Slide 1

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

The Six Pillars of CharacterTrustworthiness

RespectResponsibility

FairnessCaring

Citizenship

Slide 2

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

TRUSTWORTHINESS!

What does it mean to be “Trustworthy”?What characteristics does a trustworthy person

posses?Personal assessmentPractical application

Slide 3

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Characteristics of TrustworthinessIntegrityHonestyPromise-keepingLoyalty

Slide 4

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Rate yourself!Do you tell the truth, even when it may cost you?Are you sincere, not deceptive, tricky or sneaky?Are you candid and forthright, volunteering

information others may need/want to know?Do you honor others property?

Slide 5

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

RESPECTRespect is to have and demonstrate “worth” in

all individuals as well as oneself.To have and demonstrate Respect is an ethical

“duty” of all human beingsRespect is not admiring someone because of

status or relationshipRespect is treating all people with worth and a

sincere“attachment” to fellow human beings

Slide 6

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Characteristics of RespectHONOR the INDIVIDUALCIVILITYHONOR Reasonable Standards & CustomsLIVING by the “Golden Rule”ACCEPTANCE of DifferencesRESPECT AUTONOMY of OthersAVOID Violent Actions in Words and Deeds

Slide 7

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Respectand Universal StandardsThe Golden Rule is seen in various forms in

every world religion and is a fundamental ethical truth.

“Do unto others as you would have them do unto you”.

Rule of Universality: You must ask yourself, if everyone did “it”, would it be a “good thing”?

Slide 8

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Respect: Rate YourselfAsk yourself how often you demonstrate these

qualities?I treat others the way I wish to be treated.I respect the privacy of others (including kids).I respect autonomy and let others make decisions

about their own lives.I am courteous and polite; not yelling, insulting or

embarrassing others. I use please and thank you.I demonstrate acceptance and tolerance of racial,

ethnic, religious difference and ability levels

Slide 9

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Respect & Human DignityRespect the dignity, privacy and freedom of other

people with courtesy and with acceptance and tolerance of differences.

“Sir, I will treat you as a gentleman, not because you are one, but because I am one”-Thomas Jefferson

Adapted from Josephson Institute of Ethics. CHARACTER COUNTS! In Iowa is a project of the Institute of Character Development at Drake University. www.CharacterCountsInIowa.org.

Slide 10

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

ResponsibilityIt requires us to recognize that what we do

and what we don’t do matters and that we are morally responsible for the consequences of our choices.

“Too many people are ready to carry the stool when the piano needs to be moved.”

-unknown

Slide 11

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

We Should Teach our Children That:Choosing not to choose IS a choiceSome of our choices are conscious, some

are notWe choose whether to be conscious and

concerned about the consequences of what we say and do, including the choice to be willfully blind

Slide 12

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

12 Major Concepts of Responsibility1. Be Accountable2. Exercise Self-Control3. Plan and Set Goals4. Choose Positive

Attitudes5. Do Your Duty6. Be Self-Reliant

7. Pursue Excellence8. Be Proactive 9. Be Persistent10.Be Reflective11.Set a Good Example12.Be Morally Autonomous

Slide 13

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Responsibility Inventory:Do you assume your professional duty, what you

really should do?Are you standing up and being accountable for

what you do and what you don’t do?Are you really doing your best, pursuing

excellence in all you do?Do you demonstrate self-control of your temper,

desires, and passions?Do you demonstrate self-discipline by doing what

you should do even when it is difficult or unpleasant?

Slide 14

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

FairnessOrange – scale – symbolizes an orange that

can be easily divided into equal sections for sharing among friends.

Fairness and justice are twin concepts concerned with processes and consequences. They establish moral standards for decisions that affect others. Fair and just decisions acknowledge and deal with concepts such as equity, equality, openness, impartiality, and consistency. The central idea of both fairness and justice is the same.

Slide 15

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Components of the pillar:

ImpartialityOpenness

Slide 16

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Two types of Fairness Procedural Fairness

Fair Notice – Did the accused have fair notice that the conduct was wrong?

