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ORIGIN OF THE TERM BANK The word “BANK” is derived from the Italian word “Banco”, the Latin word “Bancus” and the French word “Banque” which means “Bench”. In olden day’s money lenders used to exhibit the coins of different countries on separate bench and the business of exchanging the coins were carried on through those money lenders, especially in Greece, Italy and England. Whenever these money lenders were not in position to convert the currency of one country into the currency of another, people virtually broke up their benches. Hence the word ‘Bankrupt’. The word bank has also originated from the German word “banck” which means joint stock fund or a common fund, collected from the public for the purpose of financing the needy people. DEFINITION OF BANK It is very difficult to define the term bank or banker even the best authorities on banking have failed to give the definition of this term. The word bank is generally associated with an institution dealing in money raised from the public. In general terms, “The Business activity of accepting and safeguarding money owned by other individuals and entities, and then lending out this money in order to earn a Profit”. So we can say that banking is a company, which transacts the business of banking.

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ORIGIN OF THE TERM BANKThe word BANK is derived from the Italian word Banco, the Latin word Bancus and the French word Banque which means Bench. In olden days money lenders used to exhibit the coins of different countries on separate bench and the business of exchanging the coins were carried on through those money lenders, especially in Greece, Italy and England. Whenever these money lenders were not in position to convert the currency of one country into the currency of another, people virtually broke up their benches. Hence the word Bankrupt. The word bank has also originated from the German word banck which means joint stock fund or a common fund, collected from the public for the purpose of financing the needy people.DEFINITION OF BANK It is very difficult to define the term bank or banker even the best authorities on banking have failed to give the definition of this term. The word bank is generally associated with an institution dealing in money raised from the public.In general terms, The Business activity of accepting and safeguarding money owned by other individuals and entities, and then lending out this money in order to earn a Profit. So we can say that banking is a company, which transacts the business of banking. According to Indian Banking Regulation Act 1949, section1(b) defines Banking as Accepting for the purpose of lending or investing of deposits of money from the public repayable on demand or otherwise and withdrawal of cheques, drafts, orders or otherwise.HISTORY OF BANKING IN INDIABanking is known in India since ancient times. It is originated in our country as early 600 B.C. References are found in the early Vedic literature of deposits, pledges, loans and rate of interest. However, banking in those days consisted mainly of money lending activities. Banking in India originated in the last decades of the 18th century. Earlier in British India, mainly the employees at the east India Company established banks and they were called the Agency House. It is theses Agency Houses which paved the way for the establishment of joint stock bank to be established in India. The bank of Hindustan was the first joint stock bank to be established in India under European management. But soon it failed. The first banks were The Central Bank of India which started in 1786, and The Bank of Hindustan, both of which are now defunct. The oldest bank existence in India was The State Bank of India, which originated in The Bank of Calcutta in June 1806, which almost immediately became The Bank of Bengal. This was one of the three presidency banks, the other two being The Bank of Bombay and The Bank of Madras, all three of which were established under charter from The British East India Company. For many years the Presidency banks acted as quasi-central banks, as did their successor. The three banks merged in 1921 to form The Imperial Bank of India, which upon India's independence, became the State Bank of India.BANKING SYSTEM IN INDIAThe banking system plays an important role in the economic development of the country. Indian banking system is characterized by wide variety of institutions. At the top of the banking systems there is the Reserve Bank of India which is the central bank of the country. After India's independence in 1947, the Reserve Bank was nationalized and given broader power. In 1969 the government nationalized the 14 largest commercial banks, the government nationalized the six next largest in 1980.After the independence, Reserve Bank of India was nationalized and given wide powers. Currently, India has 96 Scheduled Commercial Banks, 27 public sector banks, 31 private banks and 38 foreign banks.Today, banks have diversified their activities and are getting into new products and services that include opportunities in credit cards, consumer finance, wealth management, life and general insurance, investment banking, mutual funds, pension fund regulation, stock broking services, etc.Further, most of the leading Indian banks are going global, setting up offices in foreign countries, by themselves or through their subsidiaries.

BANKING STRUCTURE OR BANKING SYSTEM IN INDIA Micro scenario of banking industryThe Indian banking sector is fragmented, with 46 commercial banks jostling for business with dozens of foreign banks as well as rural and co-operative lenders. State banks control 80 percent of the market, leaving relatively small shares for private rivals.At the end of February, 13.7 crore accounts had been opened under Pradhanmantri Jan Dhan Yojna (PMJDY) and 12.2 crore RuPay debit cards were issued. These new accounts have mobilised deposits of Rs 12,694 crore (US$ 2.01 billion).Standard & Poors estimates that credit growth in Indias banking sector would improve to 12-13 per cent in FY16 from less than 10% in the second half of CY14.

Government InitiativesThere have been a lot of developments in the Indian banking sector. The Government has announced a capital infusion of Rs 6,990 crore (US$ 1.1 billion) in nine state run banks, including State Bank of India (SBI) and Punjab National Bank (PNB), but based on new efficiency parameters such as return on assets and return on equity. In a statement, the finance ministry said, This year, the Government of India has adopted new criteria in which the banks which are more efficient would only be rewarded with extra capital for their equity so that they can further strengthen their position." The Union cabinet has approved the establishment of the US$ 100 billion New Development Bank (NDB) envisaged by the five-member BRICS group as well as the BRICS contingent reserve arrangement (CRA). The RBI has decided to allow nominated banks to import gold, including coins, on a consignment basis, extending its clarification issued in November 2014, which had eased certain categories of gold imports. To help Micro Small and Medium Enterprises (MSME), RBI has permitted setting up of an exchange-based trading platform to facilitate financing of bills raised by such small entities to corporate and other buyers, including government departments and PSUs.

