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North American Portability Management, LLC
LNPA Transition Contingency Rollback
Mechanized Provider Focused Industry Working Session
October 3rd, 2017
Agenda
• Industry-Led Rollback Process
o Rollback Work Flow
o Transaction Report
o Resubmission Aid
• Conclusion and Next Steps
• Q & A
2
About this meeting
Objectives
Our goal today is to review the rollback
planning with a focus on mechanized
provider procedures
This is the third in a series of meetings
to prepare for potential rollback
following transition
Facilitators
3
Welcome to today’s presentation!
Greg Chiasson
Principal
Chicago, IL
William Reilly
Director
Florham Park,
NJ
Jonathan
Turner
Manager
Washington, DC
Subject Matter Experts
4
Teresa Patton
NAPM Co-Chair &
Transition Team
AT&T Inc.
Deborah Tucker
NAPM Transition
Team
Verizon Inc.
John Malyar
LNPA Transition
Team
iconectiv LLC
Paul Mazouat
LNPA Transition
Team
iconectiv LLC
Dave Gorton
LNPA Transition
Team
iconectiv LLC
Suzanne Addington
NAPM Transition
Team
Sprint Inc.
A number of subject matter experts are present today and will support the discussion
Pat White
LNPA Transition
Team
iconectiv LLC
Today we will focus on the “Act” components with more detail
Monitor Assess Decide Act
High Level Process
6
NAPM TOM maintains open conference bridges and WebEx for communications
Transition Pre-Rollback Point of Failure Rollback
Transition
completed
Begin logging NPAC requests
Begin monitoring performance
Maintain Neustar NPAC system in quiescent, state
Critical failure reported to TGT, with
details and status available at the time
iconectiv engineering works to resolve
Announce rollback on the
open conference bridge
Transaction Report provided to participants
Re-associate with Neustar NPAC
• Evaluate internal and iconectiv-provided
transaction reports
• Re-establish SOA and LSMS connections.
• Begin normal porting.
• Submit re-work transactions through the
usual interfaces (SOA, LTI, etc.).
Begin allowing connections to the NPAC,
with data as-of the close of transition
Industry
NAPM
iconectiv
Neustar
Transition Governance Team
Assess failure status
In the event of a rollback, preparation for re-submission is
likely to be the largest effort for Service Providers
• Identify internal operations personnel who will be handling the transition
and, if needed, rollback. Operations will include:
o NPAC connection and associations (including firewalls)
o Local system profiles
o Number porting record collection and analysis
o An escalation path for fallout management
• Become familiar with the Transaction Report specification
• Confirm availability of internal number porting records
• Evaluate and align (or develop) internal processes for transition and
rollback. Processes will need to cover:
o Switching connections between NPACs
o Ensuring that the tested/certified local system profiles is used
o Analyzing records and submitting re-work
• Plan for connectivity testing and regional pre-transition readiness checks
Workflow Level 2Rollback Readiness Planning
7
Advance planning will be needed for transaction preparation and re-submission
to be successful; Service Providers should:
Transaction Records and SOA State
(SP-compiled)
• Join the rollback conference bridge and WebEx
• Drop iconectiv NPAC connection
• Collect internal transaction recordso Regular NPAC porting
o MUMP, Pooling, and pending activity
• Retrieve Transaction Reports from the iconectiv SFTP site
• Review and organize work items from reportso Unrestricted work (e.g., modify active for own TNs)
o Customer service-impacting items
o Pooled blocks, LRN changes, etc.
