Products

Rubber, Plastic, Petroleum & Coal Products

Electrical & Electronics hardware

Chemicals and pharmaceuticals

Food processing

Steel Industry

Minimally Skilled Demand Semi-Skilled Demand Skilled Demand

24876

23202

13528

12105

38402

11836

8777

4088

2910

2012 Base

Employment

Total Base -

139724



Manufacturing at Goa – 2017-22

Source:

Dexter Analysis

25% increase in 2017-22 over 2012 base which translates to 4.60% CAGR manpower growth to support

6-8% economic growth

22% 69% 8%

736

988

2370

2804

2945

3169

5502

10154

6024

0 2000 4000 6000 8000 10000 12000

Automobile / Autocomponents

Handloom & Cottage

Shipbuilding

Paper & Packaging Products

Rubber, Plastic, Petroleum & Coal Products

Electrical & Electronics hardware

Chemicals and pharmaceuticals

Food processing

Steel Industry


24876

23202

13528

12105

38402

11836

8777

4088

2910

2012 Base

Employment

Total Base -

139724



Manufacturing at Goa

Source:

Dexter Analysis

Year

Incremental Human Resource Requirement - Manufacturing

Skill Levels South Goa North Goa Goa

2012-2017

Minimally Skilled 3203 4848 8051

Semi-Skilled 7430 11164 18594

Skilled 1530 2302 3831

Total 12163 18314 30477

2017-2022


Semi-Skilled 9696 14569 24265

Skilled 1782 2680 4462

Total 15658 23576 39234



• South compared to North stands as a more premium destination for tourism

• Tourist flows growing at on an average 3-4% every year in the last 5 years

• Number of Charters have gone up from 600-700 to 900 in the last 2 years

• Trend of joining cruises among the youth in the coastal belt leads to high attrition

• Hinterland tourism and Eco-tourism being promoted

• Commonly required skill-sets & hotel infrastructure are as follows:

Tourism & Hospitality Sector

Source: Tourism Statistics 2012, Department of Tourism

Minimally Skilled Semi Skilled Skilled

Gardeners Stewards Room Attendants

Kitchen Cleaner Room Housekeeping Captains

Common Area Cleaners Comee Chefs

General Technicians Electrical / Mechanical Engineers

Category No. of Hotels No. of Rooms No. of Beds

“A” 70 6207 10434

“B” 205 6765 12566

“C” 387 5917 10956

“D” 2115 7970 15211

Total 2777 26859 49167


• Logistics has suffered due to Mining Sector slowdown

• Total cargo handled at MPT has gone down from 50 Mn tonnes in 2010-11 to 16.71 Mn. Tonnes in

2012-13 (upto Jan „13) and No. of Employees – 2800 to 2550


• Very limited presence in both districts in terms of private sector except for couple of large private

chain hospitals i.e. Apollo and Wockhardt

• Industry has been facing high attrition in general & severe shortage of nurses


Logistics & Healthcare Sector


Loader / Un-loader Truck Drivers Operations Supervisor

Crane Operators Customer Service Executives

Storage & Warehousing

ExecutivesOperations Managers


Hospital Housekeeping Ward Boys Nurses

Gardening Receptionists Lab Technicians

Ambulance Drivers Doctors


• One of the major driver behind this being the quality of English spoken among the locals along with

accent neutralization not being a problem

• Quite a few BPOs like First European Pvt. Ltd., Smart-link Network Systems, etc. are present with

much lesser attrition compared to other comparative BPO hubs


• Presence of some prominent companies like Persistent, Digisol, etc. at Verna

• Software Technology Park Authority of Goa has been created for register IT / ITes / BPO / ICT

companies and provide them with single window facilities wherein till now, 20 companies have been

registered since 2007


ITes / IT Sector


Gardeners Tele-callers Floor Managers

Housekeeping ReceptionistsIT Maintenance – Degree /

Diploma


Gardeners ReceptionistsIT / Computers – Diploma /

Degree

Housekeeping Security Guard Domain Experts


• Higher per capita income of the districts leads to requirement of multiple types of financial services

leading to fostering of this cluster

• High on aspiration value but with limited options for local youth

• Existence of 640+ Banks at State and mostly, main branches are at Panjim


• Organized retail in its nascent stage with no mall & majorly single brand outlets

• Presence of a large number of Automobiles in the households

– Around 9.26 lakh registered motor vehicles as on 31st Jan 2013 in entire Goa

BFSI & Retail/Trade/Auto Repair Services Sector


Office Boy Security Guard Banking Operator

Housekeeping ReceptionistsFinancial Services Sales

Personnel

Sales / Operations Manager


Stock BoyAsst. Floor Sales / Backend

StaffFloor Sales Staff

Housekeeping MMV / Mechanic Diesel EngineStore / Warehouse / Mall

Manager

Electrician / PaintersAutomobile or Mechanical –

Degree / Diploma


• Goa is increasingly becoming a destination for real estate investments for those outside of Goa,

seeking a second home

• Most of the investments coming from Mumbai, Delhi, Pune, Bangalore, etc.


