t!!J SE NG SCf'lOOL Of (NGINEE~ING I

DEPARTMENT OF INDUSTRIAL ENGINEERING AND LOGISTICS MANAGEMENT

Irs now Lwo-Lhirds into Year 2009. and our studenLs have already

claimed championship and runner-up LiLies in Lh ree major

compeLit ions. Th e honors the y ha ve earn ed are ind eed

well-deserved an d everyone at IELM is extremely proud of them.

On March 21. 2009. a Learn of fi ve IELM stud ents competed

wiLh eight teams from other ter tiary institu t ion s in l'long

Kong in Lh e CILTH K Student Day 2009 . Th e eve nt was joi nLl y

orga ni ze d by t he Chartered In stitute of Logi st ics and

Transpo l' t in Hong Kong and IELM. Th e nine teams form ulated

sol ution s for recent logistics and transport i ssues and

defended Lhei r proposals againsL cl'iticisms from fe l low

compe tiLor s. Our team impressed th e pa nel of judges wiLh

Lh eir insight ful discussion on 'CooperaLio n I'ather Lhan

CompeLiLi on among Ports in the Pearl Ri ve r De l ta Region'

and was awarded the champion sh ip in the competition.

Meanwhile. two Learns from the IELM Department won th e

champi onship ancl first runn er- up titles in the 2009 HKSQ

Company-Based SL ud ent Project Competition on April 1 B,

2009. Nine other Learns from local universiLi es also co mpeted

buL their performan ce was eclipsed by the in spiring, in-depth

discussions of our winning teams. In th eir projecL Litled

"SLI'ategies for Im plemenLi ng the New ISO 9001: Qua lity

Management System Req uirements" . Lh e champion team

painstak ing com pared ISO 900 1:2000 wiLh Lhe new ve rsion

ISO 9001 :2008. highlight the advantages of Lhe new ve rsion

while suggesLing ways to cope with the challenges iL poses.

Then on June 18. 2009. an IELM sL ud enL presented hi s

business plan at th e YCD Entr epre neurs Challenge

(E-Challenge) 2009 Bu sin ess Plan Com peL ition. Hi s

innovaLion GPS Robotic Water Analyzer impressed the judges

with iLS cost effectiveness and earned him the champion ship

title. Some 900 SLudents from var iou s te rti ary in sL iLu t ions in

Hong Kong took part in Lhis com peti t ion organized by Lhe

Young EnLrepreneurs Deve lopm ent Counc il.

We congratulate our wi nn er s. once again, on their

oULstanding achie vements and exce ll enL Lea mwork, and are

co nfident Lh at our stud ents will go on to earn even more

honor s in the coming yea r and Lhe many

years ahead .

MESSAGE FROM

THE DEPARTMENT HEAD How time fl ies! Our departmen t has been established for 15 yea rs.

and to ce lebrate our first 15th anniversary. we launched a series of

activities to share our success with the public. The ce lebration

sta rted with the [ELM 15th Anniversary A[umni Homecoming

Dinner in Pebruary. which was followed by the CILTHK Student Day

2009 in March and th e 2009 [NFORMS [nterna tiona l Conference

on Service Science in August.

I am glad that our department has continued to receive different

kinds of awa rd s and honors. such as [[E Transactions Best Paper

Awa rd and championships of th e C[LTHK Student Day 2009. the

2009 HKSQ Company-Based Student Project Competi tion and the

YDC Entrepreneurs' Challenge (E-Challenge) 2009 Business Plan

Compelilion.

As educators. we are always eage r to share our lates t research

findings with the publi c. We recently organized the first 2009

[NPORMS International Con ference on Service Science. and with

the suppor t from univer si t i es. co mpani es and indu stry

organizations across the globe. we were able to sha re OU I' insights

on va rious service sc ience related topics including educa tion .

system simulation. finance and marketing among others.

In the fu ture. we will str ive to offer an even more stimulating

resea rch and [ea rning environment to our faculty members and

students. and take the department to new heights.

Professo r Fugee Tsung Professor and AcUng Head ISDM Department

New Faculty

Professor flo Yin MAK

Assistant Professor

Education:

Ph.D .. industrial Engineering.

University of California, Berkeley.

US.A. (2009)

M.S. , Industrial Engineering. University of California, Berkeley.