o Port-outs
o Port-ins
o TNs with multiple ports during the period
o Other exceptions
• Prioritize and sequence work items
• Identify key porting partners and coordination
• Notify your customer care group to be prepared to handle customer calls
Workflow Level 2Prepare for Re-submission
Resubmission Aid
(iconectiv-provided
supplement )
Transaction Report
(iconectiv-provided)
• Restore credentials and profiles for the Neustar NPAC
• Re-associate SOA and LSMS systems with the Neustar
NPAC
o Join the Neustar maintenance conference bridges
o The Neustar NPAC has been ‘frozen’ in the maintenance
window since transition; follow normal ‘return from maintenance’
procedures
o Do not submit audit requests until your re-work is complete
o Do not apply BDD files to an LSMS until you are satisfied that
re-work is complete
• Begin re-work (including pooling) and regular porting
activity, coordinating with porting partners as necessary
• Engage your customer care groups to resolve fallout if
needed
• Re-schedule future mass transactions (SPID migrations,
etc.) with Neustar where needed
Workflow Level 2Re-submit Work
Operations Processes
(SP-internal, prepared in advance of transition)
Reviewing your transaction lists
before starting re-work will be
crucial to minimizing fallout
Most transactions will likely be
straightforward, but the complex
items should be identified early so
they can be handled properly
In addition to your own expertise,
iconectiv’s resubmission aid may
help to identify exceptions and
possible remediation steps
Managing complex transactions
may require coordination with
internal Care groups
Exceptions and Fallout Handling
1 0
Transaction Records
(SP-compiled)
Transaction Report
(iconectiv-provided)
Resubmission Aid
(iconectiv-provided)
Service Providers will need to keep records of all work submitted to the
NPAC and Pooling Administrator between transition and the time the
region completes soak and is accepted as complete
iconectiv is also required to keep records; they will provide reports in the
previously shared format for each provider
Transaction Reports
1 2
Column
Number Column Name Example Value Format
NPA-NXX-X
Create
NPA-NXX-X
Modify
NPA-NXX-X
Delete
1 Transaction Timestamp 20140115153230.123 yyyymmddhhmmss.fff Required Required Required
2 Request Type NPA-NXX-X Create
enumerated, either LRN Create or
LRN Delete Required Required Required
3 Initiator SPID NPAC Will always be NPAC Required Required Required
4 Service Provider ID 0001 Always 4 alphanumeric Required Required Required
5 NPA-NXX-X 7326990 Always 7 digits Required Note 1 Note 1
6 NPA-NXX-X ID 1234567891 2 to 10 digits N/A Note 1 Note 1
7 Effective Timestamp 20140116000000 yyyymmddhhmmss Required Required N/A
8 NPA-NXX-X Pseudo LRN Indicator FALSE enumerated, either TRUE or FALSE Required N/A N/A
9 Scheduled Activity Date 20140115153200
yyyymmddhhmmss, seconds are
expected to be 00 N/A N/A Optional
Column
Number Column Name Example Value Format NPA-NXX Create
NPA-NXX
Delete
1 Transaction Timestamp 20140115153230.123 yyyymmddhhmmss.fff Required Required
2 Request Type LRN Create
enumerated, either LRN Create or
LRN Delete Required Required
3 Initiator SPID 0001
4 alphanumeric; if NPAC originates,
will be NPAC Required Required
4 Service Provider ID 0001 Always 4 alphanumeric Required Required
5 LRN 732699 Always 6 digits Required Note 1
6 LRN ID 123456 1 to 10 digits N/A Note 1
Column
Number Column Name Example Value Format
NPA-NXX
Create
NPA-NXX
Modify
NPA-NXX
Delete
1 Transaction Timestamp 20140115153230.123 yyyymmddhhmmss.fff Required Required Required
2 Request Type New SP Create
enumerated, either NPA-NXX
Create, NPA-NXX Delete, or NPA-
NXX Modify Required Required Required
3 Initiator SPID 0001
4 alphanumeric; if NPAC originates,
will be NPAC Required Required Required
4 Service Provider ID 0001 Always 4 alphanumeric Required Required Required
5 NPA-NXX 732699 Always 6 digits Required Note 1 Note 1
6 NPA-NXX ID 123456 1 to 10 digits N/A Note 1 Note 1
7 Effective Timestamp 20140116000000 yyyymmddhhmmss Required Required N/A
Column
Number Column Name Example Value Format
Block
Create Block Modify
1 Transaction Timestamp 20140115153230.123 yyyymmddhhmmss.fff Required Required
2 Request Type Block Create
enumerated, either Block Create or
Block Modify Required Required
3 Initiator SPID 0001
4 alphanumeric; if NPAC originates, will
be NPAC Required Required
4 Scheduled Activity Date 20140115153200
yyyymmddhhmmss, seconds are
expected to be 00 Required Required
5 NPA-NXX-X 7326991 7 digits Required Note 1
6 Block ID 1234567890 1 to 10 digits N/A Note 1
7 New Current SPID 0001 Always 4 alphanumeric Required Required
8 SV Type Wireline
enumerated: Wireline, Wireless, Class 2
VoIP, VoWIFI, Prepaid Wireless, Class
1 VoIP, SV TYPE 6 Optional Optional
9 LRN 7326999999 Always 10 digits Required Optional
10 CLASS DPC 028155067
always 9 digits, leading zero pad as