• Multiple services like domestic help, plumbers, electricians, etc. are consumed by the private

households


Real Estate / Construction & Private Household Sector


Loader / Un-loader Masons Civil Engineers

Security man Architects


Housekeeping Plumbers Mech. / Civil Engineers

Electricians

Domestic Cook


Incremental Human Resource Requirement in Services –

2012-17

Source: Dexter

Analysis

27% increase in total base over next 5 years which translates to 4.90% CAGR manpower growth to

support 10-12% economic growth

413

498

608

641

927

1185

4007

4085

8199

35595

0 5000 10000 15000 20000 25000 30000 35000 40000

BFSI

Health Care Skills

IT ES

IT & Software Skills

Education

Private Households - Employers & Undifferentiated Production

Trade, Retail & Repair Services

Logistics

Constructuction, Real Estate & Renting Services

Hospitality

Minimally Skilled Demand Semi Skilled Skilled Demand

2012 Base

Employment

35614

16410

35614

5294

103961

4188

1805

1569

2399

2486

Total Base -

209340


Incremental Human Resource Requirement in Services –

2017-22

Source: Dexter

Analysis

34%

34% increase in 2017-22 over 2012 base which translates to 6.05% CAGR manpower growth to support

10-12% economic growth

37%

47094

564

653

822

854

1225

1374

4211

5405

9053

0 10000 20000 30000 40000 50000

BFSI

Health Care Skills

IT ES

IT & Software Skills

Education

Private Households - Employers & Undifferentiated Production

Trade, Retail & Repair Services

Logistics

Constructuction, Real Estate & Renting Services

Hospitality


2012 Base

Employment

35614

16410

35614

5294

103961

4188

1805

1569

2399

2486

Total Base -

209340


Incremental Human Resource Requirement in Service

Sector

Year

Incremental Human Resource Requirement

Skills South Goa North Goa Goa

2012-2017


Semi-Skilled 8558 14642 23200

Skilled 5287 10610 15897

Total 21195 34960 56155

2017-2022


Semi-Skilled 11142 19235 30377

Skilled 6696 13492 20188

Total 26714 44548 71262

Source: Dexter

Analysis



• South Goa has extremely fertile soil with huge prospects for Rice Production as well as Cashew and

Coconut plantations

• Despite this, large amount of agriculture produce is brought in from neighboring states

• In fact, despite the state‟s available resources, Milk had to be imported from neighboring states.

Recently, Dairy industry has been included in one of the main focus industries by the state

government for active intervention

• A significant number of workers in Agriculture & Allied industry are from outside the state

• Goa State Horticulture Development Corporation is also playing an active role in promoting new

technique usage at an household level

• One of the key areas of intervention under the Neturlim Model Village Scheme launched in the

Sanguem Taluka

• Though in last few years, agriculture has been on decline, with Governments increased focus on it,

we have assumed reversal of trend with 3-4% growth in Agricultural GDP



Tillers Coconut Plucker Agriculture Specialists

Sowers Cashew Processors Seed Experts


Incremental Human Resource Requirement - Agriculture

Source: Dexter Analysis

35% increase in next 10 years over 2012 base which translates to 3.05% CAGR manpower growth to

support 3-4% economic growth

Skill Level

South Goa

Demand –

Agriculture

(2012-2017)

North Goa

Demand –

Agriculture

(2012-2017)

Goa Demand –

Agriculture

(2012-2017)

Skilled 314 402 716

Semiskilled 628 803 1431


Total 6289 8030 14319

Skill Level

South Goa

Demand –

Agriculture

(2017-2022)

North Goa

Demand –

Agriculture

(2017-2022)

Goa Demand –

Agriculture

(2017-2022)

Skilled 347 443 790

Semiskilled 694 887 1581


Total 6944 8866 15810

Total Agriculture & Allied

Employment Base 2012

South Goa 37628

North Goa 48039

Total 85667



Profiling Data

South Goa

• Age Group

• Majority of the respondents (44%) are

falling in the age group of 25 to 40

• Gender

• 76% of the total respondents are male

• Monthly Household Income

• Most of them are belongs to average

economical background as their Monthly

Household Income is 10K-20k

• Nature of Business

• People in this district are mostly self-

employed in Garment business/Tailoring

Shop, Auto Repairing, Electronic/Electrical

Repairing, Beauty Parlour etc.

