Nick Waddell Senior BDM, Healthcare - Ingram Micro · Nick Waddell – Senior BDM, Healthcare ... Senior BDMs Buffalo Based Program Managers - EAST 800.456.8000 (66656) Susan Plonka

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 131102_1

Physician Outreach Total Solution

Nick Waddell – Senior BDM, Healthcare

November 20, 2013

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Kirk Robinson – Sr. Vice President,

Commercial Markets & Global Accounts

November 20, 2013

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Erin Spinney – Senior Marketing Manager

November 20, 2013

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Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. 131102_4 Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission.

Home

Physicians

Healthcare Solutions

Hospitals



Hospital Ecosystem

• Patient Self Check-in

Kiosk

• PC / Laptop / Tablet

• EHR

• Secure AiO Printer

• Wristband Printer

• Visitor & Employee

Badge Printer

• PC, Laptop or Tablet

• eMAR - EMR

• Barcode Reader

• Labeling Printer

• PC / Laptop / Tablet

• Secure Prescription Printer

• Controlled Substance

Prescription Printer

• Asset Tracking

• PC or Laptop

• Barcode Reader

• Microscope Slide Printer

• Specimen Label Printer

• PC / Laptop

• Barcode

Scanner

• Blood Bag

Label

Printer

Radiology

• PC w/ DICOM Viewers

• PACS System

Inventory &

Materials Mgt.

• PC,

Laptop,

Tablet

• Handheld

Mobile

Computer

• Asset

Tracking

• EHR, Clinical White Boards

• Med Carts (Decentralized & Mobile)

• WOW / tablet / laptop / bedside PC

• Barcode readers (BCMA, Specimen Collection, Asset Tracking, Patient / Staff ID)

• Mobile Printer

• Interactive Patient Services (Entertainment and Education)

Nurses Station

• EHR

• PC / Laptop / Tablet / Thin Client

• Medication & Supply Carts

• Secure AiO Printer

• Smart Board

• Voice to Text for Physician Dictation

Medical Infrastructure

• DAS Antennas

• Secure Wireless Network

• Visitor’s WiFi

• Role Based Access

Control (RBAC)

• Mobile Device

Management

• Mobile Device Security


www.IngramMicro.com/Healthcare

Solution Center


2013 Marketing Brand and Communication

■ IMHealth Web Site: www.ingrammicro.com/healthcare

■ Quarterly newsletter

■ Facebook

■ Brochure

■ Line card

http://www.ingrammicro.com/healthcare


■ HAC (Healthcare Advisory Council)

■ IMHealthcare Exchange, May 28-30

– “A View from the Trenches”

– 142 Solution Providers/37 Vendors

– Solutions/Demo Driven Tech Fair

■ Industry and Ingram Events

– HIMSS/ IMHealthcare Happy Hour

– Solution Partner Invitationals

– SMB, VTN & SLED

– Vendor and partner events

2013 Events


■ Series of web-based training (WBT) targeted at sales people selling into the HIT sector

■ Increase knowledge of the market landscape and technologies being implemented.

■ Intro to Healthcare and Intro to Health IT is available now

■ Mobility module released to HCPN members

■ Use the links below to access the first modules:

– Link to view "Module 1 Part 1: Intro to Healthcare" Password: imhealth1 Link to view "Module 1 Part 2: Intro to HIT" Password: imhealth1

■ Contact IM Health Program Managers for WBT links

Web Based Training Modules

http://www.brainshark.com/ingrammicroinc/vu?pi=zGPzco51bzA0rHz0&intk=949101941

http://www.brainshark.com/ingrammicroinc/vu?pi=zI4zOkplizA0rHz0&intk=663311997


■ Technologies Covered:

Mobility, Security, Big Data & Analytics, Digital Signage,

Healthcare Infrastructure, Asset Tracking and

Medical Archive

Hospital Solutions Playbook

Revised 04/2013

CA

FL

TX

PA

NY MI

OR

AZ

WA

ID

MT

WY

UT

NE

SD

ND

NM

CO

AR

IA

MN WI

MO

OK

LA

GA

IN IL

AL

OH

MS

NJ

ME

TN

MD

SC

NC

VA KY

WV

MA

NH

VT

DE

DC

CT

NV

RI

Nicholas G. Waddell - WEST O 949.459.9251 - C 714.271.7969 [email protected]

Dr. Keith Nelson - EAST O 516.338.7580 - C 516.220.3263 [email protected]

IMHealth Territory Coverage Map

AK

HI

Michael Humke Executive Director Sales

Commercial Markets C 832.948.6235

Diane Lees Sr. Vertical Markets Manager

O 800.456.8000 (67410)

KS

Laura Koehnen – CENTRAL O 512.712.5811 – C 512.639.1556 [email protected]

Senior BDMs

Buffalo Based Program Managers

Mary Lou Perry - EAST 800.456.8000 (66656) Susan Plonka - CENTRAL 800.456.8000 (65313) Jonathan Szucs - WEST 800.456.8000 (67636)

Team Contact Info

[email protected]

800.456.8000 (77846)

IngramMicro.com/Healthcare Twitter: @IMHealthcare

Marketing

Erin Spinney, Sr. Marketing

Manager Direct Line:

714.382.2343

Erin.Spinney@ingram

micro.com

mailto:[email protected]

http://www.ingrammicro.com/Healthcare



Nick Waddell – Senior BDM, Healthcare

November 20, 2013

.


