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NVPO Webinar Series: Project Successes and Challenges June 10, 2013

NVPO Webinar Series: Project Successes and Challenges June 10, 2013

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Page 1: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

NVPO Webinar Series: Project Successes and Challenges

June 10, 2013

Page 2: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Welcome and Overview

• Bruce Gellin, M.D., M.P.H.

• Shary M. Jones, Pharm.D., M.P.H., BCPS CDR—U.S. Public Health Service National Vaccine Program Office

• Alaysia Phillips, M.P.H.—JBS International, Inc.

Page 3: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Presenters

• Luis Garza—Communidades Unidas

• Luana Scanlan, M.B.A.—American Samoa Cancer Coalition

• Stefan Shearer—Oregon Health Science University

• Barbara Jorgensen, M.S.N.—Yavapai County Community Health Services

Page 4: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Bruce G. Gellin, M.D., M.P.H.Deputy Assistant Secretary for Health and Director

National Vaccine Program OfficeU.S. Department of Health and Human Services

Insert video here

Page 5: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Comunidades Unidas/Communities United Influenza Vaccine Project

Luis GarzaExecutive Director

Comunidades Unidas [email protected]

Page 6: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Successes• Culturally & linguistically appropriate materials

• Distribution of information at strategic locations

• Text message reminder database

• Partnership with local businesses “Healthy Workplace Model”

• Focus not only on education but connecting community with available resources

• Prepare community for influenza season and free clinics

Page 7: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Challenges• Project is being implemented

outside influenza season:

- Issue is not in people’s minds

- Peer to peer outreach / education not as successful as planned

- Promotoras are focused on other issues

Page 8: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Lessons Learned/Best Practices• Build an understanding of the targeted community BEFORE

starting the intervention

• Empower the community to take care of their own health

• Build collaborative, community-based partnerships

• Don’t be afraid to think outside the box!

• Develop thoughtful relationships with community members and organizations

Page 9: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Evaluation/Measurable Outcomes• Outreach plan created to guide the

program

• Informational materials developed and tested in the community

• Information displayed in 3 businesses

• 3 Promotoras (health outreach workers) trained

• 556 individuals reached thus far

• 119 individuals added to our reminder database

Page 10: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

American Samoa Community Cancer CoalitionDevelopment of an Evidence-Based HPV Immunization

Protocol for the American Samoa Immunization Program, for Delivery into Local Elementary Schools

Luana ScanlanProject Coordinator, [email protected]

Page 11: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Alignment with Community Care

Coalition (CCC) Goals

The HPV Project supports the Cancer Prevention Goal by

increasing community awareness of HPV

vaccination and HPV related cancers using

culturally tailored educational tools

Page 12: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

DemographicsPopulation of 55,519 (2010)• 3.9% age 65+ • 92% are Pacific Islanders

Leading causes of death:• Heart disease• Diabetes• Cancer

Leading cancer types:• Breast• Lung• Ovarian• Prostate

Healthcare:Block grant Medicare• One hospital, 4 clinics• 16 dialysis chairs running 24/7• All vaccines at Dept. of Health• HPV dosage 2009-2012 is less than 1,000• 90% of cancer patients have a less than 2-year survival rate

(2010) 33.4% of pop. is age 0 – 14. As of January 2013, there are 3,062 children enrolled in public

school grades 6th – 8th. 14% are targeted for

HPV vaccination

Page 13: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Successes• HPV project team of relevant stakeholders

• Established baseline data and developed data collection tools

• Established first HPV protocol

• Obtained approval for outreach from the Department of Education

• Obtained commitment from the Department of Health Nursing Director

• Worked on recall system

• Established several partnerships

Page 14: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Challenges• Low prioritization by Department of

Health• Lack of data

• Lack of supporting infrastructure:- No protocol- No organized outreach- No dedicated medical staff

• Under-utilized data management system

• Poor leverage of partnerships and resources

Result

Low HPV literacy

Low HPV vaccination rate

Page 15: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Evaluation/Measurable OutcomesHPV Vaccine Coverage Among

Adolescents Age 11–14 in Registry 2012-2013 (n=928)

0 1 2 3459 Males 372

81%44

9.6%25

5.5%184%

469 Females 22648%

12426%

7416%

459.6%

928 Total 59864%

16818%

9911%

636.8%

SOURCE: Immunization Registry, Feb. 2013

Baseline Data

Complete HPV vaccine coverage is low: less than 4% in the Registry and 1% in the public school system compared to 27% nationally and approximately 25% in the target age range (WHO, 2011).