North Goa

• Age Group

• Majority of the respondents (65%) are falling in

the age group of 25 to 40

• Gender

• 86% of the total respondents are male

• Monthly Household Income

• Most of them are belongs to weak economical

background as their Monthly Household

Income is 5K-10k

• Nature of Business

• People in this district are mostly self- employed

Tailoring Shop, Saloon, Driver, Mobile Repair &

Service,Travel Agent/Guide etc.


Business Wise - Skill Requirements

Kind of Business Attitudinal Issues Required Technical Skills Required Soft Skills

Automobile

Repairing

Lack of willingness to

work on ground i.e.

Practically

Knowledge about Engine & Auto parts,

Repairing of tubes & Tyres, Air pressure

pump usage, Computer Operator Skills

Interpersonal Skills to

understand requirements,

Documentation Skills

Beauty Parlour

Willingness to stick

around for a longer

period to learn

sufficiently

Knowledge about latest machine

operations like Hair Strengthening

machine, Ultrasonic machine. Knowledge

about the process of doing Eye brows,

Haircuts, Facial, Manicure – Pedicure,

Waxing, etc.

Housekeeping and knack of

maintaining the aesthetics,

Soft Spokenness

TailoringQualities like Discipline

Punctuality

Knowledge about Machine scale,

Measurement, Needle, Chalk, Cutting &

Computer skill for designing, Stitching

Machine

Selling Skills, Communication

& Interpersonal Skills,

Information gathering about

latest trends

Electronic RepairWillingness and Ability to

learn about new things

Knowledge about electrical parts,

Hardware & Software mobile Application

and ability to Assemble – Disassemble the

latest mobile instruments, Fault finding

ability in short time

Communication &

Interpersonal Skills


Business Wise – Skill Requirements

Kind of Business Attitudinal Issues Required Technical Skills Required Soft Skills

Garment Shop Dedication towards workKnowledge of stitch types, latest trends

in the market, etc.Communication Skills

Other- Cyber Café,

Flower making,

Grocery Shop, Home

Appliance , Painting,

Photography, Travel

Agent and Stationary

Shop, Taxi Driver,

Swimmer

Employee have Easy

going Attitude and are

lacking at Concentration,

Experience, Activeness,

Cleanliness & Finishing,

Lack of time

management

Electrical Skills, Computer Operation

Skills, Knowledge about latest DSLR

Cameras, About Colour Mixing &

reactions, Juke machines, Knowledge

about Vehicle, areas and rules, life saving

techniques etc.

Communication Skill and

Customer handling skill



South Goa Summary – Aspirations & Constraints

Drop-outs, an attractive target with either Computer / Auto Mechanic Courses (3 to 4 months) with Rs. 900 to

1000 fees per month i.e. around Rs. 3500-4000 for the course with installment facility & aiming at a minimum

of 8k-12k per month salary

Operational Model possible includes Hub at District Centre with Satellite Centres at Taluka Centres

Categories

Early School

Drop-outs

10th / 12th Drop-

outs

Current 10th / 12th

Students

10th/ 12th

Passouts

Aspirations

Aspiration for Job 65% 67% 35% 37%

Aspiration to Study 25% 30% 59% 63%

Job - Specific

Aspiration

Manufacturing NS NS NS 7%

Services NS NS NS 83%

Unorganized NS NS NS 10%

Study - Specific

Aspiration

Vocational 71% 73% 65% 86%

Technical - - 11% -

Non-Technical - - 24% 14%

Most Aspired Courses (Top 2-3) MechanicComputer,

ElectricianComputer, MMV

Computer,

Hotel Mgmt

Willingness to Pay - Most Aspired

Course

(Per Month)

Rs. 1,177 Rs. 995 Rs. 1050 Rs. 922

Average Salary

Expectation

Within Goa Rs. 10,000 Rs. 12,000 Rs. 10k-15k Rs. 15k-20k

Outside Goa - Rs, 21,500 - -

International - Rs. 40,000 - -

ConstraintsFinancial Constraints Faced? 58% 74% 72% 63%

Willing to Migrate for Education? 53% 46% 60% 64%

General Remarks 47% drop-out due

to financial reason

60% drop-out due

to financial reason- -

Willingness to Pay is higher in drop-outs due to job orientation and clarity of career choice, partly triggered by

perceived lack of available options. Also, lack of finance is perceived to be a major reason behind dropping out


