Upload
others
View
6
Download
0
Embed Size (px)
Citation preview
NGB Best Practices Seminar Simon Hoskins, Chief Operating Officer USA Field Hockey
SUCCESSFUL NGB PROGRAMS “FUTURES”
USA Field Hockey’s Olympic Development Program
Simon Hoskins Chief Operating Officer USA Field Hockey
USA FIELD HOCKEY FUTURES
• Delivers Olympians – All 16 Olympians were trained in Futures
• Delivers significant financial resources – Generates annually $2.3m revenues
– Of which $1.1m is profit
• Brand – Is considered mandatory for all elite players
USA FIELD HOCKEY FIELD HOCKEY
• Field hockey by the numbers
– 100,000 participants
– 25,000 members
– 2,600 Schools
– 280 NCAA programs
– 300 Clubs
– 19,000 FUNdamental field hockey kids
– 99% Female
– 5,500 Olympic Pipeline athletes
USA FIELD HOCKEY MISSION: Grow the game and win internationally
USA FIELD HOCKEY BUSINESS MODEL
• $8m annual revenue
16%
23%
36%
6%
10%
2% 6%
Membership
Event registrations
Futures registrations
USOC
Marketing
Fundraising
Misc
“The Futures program is dedicated to developing the top athletes in each region, identifying the most
talented athletes in the nation, and cultivating the Olympic athletes of tomorrow.”
USA FIELD HOCKEY FUTURES
USA FIELD HOCKEY FUTURES
USA FIELD HOCKEY REGIONAL STRUCTURE
4
5 6
7
8
9
10
NE
11
USA FIELD HOCKEY FUTURES
• Futures
– 5,600 athletes
– 700 coaches
– 110 sites
– 9 regions
– 27 hours of training
– $545 participant cost
USA FIELD HOCKEY FUTURES ANNUAL CYCLE
• October- December – Invited athletes register
• January- May – 5,600 Athletes participate in 27 hours of training at their home site.
• May- June – Regional Futures Tournaments take place within the 9 Futures regions.
– Athletes are selected from their RFT to participate in the National Futures Championship
– 4,200 athletes participated in their Regional Futures Tournament
• June – 680 athletes participate in the National Futures Championship.
• July- September – 7,000 athletes are selected for the upcoming year’s Futures program
USA FIELD HOCKEY FUTURES
• Key Features – Centrally managed
• Automated
• 2 staff
– Regional network • 9 Regional Directors (quarter-time)
• Responsible for administration of program – Appointing coaches, selecting venues,
– managing selectors, customer service
– Strong brand • Olympics
• Prestigious
• Heavily marketed
– Layers of selection
– Research
USA FIELD HOCKEY FUTURES
• Key Challenges
– Quality
• Coaching
– Clubs (private sector) pay more
• Consistency of delivery
– 700 Contractors
– 110 Third party sites
• Selection
– Perceived bias
– Quality vs Quantity
• Tempting to add numbers
• Need program to remain elite
USA FIELD HOCKEY BUSINESS MODEL
• The Future of Futures
– Focus on premium quality • Mobile delivery of curriculum
• Personalized feedback
• Invest in coach training
– Application to other NGBs • May translate where culture fits
• Underlying dynamic of college recruitment
SUCCESFUL NGB PROGRAMS “FUTURES”
USA Field Hockey’s Olympic Development Program
Simon Hoskins Chief Operating Officer USA Field Hockey
NGB Best Practices Seminar Brian Olsen, Athletes’ Advisory Council U.S. Biathlon
High Performance
Sport Development
?
