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My keynote presentation to Open Gov West in Seattle in March 2010.
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Transparent * ParticipatoryGovernment in NY State
Andrew HoppinCIO, NY State Senate
Challenge at NYS Senate in 2009:Government 1.965, not Government 2.00x
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News “Clips” ($1.5MM/year)
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Constituent RelationshipManagement (CRM)
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Senate.State.NY.US
NYSenateCIO Mission
• TRANSPARENCY: create a more transparent legislature,
• EFFICIENCY: enable Members to serve constituents in amore effective and efficient manner, at lower cost totaxpayers
• PARTICIPATION: provide New Yorkers with the means totake a more participatory role in their State government,
Model ʻbest technology practicesʼ for legislative bodiesthroughout the United States.
Project ChecklistDoes the project increase Transparency, Efficiency, and/or Participation?
Priorities: First 6 Months
• Launch true Gov 2.0 website
• Set policies for code, content, data
• Drive social media adoption by Senate staff and constituents--> increase participation, feedback loop
• Improve Internal Collaboration Tools (e.g.: wikis, Basecamp)
• Radically expand public access to data
• Decrease costs (review entire IT stackCloud, F/OSS)
Transparency
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NYSenate.gov
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Microsites for Senators
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Microsites for Committees
Calendars
Live Events
Open Administrative Data
Open Legislative Data
Open Legislative Data
Participation
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Public Comment
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Ideas Crowdsourcing
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Social Bookmarking
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…Content to the Cloud
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Social Web Adoption
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Social Web Use
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Intuitive, Accessible Data
Efficiency
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New CRM
News 2.0
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Hosting 2.0
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Hardware 2.0
12 Month Check-Up• All administrative and legislative data open and free
• Policies enacted for code, content, and data
• 100s of staff trained to manage content
• >50% Senators using social media
• Growing public participation in government• 1,000s view live webcasts,• Dozens comment on bills,• 100s vote on legislative new ideas
• Third-parties using our data and code --> leverages tax $
• New “social CRM” being deployed
• Mainframe shut-down imminent
• Less $ spent on IT than ever before
How-To
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Blend New Talent with Legacy Talent
Publicly Set Aggressive Goals
Establish Prerequisite Policies
Win Public Support to Win Internal Support“[NY Senate] is taking a critically important step to help restore trust in
government. At a time when confidence in government in general has hitbottom, this is an extraordinarily valuable step forward” - Lawrence Lessig,Harvard Law
“..clearly setting the place that all other legislative bodies will have to follow.The U.S. Congress ought to be taking some clue” -Ellen Miller, ExecutiveDirector, The Sunlight Foundation.
“..demonstrates the New York State Senateʼs commitment to a transparent andaccessible government” - Dave McClure, U.S. GSA Associate Administrator
“With this new system, New York State takes a leadership role in accountabilityand transparency” - Craig Newmark, founder, Craigslist.org & CraigslistFoundation.
“[We] applaud the State Senate for its efforts to further open the legislativeprocess,” Barbara Bartoletti, Legislative Director, League of Women Voters.
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Adopt Entrepreneurial Best Practices:Quick Inexpensive Project Management
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…Open APIs, Open Standards
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…Open-Source (Code)
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…Open Community
Followup
@ahoppin@NYSenateCIO
NYSenate.gov/department/ciohttp://github.com/[email protected]@Senate.State.NY.US