North Goa Summary – Aspirations & Constraints

Similar to South Goa , Drop-outs again an attractive target with either Computer / Mechanical/Mobile

Repairing/Hospitality Courses (3 to 6 months) with Rs. 700 to 800 fees per month i.e. around Rs. 2500-3500

for the course with installment facility & aiming at a minimum of 10k-12k per month salary

Categories

Early School Drop-

outs

10th / 12th Drop-

outs

Current 10th / 12th

Students

10th/ 12th Pass-

outs

Aspirations



Job - Specific

Aspiration

Manufacturing 18% 3% 32% 15%

Services 54% 54% 26% 61%

Unorganized 17% 39% 36% 24%

Study - Specific

Aspiration

Vocational 56% 77% 65% 36%

Technical 41% - 7% 22%

Non-Technical 3% 18% 25% 34%

Most Aspired Courses (Top 2-3)

Computer,

Mechanical, Mobile

Repairing

Computer,

Mechanical,

Hospitality

Computer , Auto

mobile, Hospitality

Mechanical,

Computer,

Electronic


Course Rs. 846 Rs. 700 Rs. 1250 Rs.1500

(Per Month)

Average Salary

Expectation

Within Goa Rs. 10320 Rs. 11347 Rs. 19372 Rs. 21194

Outside Goa Rs. 18750 Rs. 20833 Rs. 31682 Rs. 41068

International - - Rs. 60000 Rs. 87000

ConstraintsFinancial Constraints Faced? 50% 11% 47% 71%


General Remarks - - - -

Willingness to Migrate for Education is also higher in school drop-outs since the need to get vocationally trained

and get a job is better felt in this segment


South Goa Summary – Aspirations & Constraints

Graduates an attractive target with either IT, Tourism or Retail, in that order (6 to 12 month) with Rs. 1900 to

2000 fees per month i.e. around Rs. 12000-24000 for the course with installment facility & aiming at a

minimum of 12k-16k per month salary

Categories

General

Graduates

Technical

GraduatesITI / VTI Passouts

Workers Looking for

Skill Upgradation

Aspirations



Job - Specific

Aspiration

Manufacturing 20% 34% 25% -

Services 71% 66% 32% -

Unorganized 9% - 43% -

Study - Specific

Aspiration

Vocational 55% None - -

Technical 6% Mostly - 44%

Non-Technical 39% None - 56%

Most Aspired Courses (Top 2-3) IT, Hotel Mgmt. -Electrician, Auto

Repair, Hotel Mgmt.

Auto Repairing, Soft

Skills


Course (Per Month)Rs. 1900 - - -

Average Salary

Expectation

Within Goa Rs. 15,000 Rs. 18,000 Rs. 12,500 -

Outside Goa Rs. 30,000 Rs. 25,000 Rs. 18,500 -

International - Rs. 49,000 Rs. 30,625 -

Constraints

Financial Constraints Faced? 67% 59% 66% 47%

Willing to Migrate for Education? 58% 68% - 42%

Willing to Migrate Outside Goa for

Education?40% 38% - -

General Remarks - - -Currently - 61% - SS,

39% - MFR

General Graduates have a significantly high job orientation and primarily in services sector. However, the sectoral

preference is not very clear within services and they intend to get soft skills and related functional training as indicated


North Goa Summary – Aspirations & Constraints

Graduates an attractive target with either Computer, Hotel Management or English Speaking, in that order (6

to 12 month) with Rs. 1100 to 1800 fees per month i.e. around Rs. 6600-21600 for the course with installment

facility & aiming at a minimum of 17k-22k per month salary

Categories

General

Graduates

Technical

Graduates

ITI / VTI Pass-

outs

Workers Looking

for Skill Up-

gradation

Aspirations



Job - Specific

Aspiration

Manufacturing 2% 19% 2% 47%

Services 96% 51% 50% 53%

Unorganized 2% 19 33% -

Study - Specific

Aspiration

Vocational 22% 51% 43% 84%

Technical 6% 49% 57% 9%

Non-Technical 72% None None 7%

Most Aspired Course

Computer, Hotel

Management,

English Speaking

Computer,

Software

Language, Auto

Advanced

Hospitality,

computer,

Mechanics

Computer, English

Spoken, Retail


Course

(Per Month)