U.S. HIT Market Snapshot

Healthcare boom fueling huge

HIT investment and innovation.

BHM Healthcare Solutions www.bhmpc.com

Healthcare is the largest and

fastest growing economic sector.

Governmental initiatives,

demographic shifts & rising costs

are key driving forces

http://www.bhmpc.com/


Market Segments

U.S. Registered Hospitals

Total U.S. AHA Registered Hospitals 5,724

Community Hospitals 4,973

Nongovernment Not-for-Profit Community Hospitals 2,903

State and Local Government Community Hospitals 1,045

Federal Government Hospitals 208

Nonfederal Psychiatric Hospitals 421

Nonfederal Long Term Care Hospitals 112

American Hospital Association (AHA)

Source: 2011 Annual AHA Survey

http://www.aha.org/research/rc/stat-studies/fast-facts.shtml


Clinics and MD Offices – Ambulatory:

■ About 850,000 MDs practice in U.S.

■ 22,340 clinics in the U.S.

■ 577 million office visits annually

Market Segments

Health Data Management

MD practices being acquired by health systems !

Source: USLifeline.com

http://www.healthdatamanagement.com/issues/20_5/hospital-physician-i.t.-information-technology-ehr-44378-1.html


IM Healthcare Strategy 3 Primary Partner Support Needs ■ Education

– Training

– Trends

■ Navigating the Marketplace

– Segment Focus

– Best of Breed Vendors/Products

– IMHealth Expertise and Dedicated Team

■ Solutions & Services

– Complete HC line-up

– Differentiated healthcare-centric solutions

– Higher margins


The Trend…. Hospital Physician Networks Expanding

Mergers Acquisitions Group Affiliations

Horizontal and Vertical “Food Chain” Integration


The Challenges….

Hospitals Ambulatory

Clinics Practices

• Overwhelmed IT

departments

• Focused on internal EHR

and technology projects

• Lack of capacity and

familiarity with ambulatory

environment

• Lack of IT knowledge,

Infrastructure and resources

• Financially constrained

• Must be able to achieve data

exchange with “Parent” Hospital


■ A ‘framework’ designed to bring physician’s practice into alignment with the hospital IT standards

■ Flexible menu of products and services

■ Customizable to each specific need

■ Fits the business model for this segment

■ Solution set of key ingredients:

– Infrastructure

– Mobility

– Telemedicine

– Cloud Solutions

– Services

– Support

– Document Management

The Solution... “Physician Outreach”


The ‘Physician Outreach Solution’
















‘Physician Outreach Total Solution’


Physician Practice Support - Cost/ROI Analysis

Key Takeaways

Outsourcing ROI

6 - 9 months

Huge support personnel

requirements for multiple

practices

Different skill set

requirements needed

(ambulatory vs. hospital)

HOSPITAL PHYSICIAN OUTREACH - IT SUPPORT COST ANALYSIS

IT Support Cost Breakdown - Annual

Hospital IT Tasks & Responsibilities 5 - 10 Docs 11-20 Docs 21-40 Docs

Man Hours (Est. *) Cost Man Hours (Est. *) Cost Man Hours (Est. *) Cost

Equipment Procurement Processing & Billing 40 $2,600 80 $5,200 160 $10,400

Hardware & Software Installation & Maintenance 80 $5,200 160 $10,400 320 $20,800

Tech Support - PC's, Servers, Printers, Devices, Network 200 $13,000 400 $26,000 800 $52,000

Applications - Decisions, Installation & Support 40 $2,600 80 $5,200 160 $10,400

24/7 System Monitoring & Support 50 $3,250 100 $6,500 200 $13,000

Software Upgrades & Hardware Refresh 60 $3,900 120 $7,800 240 $15,600

Data Storage, Back-up & DR 100 $6,500 200 $13,000 400 $26,000

EHR - Assessment, Training, Rollout, Compliance 160 $10,400 320 $20,800 640 $41,600

HIPAA Security Assessment & Compliance 40 $2,600 80 $5,200 160 $10,400

Phone System Support 20 $1,300 40 $2,600 80 $5,200

Physical Security - Assessment, install & support 20 $1,300 40 $2,600 80 $5,200

Data Migration and Digitization Serv ices 60 $3,900 120 $7,800 240 $15,600

Interoperability 80 $5,200 160 $10,400 320 $20,800

TOTALS 950 $61,750 1900 $123,500 3800 $247,000

Equivelent Manpower Requirements (Annually) .5 People 1 Person 2 PeopleCost of VAR Outsourcing (Est.) $36,000 $60,000.00 $84,000.00Net Savings $25,750 $63,500 $163,000ROI (Time) 9 Months 6 Months 8 Months


■ Brochure and manufacturer data sheets http://www.ingrammicro.com/ext/0,,24301_24315_24300,00.html#physician

■ IMHealth Program Managers

– Contact: (800) 456-8000, ext. 77846

– Email: [email protected]

■ Nick Waddell – Snr. BDM – Healthcare

– Contact: (949) 459-9251

– Email: [email protected]

Physician Outreach Total Solution Resources

http://www.ingrammicro.com/ext/0,,24301_24315_24300,00.html#physician







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Nick Waddell Senior BDM, Healthcare - Ingram Micro · Nick Waddell – Senior BDM, Healthcare ... Senior BDMs Buffalo Based Program Managers - EAST 800.456.8000 (66656) Susan Plonka