8/3/14 10:46 PMReport Days are Monday, Wednesday, and FridayMAKING TELEPHONE CALLS AND LEAVING VOICEMAIL.First enter the day they missed (FTR)Second enter the day you called Example:Put T/C, which means telephone contact with any person other than the probationer.You can also put: T/P with Def. advised them to report on the ________.T/C (with friend, female or male if you dont know who it is, or fail if there is no voicemail or answer.)Third put the new date under the old V/M (voicemail) ADV DEF to report on ________.Footnote: The phone message you can leave should go like this. This is __________ with Intertech Probation I am calling because you missed your appointment on the __________ we will need to see you on the _________.If they answer; hi may I speak with ______________? This is Ashley with Intertech Probation I was just calling because John Doe missed his appointment on the _________ so you will need to come in on the _____________.If they ask questions just say you will have to come in and speak with your probation officer.

POSTCARDS.Put the date FTR (failure to report)Todays dateP/C (post card)

T/C AND P/C

The payments made online must be entered manually. Probation payment is going to be the first code to pop up.On transaction total add what they paid.The payment type is always going to show up as money order. (You can change it to cash if they paid with cash, or credit card.)In the receipt box put credit card.

Example:

Date

Code

Transaction total

Restitution

Court fees

PSV-Probation Supervision Fee

CVF

CSWINS

Receipt (next appointment date.)

Comments

Footnote: you will use a code whenever making entries or putting in payments. 00 codes are for adding drug test and community service, also if there is a mistake with the amount entered the 0 codes are a good way to adjust the amount.

Mail in reports is for people who live more than 50 miles away. They are due by the 20th of each month or 15th depending on the officer.

If you need to deduct money then you would use the 200 codes.

FINES AND RESTITUTION ASK SARAH BEFORE YOU MESS UP.

And for the love of all that is holy do not use 100 codes.

Receiving Payments Online8/3/14 10:46 PM

When talking to a probationer.Start with how are you? Then ask is all your information the same?Have you gotten into any trouble? (Police contact)How much are you paying today?If they have a clinical evaluation ask about it. (How did it go?)When do you think you can make a payment?Next payment makes sure you figure out what they need to be current.Document when their next appointment is and write down any needs they have. (Conditions of the case they need)If they have a time sheet always document how many hours are in their timesheet so you can keep better records in case they loose it or there is a discrepancy. Show how much they have been doing per month, how much of a credit they have, this will help you have a better idea on how much they owe on a fine. Just have it to refer back to.Also, if they are doing community service they have to sign an insurance waiver release. In the amount of $15.00 for 40 hrs worth of insurance.

On the computer, look the person up, then go to the comment section.Ex.8/4/2014 AGO.V. NO P.C. SHOWS CLINICAL EVALUATION WITH TREATMENT RECOMMENDATION TO COMPLETE 6 ASAM LEVEL ONE CLASSES, AND SIGN ON SHEET OF 4/6 SESSIONS ATTENDED THUS FAR SHOWS FINE ACT # 132038 OF $50.00 PAID FB $376.00 SAYS WILL COMPLEYE VIP THIS WEEKEND PAYS $44.00 IN CASH ADV MUST BE MONEY ORDER NEXT TIME OV 9-8-14 W/$44.00: FINE RCT,SAC,VIP.

EX:O.V. NO P.C. PAYS $50.00 TO FEES. STATES HE HAS BEEN WORKING ON THE NEW MARRIOTT HERE IN TOWN. OWES $81.00 FEE THRU AUGUST SAYS HE CAN PAY REST ON FRI REMINDED OF TERM UPON PIF OV 8-8-14

Ashley Griffin8/3/14 10:46 PMPSF-CVF= THERE PAYMENT

IN COURT.The probation officer will look at the clerks slip. They will then fill out paperwork for the new client. They will ask the following

NameBirth DateWeightEye ColorSocial SecurityHome AddressPhone NumberRelative or number they can be reachedWhere they work

Tell them how many months probation they have Tell them to report as directedTell them the fees they have to pay each monthLet them know that if they move or get a new number they have to report it to there probation officer, they cant violate any laws and may not have drugs or alcohol during probation.

They will also be subject to random drug test, also they must truthfully answer all questions asked by their probation officer.

County Court

Superior court of CarrollFelony, some plead to misdemeanor.

StateSplit up into 2 negotiated, and guilty on all counts.

Magistrate

Municipal courtsTraffic, City code violation.

State CourtMunicipal Court 8/3/14 10:46 PMTake total number of the fine so for 12 months you would say 10 months divided by the fine amount.

Last, First (court) TD Last, First (court) Case # When probation is over

Pretrial First Offender Conditional Release

Last name and then first name of client. Followed by the court the case was in, if it was Temple it would be (TE). TD stands for Termination date.

Next label the index card with basically the same information

How to Make a Folder8/3/14 10:46 PMLastly, put in big writing at the bottom if this is a pretrial, first offender, or conditional release.

Click on add caseThe New Case Setup Page pops upEX.PUT WHICH COURT IT IS AFTER THE CASE NUMBER (ST) IS STATE COURT

CASE NUMBER2014-3-74944ST

PROBATIONERTHE PERSON ON PROBATION.

PROBATION OFFICERWHOEVER THE OFFICER IS

COURTSTATE,MUNICIPLE

JUDGEWHOEVER THE JUDGE IS

ATTORNEYWHOEVER ATTORNEY IS

COURT CASE NUMBEREX. 14M-1827

STATUSACTIVE,JAIL

COURT DATEEX.08/12/14

VIOLATION CODE

OFFENSE DESCRIPTIONEX.DUI, BATTERY

CASE COMMENTJUST PUT WHAT DATE THEY REPORT

JUDGE SENTENCEEX.12MTHS,$800.00 FINE,40 HRS CSW, RRP, ALLOW FINE CONVERSION.

ON JUDGE SENTENCE PUTE HOW MANY MONTHS THEY HAVE ON PROBATION, HOW MUCH THEY OWE ON THE FINE, WHATEVER THE SPECIAL CONDITIONS ARE FOR INSTANCE CSW, RRP,AND IF FINE CONVERSION IS ALLOWED.

CLICK ON PROBATION/MONETARY/DOCKET

When Entering a New Case8/3/14 10:46 PM

YOU GO TO ADD, THEN TRANSACTION TOTAL AND PUT IN WHATEVER THEY GAVE YOU THAT DAY.

BEFORE YOU SEE THE PERSON YOU CAN LOOK UP WHAT THEY OWE

COURT FINES10.00

PSF15.00

CVF9.00

TRY TO DIVIDE THE PAYMENT UP AS EVENLY AS POSSIBLE.

CALCULATING TIME WHEN WE CALCULATE TIME WE ALWAYS HAVE TO DO ONE DAY BEFORE THE ACTUAL END DATE. JAIL IS CACULATED BY 30 DAY INCREMENTS.

TRANSACTION MAINTENANCE8/3/14 10:46 PMIF TODAY IS 8/9/14 AND THE CASE EXPIRES DEC 9 THAT IS 4 MTHS