Impartiality – Can you serve as a fair and impartial judge? Fact Gathering – Be thorough without being compulsive. Fair Hearing – Allow the accused an opportunity to tell his/her story.

Substantive Fairness There is a moral obligation to make fair decisions. Three rules about fairness of decisions:

Disagreements are inevitable – be content to do your best Be clear about the criteria you use in the decision and let people know the

standards ahead of time. Have a clear procedure in place for reaching decisions

Fairness is when everyone get what they need/deserve, not necessarily what they want.

Slide 17

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Six Theories of Substantive Fairness:

Merit – A person is entitled to that which he/she can acquire based on skill, talent, or hard work.

Need – A person is entitled to whatever he/she needs.Might – A person is entitled to that which he/she can

acquire irrespective of merit, need, or effort.Equality – A person is entitled to an equal share of that

which is available regardless of merit, need, or effort.Seniority – A person is entitled to a larger share of that

which is available as their age or longevity increases.Effort – A person is entitled to benefits in proportion to

the effort he/she expends regardless of merit, need, or power.

Slide 18

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Wrap up and Discussion: A Question of Fairness Exercise

You must fire one of the following employees/You can only keep one of the following employees. Who will it be? Able – your newest employee is young, unmarried, and your best

producer. Able gets more work done effectively than any other employee.

Needly – a competent worker of four years, is a single parent with three small children and needs the job the most.

Oldham – is a good worker, has been employed by your company for the longest (18 years), and is two years away from retirement.

Tryhard – is a good producer with a terrific attitude and is the hardest worker you have

Mighty – is a competent employee and is related to the Chairman of the Board.

Slide 19

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

CaringCaring is a cornerstone of ethical behaviorWhat does if mean to be a “Caring” PersonPersonal assessmentPractical application

Slide 20

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Caring in actionBe kindBe CompassionateShow you careExpress gratitudeForgive othersHelp people in needDON’T: Be mean, cruel or insensitive

Slide 21

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Are Y ou a Caring Person? (Take this self-evaluation and find out.)

True False

I am never mean, cruel, or insensitive.

I treat people with kindness and generosity.

I am charitable.

I give of myself for the benefit of others.

I am responsive to the concerns and needs of others. I conclude that: _____________________________________________

Remember, caring is not just a way of feeling, it's a way of behaving!

Rate yourself

Slide 22

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Practice Caring Behavior “I expect to pass through the world but

once. Any good therefore I can do or any kindness I can show to any fellow creature, let me do it now. Let me not defer it or neglect it for I shall not pass this way again.”– Stephen Grellet, French Quaker missionary (1773-1855)

Slide 23

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

CitizenshipCitizenship is the duties, rights and conduct

and responsibilities of the citizen of a state.

Slide 24

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Give me examples of CitizenshipBe a good Neighbor

Slide 25

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

What does it mean to demonstrate Citizenship?Be a good NeighborCare about and pursue the common good.Be a volunteerProtect the environmentPlay by the rulesRespect authority and lawParticipate in making things better by voicing

your opinion

Slide 26

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Personal Inventory1. Scrupulously follow organization rules.2. Playing by the rules (no cheating, shortcuts)3. Obeying the law/ Respecting authority4. Paying your taxes (whatever is lawfully owed)5. Performing civic duties (voting or jury duty)6. Doing volunteer community work7. Conserving our resources and protecting the

environment.

Slide 27

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Civil Disobedience“ One who breaks an unjust law must do so

openly, lovingly, and with a willingness to accept the penalty. I submit that an individual who breaks a law that his conscience tells him is unjust, and who willingly accepts the penalty of imprisonment in order to arouse the conscience of the community over its injustice, is really expressing the highest respect for the law.”

Dr. Martin Luther King Jr.Letter from a Birmingham jail, 1963

Slide 28

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Personal and Professional Thoughts for ConsiderationWhat are you doing now?What can you do to practice better

citizenship?In your professional/personal contact with

other people, think about what you do to teach or demonstrate the traits associated with citizenship.

Slide 29

November 9 – 11, 2008Lodge of the Four Seasons

Lake Ozark, MO

Thank YouQuestions?