MACRO SCENARIOIn 2014, the banking industry was confronted with huge operating pressure as a result of the weak recovery of the world economy, and the operating results varied in different countries. The banking industry in the US, UK and China performed well, while that in the Euro Zone and Japan remained sluggish. In 2015, the banking industry in the US, the UK and China is expected to maintain smooth growth, and that in the Euro Zone and Japan will still face huge growth pressure. An economy's financial markets are critical to its overall development. Banking systems and stock markets enhance growth, the main factor in poverty reduction. Strong financial systems provide reliable and accessible information that lowers transaction costs, which in turn bolsters resource allocation and economic growth. Indicators here include the size and liquidity of stock markets; the accessibility, stability, and efficiency of financial systems; and international migration and workers\ remittances, which affect growth and social welfare in both sending and receiving countries.After several years of stalled progress, the newly-elected government has begun to implement measures to cut red tape, raise infrastructure investment, deregulate key parts of the economy, and shrink the role of government, the World Bank said in its Global Economic Prospectsreport released Tuesday. Implementation stepped up during the fourth quarter, with the opening up of the coal industry to private investors, a deregulation of diesel prices to reduce the fiscal subsidy bill, a relaxation of labor market laws, and a linking of cash transfers with efforts to increase financial inclusion were all cited by the report as helping in Indias progress towards supercharged growth.While China has held the title as hardest-hitting heavyweight economy for years, it has been suffering through a slowdown and may have to give up the belt in 2017, according to World Bank projections in the report.India has beenstruggling to emerge from Chinas shadow for more than a decade but in 2017 it may at last outgrow its neighbor to the north, expanding 7.0% that calendar year while Chinas growth slows to 6.9%. Some other economistsincluding those at Goldman Sachspredict India could outpace China as early as next year.The World Bank projects that a few smaller economiesBhutan, Mozambique and Myanmar for example will experience larger growth in 2017 but Indias 7.0% expansion will be the fastest among the worlds 50 largest economies.In the calendar year 2017, the globes combined gross domestic product expansion will only be 3.2% with high-income countries expanding only 2.2% and developing countries on average growing 5.4%, the World Bank report predicted.Of course the end of 2017 is still a long way away and a lot of things will likely change in the interim to force economists to fix their forecasts. In India, they will be watching closely to see if the country continues to tweak laws and regulations to give companies and consumers more confidence to invest and help the economy expand.The implementation of reforms and deregulation in India should lift FDI. Investment, which accounts for about 30% of GDP, should strengthen, and help raise growth to 7%, the World Bank report said. This is contingent on strong and sustained progress on reforms. Any slackening in the reform momentum could result in a more modest or slower pace of recovery.THEORETICAL BACKGROUND OF THE TOPICThe theoretical study provides the back ground and the tools for NPA. It explains the method of analysis, advantages and disadvantages, scope and limitations of the various tools used to analyze the companys financial position.The focus of the financial analysis is on key figures on the financial statements and the significant relationships that exist between them. The analysis of financial statements is a process of evaluating relationships that exist between them. The analysis of financial statements is to obtain a better understanding of the companys position and performance. The first task of the financial analyst is to select the information relevant to the decisions under consideration from the total information contained in the financial statement. The second step involved in financial analysis is to arrange the information in a way to highlight significant relationships. The final step is interpretation and drawings of inferences and conclusions. In brief, financial analysis is the process of selection, relation and evaluation. The present data is devoted to an in depth analysis of financial statements use for decisions-making. The present data is mainly focused on NPA as the most widely used technique of financial statement analysis, importance of NPA and limitations of NPA.In today, banks have become a part of our life now banks offer access even a common and their activities extend to areas which are untouched. Apart from their traditional business oriented functions they have now come out to fulfill national responsibilities. They accelerate the economic growth of a country and steer the wheels of the economy towards its goal of self reliance in all fields.WHAT IS NON-PERFORMING ASSET?Action for enforcement of security interest can be initiated only if the secured asset is classified as Non-Performing Asset.MEANING OF NON-PERFORMING ASSETSAn asset becomes non-performing when it ceases to generate income for the bank. Earlier an asset was considered as non performing asset based on the concept of past due.After an account has been classified as non-performing, a bank cannot charge interest for current as well as previous years till it has been completely realized. Besides a bank cannot look future interest till the account remains in the NPA category. Thus, according to international practice income on NPA is not recognized on accrual basis but is booked only when it is actually realized.EVOLUTION OF THE NON-PERFORMING ASSETS CONCEPTProblem of loans have existed since the inception of banking, but in India definite steps were taken first in 1985, when the Reserve Bank of India (RBI) introduced the health code system and then 1992-93, the NPA concept was introduced in accordance with Income Recognition and Assets Classification (IRAC) norms.Health code system in 1985-86, a comprehensive and uniform credit monitoring system was introduced by way of the HEALTH CODE SYSTEM. This was introduced by the RBI to help banks access the quality of their credit portfolio. This also helped in effective monitoring of loan accounts.Under The Health Code System, RBI was classifying loans in three broad categories i.e. Advance classified as bad and doubtful by the bank (health code 8) Advances where suits filed or decrees obtained (health code 6 and 7) Advances with major undesirable features (health code 4 and 5) Absence of an objective and transparent yard- stick for measuring problem loans was a major problem of this system. Besides, the implementation of the health code system was not done in the right earnest way and the banks used it to paint a rosy picture of their operations. Further, the provisioning requirement had no bearing or linkage neither to the financial performance nor the conduct of the loan accounts.THE NON-PERFORMING ASSETS CONCEPTAccording to Income Recognition and Assets Classification (IRAC) norms.The present NPA concept introduced in 1933, by the RBI based on the recommendations of the Narasimham Committee on Financial System Reforms with internationally accepted norms. Unlike the health code system, banks were to classify certain categories of loan based on the Income Recognition and Assets Classification (IRAC) norms. With the introduction of the norms the Health Code