Nips School of Hotel Management

7/30/2019 Nips School of Hotel Management

1/23

HOSPITALITY

ROOMBY:

SHAHNOOR HOSSAIN

JYOTI SHAW


2/23

ACNOWLEDGEMENT

We take the occasion to thank NIPS School of HotelManagement for giving me the opportunity to work on thisproject, which helped me to increase my practicalknowledge & got experience to interact and negotiate bothwith my Professor & Friends.

We would like to thank my project guide Prof. Pradyut Saha ;for his guidance, co-operation and encouragement.

We both are thankful to each other for sharing a helping handto search the necessary information and proper approachtowards our study & project work.


3/23

CONTENT

About Hospitality Industry Definition of Hospitality Room

Features of Hospitality Room

Advantages of Hospitality Room

How to set up a Hospitality room

Hospitality room in different hotels

Functions of a Hospitality Room

Internet in a Hospitality Room

Hospitality Room Snack Ideas

Importance of Hospitality Room

Self Opinion about the Project

Conclusion

Bibliography


4/23

HOSPITALITY INDUSTRY

The hospitality industry is a sector which provides proper service tothe guest comprising of accommodations, food services andrecreation , entertainment and amusement sectors.

The new age hospitality industry is undergoing rapidtransformation with several big hotel groups investing in newproperties across the globe.

Hospitality industry is the biggest revenue earner because it hasmultiple departmental operations like(frontoffice,housekeepers,kitchen workers, bartenders) whichdepends on the availability of peoples leisure.

As we know that it is widely known fact that tourism cannot be

realised without the development of the hospitality sector.Therefore hospitality industry has a tremendous rate of value allover.

Hospitality industry is a hotel or inns that provides transitional orshort term lodging with or without food to the guest.


5/23

DEFINITION

a suite or room, as in a hotel or conventioncenter, rented by a business firm, politicalcandidate, or the like, to meet and entertainclients, potential customers, etc.

It also means suite or room arranged for theconvenience, comfort and socialization of guestoften with drinks and snacks available- By CollinsEnglish Dictionary


6/23

FEATURES OF HOSPITALITY ROOM

Room Area: 2300 Sq. Ft. Approx.

Guest capacity: 30-50 SEATING (DEPENDING ON HOTEL)

Beds: Not a sleeping room. Connecting 550DR Guest Roomavailable with 2 king size beds

Room Amenities: High speed wired and wireless Internet access

Media hub for Mp3 players, cameras, DVD players,and game consoles

Cordless multi-line telephone(s)

Sub Zero full size refrigerator

Bosch full size oven & microwave

Wine Refrigerator

Custom wood and glass dining table for four or six

42" Digital LCD flat-screen television in living andbedroom areas

Laptop-size electronic safe


7/23

ADVANTAGES

Many successful exhibitors use hospitality suites to provideadditional sales opportunities at shows.

The room is set up with comfortable furniture, televisions and iscatered providing snacks and beverages of all types.

The room provides a place to meet before, during or after

show hours with important clients or prospects andencourages longer meetings and conversations.

An invitation to a hospitality suite is a good way to keep fromspending precious prospecting time in the talking tocustomers, provide a good place for the entire staff team to

get together and discuss strategies.

This private room is a much better place to conduct importantmeetings.


8/23

HOW TO SET UP A HOSPITALITY ROOM

Room Set-UpThere are several key elements that are critical to integrate into

the room:

Seating

o

To encourage the guest to feel free & comfortable, while beingproviding a place to relax.

o If one is organizing Hospitality Room then one should definitelymake sure that the room contains a sofa and loveseatconversational grouping.

o You can create additional conversational spaces by arranging

chairs in groups of three, at various locations around the roomsperimeter.

o A banquet room setup secret is to use cocktail rounds, verysmall round tables that can hold several drinks, surrounded bytwo or three stackable chairs, to create conversational groups.


9/23

CONT

Service Area

o Depending on the formality of a Hospitality Room, 0ne should be

using a professional bartender, who must have an accurate idea

of how to mix drinks and pour wine, or setting up the beverage

area for self service.

o Else if one doesnt have a professional bartender, then they can

keep the beverage choices relatively simple.

o Offer both red wine and white wine. The majority of women

selecting alcoholic beverages will be satisfied with wine.

o Offer three different bottled beers, including a light beer and an

imported beer, which will satisfy the majority of men at the event.o The hard liquor consists of gin, vodka, rum, scotch and whiskey.

o Add lots of ice, lime wedges, bottle openers, stirring sticks, bar

napkins and a corkscrew.