Page 16: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Evidence to Support Project Objectives

Community based interventions implemented in combination to increase vaccination rates produce the highest impact when inclusive of community-wide Education

Reminder and recall interventionsare effective in improvingvaccination coverage especiallywith multiple dose vaccines likethe HPV vaccine

Project Objectives

1. Expand access to HPV vaccine amongst kids age 11-14 (grades 6–8)

2. Ensure incoming freshman high school students have completed 3 doses of HPV vaccine

3. Increase community demand for HPV vaccination using parent/client education in DOE settings

Project Tasks

1. Establish a systematic immunization schedule in DOE Schools

2. Improve ASIP HPV client reminder system

3. Develop parent-focused HPV education that ASIP will implement prior to ‘Immunization Day’ in each elementary school

Page 17: NVPO Webinar Series: Project Successes and Challenges June 10, 2013
Page 18: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

ClosingNext Steps:Developing tools:• Department of Health nurses’

in-service• Event planners• Pre-Immunization Day

education (Continuing Medical Educations)

• Parent-focused HPV education

Our implementation plan:Piloting ‘Immunization Day’ in two elementary schools which have the most children reportedly not immunized per Registry

Page 19: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Oregon Rural Practice-based Research Network

Rural Adolescent Vaccinations in Enterprise Quality Improvement (RAVE)

Stefan ShearerResearch Assistant

Oregon Health Science [email protected]

Page 20: NVPO Webinar Series: Project Successes and Challenges June 10, 2013
Page 21: NVPO Webinar Series: Project Successes and Challenges June 10, 2013
Page 22: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Challenges• Technology

- Reporting and recall functionality of State database has been malfunctioning for the past month

• IRB- IRB approval was delayed which caused the start

date for outreach to be pushed back. In the end, the IRB determined no oversight was needed.

Page 23: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Lessons Learned/Best Practices

• It takes coordination on behalf of the entire care team (patient, front office, MA/RN, clinician) to begin improving immunization rates and keeping patients up to date

• Understanding each other’s role in the workflow and increased and closed-loop communication allow the care team to cross-monitor and prevent patients from “falling through the cracks”

Page 24: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Evaluation/Measurable Outcomes• Outreach began on

5/20– From 5/20 - 5/31,

patients received: 1st HPV – 1 female 2nd HPV – 2 males

– Lag time between outreach and immunization

– First monthly report on outreach efforts due on 6/20/13

Tdap Meningococcal HPV (females) HPV (males)0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

80%

68%

0.33

0.11

0.23

0.1

0.11

0.14

1+ doses1 dose (HPV)2 doses (HPV)3 doses (HPV)

Up-to-date patients ages 11-18 n = 404• 206 females• 198 males• Taken from baseline assessment on 3/1/13

Page 25: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Closing• Next Steps

– Continue outreach efforts (first report due on 6/20)– Continue to look for ways to improve upon workflow

• Questions?

Page 26: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Yavapai County Community Health Services

Increasing routine HPV vaccination for adolescents/young adults

Barbara Jorgensen, M.S.N.Section Manager, Family Health & WellnessYavapai County Community Health Services

[email protected]

Page 27: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Successes• Use of proven intervention strategies

– Computerized record reminders for physicians– Mailed reminder postcards– Telephone reminders– Patient education

• Collaboration between Federally Qualified Health Center (FQHC) and Public Health Department

Page 28: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Post Cards/Movie Slides

Page 29: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Challenges• Initial delay in getting contract signed/approved by

the County Authority

• Delays occurred with contractor for EMR in making the changes/template enhancements

• Could not generate a list of patients/families for phone call reminders until EMR upgrades completed

Page 30: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Lessons Learned/Best Practices

• You cannot always be prepared for changes/challenges

• Allow the people with the most experience in a particular area to participate in decision making, etc.

• Using proven strategies should equate to improved outcomes

Page 31: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Evaluation/Measurable Outcomes

• Able to report numbers of outreach contacts for phone reminders and postcards

• Number of families reached by movie theater slides less tangible

• Know baseline number of patients in clinic who have ever had even one HPV vaccination prior to this project will compare this to the number of clients (within designated age group) who received HPV since project began

Page 32: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Closing• Next Steps:

– EMR template changes will remain – will develop physician/nurse training slides for new providers

– Phone reminder calls will also continue – at least annually– Continue to monitor numbers – hope to see continued rise in

HPV vaccination rates– AZ participation in 317 funding will make HPV vaccine available

to uninsured/underinsured (19-26 year olds)

• Questions?

Page 33: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Question and Answer Session

Please send questions via WebEx chat box.

Page 34: NVPO Webinar Series: Project Successes and Challenges June 10, 2013

Please visit http://nvpo.jbsinternational.com to view Webinar recordings and presentations.

Next Webinar: June 24, 2013, 2:00 p.m. (ET)