US.A (2006)

B.S .. {ndustrial Engineering. NorllnvesLern University. U.S.A

(2005)

Research Interests:

• supply chain design. opera lions and coordination

• applied optimization

• transportation and logis tics management

Professor Jiheng ZHANG

AssiSlant Professor

Education:

Ph.D., Operations Research. Georgia

IflslilUleof Technology. U.S.A (2009)

M.S .. Operations Research, Georgia

Institute of Technology. U.S.A. (2005)

M.S .. Mathematics. Ohio State Univcrsily. U.S.A (2003)

B.S .. Malhematics. Nanjing Unilrersity. China (2002)

Research Interests:

• service operations management

• queueing system

• applied probability

• _.- _ .• •••

•••••• ------_- -PI

.. I

INSIGHTS ON INDUSTRIAL ENGINEERING Professor Pu gee Tsung. Professor and Act in g Head of th e

IELM Departm ent and Regional Vice President (Asia) of l i E.

attended th e annua l dinn er of The Institute o f Indu strial

Engineers ( liE ) (Hong Kong ) as Di st inguished Speaker in

A pri l. Pro fesso r Tsung sha re d hi s in s igh ts on " Recent

Development of Industria l Engin ee r ing in Greater China-.

Professor Tsung discussed the convergence of techn ology and

eve nts i n China tha t ha s al lowed the region to beco me an

important part of the global supply cha in for serv ices and

manufacturing. Meanwhil e. the industrial engineering

profe ss ion has made co nsi derabl e progress in the Greater

China region in rec ent years. The professor's presentation

gave a n ove r v iew of r ece n t developments of indu s trial

engin ee ring in Grea ter Chi na cover ing China. Hong Kong.

Taiwa n. and Singapore.

2009 INFORMS INTERNATIONAL CONFERENCE

ON SERVICE SCIENCE The 2009 INPORMS Internati onal ConFerence on Service

Science. organ ized by IELM Department. was held on August

6-8. 2009. The event, which was a hu ge success. was

attended by scholars From world renowned academic

ins tituti ons as well as profess ionals and executives from

companies and orga ni zations across the globe. We were

honored to have disti nguished experts and professors share

their insights on recent developments in service sc ience.

Day I of the con Fere nce began wi th a Welcome Speech by

ProFessor Pugee Tsung, ProFessor and Acting Head:A!',... ........

of the IELM Depal'tment. Thi s was Followed by

keynote speeches by Professor Way Kuo,

President of Ci ty Un ive rsity of Hong Kong

and Professor Ca ndace Yano. Professor of

the Univel'sity of CaliFornia. Berkeley

. (U.S.A.).

A panel discuss ion on "Research and Practice of

Servioe Sc ience" was schedu led on Day 2 of the conference.

All distinguished speakers, in cluding Dr. Gra ce Lin.

INPORMS Pellow and Distinguished Engineer of IBM (U .S.A.).

had lively intera ctions and shared their views and experience

on the subject.

Mea nwhile, th e IBM Bes t Student Paper Aw ar d was

presented at the conference. Our PhD student, YanFen

Sha ng. clai med Pirst Pr ize in th e compe titi on. Hao

Cao of Tongji University (China), was award ed the

Seco nd Priz e while Jun Shan of the IELM

Department, HKUST. and Che nbo Zhu of Pudan Univel' sity

(China). won th e Honorabl e Mentions.

Th e event provided a successful platForm For

exc hange between ed ucato r s. manuFacturing

spe cia l ists, busine ss r eprese nt a ti ves.

professional associa tions. gove rnment offiCia ls

economi sts.

"

AWARDSTO

HONORED PROFESSORS AND STUDENTS Professor J e ff Hong awarded lIE Transa c tions Bes t

Paper Award

Professor Jeff Hong.

Associate Professor of the

IELM Department. was

awarded the liE Transactions

Best Paper Award -

Operations 2009 for his

t~=:::~_:_ qlmP"p<r)lu'.mr

Selecting the Best Sysrem when Systems (Jre Reveitled SequentfiJ/1y

paper "Selecting the best system when systems are revealed

sequential ly". coauthored with Professor Barry L. Nelson of

No r thwestern University. The Institute of Industrial

Engineers (lIE) is the world's largest professional society

dedicated sole ly to the support of the industrial engineer ing

profession as well as individuals involved in imp roving

quality and pl'oductivity.

IELM Studen ts win Ch ampionship of CILHIK Studen t

Day 2009

Congratulations to

our team of five

students - Kwok Pui

Sum. Wong Chiu

Pai. Tsang Tsz Hang.