10/23

Cont

Snack Foods

o The food plan should be determine in such a waythat is should satisfy the requirements of the guestand the budget of the Hotel Industry.

o As Most people coming to a hospitality roomwants to munch, since they are likely travellingand not on a regular food schedule. For thisreason, we should offer a bowls of non-perishablesnack food, throughout the room.

o So depending upon the budget, kitchen facility,

serving staff to maintain the food display weshould add fun foods in order maintain thestandard.


11/23

HOSPITALITY ROOM IN

DIFFERENT HOTEL


12/23

Tratders Hotel, Kuala Lumpur

Hospitality Room


13/23

Impania Hotel, Kuala LumpurHospitality Room


14/23

Embassy Suites, Charleston

Hospitality Room


15/23

Hotel Delta,Toronto

Hospitality Room


16/23

FUNCTION OF A HOSPITALITY ROOM

Hospitality room in a hotel provides a firm or peoples toconduct various events, celebration, meetings, etc.

Arrangement for and staff Hospitality Room at hotel, stock withfood and drink, serve as host.

Food and drink offered should include an assortment of sodas,bottled water, wine, beer and snacks.

Its nice to have cards and games available too.


17/23

INTERNET IN A HOSPITALITY ROOM

The computers were set up with web access to frequentlyused email systems, such as AOL, Yahoo, Hotmail, EarthLink,and Juno.

A technical person should be available to help out with initial

setup and testing.

A committee member should be present at all times the roomis open in order to troubleshoot and insure the security of thecomputers.

May also include arrangements for Internet connections sothat meeting participants can check their email.


18/23

HOSPITALITY ROOMS SNACKS IDEAS

Hospitality rooms are generally used as meet-and-greet areasfor businesses.

They are also used by people hosting a variety of events.

Normally, hospitality rooms are filled with snack food anddrinks for attendees to nibble and sip while mingling.

Giving guests a topic for conversation by offering themdifferent snack options each time we recreate the hospitalityroom.


19/23

CONT

Fresh Fruit

Fill small bowls with seasonal fruit like raspberries.

People who make use of hospitality rooms are not at home,which means that unless they decide to visit a grocery store,

they only have access to fast food .

The high-calorie food tends to leave a feeling of fatigue.

Leave guests refreshed by setting out bowls of fresh fruit.Instead of using commonly found granny smith apples and

oranges, serve kumquats, pink lady apples and peaches.When possible, place bowls of seasonal fruit like strawberriesand blueberries out for guests.


20/23

IMPORTANCE OF HOSPITALITY ROOM

Hospitality room are used for various types of events by which afirm can improve its Relationships which are fostered by sharedexperiences and events.

Hospitality room are booked to conduct board meeting of a firmwhere they can meet and discuss on certain topics and alsoenjoy the services provided in the room like snacks, fruits and

vegetables salads, soft drinks and wine. Events are held in hospitality room of a hotel to promote their

trade relation with different clients and customers.

Events held in hospitality room provide a great way to makefriends with clients and customers and make their goodwill.

Its also important because it is the only type of a room in a hotelwhere board meetings, sales promotion event, shows forintroducing and promoting new things in to the market,entertaining clients and customers etc. are held, so every hotelmust have a hospitality room.


21/23

SELF OPINION ABOUT THE PROJECT

Since Hospitality industry has the wide range of facilities, itshould keep its standard according to the mark for the furtherenhancement of the sector

Meeting up all the requirement for the safety of the guest,there should be proper vigilance as this days many Hotel

Industries like Hotel Taj, Oberoi Hotel were encountered by theTerrorist.

We should also take into consideration that the tourist comingto our country should be well guided, and properly treated bythe people.


22/23

BIBLIOGRAPHY

www.google.com www.ehow.com

www.aallnet.org

www.alexisexhibits.com

www.dictionary.reference.com

www.moscow-hotels.net

www.wgc2012.com

www.suite101.com

www.embassysuites1.hilton.com

www.mandalayplace.com

en.wikipedia.org


23/23

THANK YOU

Documents

Nips School of Hotel Management