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Welcome!
No More Lame Conference Calls!The 6 Principles You Need to Lead Great
Meetings
Byron Van Arsdale, CEO @headset [email protected] M: 512-426-7095
Andrea Palten, VP [email protected] O: 877-253-0275 x300
How much do your conference calls cost
your company?
98%
Your Questions!
You are a unique leader.
6 Principles
People listen for ���their reasons, ���
not yours.
1
People support what they help to create.
2
Connection, ���Connection,���Connection.
3
Surface the wisdom of the group.
4
It’s their party and you are the guest.
5
What you do is what you get.
6
Which Principle resonated with you?
Before Starting
Leading Closing Follow-up
When do you normally receive the agenda for your conference calls?
Poll
a) 1-2 days before the call
b) During the call
c) Never
What are the three things every leader must know
about the agenda?
Before
Three Things About the Agenda:
Before
1. Send 2 days before the call
Three Things About the Agenda:
Before
1. Send 2 days before the call
2. Outline specific topics & time allocated
Three Things About the Agenda:
Before
1. Send 2 days before the call
2. Outline specific topics & time allocated
3. Use it as a scorecard - effectiveness
What is the benefit of having a consistent pre-conference call
routine?
Before
What is one pre-conference call routine that could boost your
confidence?���
Before
Which part of the conference call is most challenging for you?
Poll
a) Before/Starting
b) Leading
c) Closing/Follow-up
When does a conference call really begin?
Starting
What phrase do you hear most often at the beginning of a conference call?
Starting
a) “We are waiting for others to join the call” or
“We’ll begin in a few minutes”
b) Weather or sports comments
c) Silence – everyone is on mute
What happens when the leader says “We are waiting for others to join the call”?
Starting
How does e(que+e boost conference call
effec(veness?
Leading
Do you establish conference call etiquette?
Starting
Yes or No?
How do I get the quiet participants to talk and quiet
the talkative participants?
Leading
How do you close your conference calls?
Close
On average, when do most of your calls end where you are a participant?
Starting
a) Couple of minutes early?
b) On time?
c) Late?
When do you close the call?
Close
What needs to happen after the call?
Follow-Up
Action ���Step
To lead people, walk beside them... ���
As for the best leaders, the people do not notice their
existence. ���
The next best, the people honor and praise. ���
The next, the people fear; ���
And the next, the people hate... ���
When the best leader’s work is done the people say, ���
“We did it ourselves!” ���
Lao Tzu
Your Questions!
How to Lead Effective Virtual Meetings Executive Travel Magazine���
April 2013���
BONUS!
Complimentary Leadership Assessment at LeadGreatMeetings.com
“Love this book! Clear, concise, “ Why didn't I think of that before?” moments.”
Byron Van Arsdale, CEO http://www.linkedin.com/in/byronvanarsdale [email protected] O: 512-263-2986 M: 512-426-7095
How Can I Help?
