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8/11/2019 Nike+Marketing+Research
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NIKEMARKETINGRESEARCH
BUS 339: Marketing Research
Willy Kappie
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BACKGROUNDINFORMATION
30 percent market share worldwide Outstanding revenues of $19 billion
a year Largest seller of athletic footwear,
athletic apparel, and others athletic
gear in the world. Products: Nike Golf, Nike Pro, Air
Jordan, Team Starter etc. Subsidiaries brand: Bauer, Cole
Haan, Hurley International, and
Converse. Hometown & Headquarter: Oregon
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NEEDFORAMARKETINGRESEARCH
Opportunity of Market share extension
Conduct a research to find out opportunities ofmarket share extension while maintaining a positive
image
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MANAGEMENTPROBLEMDEFINITION
Expansion of the current market share onother products while maintaining a positive
image and staying faithful to their missionstatement and beliefs.
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PROBLEMDEFINITION
Determine market extension opportunity through awell organized and conducted research.
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RESEARCHOBJECTIVES Identifying the factors that keeps Nike in the top of the market
Determine the reason why customer sees Nike has the best in themarket
Collect data from customer and retailers that would help expand Nikemarket
Determine the reason of previous increase of market share
Determine some ways of improvement and innovation of products
Determine if there is any products that customers would want Nike tocarry
Analyze the overall market, Strength, weakness, opportunities and
threats.(SWOT)
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CHARACTERISTICSOFDESCRIPTIVERESEARCH
Produces clearly defined information,
Formal and structured process
Large sample and representative group
Use quantitative research over qualitative researchbecause quantitative research seeks to quantify thedata.
Conclusive evidence based on large, representative
samples and involves some form of statisticalanalysis
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INFORMATIONTYPES& SOURCES
Secondary data and information - Currentposition in the market
Customer databases
Buying percentage Sales records,
Products feedback
Primary data - Determine opportunities Surveys
Questionnaires
Interviews etc.
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METHODSOFACCESSINGDATA
Internal data
Customer databases
Data warehouses and data mining and CRM
Database marketing
External data Business or nongovernment
Government
syndicated services
Social Media
Youtube
(Comments, discussion, post. Fan page etc.)
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DATACOLLECTIONS& FORMS
Survey(physical and online survey)
Audit services
Purchases panels
Media panels CAPI or Computer Assisted Personal Interviewing
Retailing and distributors stores
Agencies and Organizations
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SAMPLEQUESTIONNAIRE
1. How would you describe the brand Nike?
2. If you were to describe Nike with one word what would it be?
3. What do you think make Nike a successful company and market leader?
Products offered
Marketing and advertising campaign and endorsements,
style of products
Brand values Prices
Variety of products
Quality of products
Innovation
availability of products
Others..
4. Who do you think is the Nike main Nike competitors and explain the reason for theanswer.
5. What do you think was the most innovative Nike products in the past years?
6. What are example of products improvement that would be successful for Nike in theirmarket?
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SAMPLEPLAN& SIZE
Broad sample size
2000 to 3000 along with a test-marketaudits
50 to 200 stores
Nike has time and money so they can
afford a big sample size
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DATACOLLECTION
Steps:
selection of the fieldworkers
Training of fieldworkers
Supervision of fieldworkers
Validation of fieldworkers
Evaluation of fieldworkers
Design a site or server that would automaticallycollect all the answers from surveys and evenclassify them according to areas of interest
Retailing and distributors stores
Agencies, governments, organizations
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DATAANALYSIS
Steps:
Preliminary plan of data analysis
Questionnaire checking
Editing
Coding
Transcribing
data cleaning
variable respecification
selection of data-analysis strategy.
Final Hypotheses