System ceased to be a supervisory requirement but could not be used as a management tool.The policy of income recognition was thus made objective and based on record of recovery rather than on subjective considerations. These norms have been implemented in a phased manner since 1993.With the implementation of the revised norms on asset classification, income recognition as provisioning of NPAs many banks accumulated losses and many analysts raised concern about their future. However they remain because outlined for the overnight development was the erosion in the banks Profitability as result of their past actions. The level of gross NPAs was valued at 23% of advances in 1993.Some other factor that led to banks posting huge losses were- Directed lending to priority sector Deterioration on credit portfolio Heavy investments in government securities to meet the requirement of Statutory Liquidity Ratio (S.L.R) and the Cash Reserve Ratio (C.R.R) at unviable rates. Massive expansion into unviable rural and semi-urban branches. Outdated work technology and low productivity.However most of the commercial banks have taken measures since then abide by the spirit of the NPA concept and thus an increase in the performance of the banks is visible. Thus, the problem of NPA became apparent on 1993 following the introduction of internationally accepted prudential accounting norms.PRUDENTIAL NORMSThe introduction of prudential norms, i.e., income recognition and asset classification norms into the Indian banking industry has drastically changed the competition of the Indian banks. Many awhile the profit and loss account until the same is actually received or recovered. Therefore all assets (loans or banks started to appear weak as the impact of Non-Performing Assets were introduced in 1993, it resulted in a considerable increase in provision affecting profitability of banks tremendously).PRUDENTIAL NORMS WERE ADOPTED WITH REGARD TO Income recognition. Assets classification. Provision norms. Capital adequacy.SOME HIGHLIGHTS OF THE PRUDENTIAL NORMS The policy of Income Recognition on assets is based on the objective policy of RECORD OF RECOVERY AND PERFORMANCE OF THE BORROWAL ACCOUNT rather than any SUBJECTIVE CONSIDERATIONS. Classifications of assets are based on uniform and consistent application of norms. Standardization of provisioning requirements under the prudential accounting in comparison to the arbitrary provision in the Health Code System.RBI has tried to ensure International best practices to ensure greater transparency. PRUDENTIAL NORMS ON INCOME RECOGNITIONIncome Recognition norms are primarily on principle of RECORD RECOVERY. Thus, while interest earned from a performing asset (one which generates income from banks) is treated as income in the Profit & Loss account, interest accrued on a Non-performing Asset cannot be taken treated as income under Advances can be classified as follows-CONCEPT OF NPA:The crucial factor that decides the performance of the banks and financial institutions now a day is the spotting of Non-Performing Assets. Banks and other financial institutions are now required to recognize such loans periodically and then classify the assets.Banks are not allowed to book any income from Non-Performing Assets. Also, they have to make provision for the NPAs, which impacts Profitability. The concept of classification of bank advances in several categories started in the late 1980s scheme but at that time the terminology of NPA did not exist. It was early 1990s schemes when Anglo-American model had several block of categorization of bank assets. Prior to introduction of assets classification, banks in India had system of their own. However this accounting is not in conformity with international standards.Non-Performing Assets are a part of the banking throughout the world. It is not peculiar to public sector banks and financial institutions in India. Incidence of NPA is higher in public sector in comparison to private sector banks and foreign banks in India. TRADITIONAL CONCEPTEarlier to 1991 there was no such in Indian financial system. Before 1991 the Indian financial institution followed traditional way of accounting procedures in respect of various accounts strictly or otherwise. The system pertaining to repayment of principal amounts and periodical interest are under:First the bank or financial institutions used to credit the interest accounts in a particular date or given pre-specified period (monthly/quarterly/half yearly/yearly), irrespective of whether the borrower paid the interest or not.There was no prompt action during those days for recovery of principal / installment and the interest. Recovery action for interest and principal amount normally initiated either at the financial year or at the end of the financial year or at the time of expiry of documents.The standards set up by concerned authority are not up to the level of international standard (for financial institutions and banks Basle committee norms are internationally accepted standard). All borrower accounts were treated in the same manner till recovery procedures were initiated like filing the suits for recovery of outstanding interest and loan installment. MODERN CONCEPTNPAs came in to Indian financial system consequent to the introduction of prudential accounting norms. An era of taking Profits (even unrealized) was changed to providing for expected loss days of counting the chickens before eggs hatch are over.From the financial year 1991-92 the new accounting system came into existence. New accounting system classification of loans and interest were came in to effect. The financial institutions and banks adopted income recognition rule. RBI also took keen interest and laid several guidelines. As a result the method of assets classification came in to force while introducing these guidelines, internationally accepted standards of Basle committee recommendations were taken into consideration. As per the norms of these standards income was recognized.Steps were taken to debit the borrower/ capital only when the borrower pays the outstanding interest and the installment. Actions and initiative were taken to recover as and when the interest and installment becomes due. This becomes mandatory for banks and financial institutions. Due to all these efforts the assets were classified as follows.PERFORMING ASSETS/ STANDARD ASSETS.NON-PERFORMING ASSETSSo it is very clear that many steps were taken towards the effective and efficient of functioning of the financial institution for reducing the level of NPA to the maximum possible extent.The decades of 1990s heralded an era of economic and monetary policy change brought about by the government of India and the RBI to globalize the Indian economy. The wave of LPG that swept across the external trade sector of the world over was not without its impact on the domestic sector, the investment policies and indeed the financial sector. The implementation of the Narasimham committee ushered in the reformation of Indian banking and financial industry. Indian banks have adopted international standards of accounting since last six years. Prudential norms were adopted with regards to: Income recognition Assets classification Provisions for bad and doubtful assets Capital adequacy.The origin of the problem of NPAs lies in the quality of managing credit risk by the banks concerned, what is needed is having adequate preventive measures in place namely. Fixing pre sanctioning appraisal responsibility and having an effective post-disbursement supervision are essential. Banks concerned should continuously monitor loans to identify accounts that have potential to become non-performing.