Brian Olsen U.S. Biathlon Representative Athlete Advisory Council
Best Practices 2013 NGB Successful Programs
U.S. Biathlon High Performance
The U.S. Biathlon High Performance Example
1. Technical Innovation
2. Governance Structure
3. High Performance Plan
4. Professional Staffing
5. Culture of Excellence
6. Results
Athlete Considerations
1. Twenty Percent Athlete Representation
2. Selection Criteria & Selection Decision-Making
3. Inclusion & Communication
NGB Best Practices Seminar Darrin Steele, Executive Director USA Bobsled & Skeleton
Organizational Assessment
Darrin Steele USA Bobsled & Skeleton
N G B B e s t P r a c t i c e s
Organizational Assessment
Problem: • Time
• Scale
• Feedback
• Honesty
• Impact
• Culture
N G B B e s t P r a c t i c e s
Organizational Assessment
USBSF Solution: Modified 360° Evaluation
The name comes from the fact that all individuals
in the organization, regardless of position, provide
feedback on each staff member.
Any size organization can do this
N G B B e s t P r a c t i c e s
Organizational Assessment
Execution: Post-season Survey for athletes & staff
Critical Components
• Messaging
• Measured Items/Survey methodology
• Establishment of trust
• Confidentiality (including the BOD)
N G B B e s t P r a c t i c e s
Organizational Assessment
N G B B e s t P r a c t i c e s
Why? Eliminate risk of
participation
Personal and accountable
Part I
Organizational Assessment
N G B B e s t P r a c t i c e s
Organizational Assessment
N G B B e s t P r a c t i c e s
Assessed Areas:
Quantitative
• Leadership Ability
• Team-Building Ability
• Communication Skills
• Personal Ethics
• Overall Effectiveness
Qualitative
Organizational Assessment
N G B B e s t P r a c t i c e s
Leadership Team Building Communication Personal Ethics Overall Effectiveness Average
Coach 1 3.33 3.33 3.40 3.80 3.53 3.48
Coach 2 3.13 2.21 2.69 2.69 3.14 2.77
Coach 3 2.69 2.27 2.87 2.20 2.60 2.53
Coach 4 3.69 3.67 3.40 3.82 3.89 3.69
Coach 5 2.71 2.50 2.60 3.60 3.00 2.88
Coach 6 2.80 3.00 3.00 3.80 3.00 3.12
Coach 7 3.20 2.78 3.08 3.17 3.08 3.06
Coach 8 3.71 3.31 3.00 3.76 3.65 3.49
Coach 9 3.29 3.20 2.93 3.80 3.43 3.33
Staff 1 3.25 3.75 3.59 3.93 3.53 3.61
Staff 2 3.80 4.00 3.87 4.00 4.00 3.93
Staff 3 3.75 3.83 3.53 3.75 3.88 3.75
Staff 4 2.30 2.22 2.77 3.56 2.45 2.66
Staff 5 3.76 3.56 3.24 4.00 3.75 3.66
Staff 6 3.94 3.90 4.00 4.00 3.94 3.96
Athlete Ratings of StaffQuantitative Feedback:
Organizational Assessment
N G B B e s t P r a c t i c e s
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
Mens Bob Womens Bob Skeleton Total Athlete Staff
Staff- Leadership
Staff
Average
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
Mens Bob Womens Bob Skeleton Total Athlete Staff
Staff- Team Building
Staff
Average
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
Mens Bob Womens Bob Skeleton Total Athlete Staff
Staff - Communication Skills
Staff
Average
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
Mens Bob Womens Bob Skeleton Total Athlete Staff
Staff- Ethics
Staff
Average
Useful for Staff Feedback/Reviews
Organizational Assessment
N G B B e s t P r a c t i c e s
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
Mens Bob Womens Bob Skeleton Total Athlete Staff
Staff - Overall Effectiveness
Staff
Average
Useful for Staff Feedback/Reviews
Organizational Assessment
N G B B e s t P r a c t i c e s
Quantitative & Qualitative: Actual Example
Organizational Assessment
N G B B e s t P r a c t i c e s
16. What else would you like me to know regarding the staff and/or coaches?
I felt bad for giving you the scores that I did...but I never hear from you and even the one time I saw you this year all you said was, ”I guess I should say welcome back”… that was my 16th race of the season. I was frustrated and just expected a conversation but it never happened. I emailed you last summer sharing how I felt about coming back and you never responded.
Quantitative & Qualitative: Actual Example