Rs. 1150 Rs. 1800 Rs. 2300 Rs. 700

Average Salary

Expectation

Within Goa Rs. 17443 Rs. 22785 Rs. 13322 Rs. 11684

Outside Goa Rs. 32333 Rs. 41666 Rs. 20686 Rs. 19,167

International Rs. 68000 - Rs. 38550 -

Constraints

Financial Constraints Faced? 60% 26% 45% 48%


Willing to Migrate Outside Goa for

Education?43% 18% - 16%


Youth Aspirations – Mapping for South Goa

Low

Low

High

High

Incr

em

en

tal M

anp

ow

er

Po

ten

tial

Youth Aspirations Across Sector

Chemicals & Pharmaceuticals

Electrical & Electronics

Food Processing & Beverages

Ship BuildingSteel & Steel Products

Auto & Auto Components & Repair


Paper & Packaging

Plastics & Rubber

Tourism & Hospitality

IT & ITes

Logistics

Retail

BFSI Healthcare


Mining & Quarrying

Shift Possible with Significant

Government Intervention

(With increasing disposable incomes and high intake in

PSBs in the coming 3-4 years)


Youth Aspirations – Mapping for North Goa

Low

Low

High

High

Incr

em

en

tal M

anp

ow

er

Po

ten

tial

Youth Aspirations Across Sector

Chemicals & Pharmaceuticals

Electrical & Electronics

Food Processing & Beverages

Ship Building

Steel & Steel Products

Auto & Auto Components & Repair


Paper & Packaging

Plastics & Rubber

Tourism & Hospitality

IT & ITes

Logistics

Retail

Banking, Financial Services & Insurance

HealthcareAgriculture & Allied

Mining & Quarrying

Shift Possible with Significant

Government Intervention

Real Estate & Construction

FMCG



Mechanism - Skill Supply Estimation

South Goa Total Population

Labour Force Participation Rate applied to get Labour Force

Growth Rate applied to 2011 population to get 2017 and 2022

population

LFPR applied to get Labour Force of 2017 and 2022

Incremental Supply of Labour calculated

Proportion applied to Incremental Supply of Labour to get Incremental Manpower Availability at different

Skilled levels.

Skill Qualification Linkages

Current Infrastructure assessed across all qualifications

Proportions for each skill level estimated


Incremental Human Resource Availability – Goa

Total Population 15.3 Lakhs

Working Age Population

10.81 Lakhs

Labour Force

5.24 Lakhs

Work Force 5 Lakhs

20222017

Total Population 15.92 Lakhs

Working Age Population 11.25 Lakhs

Labour Force

5.45 Lakhs

Work Force 5.21 Lakhs

Source: Dexter Analysis,

NSS 66th Round, Census 2011

Incremental total human resource availability is 20.67 K during 2012-17 and 21.51 K during 2017-22


Incremental Human Resource Availability – District Wise

Incremental Human Resource Availability

(In ‘000s)

2012-2017 2017-2022

South Goa North Goa Goa South Goa North Goa Goa

Total

Population26.4 33.8 60.2 27.5 35.1 62.6

Working Age

Population18.7 23.8 42.5 19.4 24.8 44.2

Labour Force 9.0 11.5 20.6 9.4 12.0 21.5

Work Force 8.6 11.0 19.6 9.0 11.5 20.5

Approximately, 40:60 ratio is being maintained between South Goa and North Goa


Skill wise Incremental Human Resource Availability –

South Goa


Education Statistics, Department of Education

Half the Incremental Human Resource

Supply is at Semi-Skilled level

Skill Level

Proportions derived

from projected

capacity additions

across levels

Incremental HR

Availability (2012-17)

Skilled 0.28 2553

Semiskilled 0.51 4577

Minimally Skilled 0.21 1949

Total 9079

Skill Level

Proportions derived

from projected

capacity additions

across levels

Incremental HR


Skilled 0.28 2658



Total 9451

Skill Level Educational Qualification

Skilled

Diploma Pass-outs, General

Graduates, Engineering

Degree, General Post

Graduates

Semi SkilledITI Pass-outs, 10th and 12th

Pass-outs

Minimally

Skilled


10th/12th Dropouts


Skill wise Incremental Human Resource Availability –

North Goa


Education Statistics, Department of Education

Skill Level

Proportions derived

from projected

capacity additions

across levels

Incremental HR


Skilled 0.30 3490



Total 11591

Skill Level

Proportions derived

from projected

capacity additions

across levels

Incremental HR


Skilled 0.30 3633



Total 12066

Half the Incremental Human Resource

Supply is at Semi-Skilled level

Skill Level Educational Qualification

Skilled

Diploma Pass-outs, General

Graduates, Engineering

Degree, General Post

Graduates

Semi SkilledITI Pass-outs, 10th and 12th

Pass-outs

Minimally

Skilled


10th/12th Dropouts


Skill wise Incremental Human Resource Availability

South Goa North Goa Goa

Skill Level

Incremental

HR

Availability

(2012-17)