needed Optional Optional
11 CLASS SSN 000
always 3 digits, leading zero pad as
needed Optional Optional
12 LIDB DPC 028155067
always 9 digits, leading zero pad as
needed Optional Optional
13 LIDB SSN 000
always 3 digits, leading zero pad as
needed Optional Optional
14 ISVM DPC 028155067
always 9 digits, leading zero pad as
needed Optional Optional
15 ISVM SSN 000
always 3 digits, leading zero pad as
needed Optional Optional
16 CNAM DPC 028155067
always 9 digits, leading zero pad as
needed Optional Optional
17 CNAM SSN 000
always 3 digits, leading zero pad as
needed Optional Optional
18 WSMSC DPC 028155067
always 9 digits, leading zero pad as
needed Optional Optional
19 WSMSC SSN 000
always 3 digits, leading zero pad as
needed Optional Optional
20 Alternative SPID 0003 Always 4 alphanumeric Optional Optional
21 Alt-End User Location Value 123456789012 1 to 12 digits, leading zero allowed Optional Optional
22 Alt-End User Location Type 00 always 2 digits, leading zero allowed Optional Optional
23 Alt-Billing ID A40P 1 to 4 alphanumeric characters Optional Optional
24 Voice URI sip:[email protected] 1 to 255 characters Optional Optional
25 MMS URI mms:+17326990000 1 to 255 characters Optional Optional
26 SMS URI sms:+17326990000 1 to 255 characters Optional Optional
27 Last Alternative SPID X342 Always 4 alphanumeric Optional Optional
28 SOA Origination Flag 20140115180000 yyyymmddhhmmss Optional Optional
30 Suppress Initiator SPID FALSE enumerated, either TRUE or FALSE Optional Optional
31 Suppress Grantor SPID FALSE enumerated, either TRUE or FALSE Optional Optional
32 Suppress Delegate SPID FALSE enumerated, either TRUE or FALSE Optional Optional
33 Suppress Other SPID FALSE enumerated, either TRUE or FALSE N/A N/A
34 Suppress Other SPID Delegates FALSE enumerated, either TRUE or FALSE N/A N/A
Column
Number Column Name Example Value Format
New SP
Create
Old SP
Create
New SP
Modify
Old SP
Modify Cancel
Remove
From
Conflict
Activate Disconnect
1 Transaction Timestamp 20140115153230.123 yyyymmddhhmmss.fff Required Required Required Required Required Required Required Required
2 Request Type New SP Create
enumerated, either New SP Create, Old
SP Create, New SP Modify, Old SP
Modify, Cancel, Remove From Conflict,
Activate, or Disconnect. Required Required Required Required Required Required Required Required
3 Initiator SPID 0001
4 alphanumeric; if NPAC originates, will
be NPAC Required Required Required Required Required Required Required Required
4 Version TN 7326990000-0005
10 digits for single TN, 10 digits followed
by "-" followed by 4 digits for TN Range Required Required Note 1 Note 1 Note 1 Note 1 Note 1 Note 1
5 Version ID 1234567890 1 to 10 digits N/A N/A Note 1 Note 1 Note 1 Note 1 Note 1 Note 1
6 Status Pending
enumerated: Active, Pending,
Conflict,Disconnect Pending, Cancel-
Pending N/A N/A Note 2 Note 2 N/A N/A N/A N/A
7 LNP Type LSPP enumerated, either LSPP or LISP Required Required N/A N/A N/A N/A N/A N/A
8 Old SPID 0002 Always 4 alphanumeric Required Required N/A Required Note 3 Note 3 N/A N/A
9 Old SP Due Date 20140115153100 yyyymmddhhmmss N/A Required N/A Optional N/A N/A N/A N/A
10 Old SP Authorization FALSE enumerated, either TRUE or FALSE N/A Required N/A Optional N/A N/A N/A N/A
11 Cause Code 51 enumerated, either 50, 51, 52, 53, or 54 N/A Optional N/A Optional N/A N/A N/A N/A
12 Old SP Medium Timer Indicator TRUE enumerated, either TRUE or FALSE N/A Optional N/A Optional N/A N/A N/A N/A
13 New Current SPID 0001 Always 4 alphanumeric Required Required Required N/A Note 3 Note 3 Required Required
14 New SP Due Date 20140115153100 yyyymmddhhmmss Required N/A Optional Optional N/A N/A N/A N/A
15 New SP Medium Timer Indicator TRUE enumerated, either TRUE or FALSE Optional N/A Optional Optional N/A N/A N/A N/A
16 PTO Indicator TRUE enumerated, either TRUE or FALSE Required N/A N/A N/A N/A N/A N/A N/A
17 SV Type Wireline
enumerated: Wireline, Wireless, Class 2
VoIP, VoWIFI, Prepaid Wireless, Class
1 VoIP, SV TYPE 6 Optional N/A Optional N/A N/A N/A N/A N/A
17 New Version Status PENDING
must be "PENDING" (only specified for
Undo-Cancel Requests) N/A N/A Optional N/A N/A N/A N/A N/A
18 LRN 7326999999 Always 10 digits Optional N/A Optional N/A N/A N/A N/A N/A
19 CLASS DPC 028155067
always 9 digits, leading zero pad as
needed Optional N/A Optional N/A N/A N/A N/A N/A
20 CLASS SSN 000
always 3 digits, leading zero pad as
needed Optional N/A Optional N/A N/A N/A N/A N/A
21 LIDB DPC 028155067
always 9 digits, leading zero pad as
needed Optional N/A Optional N/A N/A N/A N/A N/A
22 LIDB SSN 000
always 3 digits, leading zero pad as
needed Optional N/A Optional N/A N/A N/A N/A N/A
23 ISVM DPC 028155067
always 9 digits, leading zero pad as
needed Optional N/A Optional N/A N/A N/A N/A N/A
The following worksheets describe the transactions that can occur for the major objects that NPAC users can
originate.