CLASSIFICATION OF ASSETS BASED ON INCOME RECOGNITION NORMS

DEFINITION AS PER THE CLASSIFICATION OF ASSETSReserve Bank of India (RBI) has issued guidelines on provisioning requirement with respect to bank advances. In terms of these guidelines, bank advances are mainly classified in to following categories.PERFORMING ASSETS OR STANDARD ASSETSAn account is classified as performing if it does not disclose any problems and does not carry more than normal risk attached to the business. All the current loans, agricultural and non-agricultural loans which have not become NPA may be treated as standard asset.Assets should be classified as performing even if certain deficiencies such as non-availability of adequate drawing power, balance outstanding exceeding the limit, non-submission of stock statement etc.NON-PERFORMING ASSETS Assets including leased assets are treated as Non-Performing Assets if there is a threat of loss or the recoverability of the dues are in doubt. A Non-Performing Assets (NPA) is defined as a credit as a credit facility in which interest and/or installment of principal has remained outstanding for a specific period of time. An amount due under any credit facility is treated as past due when it has not been paid within 30 days from the due date. Due to the improvement in the payment and settlement systems, recovery climate, up gradation of technology in the banking system, etc., it was decided to dispense with past due concept. Accordingly, a non-performing asset (NPA) shall be an advance. Interest and /or installment of principal remain overdue for a period of more than 180 days in respect of a term loan. The accounts remains out of order for a period of more than 180 days, in respect of an overdraft/cash credit (OD/CC). The bill remains overdue for a period of more the 180 days in the case of bills purchased and discounted. Interest and/or installment of principal remains overdue for two harvest seasons but for a period not exceeding two half year in the case of an advance granted for agricultural purpose, and Any amount to be received remains overdue for a period of more than 180 days in respect of other accounts.With a view to moving towards international best practices and to ensure greater transparency, it has been decided to adopt the 90 days overdue norm for identification of NPAs from the year ending march 31,2009 were: Interest and /or installment of principal remain overdue for a period of more than 90 days in respect of a term. The accounts remains out of order for a period of more than 90 days, in respect of an overdraft/cash credit (OD/CC). The bill remains overdue for a period of more the 90 days in the case of bills purchased and discounted. Interest and/or installment of principal remains overdue for two harvest seasons but for a period not exceeding two half years in the case of an advance granted for agricultural purpose, and In case of non-agricultural loans interest and /or installment of principal remain overdue for more than 90 days. Any amount to be received remains overdue for a period of more than 90 days in respect of other accounts.SUB STANDARD ASSETSAn asset which has remained overdue for a period not exceeding 3 years. In case of all types of term loans, where installments are overdue for a period not exceeding 3 years.An asset, where the terms and conditions of the loans regarding payments of interest and repayment of principal have been renegotiated or rescheduled. After commencement of production, and should remain so as sub standard for at least one year of satisfactory performance under the renegotiated or rescheduled terms.Sub standard assets are those which have a well defined credit weakness which if not rectified will lead to problems in recovery of debt in the future. There is a high possibility that the bank will sustain loss, if deficiencies are not corrected.According to prudential norms, asset is classified as sub-standard if: A sub standard asset is one, which has been classified as an NPA for a period not exceeding 18 months.(with effect from April 2005, this period is reduced to 12 months) Current net-worth of borrower or the current market value of the security charged is not sufficient for the recovery of the dues to the bank in full. A sub-standard asset wherein the terms of the loan agreement regarding payment of interest and principal have been rescheduled.DOUBTFUL ASSETSDoubtful assets are those, which possess all the weakness of sub-standard assets in addition to weakness that make collection or liquidation improbable.According to the prudential norm, an asset is classified as doubtful if- A doubtful asset is one, which has remained NPA for a period exceeding 18 months. Erosion in value of security to the extent of more than 50% of value assessed by the bank or accepted by RBI or existence of other facto such as frauds committed by borrower can be classified by without waiting for the competition of 28 months as NPA under sub-standard category.Doubtful assets have been further classified asDOUBTFUL CATEGORY I- those doubtful assets that last for a period from 3 to 4 years.DOUBTFUL CATEGORY II-those doubtful assets that last for a period from 4 to 6 years after the completion of doubtful category and before the doubtful III category.DOUBTFUL CATEGORY III-those doubtful assets which continue as NPAs even after 6 years of being under doubtful I and doubtful II categories.LOSS ASSETSA loss asset is one, which is considered as uncollectible or irrevocable and has such little chance of recovery that is continuance as an asset is not needed.A loss asset is one, where loss has been identified by the bank or internal or external auditor or by the co-operation department or by the RBI inspection but the amount has not been written off wholly or partly.If the realizable value of the security, as assessed by the bank is less than 10% of the outstanding in the borrower accounts, the existence of the security should be ignored and the assets should be classified as a loss asset. Such an asset can be classified as a loss asset even without being categorized under sub-standard doubtful assets. It can be either written off or fully provided by the banks.For the purpose of application of income recognition norm, assets can be further sub classified as TERM LOANS: A term loan is sanctioned to a borrower for acquisition of block or fixed assets are repayable over a fixed period of time.A term loan is treated as NPA if, interest and/or installment of principal remain overdue for a period of more than 90 days in respect of a term loan. CASH CREDIT AND OVERDRAFT FACILITY: Cash credits are working capital facilities that are usually sanctioned against of stocks or merchandise.A cash credit can be treated as NPA, if it remains OUT OF ORDER.An Account is treated as out of order if the outstanding balance remains constantly in excess of the sanctioned limit or drawing power for a period 90 daysAn account may be treated as out of order if outstanding balance in the account is less than the sanctioned limit or drawing power, but there have been no credits continuously for more than 90days or the credits are not sufficient to cover the interest charged during the period. The identification of such accounts has to be done on the date of the balance sheet. BILLS PURCHASED OR BILLS DISCOUNTED: loans and advances facilities are given to borrower, against the bills drawn by them on their customer, covering goods sold on credit.The bills purchased or discounted should be treated as NPA of the bills remain overdraft and unpaid for a period of more than 90 days in the financial year. OTHER ACCOUNTS: RBI has specified that any other loan facility sanctioned by the banks to their borrower, if any that remains overdue for a period of more than 90 days, should also be treated as NPA.AGRICULTURAL ADVANCES: The RBI has given special concession to the agricultural sector for the purpose of classification of Non-Performing Assets.A loan granted for short duration crops will be treated as NPA if the installment of the principal or interest there on remaining unpaid for two crop seasons beyond the due date.A loan granted for long duration crops will be treated as NPA if the installment of the principal or interest there on remaining unpaid for one crop seasons beyond the due date.For the purpose of these guidelines, Long Duration crops would be crops with crop season longer than one year and crops which are not Long Duration crops would be treated as Short Duration crops.The crop season for each crop, which means the period up to harvesting of the crops raised would be determined by the State Level Bankers Committee in each state.Loans given for non-agricultural activities and allied activities identification of NPAs would be 90 days delinquency norm from the year ending March 31, 2006.Even in case there are temporary irregularities or deficiencies in the account, but there is not risk of default of bank loans, the assets is treated as standard asset.ADVANCES FOR ALLIED AGRCULTURAL ACTVITIES AND NON-FARM SECTOR.It should be treated as NPA if amounts of installments of principal and /or interest remain outstanding for a period of one quarter from due date/ more than 90 days.PROJECTS WHERE MORATORIUM IS GIVEN INDUSTRY PLANTATION, HOUSING.Projects where moratorium is given for payment, loan becomes due only after moratorium or gestation period is over such a loan becomes overdue if installment is not paid on due date.Housing loans or similar advances granted to staff member where interest is payable after recovery of principal, such loans should be classified as NPA when there is a default in repayment of principal on due date of payment on overdue criteria will be the basis for classification of assets.CONSORTIUM ADVANCESEach bank is required to classify the borrower accounts according to its own recovery, i.e., on the record of recovery of the individual member banks.The banks participating in the consortium to arrange to get their share of recovery transferred from the lead bank of the consortium.GUIDELINES FOR CLASSIFICATION OF ASSETSThe guidelines are as follows1. BASIC CONSIDERATION: In simple terms the classification of assets should be done by considering the well defined credit weaknesses & extent of dependence on collateral security for realization of dues. In accounts where there is a potential threat to recovery on account and existence of other factor such as fraud committed by borrower it will not be prudent for bank to classify that account first as sub-standard and then as doubtful. Such account should be straight away classified as doubtful asset or loss asset, as appropriate, irrespective of the period for which it has remained as NPA.

2. ADVANCES GRANTED UNDER REHABILITATION PACKAGES Banks are not permitted to do classification of any advances in respect of which the term have been re-negotiated unless the package of re-negotiated terms has worked satisfactory for a period of one year. A similar relaxation is also made in respect of SSI units which are identified as sick by banks themselves and where rehabilitation packages programs have been drawn by the banks themselves or under consortium arrangements.3. INTERNAL SYSTEM FOR CLASSIFICATION OF ASSETS AS NPA: Banks should establish appropriate internal systems to eliminate the tendency to delay or postpone the identification of NPAs, especially in respect of high value accounts. The banks may fix a minimum cut-off point to decide what would constitute a high value account depending upon their respective business levels. The cut-off point should be valid for the entire accounting year. Responsibility and validation level for proper assets classification may be fixed by bank. The system should ensure that doubts in asset classification due to any reason are settled through specified internal channels within one month from the date on which the account would have been classified as NPA as per extant guidelines.PRUDENTIAL NORMS ON PROVISIONINGProvisions are created to have a sufficient cushion or reserves against erosion in value assets. Advances in a bank may go bad and it is essential to protect the interest of depositor and other liabilities like capital and reserves by keeping aside predetermined amounts out of annual Profits. In conformity with the prudential norms, provision should be made on the Non-Performing Assets on the basis of classification of assets discussed earlier. Banks are required to set aside the prescribed provision by debiting the Profit and loss account as per RBI guidelines.THE CRITERIA ADOPTED FOE THE PROVISIONING OF NPAS ARE AS FOLLOWS- Time lag between an account becoming doubtful of recovery, and its recognition as a category of NPA. The realization of the security. Erosion over time in the value of security.While arriving at NPAs the following balances have to be provided for I. Interest not collected account.II. Interest suspense account, if anyIII. Unrealized interest of previous year.SOME KEY CONCEPTSa. Gross Non-Performing Assets indicates the quality of the credit portfolio of banks. Gross NPA refers to the credit facility on which the bank does not earn any income. Gross NPA is the absolute amount of such assets before any adjustment for write offs or provision are made. ILLUSTRATION OF CONCEPTS OF GROSS AND NET NPA.PARTICULARSAMOUNT