Incremental

HR

Availability

(2017-22)

Incremental

HR

Availability

(2012-17)

Incremental

HR

Availability

(2017-22)

Incremental

HR

Availability

(2012-17)

Incremental

HR

Availability

(2017-22)

Skilled 2553 2658 3490 3633 6043 6291

Semiskilled 4577 4765 5736 5971 10313 10736

Minimally

Skilled1949 2029 2365 2462 4314 4491

Total 9079 9451 11591 12066 20670 21517




Education Infrastructure – South Goa



Primary Schools 493 46,628

Middle Schools 182 34,323

Secondary Schools 159 28,154

Higher Secondary Schools 35 13,420

Arts, Science & Commerce Colleges 33 7,497

Polytechnics / Other Diploma Level Courses 5 1,715



Institutes

25 1327




12

.3 K

6.2

K

14

.7 K

1.7

K


Education Infrastructure – North Goa



Primary Schools 734 53578

Middle Schools 262 41540

Secondary Schools 221 34901

Higher Secondary Schools 51 16342

Arts, Science & Commerce Colleges 39 8925

Polytechnics / Other Diploma Level Courses 5 1937



Institutes

45 2719




12

.0 K

6.6

3 K

18

.5 K

1.7

K



Skill Gap Analysis

Qualitative

Analysis

Quantitative

Analysis


73

Text

Text

Skilled

Semi-Skilled

Minimally skilled

Incremental Human

Resource Requirement

2012-17

Incremental Human

Resource Availability

2012-17

Deficit Of Human

Resources 2012-17

20.43 K

43.21 K

37.2 K

10.3 K

6.04 K

4.3 K

14.39 K

Quantitative Skill Gap Analysis – 2012-17


100.9 K 20.66 KTOTAL

32.91 K

32.96 K

80.24 K

Given the size of human resources deficit,

inward workforce migration to the state is imminent


74

Text

Text

Skilled

Semi-Skilled

Minimally skilled

Incremental Human

Resource Requirement

2017-22

Incremental Human

Resource Availability

2017-22

Deficit Of Human

Resources 2017-22

25.43 K

56.22 K

44.64 K

10.73 K

6.28 K

4.75 K

19.15 K

45.49 K

39.89 K

Quantitative Skill Gap Analysis – 2017-22


126.31 K21.51 KTOTAL 104.8 K

While the minimally skilled level is where the migrant labour can fill in, significant capacity

addition will be required at the Semi-skilled level especially in the Hospitality Sector


Quantitative Skill Gap Analysis - District Wise Breakup

South Goa North Goa

Year Skill Gap

Incremental

Human

Resource

Requirement

Incremental

Human

Resource

Availability

Gap

Incremental

Human

Resource

Requirement

Incremental

Human

Resource

Availability

Gap

2012-

2017

Skilled 7.13 2.55 4.57 13.3 3.49 9.82

Semi

Skilled 16.61 4.57 12.04 26.6 5.73 20.8

Unskilled 15.9 1.94 13.95 21.3 2.36 19.01

Total 39.6 9.07 30.56 61.3 11.59 49.71

2017-

2022

Skilled 8.82 2.65 6.16 16.61 3.63 12.98

Semi

Skilled 21.53 4.76 16.76 34.69 5.97 28.72

Unskilled 18.96 2.29 16.93 25.68 2.46 23.22

Total 49.32 9.45 39.86 76.99 12.06 64.92

Source:

Dexter Analysis

North Goa constitutes roughly 62% of the gap whereas over South Goa constitutes the rest of the 38%


Relevance of Work Force Participation Increase

Significant scope of increase in Labour & Work force participation needs to me capitalized to limit

high inward migration from states other than Goa to avoid emergence of a social issue

South Goa North Goa India Average

WPR as on 2009-10 463 463

583

(2009-10)

