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Next Generation Solutions for Small Group Health Plans 11697s1016 One Hour CE Creative concepts to restore affordability

Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

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Page 1: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Next Generation Solutions for Small

Group Health Plans

11697s1016

One Hour CE

Creative concepts to restore affordability

Page 2: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

How would you define “Affordable”

Health Care?

What is “Affordable” Health Care?

How do we achieve “Affordable”

Health Care?

Page 3: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

2016 USA Health Plan Market Segments*

Persons Covered

Group Plans 139,800,000 43%

**Medicaid 81,000,000 25%

**Medicare 55,000,000 17%

Individual

**On Exchange Subsidized 9,400,000 3%

On Exchange Non Subsidized 1,700,000 .5%

Off Exchange 9,100,000 3%

Uninsured 28,000,000 9%

Total US Population 2017 324,000,000 100%

**Gov Subsidized Plans 145,400,000 45% * Kaiser Foundation 2016

Page 4: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

State of Iowa Business Profile

Source: U.S. Bureau of Labor Statistics (2015)

Page 5: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

State of Iowa Small Group Market

Source: U.S. Bureau of Labor Statistics (2015)

Page 6: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

USA Projected Family Cost by 2022 = $33,319

$33,319

(2022)

Page 7: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

2017 Health Care Spending USA

• $3,300,000,000,000 (Trillion)

• $10,348 per person

• 17.9% of GDP

• Annual Growth 2017 – 4.3%

Page 8: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays
Page 9: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Amazon, Berkshire Hathaway, JPMorgan Chase To Tackle Health Care

Growing health care costs “act as a hungry tapeworm on the American

economy,” said Berkshire Hathaway CEO and chairman Warren Buffett in a

statement. “Our group does not come to this problem with answers. But we

alsodo not accept it as inevitable. Rather, we share the belief that putting our

collective resources behind the country’s best talent can, in time, check the

rise in health costs while concurrently enhancing patient satisfaction and

outcomes.”

Jan. 30, 2018

Change is Coming!!

Page 10: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Health Care Cost Drivers

1. Business Practices – Marginal business practices of government, insurance companies,

providers and medical vendors and suppliers

2. Drug Costs – Mercenary pricing

3. Transparency – Lack of transparency with actual costs and appropriate profit margins

4. Litigation – Threat of litigation drives costs through redundant “defensive” medical practices

and malpractice insurance costs

5. Wellness – Unhealthy lifestyles choices

6. Media Distortions – Promoting an entitlement mentality… “Free” is not “Free”

7. Consumer Education – Lack of informed medical consumers

8. Technology – State-of-the-art medical technology prolongs life

9. Aging Population – Baby boomer generation experiencing deteriorating health

10. Government – Cost of Compliance ACA, EHR and additional taxes

11. Politics – Marketplace volatility driven by political uncertainty

12. Catastrophic Claims – Unlimited lifetime benefits driving cost increases

Page 11: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Increases Cost

Adverse Elements of the Affordable

Care Act Cost Structure

Page 12: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Impact of ACA Unlimited Lifetime Max

Source: Allied National Claims Data Base 2017

Claims In Excess of $1,000,000 Incidence Increase 2012 to 2016

$1M Claim Population % increase

2012 1 17,422

2013 1 14,184 23%

2014 1 12,903 35%

2015 1 10,706 63%

2016 1 9,198 89%

Estimated*

2020 1 7,500 132% * These estimates are based on various untested assumptions

Page 13: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Increase in $1,000,000+ Claims

2012 - 2016

Source: Allied National Claims Data Base 2017

0

0.2

0.4

0.6

0.8

1

1.2

1 2 3 4 5

?

Page 14: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Increase in Catastrophic Claims

Source: Allied National Claims Data Base 2017

Claims In Excess of $5,000,000

Incidence Increase 2012 to 2016

$5M Claim Population % increase

2012 1 10,000,000 100%

2013 1 3,333,333 300%

2014 1 1,111,111 900%

2015 1 1,000,000 1000%

2016 1 833,333 1200%

Estimated*

2020 1 450,000 2222%

Page 15: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Source: Allied National Claims Data Base 2017

0

0.002

0.004

0.006

0.008

0.01

0.012

0.014

1 2 3 4 5

Increase in $5,000,000 claims 2012 to 2016

Increase in $5,000,000+ Claims

2012 - 2016

Page 16: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Estimated Claims in Excess of

$1M & $5M in Iowa

(Based on Allied National Stop-Loss Data Factors

Applied to Iowa Population)

Page 17: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Changes in Health Care Financing

Costs Since 2012

Administration Sales Health Care Costs 8-10% 3-5% 85 - 89%

Administrative - 10%

Sales - 20%

Medical Costs + 60 - 80%

Page 18: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Small Group Plans – The Real Competitor

Affordability!!!