Opening Balance of Gross Non-Performing Assetsxxx

Less: Up Gradationxxx

Less: Recoveriesxxx

Less: Write Offxxx

Add: Fresh Additionsxxx

CLOSING BALANCE OF GROSS NON-PERFORMING ASSETSxxx

Less: Provision/Sundry Suspense xxx

NET NON-PERFORMING ASSETSxxx

b. Net Non-Performing Assets indicate the degree of risk in the credit portfolio of banks. Net nonperforming assets are arrived at by reducing provisions and suspense accounts (if any) from gross Non-Performing Assets. High level of net NPAs indicates high quantity of risky assets for which no provision has been made.In light of the comparisons done in the report more emphasis has been given to gross NPA levels as compared the Net NPAs as Gross NPAs do not high levels of provisioning and are a better indicator of the extent of problem loans. Net NPAs on the other hand are a better indicator of the overall financial soundless of the bank with respect to its NPAs.RECOVERY TOOLS AND THEIR EFFECTIVENESS:1. DEBT RECOVERY TRIBUNALS:Lack of expeditious court remedies has been one of the major impediments experienced by banks and financial institutions in the recovery of NPA. On the basis of the recommendation of Tiwari committee (1981) and Narasimham committee on financial systems (1991), which emphasized the need for the establishment of special tribunals for banks and financial institutions, the recovery of debts due to banks and financial institutions act was enacted in 1993. The act applies only to cases where the amount of debt due to banks/ financial institutions is `10 Lakhs or above. Filing of cases at the DRT has been a cause of concern for almost every bank in the country today. One reason for the slow pace is the requisite infrastructure at the respective DRT was inadequate to handle the huge number of cases pending with it. There has been a decision to add about 7 more DRT to the existing 22 DRT and 5 appellate authorities. This enables the banks to settle some of the pending NPAs.2. LOK ADALATS:For recovery of smaller loans, the Lok Adalat has proved a very good agency for quick justice and settlement of dues. The Gujarat state legal service authority and the DRT, Ahmadabad have nominated and appointed conciliator to deal with the cases before the Lok Adalat comprising of retired high court judge and two member from senior advocates/ industrialists/executives of the banks. This Adalats In the state of Gujarat has been found to be useful as supplement to the efforts of the recovery by the DRTs. Such agencies should be established in all the states.3. ASSET RECONSTRUCTION COMPANY: The setting of asset Reconstruction Company may be another channel to discount the NPAs of the bank to suck an agency and to developing the process if securitization of banks loan assets for providing liquidity. Perhaps secondary market of derivatives based on securitized assets could also be developed as in individual countries.4. REVENUE RECOVERY ACT:In some state, revenue recovery act has been made applicable to banks. Since this also expeditious process of adjudicating claims, banks may be notified to cover under the act by state.DIFFICULTIES WITH THE NON-PERFORMING ASSETS.1. Owners do not receive a market return on their capital. In the worst case is the bas fails, owner lose their assets. In modern times, this may affect a broad pool of share holder.2. Depositors do not receive a market return on savings. In the worst case if the bank fails, depositor lose their assets or uninsured balance. Banks also redistribute losses to other borrower by charging higher interest rates. Lower deposit rates and higher lending rates repress saving and financial markets, which hamper economic growth.3. Non-performing loans epitomize bad investment. They misallocate credit from good projects, which do not receive funding, to failed projects. Bad investment ends up in misallocation of capital and by extension labour and natural resources. The economy performs below its production potential.4. Non-performing loans may spill over the banking system and contract the money stock, which may lead to economic contraction. This spillover effect can channelize through illiquidity or bank insolvency:a. When many borrowers fail to pay interest, banks may experience liquidity shortages; these shortages can jam payments across the country.b. Illiquidity constraints bank in paying depositor e.g. cashing their pay cheques. Banking panic follows. A run on banks by depositor as part of the national money stock become inoperative. The money stock contracts and economic contraction followsc. Under capitalized banks exceeds the banks capital base Lending by banks has been highly politicized. It is common knowledge that loans are given to various industrial houses not on commercial considerations and viability of project but on political considerations; some politician would ask the bank to extend the loan to a particular corporate and the bank would oblige. In normal circumstances banks, before extending any loan would make a thorough study of actual need of the party concerned, the prospects of the business in which it is engaged, its track record, the quality of management and so on. Since this is not looked in to, many of the loans become NPAs.The loans for the weaker section of the society and the waiving of the loans to farmer are another dimension of the politicization of bank lending. Most of the depositors money has been frittered by the banks at the instance of politicians, whale the same depositor are being made to pay through taxes to cover the losses of the bank.PROBLEMS DUE TO NPA a) Owner do not receive a market return on their capital .in the worst case, if the banks fails, owner lose their assets. In modern times this may affect a broad pool of shareholder.b) Depositors do not receive a market return on saving. In the worst case if the bank fails, depositor lose their assets or uninsured balance. c) Banks redistribute losses to other borrower by charging higher interest rates, lower deposit rates and higher lending rates repress saving and financial market, which hamper economic growth. d) Nonperforming loans epitomize bad investment. They misallocate credit from good projects, which do not receive funding, to failed projects. Bad investment ends up in misallocation of capital, and by extension, labour and natural resources. e) Non-performing asset may spill over the banking system and contract the money stock, which may lead to economic contraction. This spillover effect can channelize through liquidity or bank insolvency.f) When many borrowers fail to pay interest, banks may experience liquidity shortage. This can jam payment across the country.g) Illiquidity constraints bank in paying depositor.h) Undercapitalized banks exceed the banks capital base.