Desired Work Force as on 2017 257192 331522

Total Working Age Population

as on 2017475293 606797

Desired WPR as on 2017 541 546

Desired Work Force as on 2022 312914 407240

Total Working Age Population

as on 2022494780 631675

Desired WPR as on 2022 632 645


Qualitative Skill Gap Analysis – Manufacturing


So, the courses

which are high

on demand as

well as

Aspirations but

have relatively

lesser trained

manpower

available due to

capacity

constraints are

marked since

they indicate

courses where

immediate

intervention is

needed

NOTE

VH – Very High, H- High, M – Medium, L - Low, VL – Very Low

Skill Wise TradeSkill

Demand

Relative Youth

Aspiration

Available Trained

Supply

Skilled

Electrical & Electronics– Degree /

DiplomaH VH M

Mechanical – Degree / Diploma VH H M

Semi-Skilled

Fitter VH H H

Electrician VH VH H

Mechanic Electronics /

InstrumentationH VH H

Welder M H H

Grinder L L VL

Machine Operator / Jr. Machine

OperatorVH L L

CNC Operator / Programmer M M VL

Painter L VL VL

Machinist M M L

Turner M L L

Mechanic Motor Vehicle M M L

Mechanic Diesel Engine /

GeneratorM L L

Draughtsman Civil L L L

Plastic Process Operator L VL VL

Storekeeper L L L

Unskilled Helpers H L VL


Qualitative Skill Gap Analysis – Services - Tourism


So, the courses

which are high

on demand as

well as

Aspirations but

have relatively

lesser trained

manpower

available due to

capacity

constraints are

marked since

they indicate

courses where

immediate

intervention is

needed

NOTE


* In case of Stewards, despite Supply being relatively high, Demand is also much higher

Service

SectorTrades

Skill

Demand

Relative Youth

Aspiration

Available Trained

Supply

Hospitality &

Tourism

Room Attendants H H M

Captains M VH L

Receptionists M H M

Bartenders M M L

Spa Therapist L H VL

Sous Chef / Chef H VH M

Comee H M H

Stewards* VH H H

Technicians M M H

Tourist Guide M H L

House Keeping

(In House)H L H

Gardeners L VL M

Housekeeping (Common Area) M L L

Kitchen Cleaner M VL L


Qualitative Skill Gap Analysis – Other Services


So, the courses

which are high

on demand as

well as

Aspirations but

have relatively

lesser trained

manpower

available due to

capacity

constraints are

marked since

they indicate

courses where

immediate

intervention is

needed

NOTE


* Despite available trained supply being high, due to higher industrial demand, they are absorbed in the

industry and unavailable for domestic needs

Service Sector TradesSkill

Demand

Relative Youth

Aspiration

Available Trained

Supply

Transportation/

Logistics/

Warehousing

and Packaging

Drivers H M M

Floor Supervisors H L L

Documentation Executive L M L

Customer Service L L L

Real Estate /

ConstructionMasons M VL L

Private

Household

Sector

Plumbers M M M

Electricians* H H H

IT / ITES

IT / Computer – Degree /

Diploma*H VH H

Tele-callers M H M

Organized

Retail

Floor Sales Staff H M L

Backend Assistant M L M


Decision Map

Demand Side Sectors

Manufacturing

Sub-Sector

• Pharmaceuticals

• Food & Beverages

• Electrical & Electronics

• FMCG

Services

Sub-Sectors

• Tourism

• IT/ IT Enabled Services & BFSI

• Self Employment

• Tour Guide

• Beautician

• Electronic Repair

• Spa Therapist


Sub-Sectors

• Agriculture

• Fisheries

Supply Side – Target Groups

• General Graduates

• Technical Graduates

• Drop-outs

• ITI / VTI Pass-outs

• Degree / Diploma Graduates

• Drop-outs

Thrust Area - 1Thrust Area - 3 Thrust Area - 2


Recommendations – State Government

Stakeholder Recommendation Implementation Mechanism

StateGovernment

Capacity Additions / Modifications

Capacity Additions in Govt. ITIs & Pvt. ITIs / HRDF Institutes :-> Hospitality Assistant, Food Production & Baker (Hospitality), Bartender, Spa

Therapist, BPO Executive, Banking Sales, Mechanic Electronics, Hair & Skin Care, Automobile Overhauling / MMV, Electrician, Fitter, Retail - Floor Sales Staff, Stewards, Banking Operations, General Tradesman (Hospitality Maintenance)

Capacity Reductions:-> Draughtsman Civil

Focus on SDIS Implementation

-> Given the quantum of skill gap existent and the willingness to pay as well as migrate as seen earlier, MES courses should be the key drivers hereon

Increase the aspirationalvalue of Agriculture & Allied

Industries

-> Run dedicated awareness levels to glorify agricultural achievement through video recording of best practices and sharing through dissemination across the state

