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Nice to see you! We’re EyeMed August 2014 1

Nice to see you! We’re EyeMed August 2014 1. Why we’re here Meet EyeMed and see the difference Lets talk about your vision And how we support that

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Page 1: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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Nice to see you!

We’re EyeMedAugust 2014

Page 2: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

Why we’re here

Meet EyeMed and see the difference

Lets talk about your vision

And how we support that vision – choice for your employees

Using the benefit is so easy!

We’re here to serve!

How do you get the word out to employees?

2 August 2014

Page 3: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

Let’s run through the plan summary

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Page 4: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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In a nutshell… Coverage elected during the annual enrollment period of October 1st to

November 1st begins January 1, 2015

Benefits are calendar year

Exam and Lenses or Contact Lenses: once per calendar year

Frame: Once per every two calendar years.

Four Tier 100% Voluntary Rates

Two plan choices: Basic or Expanded

Extra savings on Expanded plan:

35% savings on anti-reflective

55%-65% savings on progressive lenses

Savings on both plans:

40% off additional complete pair eyewear purchases – unlimited!

August 2014

Page 5: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

5 May 2014

Basic PlanService In-Network Out-of-network Routine Eye Exam $0 copay $30 reimbursement

Frame Allowance $50 allowance; 20% discount off amount over allowance

$50 total frame and lens reimbursement

Standard Lenses $50 allowance; 20% discount off amount over allowance

$50 total frame and lens reimbursement

Eyeglass Standard Lens Options (Upgrades)

20% off retail price N/A

Exam for Contact Lenses 15% Discount N/A

Contact Lenses • Medically Necessary: $150 allowance

• Elective: $50 allowance

• Medically Necessary: $75 reimbursement

• Elective: $25 reimbursement

LASIK/Refractive Surgery Discount

15% off usual and customary fees

N/A

21%of State

employees chose Basic in

2014

*Rates are subject to change

August 2014

Premium Rates Per Month:

Employee $3.35Employee + Child(ren) $6.69Employee + Spouse $6.35Employee + Family $9.83

Page 6: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

6 May 2014

Expanded Plan Service In-Network Out-of-network Routine Eye Exam $10 copay $45 reimbursement

Frame Allowance $115 allowance; 20% discount off amount over allowance

$70 reimbursement

Standard Lenses $15 copayment includes glass or plastic, single vision, lined bifocal, trifocals and lenticular lenses

• Single vision: $30 reimbursement

• Lined bifocal: $50 reimbursement

• Lined trifocal: $65 reimbursement

Eyeglass Standard Lens Options (Upgrades)

Maximum Copayments:• Standard Progressive: $55• Premium Progressive: $75-

$100*• Standard Anti-Reflective: $45• Premium Anti-Reflective: $57-

$68• Polycarbonate: $30 or $0 for

dependents 18 and under• Photochromics: $70• Scratch resistance coating:

$15• UV Coating: $10• Tints: $25

20% discount on all other lens options

Maximum Reimbursements• Standard Progressive: $50• Premium Progressive: $50• Standard Anti-Reflective:

N/A• Premium Anti-Reflective:

N/A• Polycarbonate: $5

• Photochromics: $5• Scratch resistance coating:

N/A• UV Coating: $5• Tints: N/A

No discount out-of-network

79%of State

employees chose

Expanded in 2014

*Rates are subject to change

August 2014

Page 7: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

7 May 2014

Expanded Plan (continued)

Service In-Network Out-of-network Exam for Contact Lenses Copayment not to exceed

$60N/A

Contact Lenses • Medically Necessary: covered at 100%

• Elective: $130 allowance

• Medically Necessary: $100 reimbursement• Elective: $50

reimbursement

LASIK/Refractive Surgery Discount 15% off usual and customary fees

N/A

79%of State

employees chose

Expanded in 2013

*Rates are subject to change

August 2014

Premium Rates Per Month:

Employee $5.86

Employee + Child(ren)$11.72Employee + Spouse$11.14Employee + Family$17.23

Page 8: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

What the plans don’t cover:

Treatment of injury or illness covered by Workers’ Compensation or Employer’s Liability Law

Services received without cost from any federal, state or local agency. This exclusion will not apply if prohibited by law.

Cosmetic surgery or procedures for purely cosmetic reasons. Charges by any hospital or other surgical treatment facility and any

additional fees charged by the vision for treatment in any such facility.

Services by a vision provider beyond the scope of his or her license. Vision Services for which the patient incurs no charge.

8 August 2014

Page 9: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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It’s your vision and your vision plan…see how we make it amazing!

Page 10: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

10 May 2014

Using the benefit as easy as 1…2…3

1. Locate a Provider

2.Set an Appointment

3.Receive Services

In-Network

1. Set an Appointment

2.Pay for Services

3.Submit OON Claim Form with Receipts

Out-of-Network (OON)

August 2014

Page 11: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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Access to our doctors & providers

100%urban access to 2 providers within 10 miles

100%suburban access to 2 provider within 15 miles

98%Rural access to 1 provider within 20 miles

And there’s more… 1135 providers at 443 locations in State of TN – more than in 2013! 85% Private Practice; 15% Retail Chain Provider nomination forms available online at

www.eyemedvisioncare.com/stofTN

August 2014

Page 12: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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Member web is easy & fast

Online exam scheduling* Linked directly from our provider locator at

www.eyemedvisioncare.com/stoftn or at www. eyemed.com

Self service on the web Locate a provider Download printable ID cards and EOB View benefits and eligibility status Contact EyeMed Find answers to common questions View vision wellness information Review LASIK information

#1used feature on our member web is the provider locator tool!

In a world of instant gratification, our members can manage their vision care when and where they need to

*Based on EyeMed web analytics research

*Available at participating providers

August 2014

Page 13: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

There’s an app for that

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Available today for iPhone users, coming soon for Android users.

Members get fingertip access to: provider locations and driving directions benefits eligibility in-network benefit details ID card FAQs help line

Accessing ID card has never been easier Log into app, shake phone for ID Card!

EyeMed is the first Managed Vision Care to introduce a member app!

August 2014

Page 14: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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Award-winning service day & night

362days a year, we’re here

Monday – Saturday: 6:30 – 10 p.m. CTSunday: 10 – 7 p.m. CT

99.5%1st call resolution rate

4sec. avg. speed of answer

Skill-based routing so your calls are answered by the right vision benefits expert every time

Certified Center of Excellence by Benchmark Portal 3 years in-a-row

We are accessible, helpful, & great at what we do.

Call EyeMed toll free 855-779-5046

August 2014

Page 15: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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From the very beginning, we’ll support every step of the way

Page 16: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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Helpful communication

handbook

open enrollment

welcome packet

August 2014

Eyemedvisioncare.com/stofTN

Page 17: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

17 May 2014

EyeMed Supports ABCs

One-stop reference library, videos and downloadable materials to use in conjunction with the State of TN wellness initiatives.

Regularly updated materials to incorporate in communications and conversations with employees about the State’s wellness topics.

EyeSight On Wellness

Open Enrollment and Health Fair Support Live EyeMed Representatives available for

locations of 200+ employees and 30 day notice

Signage, materials and giveaways mailed to locations with 2 week notice

Email event date, time and number of attendees to [email protected] and we will contact you about your event!

August 2014

Page 18: Nice to see you! We’re EyeMed August 2014 1. Why we’re here  Meet EyeMed and see the difference  Lets talk about your vision  And how we support that

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Finally, lets just talkAny questions?