MEASURES TAKEN TO DEAL WITH NPAS1. Dismantling of controls and deregulation of working of commercial banks, permitting entry of new private sector banks and permission for foreign banks to open more branches. This had the effect of opening Indian banking to global standards by making them function efficiently in a competitive environment. This was the initial step to create a structural frame work for the PSBs to enable them to adjust to the new environment and turn in to dynamic and self reliant operating units.2. The process of deregulation freed the banks from the control of finance ministry and RBI. The RBI, here after acts as a regulator. In the year 1994, RBI further fine-tuned the process by constituting separate Board of Financial Supervision (BFS) with the objective of segregating the supervisory role from the regulatory functions of RBI. Banks now operate independently in a competitive financial market, but have to comply with prudential norms and safeguards for essential for their well being.3. RBI made prudential norms, as conveyed by the Basel Accord of 1988, applicable to Indian banks. These included standards relating to capital adequacy, income recognition, asset classification and provisioning for Non-Performing Asset. This had the effect of providing much-needed transparency about the state of affair of each bank and enabled instant corrective measures to be executed.4. Banks were permitted to seek infusions of fresh equity from the public with the government retaining a 51% share of equity capital. A number of PSBs entered the market and raised tier 1 and tier 2 capitals accordingly. This has created a new class of stake holder(albeit share holder) vitally interested in the well being of the banks and qualified/ empowered to question the board of director at the appropriate forum.5. Governance: RBI emphasized the paramount importance of accepting norms of good corporate governance by banks. While the SEBI has a general set of norms applicable to all companies including banking companies, RBI has further covered the special needs of banking companies by bringing of an appropriate set of standards.6. The Credit Information Bureau (India) Limited: in order to expedite credit and investment decisions by banks and financial institutions, and curb the accretion of fresh NPAs, the credit information (India) limited., (CIBIL) was set up by the state bank of India in association with HDFC in august 2000.CIBIL was to be technology driven to ensure speedy processing, periodic updating a and availability of error-free data at all times in the system. As a first step towards activating the CIBIL, it was decided to initiate the process of collection and dissemination of relevant information within the existing legal frame work. The RBI accordingly decided to constitute a group drawing representation from CIBIL, the Indian Banks Association (IBA), select banks and FIs to examine the possibility of the CIBIL performing the role of collecting disseminating on the list of suit-filed accounts and the list of defaulter, including willful defaulter, which is presently handled by the reserve bank. The group is also expected to examine the other aspects of information collection dissemination, such as the extent, periodicity and coverage, and the feasibility of supplying information on-line to member in the future.7. Norms of lender liability: RBI has come out with broad guidelines for framing the Fair Practices Code (FPC) with regard to lender liability to be followed by commercial banks and financial institutions, emphasizing and proper assessment of borrower credit requirements. RBI has issued a draft of the model code and has advised the individual banks to adopt model guidelines for framing their respective fair practices codes with the approval of their boards. This is balancing measure. It imposes a self disciplined on the part of the banks, which will only indirectly prevent accounts turning into NPAs on account of the banks own failures or wrong actions.8. Risk assessment and risk management: since the year 1998, the RBI has been making serious efforts towards evolving a suitable and comprehensive model for risk management by the banks and to integrate this new discipline in the working systems of banks. The BBI has identified risk-prone areas in asset- liability management, credit management, changes in market conditions and counter-party and country risks and has evolved suitable models for managing all such risks. RBI has also evolved system of risk-based supervision of banks. It also advised banks on parallel schemes for carrying out internal audit based on risk perception.9. E-banking VRS: the influence if these areas of banking reforms may not appear directly relevant to reduction of NPAs. However, computerization provides for data-accuracy and operation efficiency and results in a better management information system (MIS). VRS rationalizes the work force, which in turn results in better productivity and operational efficiency. 10. RBI has also cautioned banks on the use of gains from the sale of investment: It has advised banks to follow a more prudent policy for utilizing the gains realized on sale of securities arising from a decline in interest rates and also for building up adequate reserves to guard against any possible reveal of the interest rates environment due to unexpected developments. Accordingly, Banks are required to build an Investment Fluctuations Reserve (IFR) of a minimum of 5% of all investment in the held for trading and available for sale categories within 5 years.11. Circulation of information on defaulter: the RBI has put in place a system for periodic circulation of details of willful defaults of borrower of banks and financial institutions. This serves as a cautionary list while considering request for new or additional credit limits form defaulting borrowing units and also from the director/ proprietor/ partner of these entities. The RBI also publishes a list of borrower (with aggregate outstanding of `1crore and above) against whom banks and FIs have filed suits for recovery of their funds, as on 31 march every year. These measures serve as negative basket of steps shutting off fresh loans to these defaulters.12. Recovery actions against large NPAs : RBI advised public sector banks to examine all cases of willful defaults of `1crore and above file suits in such cases, and file criminal cases in regard to willful defaults are required to review NPA accounts of .1crore and above with special reference of staff accountability.13. Special mention accounts: in a recent circular, RBI has suggested to the banks to have a new asset category or special mention accounts for early identification of bad debts. This would be strictly for internal monitoring loans and advances overdue for less than one quarter and two quarter would come under this category. Data regarding such accounts will have to be submitted by the banks to the RBI. However, special mention assets would not require provisioning, as they are not classified as NPAs. An asset may be transferred to this category once the earliest science of sickness/ irregularities are identified. This will help banks look at account with potential problems in focused manner right from the onset of the problem, so that monitoring and remedial actions can be more active. Once these accounts are categorized and reported, proper top management attention would also be ensured. Borrower having genuine problems due to temporary mismatch in funds flow or sudden requirements of additional funds may be entertained at the branch level and for this purpose, a special limit to overcome such contingencies may be built in to the sanctioned process itself.MANAGEMENT OF NPAIt is very necessary for bank to keep the level of NPA as low as possible. Because NPA is one kind of obstacle in the success of bank so, for that the management of NPA in bank is necessary. And this management can be done by following way: Framing reasonably well documented loan policy and rules. Sound credit appraisal on well-settled banking norms. Emphasizing reduction in Gross NPAs rather than Net NPAs Pasting of sale notice/ wall poster on the house pledged as security. Recovery effort starts from the month of default itself. Prompt legal action should be taken. Position of overdue accounts is reviewed on a weekly basis to arrest slippage of fresh account to NPA. Half yearly balance confirmation certificates are obtained from the borrower regularly. A committee is constituted at Head Office, to review irregular accounts. Due to lower credit risk and consequent higher Profitability, greater encouragement is given to small borrower. Recovery competition system is extended among the staff member. The recovering highest amount is felicitated. Adopting the system of market intelligence for deciding the credibility of the borrower Creation of a separate Recovery Department with Special Recovery Officer appointed by the RCS.FACTOR RESPONSIBLE FOR NPA1. Improper selection of borrowers activities2. Weak credit appraisal system.3. Industrial problem.4. Inefficiency in management and monitoring. 5. Lack of proper follow up by bank.6. Recession in the market.7. Due to natural calamities and other uncertainties. THE EFFECT OF NPA1. They decrease Profitability.2. They reduce capital assets and lending limits.3. They increase loan loss reserves.4. They bring unwanted attention from government regulator.RECOVERY OF NPAIMPORTANCE OF RECOVERY:I. Increase in the income of bank.II. Increase in the trust of share holder in bank.III. Level of NPA reduces as the recovery done.IV. Decrease in provisioning requirements