-> Promote rural unemployed youth training in trades like Coconut Plucking, Cashew farming & processing

-> Begin with the hinterland for implementation and move towards the coastal areas

Performance Rating among the HRDF Private Training

Institutes

-> Though significant capacity is available in terms of Private ITIs and HRDF registered institutes, Quality of manpower needs to be improved for which a performance rating system should be implemented

-> Trainer Skills & Placement Records to be the key parameters of the system-> The rating system measures both cause and output

Introduce Multi-skilling Programs in Govt. ITIs

-> Manufacturing demands multi-skilling e.g. Electrician + Electronics, Fitter + Machinist, etc. Structure courses accordingly

-> Promote CoE courses with special focus on some Sectors like Hospitality

Mobility from Vocational Stream in Schools to ITI / ITC

& Pvt. Training institutes

-> This will significantly facilitate higher enrolment in vocational stream in schooling-> Gujarat offers a good model wherein 2-year post-standard-VIII technical courses at ITIs are

at par with standard-X and 3-year post-SSC diploma, at Polytechnic colleges, at par XII-> Introduce Manufacturing vs. Services screening while entry into vocational

stream in the schools


Recommendations - Industry


Industry

Involvement in Skill

Development

-> Associations, through its Sector councils to give feedback to Govt. on course

structure

-> This will also reflect the need for internships and apprenticeships which can be

brokered through the associations

-> Direct involvement in skill development initiatives through as well as coordinated

CSR effort by the industry, especially the mining barons like Sesa Goa & Dempo Group

Better coordination for

enabling industry

exposure

-> Associations like TTAG or GCCI with significant local appreciation should form an

online portal for aggregating the internship demand from tourism and other

sectors and partner with institutions. This will help remove asymmetry of

information

-> Facilitating regular industry visits for trainers (Train the Trainers) in the

vocational training institutes

Contribution in SSC

formation & NOS

Development

-> Since Tourism SSC is still under development, Goa’s Hospitality sector can play a

significant role in giving inputs during SSC formation & subsequent NOS development

-> Additionally, the industry can also look forward to active participation in Logistics, Retail

& BFSI SSC as well


Recommendations – Training Providers


Training

Providers

Improved Industry Interface

-> The Training & Placement Officers of the ITIs, especially the Government ITIs need

to be very proactive in reaching out to the industry

-> Mandatory internships / apprenticeships with better process adherence and higher

weightage to them

-> Compulsory industry visits for the trainers every month

Capacity Planning

-> Realign their capacities to focus on the Tourism, IT / ITes, Pharmaceuticals,

Logistics and Food Processing courses as well as other services sectors

-> Cross-subsidize self-employment driven and agriculture and allied industry courses

through above higher end courses

Student Counseling

-> Better engagement at school level to increase Vocational Stream enrollment and

consequently improve the career choices

-> Enable Alumni -Guest Lectures to give students a practical picture of the industrial

scenario

Awareness creation for

Agriculture & Allied Industry

Courses

-> Spread the awareness about benefits of systematic and scientific agricultural

methods through vocational training

-> Build technological capabilities to reduce the costs of addressing the interior geographies

Focused Effort on Developing

Up-skilling courses

-> Since the skill gap is significant at the skilled level as well, training providers’ effort will have

to be realigned to meet the up-skilling needs especially in the manufacturing sector


Recommendations - NSDC


NSDC

Spread Awareness about its

initiatives

-> Goa should also be included for conducting the marketing campaign that NSDC plans

PAN India

-> Active efforts on this front are required through engagement with associations and

government through NSDC training partners in the state

Funding Initiatives

-> Broad base its Partner network in areas like Tourism, IT & ITes, Logistics,

Pharmaceuticals & Food Processing

-> Instead of new entrants in the state, support existing vocational training providers

like the Christian missionary ran institutions who are interested in funding and already

offer variety of training programs

-> Promote self-help groups to enter into training in Agriculture & Allied Industry

Sector Skills Council

-> Involve local industry in adoption of NOS across sectors as they develop

-> Facilitate Testing setup for Skill Certification with local industry support across

relevant sectors

-> Seek significant input from TTAG on Tourism NOS during its development

Co-ordination with State

Government

-> Define individual focus areas for skill development for NSDC and the state

Government

-> Develop a mechanism for enabling NSDC to act complementary to state’s initiatives

Documents

Objectives & Scope - National Skill Development Corporation · Industries 41 47 88 Large & Medium Industries 33 46 79 Total 74 93 167 Service Sector Small & Micro Industries 59 41