Each Worksheet defines the set of data that can occur in transactions for the object as well as what data is
required, optional, or N/A for each transaction.
The first row of each worksheet will contain the column names identifying the attributes that can appear in
transactions for the object. The set of attributes for a particular object will always be fixed. The remaining
rows will contain transactions that occur for that object. Each worksheet will be in a CSV format with pipe
character (|) used as the delimiter between fields. If an attribute for an object in N/A for a transaction or is
optional for a transaction and does not appear in a transaction request, then the pipes for the object will be
present with no value (if the last attribute listed for an object is N/A or does not appear, the ending pipe
character will not appear).
ICONECTIV CONFIDENTIAL - RESTRICTED ACCESS
This document and the confidential information it contains shall be distributed, routed or made available solely
to authorized persons having a need to know within iconectiv, except with written permission of iconectiv.
Telcordia Technologies, Inc. dba iconectiv.
Records should include all work: regular porting plus mass-transaction requests
Pending work
SV Data
Number Pool Blocks
NPA-NXX
LRN
NPA-NXX-X
SPs should also be
aware of any work that
will be in a pending state
across the transition
Transaction Report Specification documents were
distributed on August 25th to registered SPs. Our
current records suggest that all mechanized
providers have registered and should have
received the specification
At this point, everyone should have started
reviewing the iconectiv specification with their
operations teams
Expectations and Feedback
1 3
Between now and Jan 30th, SPs should identify the
processes and systems they will use to ensure that
primary records are kept (and make sure they are
accessible if needed)
Has any provider or service bureau in attendance today
NOT received the spec?
iconectiv will provide a resubmission aid for use in the event of rollback as a supplement to Service Provider knowledge and experience
Resubmission Aid
1 5
The resubmission aid will provide guidance but is
not a replacement for provider expertise
Resubmission Aid
Contents
• Introduction
• Definitions
• Resubmission Guidelines
• Exceptions
The aid is intended to assist
service providers with:
• Organizing the work flow for
resubmitting transactions
• Identifying the various major
groups of transactions and
exceptions
• Prioritizing the work for
submission
• Resolving ‘exceptions’
The resubmission aid is in early draft today and will
go through a series of revisions prior to release
As described in the prior working sessions, we
expect iconectiv to publish the completed
document on or about 27 November
Expectations and Feedback
1 6
A review of recent NPAC data suggests that most re-
work will fall into a few key groups. However, there are
also a number of possible ‘exceptions’ that are being
considered
If, when you evaluate your procedures and transaction
reports, you identify particular scenarios of concern,
please provide that feedback so that iconectiv may
better address them in the resubmission aid
Please let us know what content and format would be most useful
Today we looked at a mechanized provider workflow for managing re-
work, and discussed how the Transaction Report and Resubmission
Aid will fit into the Industry-Led rollback
Next steps include
• Collecting and evaluating your feedback on the supporting material
• Assessing interest in a similar meeting focused on small provider
rollback and the LTI interface
• Completing the Resubmission Aid document, to be previewed at an
Industry Session in November/December
• Finalizing and sharing the connectivity testing plan
• Completing the schedule and preparations for user activation and
connectivity testing
Conclusions and next steps
1 8