CHAPTER 2COMPANY PROFILESBI- STATE BANK OF INDIACOMPANY OVERVIEWSTATE BANK OF INDIA

TypePublic

TradedasNSE:SBINBSE:500112LSE:SBIDBSE SENSEX ConstituentCNX Nifty Constituent

IndustryBanking,Financial Services

Founded27 January 1921AsImperial Bank of India2 June 1956 , Nationalization , 1 July 1955[1]

HeadquartersMumbai,Maharashtra,India

Area servedWorldwide

Key peopleArundhati Bhattacharya(Chairperson)

Productsconsumer banking,corporate banking,finance and insurance,investment banking,mortgage loans,private banking,private equity,savings, Securities,asset management,wealth management,Credit cards,

Revenue210736crore(US$33billion) (2013)[2][3]

Profit17916crore(US$2.8billion) (2013)[2][3]

Total assets2374839crore(US$380billion) (2013)[2][3]

Total equity98884crore(US$16billion) (2012)[2][3]

OwnerGovernment of India

Number of employees222,033 (2014)

SloganThe Banker to Every Indian

Websitewww.sbi.co.in

NAME OF THE COMPANY AND ITS HISTORYSTATE BANK OF INDIAEVOLUTION OF SBIThe origin of theState Bank of Indiagoes back to the first decade of the nineteenth century with the establishment of the Bank of Calcutta in Calcutta on 2 June 1806. Three years later the bank received its charter and was re-designed as the Bank of Bengal (2 January 1809). A unique institution, it was the first joint-stock bank of British India sponsored by the Government of Bengal. The Bank of Bombay (15 April 1840) and the Bank of Madras (1 July 1843) followed the Bank of Bengal. These three banks remained at the apex of modern banking in India till their amalgamation as the Imperial Bank of India on 27 January 1921.Primarily Anglo-Indian creations, the three presidency banks came into existence either as a result of the compulsions of imperial finance or by the felt needs of local European commerce and were not imposed from outside in an arbitrary manner to modernize India's economy. Their evolution was, however, shaped by ideas culled from similar developments in Europe and England, and was influenced by changes occurring in the structure of both the local trading environment and those in the relations of the Indian economy to the economy of Europe and the global economic framework.

Bank of Bengal H.O.EstablishmentThe establishment of the Bank of Bengal marked the advent of limited liability, joint-stock banking in India. So was the associated innovation in banking, viz. the decision to allow the Bank of Bengal to issue notes, which would be accepted for payment of public revenues within a restricted geographical area. This right of note issue was very valuable not only for the Bank of Bengal but also its two siblings, the Banks of Bombay and Madras. It meant an accretion to the capital of the banks, a capital on which the proprietors did not have to pay any interest. The concept of deposit banking was also an innovation because the practice of accepting money for safekeeping (and in some cases, even investment on behalf of the clients) by the indigenous bankers had not spread as a general habit in most parts of India. But, for a long time, and especially up to the time that the three presidency banks had a right of note issue, bank notes and government balances made up the bulk of the investible resources of the banks.The three banks were governed by royal charters, which were revised from time to time. Each charter provided for a share capital, four-fifth of which were privately subscribed and the rest owned by the provincial government. The members of the board of directors, which managed the affairs of each bank, were mostly proprietary directors representing the large European managing agency houses in India. The rest were government nominees, invariably civil servants, one of whom was elected as the president of the board.

Group Photograph of Central Board (1921)EMPLOYEESSBI is one of the largest employers in the country having 222,033 employees as on 31 March 2014, out of which there were 45,132 female employees (20%) and 2,610 (1%) employees with disabilities. On the same date, SBI had 42,744 Schedule Caste (19%) and 17,243 Schedule Tribe (8%) employees. The percentage of Officers, Assistants and Sub-staff was 36%, 46% and 18% respectively on the same dateHiring drive: 1,776 Assistants and 1,394 Officers joined the Bank in FY 2013-14, for expansion of the branch network and to mitigate staff shortage, particularly at rural and semi-urban branches.Staff productivity: As per its Annual Report for FY 2013-14, each employee contributed net profit of INR 4.85 lakhs.Associate banks

Main Branch of SBI in Mumbai.SBI now has five associate banks, down from the eight that it originally acquired in 1959. All use the State Bank of India logo, which is a blue circle, and all use the "State Bank of" name, followed by the regional headquarters' name: State Bank of Bikaner & Jaipur State Bank of Hyderabad State Bank of Mysore State Bank of Patiala State Bank of Travancore

The State Bank of India and all its associate banks are identified by the same bluekeyholelogo. The State Bank of Indiawordmarkusually has one standard typeface, but also utilises other typefaces.

MISSION, VISION & VALUESVISION My SBI. My Customer first. My SBI: First in customer satisfactionMISSION We will be prompt, polite and proactive with our customers. We will speak the language of young India. We will create products and services that help our customers achieve their goals. We will go beyond the call of duty to make our customers feel valued. We will be of service even in the remotest part of our country. We will offer excellence in services to those abroad as much as we do to those in India. We will imbibe state of the art technology to drive excellence.VALUES We will always be honest, transparent and ethical. We will respect our customers and fellow associates. We will be knowledge driven. We will learn and we will share our learning. We will never take the easy way out. We will do everything we can to contribute to the community we work in. We will nurture pride in India.PRODUCTS & SERVICES PROFILEPAYMENTS/TRANSFER1. Funds TransferYou can now avail a bouquet of funds transfer services through Internet banking Transfer funds within your own accounts Transfer funds to third party account held in the same bank Make an Inter bank funds transfer to any account held in any bank including State Bank Group Pay any VISA credit card bill Transfer funds to religious and Charitable institutions Record standing instructions to transfer a fixed amount at a scheduled frequency for a period not exceeding one year Transfer funds to NRE PIS accounts to facilitate online trading2. Intra-Bank TransferInter Bank Transfer enables electronic transfer of funds from the account of the remitter in one Bank to the account of the beneficiary maintained with any other Bank branch. There are two systems of Inter Bank Transfer - RTGS and NEFT. Both these systems are maintained by Reserve Bank of India....

3. RTGS/NEFTRTGS - Real Time Gross Settlement- This is a system where the processing of funds transfer instructions takes place at the time they are received (real time). Also the settlement of funds transfer instructions occurs individually on an instruction by instruction basis (gross settlement). RTGS is the fastest possible interbank money transfer facility available through secure banking channels in India.NEFT - National Electronic Fund Transfer- This system of fund transfer operates on a Deferred Net Settlement basis. Fund transfer transactions are settled in batches as opposed to the continuous, individual settlement in RTGS. Presently, NEFT operates in hourly batches from8 amto7 pmon week days and8 amto1 pmon Saturdays.The above mentioned facilities are available to both Retail and Corporate Internet Banking users of SBI (provided they have availed transaction rights).