• At what point does the employer say

“No more plan?”

• At what point does the employee say:

“Take me off the plan?”

• At what point will the broker run

out of affordable solutions for their client,

the small employer?

Page 19: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

5 Affordability

Solutions!!!

Page 20: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Solution #1 Level Funding

Fully Insured

• Risk bearer is the insurance company

• All RISK transfers to insurance company

Self Funded & Level Funded

• Employer is the risk bearer!

• Claims paid from employer’s claims fund

• Employer hires/assigns a claims administrator to pay claims

• Employer purchases stop-loss insurance to limit risk

Page 21: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Level Funding for Small Employers

Self Funding

• The Employer’s ultimate costs are variable and unknown

and based entirely on the cost of claims

• Typical for employers with 100 FTES or more

Level Funding

• Employer’s ultimate costs are capped and limited to a

specified dollar amount

• Level-funded plans are limited to 12 monthly

payments

• Available for groups as small as 2 lives

Page 22: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Level Funded Plans are

medically underwritten

(back to the future!)

“Underwriting trumps sales.”

The long term success of the small group level-funded market

requires that stop loss carriers generate an underwriting profit

from their pool of level funded plans. Those stop loss carriers

demand a disciplined approach to underwriting each risk, both

as a new business and at renewal. With level funded plans good

risks receive favorable rates, poor risks are declined; the best

risks will have an opportunity to participate in the underwriting

profits generated by their group.

Page 23: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Stop-Loss Insurance

Specific Stop-Loss

• Claims paid by carrier when an individual’s

claims exceed a set dollar amount

Aggregate Stop-Loss

• Claims paid by carrier when the group’s total

claims exceed a set dollar amount

Employer’s risk is contained

Page 24: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Why Level Funding ?

Long Term – It’s the most cost effective way to

finance a group health plan

• Reduces insurance company profit

• Eliminates state insurance premium taxes

• Eliminates state benefit mandates

• Allows employer to take control of group benefit plan

Money not spent on claims belongs to the

employer – not the insurance company

Avoids many negative impacts of ACA

Page 25: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

A Level-Funded Solution

(Refund)

Page 26: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Solution #2 Reference-Based Pricing

(No networks!)

Medicare or some other reimbursement framework

established by a third party for services offered by health

care providers.

Bundled Rates are reimbursement rates specific to a

procedure like appendectomy or hip replacement.

Unique reimbursement rates developed by the plan

itself, based on historical charges for health care goods

and services.

Page 27: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Why “Reference-Based Pricing”?

• Lower costs

• No network limitations

• All providers are “in network”

• Better transparency

• No network access fees

• Better cost predictability

Page 28: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Why….? “Not Networks”

Shift to Cost-Based Reimbursement

1. Network agreements are based on a discount off of

billed charges

2. Billed charges bear little relationship to actual costs

3. Employers looking to pay for true value of health care

services are seeking cost based reimbursements rather

than “discounts”

Page 29: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

• Reference-Based Pricing = % of Medicare allowable

• Physicians =125% Medicare allowable

• Hospitals and other providers =150% Medicare allowable

• Employee can go to any provider

• No network access fee

• No out-of-network penalties

• ACA compliant

Reference Based Pricing

Page 30: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

125% of Medicare allowable

Sample Card

(Back)

150% of Medicare allowable

Page 31: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Education is Critical

(Consumer Driven Health Plans - CDHP)

Educate Providers

Educate

Employees

and

Family

Educate Agents and

Staff

Educate Employers

Page 32: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Increase in Medicare Eligible Next 5 Years

U.S. Census Bureau

2015 Total U.S. Population

321,418,820

2015 Total

>65 - 2015 Medicare eligible

54,048,013 16.82%

>65 - 2020 Medicare eligible

73,117,890 22.75%

Increase

19,069,877 5.93%

Will the “RBP” be Accepted?

