© Work Science Institute of SA 2008 All Rights Reserved

OPERATING

COST

Work Process (Empowerment) Levels

LowSkilled SemiSkilled Skilled Specialist Specialist Snr Consultant

Overseer Supervisor Manager Jnr Manager Mid Manager Snr Manager Exec

Instruction Practice Procedure Process Tactic Strategy Policy

Work Processing Levels(Organisational View)

‘Know-how’ (competency) - TechnologicalFinancial Impact - EconomicAccountability - Structural

Operational Requirements - Labour Relations Act

Occupational Categories / LevelsBusiness as an Eco-system

Elements

Rate for Job

© Work Science Institute of SA 2008 All Rights Reserved

The Business CaseOperational Framework

Org Lev

Job Levels

Administrative Instrumental Core Job Outputs

7 19 - 21Management

ExecutivePolicy - 'Why' actions are necessary

6 16 - 18Management

SeniorConsultant

Strategy - 'What' the actions involve and manage the overall business impact / risk

5 13 - 15Management

MiddleSpecialist

Senior Tactics - 'How' actions translate into activities

4 10 - 12Management

JuniorSpecialist

Processes - 'Who' will do, 'Where' will it be done, by 'When' and other required Specifications

3 7 - 9 Supervisor SkilledProcedures - do - knowing the most effective method, within a range of alternatives.

2 4 - 6 Overseer Semi-SkilledPractices - do - strictly in accordance with an established 'good operating practice'

1 1 - 3 Low Skilled Instruction - do as instructed.