4. Credit Card (VISA)Credit Card (Visa) Bill Pay is a special service that allows you to transfer money online from your SBI account to any VISA Credit Card issued in India. Credit Card (Visa) Bill Pay is so quick, simple and a convenient alternative to Demand Drafts, cheques or pay orders.5. IMPS PaymentsImmediate Payment Service (IMPS) is an instant interbank electronic fund transfer service through mobile phones. It is also being extended through other channels such as ATM, Internet Banking, etc.6. NRI eZ Trade Funds Transfer

E DEPOSITS1. E-TDR/e-STDRAs a general rule the minimum tenure for a term deposit is7 daysand the maximum is10 years. However Both TDR and STDR are bound by the following minimum and maximum tenures. Minimum tenure is7 daysfor TDR and180 daysfor STDR and Maximum tenure is3650 daysfor TDR and STDR.

2. E-TDR/e-STDR under Income Tax Savings SchemeThe name(s), mode of operation and home branch of newly generated deposit a/c will be same as in debit a/c, from which term deposit a/c is funded. However in case of Joint Accounts only the first holder shall be eligible for deduction from income under section 80C of Income Tax Act.3. SBI Flexi DepositUnlike Recurring Deposit account, SBI Flexi Deposit offers flexibility in choosing the deposit amount within the minimum and maximum limits per financial year. he Minimum deposit amount is Rs. 5,000/- per Financial Year. Higher amounts in multiples of Rs. 500/- may be deposited with minimum of Rs. 500/- at any one instance. Deposits can be made anytime during a month and any number of times. The Maximum deposit amount is Rs.50,000/- in a Financial Year.4. E-Annuity Deposit SchemeUnder this scheme, a lump sum amount is deposited by a customer which is repaid to the customer over a period in equated monthly installment which comprises part of principle amount and interest on the reducing principle amount as well. Using the scheme customer can have fixed monthly amount against his one time deposit. Payment will start on anniversary date of the month. If date is non-existent (29th, 30th and 31st), it will be paid on 1st day of next month.5. E- Recurring DepositsThe period of deposit shall be minimum 12 months and maximum 120 months.Smart Cards1. Gift Card2. State Bank Virtual Card3. Smart Pay-out CardState Bank CollectBill PaymentsWestern Union ServiceNPS ContributionPower Jyoti Fee Collection (PUL)Loan against Shares

Services offered by the company: NRI Services Personal Banking International Banking Agriculture / Rural Corporate Banking SME Government Business Domestic Treasury

MAJOR COMPETITORSSome of the major competitors for SBI in the banking sector areAxis Bank,ICICI Bank,HDFC Bank,Punjab National Bank,Bank of Baroda,IndusInd Bank,Canara Bank,Bank of IndiaandUnion Bank of India. However in terms of average market share, SBI is by far the largest player in the market.

MARKET SHAREAs on 31 March 2014, Government of India held around 58.59% equity shares in SBI.Life Insurance Corporation of Indiais the largest non-promoter shareholder in the company with 14.99% shareholding.ShareholdersShareholding

Promoters: Government of India58.60%

Banks & Insurance Companies16.79%

FIIs/GDRs/OCBs/NRIs12.04%

Mutual Funds & UTI03.78%

Private Corporate Bodies02.87%

Others5.92%

Total100.0%

The equity shares of SBI are listed on theBombay Stock Exchange,where it is a constituent of theBSE SENSEXindex,and theNational Stock Exchange of India,where it is a constituent of theCNX Nifty. ItsGlobal Depository Receipts(GDRs) are listed on theLondon Stock Exchange.

AWARDS RECEIVED SBI was ranked 73rd largest bank in the world, according to 2014 SNL financial data. SBI won the Best Bank award in the 'ASIAMONEY FX POLL OF POLLS 2014 for best overall performance as domestic provider of Forex services over the last 10 years. SBI was ranked as the top bank in India based ontier 1 capitalbyThe Bankermagazine in a 2014 ranking. SBI was ranked 298th in theFortune Global 500rankings of the world's biggest corporations for the year 2012. SBI won "Best Public Sector Bank" award in theD&BIndia's study on 'India's Top Banks 2013'. State Bank of India won three IDRBT Banking Technology Excellence Awards 2013 for Electronic Payment Systems, Best use of technology for Financial Inclusion, and Customer Management & Business Intelligence in the large bank category. SBI won National Award for its performance in the implementation of Prime Ministers Employment Generation Programme (PMEGP) scheme for the year 2012. Best Online Banking Award, Best Customer Initiative Award & Best Risk Management Award (Runner Up) by IBA Banking Technology Awards 2010. SKOCH Award 2010 for Virtual corporation Category for its e-payment solution SBI was the only bank featured in the "top 10 brands of India" list in an annual survey conducted byBrand FinanceandThe Economic Timesin 2010. The Bank of the year 2009, India (won the second year in a row) by The Banker Magazine. Best Bank Large and Most Socially Responsible Bank by the Business Bank Awards 2009. Best Bank 2009 by Business India. The Most Trusted Brand 2009 by The Economic Times. SBI was named the 29th most reputed company in the world according toForbes2009 rankings. Most Preferred Bank & Most preferred Home loan provider by CNBC Visionaries of Financial Inclusion By FINO Technology Bank of the Year by IBA Banking Technology Awards SBI was 50th Most Trusted brand in India as per theBrand Trust Report2013, an annual study conducted by Trust Research Advisory, a brand analytics company and subsequently, in theBrand Trust Report 2014, SBI finished as India's 19th Most Trusted Brand in India.CORPORATE SOCIAL RESPONSIBILITYCSR Philosophy: The Bank is a corporate citizen, with resources at its command and benefits which it derives from operating in society in general. It therefore owes a solemn duty to the less fortunate and under-privileged members of the same society. Staff members are encouraged to make their contribution by understanding the aspirations of the public around them and by endeavouring to evolve measures to remove indisputable social and developmental lacunae.

SWOT ASSESSMENTSWOT Analysis

Strength1. The biggest bank in the country2. Has a separate act for itself. Thus, a special privilege.3. Biggest branch network in the country4. First public sector to move to CBS

Weakness1. Huge amount of staff2. Expected to experience high level of attrition due to retirement of its top management3. Still carries the image of the old Govt. sector bank

Opportunity1. Pool in talent to replace the going top management to serve the next generation2. Make better use of its CRM3. Expansion into rural areas

Threats1. Consolidation among private banks2. New bank licenses by RBI3. Foreign banks that have sophisticated products

ICICIHDFC