By 2020, 23% of the U.S. population will be receiving medical

services at a “Medicare-based” reimbursement rate.

Page 33: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Will the “RBP” be Accepted?

2017 Claim Results

Reference Based Pricing

Billed Charges Received $67,000,000

% of claims disputed 0.84%

$ of claims disputed 4.56%

Dispute Outcomes

Favorable Dispute Outcomes 95% Discount adjustment in favorable

outcomes from 58% to 36%

Average Discount

RBP 69%

Cigna 43%

PHCS 32%

First Health 35%

ProviDrs 45%

Page 34: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

RBP Multi State Sample Rate Differential $2500 Ded H S A Plan

PHCS Freedom

EE ES EC Fam EE ES EC Fam

Omaha Ne 551 1133 766 1348 412 848 580 1016

Lincoln Ne 567 1166 789 1388 392 807 553 968

Grand Island Ne 511 1046 710 1248 372 766 524 918

North Platte Ne 533 1094 740 1301 372 766 524 918

Page 35: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

RBP Case Study

Bank Holding Company

3,900 employees – 9 states

Adopted RBP in 2014

120% Medicare – Physicians

150% Medicare – Institutions

Notified all Physicians & Institutions

Saved $850K in network access fees

Reduced claims costs in 2014 - $2.5M

Total cost reduction Year 1- $3.35M (17%)

Page 36: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Network vs. Bundled Pricing

Hip Replacement

Regional Hospital & Specialists

Billed Charges - $145,000; discount

60%

Actual costs - $58,000

Surgery Center of Oklahoma

Bundled Price Hospital & Surgical

Actual costs - $25,000

https://surgerycenterok.com/pricing/

Page 37: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Integrating

Direct Primary Care

With

Level-Funded Plans

Slash Costs!

Increase Access!

Improve Care!

11717s0617

Solution #3

Page 38: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Why Direct Primary Care now?

• Direct Primary Care enables

individuals to contract directly

with a primary care physician for a monthly fee.

• Very affordable!! (less than deductibles & copays)

• No insurance involvement.

• Contract specifies services to be performed.

• 24/7 direct access to DPC via technology

• DPC may offer an Rx benefit (state specific).

• DPC focuses on wellness, patient relationship and health

care advocacy not insurance documentation.

Page 39: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Why Direct Primary Care now?

…….for the Physicians?

• Better quality of life

• More choices

• Higher incomes – lower overhead

(700 x $65 x 12 = $546,000 annual income)

• Greater professional satisfaction

• Stronger patient relationships

• Better health care outcomes

Page 40: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

DPC Services include:

• Annual exams

• Preventive screenings

• Urgent-care visits

• Basic lab work

• Sutures, minor injuries

• Routine illnesses

• Pediatric care

• Disease management

(diabetes, asthma, etc.)

• Healthcare Advocacy

Page 41: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Employee

& Family

Insurance

Agent

Carrier

Network

Specialists

and

Institutions

Employer

Primary

Care

In the United States today,

the insurance card has become

the gatekeeper to health care.

Page 42: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Employee

& Family

Healthcare

Advisor

Insurance

Company

Network

Specialists &

Institutions

Employer

Direct

Primary

Care

Direct Primary Care is the new

gatekeeper to health care.

X

X

X

X

X

Page 43: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Small Group Level-Funded Plans With

Direct Primary Care

• Direct Primary Care materially reduces the cost of

healthcare

• The DPC fee structure coordinates with level

funding underwriting rate methodology.

• With a contracted DPC in place lower rates can be

offered for level funded plans by:

a. Removing the rate load for office visit costs and

Rx benefits (Rx credit varies by state})

b. Installing larger deductibles and co-pays

c. Rate credits free up the dollars to help offset the

cost of the DPC services

Page 44: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

A Level-Funded Solution with DPC

(With Larger Refund)

Direct Primary Care

Page 45: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

DPC Sample Case Summary 23 FTEs enrolled 3 years results

Mo Rate/FTE

Standard Level-Funded Plan 3 year costs $ 365,076 $ 441

3-year costs after DPC discounts $ 317,556 $ 384

Rate credit applied for DPC $ (47,520) $ (57)