Choi Wing Yee and

Ip Hei Yan - on

being the champion of the CILTHK Student Day 2009'

The CILTHK Student Day 2009 was co-organized by The Chartered

In stitute of Lo gistics and Transpoi'L in Hong Kong and the

Department of Industrial Engineering and Logistics Management of

the Hong Kong University of Science and Technology on March 21.

2009. Besides our university. other 8 teniary in stitutions also

participated in the event. and they included HKU School of

Profess ional and Continu in g Education. Hong Kong College of

Technology. Hong Kong Institute of Vocational Education (Tsing Vi).

Hong Kong Shue Yan University. Lingnan Un ivers i ty. The Chinese

Univers ity of Hong Kong. The Hong Kong Polytechnic University and

Macau Univers ity of Science and Technology.

The event mainly focused on honing the prob lem solving and

presentation ski ll s of the participating students . Each team of

students was required to formulate so lutions for recent logistics

and transpo rt issues with in a specific time period and then defend

their proposals against crit icisms from the teams from other

in stitutions.

Our team discussed "Cooperation rather than Competit ion among

ports in the Pearl River Delta region to establish ing the world-class

log istics hub" . and making use o f the Strength Weakness

Opportunity Threat (SIVOT) analysis. they analyzed different ports

in the Pearl River DelLa region and pointed out possible ways for

cooperation . The team's presentation was highly appreciated by the

panel of judges. who found them outperforming the other eigh t

teams and worthy of the championsh ip award.

IELM Students named Champions and 1 st Runn ers -up

of 2009 HKSQ Compan y - Bas e d Stud ent Proj ect

Competition

On Apri l 18 . 2009. two teams from the IELM Department

beat nine other teams from loca l univers i ties to become the

champion and first runn er-up tea ms in the 2009 HKSQ

Company-Ba sed Student Project Competition. organiz ed by

the Hong Kong Society for Quality. This is the fourth time.

since 2006. that our students have won the competition .

During the competition. our student teams. along with their

competitors . studied real-world problems and presented

their find ings and proposed so lutions fo r improvement on the

status quo. The champio n team looked in to "Strateg ies for

Implementing the New ISO 9001: Qual i ty Management

System Requirements". Since the current quality standard

I SO 9001 :2000 wi ll expire by the end o f 2009 and be

rep la ced by the updated vers i on ISO 900 1 :2008.

certifications of the original IS O 900 1 wil l exp ir e by

November 2011. Companies and organizations thus have to

study the new standard thoroughl y. digest the details and

update r equi r ements. as well as revise exist in g quality

contr ol practices in order to comply with th e new quality

standard and renew their cert i ficates .

Th e winning pro ject was sponsored by Sur face Mount

Technology (Hold ings) Limited . The students meticulously

compa r ed the old and new versions of ISO 9001 to identify

critical changes in the new ve r sion. and they also discussed

positive and negative impacts of t he new IS0900 1 on the

company. Th e findings of the ir proj ect shed light on ways to

make use of the advantages of th e new IS09001 and cope

with the challenges it poses.

YDC ENTREPRENEURS' CHALLENGE (E-CHALLENGE)

2009 BUSINESS PLAN COMPETITION A team from IELM. ECE and ECON of HKUST outperform 240

teams co nsis ting 900 s tudent s from other terLiary

in stiLUtion s in l'long Kong to become th e champion team of

the YDC Entrepreneurs' Chall enge (E - Chall enge) 2009

Bu s in ess Plan Co mp et ition on June 18. 2009. Th e

compet i tion was organized by the Young Entrepreneurs

Development Council (YDC).

Our Yea r 3 stuclcnt, Zhou Daijun, formed a team with other

HKU ST students called Tech4Enviro. At the compet i t ion. the

team unveiled theil' innovation. CPS Robotic Watel' Analyzer.

which is an unmanned robotic miniature boat platform with

chemi ca l senso r s. Th e anal yzer is capable of moni to r ing and

analyzing wa ter quality at a fract ion of cu rrent prices.

"YDC is an excellent chan nel for engi nee r ing studen ts to

i ncubate their bu siness se nse and know the gap between

tech nology and real-life prac tices . The most important factor

for our victory was the excelle n t engineer in g tra ining

pr ovided by UST. added to that our ow n viSion. We have

thoroughly enjoyed overcoming diffi culti es and frust ration.

and also the brainstorming. discussion and presentation. "

sa id Zhou Daijun.

I "

Yo ung Entrepren eurs Development Council f 1f {I~ AS .~~ 1'f I _ '

have' any recent news thaL you would likr to be

IEL~J Newsletter Ecltlor

Department ul IndllstrJai Engineering

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