7/23/2019 NVRAM Reset

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BizHub C650/C550/C451/C353/C253/C203 NVRAM RESET PROCEDURE

Download firmware GEQ-J8

This is an NVRAM reset tool. Follow the instructions regarding resetting the NIC first and see if that allows the

machine to fire up. If that still fails, then do the full initialize. This will also reset some counters, so keep this in mind

when dealing with accounting for this machine.

The following is an excerpt from the TSB on this....

1) NVRAM Initialize.

This operation clears all data except the information on counter list on the first page.

2) Reset NIC settings.

Only the settings related to the network are cleared.

The setting related to the network is the following items.

-Administrator Settings >> Network Setting

-Administrator Settings >> Fax Settings >> Network Fax Settings >> Internet Fax Advanced Settings

-Administrator Settings >> System Connection >> OpenAPI Settings

-Administrator Settings >> Printer Settings >> Network Timeout settings

-Administrator Settings >> Administrator/Machine Settings >> Input Machine Address >> E-mail settings

-Service Mode >> CS Remote Care >> Server Set >> Send settings

3. Procedure

1) Install the CF card with the correct firmware installed into the into the MFP with the defective NVRAM, and turn on

the MFP.

2) The following screen is displayed.

NVRAM Initialize.

[YES] [NO]

NIC setting erase.

[YES] [NO]

3) Select [YES] for the function that needs to to be initialized and press [START] after [YES] has been selected.

NOTE [START] is not displayed if both [YES], or [NO]. is selected. Only one choice can be made at any time.

4) If Completed is displayed, NVRAM or NIC rest is completed.

5) Turn on the MFP.

Perform the following when you do a NVRAM Initialize:

(Note)

After clearing NVRAM and turning on MFP for the first time, NVRAM is initialized according to the model/FW version

of the

MFP where the NVRAM is installed. While initializing, hour glass screen is displayed for about 90 seconds. Do not turn

off

the MFP while the hour glass screen is being displayed.

6) Make following setting in service mode.

System1>Marketing Area

System2>HDD>

System2>Option Board Status

System2>Image Controller Setting

System2>Software Switch Setting (required for bizhub product only)

Switch No. :10

Program Release Information

Model:bizhub C650/C550/C451/C353/C253/C203

MFP Firmware Ver. GCQ-J8, GDQ-J8, GEQ-J8

Subject: [bizhub C650/C550/C451/C353/C253/C203] NVRAM clear firmware (Jig Firmware )

2008/07/18Konica Minolta Confidential 2/2

Hex Assignment: :02

7) Turn off/on the MFP again.

8) Follow the setup procedure outlined in the installation manual for the model which this procedure was performed.