Cost of DPC Services $ 56,160 $ 68

3-year total claim fund $ 148,764 $ 180

Claim fund refunds paid $ (93,012) $ (112)

Trend increases avoided (RBP year 2&3) $ (22,924) $ (28)

Net 3-year cost $ 257,780 $ 311

Net Savings over 3 years $ (107,296) $ (130)

% Saved -29.4% -29.4%

Annual Savings per FTE $ (1,555) $ (130)

Page 46: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

DPC + Level Funding = Lower Cost

This sample chart illustration is provided for educational purposes only. Actual results may vary and are not indicative of future performance.

Allied National, Inc. l 4551 W. 107th St. Suite 100 l Overland Park, KS 66207 l 888-767-7133 l [email protected] l www.alliednational.com l

twitter.com/alliednational

$600

$500

$400

$300

“E

mp

lo

ye

e O

nly” R

ate

2015 2016 2017 2018 2019 2014

Year

“Employee Only” Rate Illustration

$700

Page 47: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

The Compelling DPC Story

• Higher quality health care

• Saves money

• Saves time

• More immediate access

• Personal relationships

• Proactive health care

• Active disease management

• Communicate with technology

• Catastrophic coverage

Page 48: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

• Improved DPC value perception

• Need a larger DPC “Community”

• Standardization of DPC services

• DPC services for multi-location employers

• ERISA & DOL employer compliance

• Employer or employee-paid DPC?

• Plans with and without DPC

• Tax deductibility of DPC

Practical Integration Challenges

Page 49: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Disruptive changes!

Integration of Level Funding, RBP & DPC

• New language (medical & insurance)

• New collaboration

• New and different story

• New business model

• New insurance model

• More education

• More moving parts!

• More time!

Page 50: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Solution #4

Individual Limited Medical

Available Now!

(This example is for illustrative purposes only)

SAMPLE Benefit Levels

• Hospitalization up to a $2,000,000 Benefit

• ICU up to $90,000 benefit

• Skilled Nursing up to $15,000 benefit

• Specific Benefits: Office visits, Xray & Lab, Surgery Benefit,

• In-Patient Mental & Nervous, other

• 12 month pre-existing condition exclusion

Benefit Amounts are determined by level of plan purchased

Page 51: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Individual Limited Medical

Sample Rate (will vary by benefit level, age & state)

• Individual – 35 year old $ 96/mo

• Individual – 47 year old $154/mo

• Individual & Children – 41 year old $252/mo

• Family – 45 year old $436/mo

Page 52: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Solution #5…..YOU!

The Healthcare Adviser

Page 53: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

You are now a “Healthcare Adviser”

(not an insurance agent)

Skills Health Insurance Agent Healthcare Adviser

Benefit Plan Designs X X

Marketplace Options – Carriers,

Networks

X X

Cost Comparisons X X

Commissions X

Compliance HIPAA, ERISA, DOL X

Level Funding Structure X

Medical Underwriting X

Employee Education X

Regulatory Reporting X

Claims Analysis & Review X

Referenced Based Pricing X

Direct Primary Care X

Long Term Strategic Planning X

Fees for Service X

Time 40 Hours per account/Year 70 Hours per account/Year

Page 54: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Who is a Health Care Adviser?

• A trusted strategic partner

• Professional equivalent of attorney or CPA

• Management team member

• Technical consultant

• Resource for compliance

• Resource for communications

• HR leadership and planning support

• Insurance market access point

Page 55: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Identifying a Competent

Health Care Adviser?

• Technical competence – insurance, risk financing,

regulations and HR compliance

• Understand employer’s business issues

• Builds client loyalty and respect

• Has systems, processes and support

• Strong communications skills

• Market access and knowledge

• Wise, humble, committed and ethical

• Willing to drive change!

Page 56: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays
Page 57: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Am I going to……………..

1. React to change?

2. Embrace change?

3. Drive change?

Page 58: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Changing your perspective

Salesmanship

Page 59: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Changing your perspective

Leadership

Page 60: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

60

Salesmanship talks Leadership listens

Salesmanship reacts Leadership prepares

Salesmanship sings Leadership writes the music

Salesmanship is spontaneous Leadership is systematic

Salesmanship makes money Leadership builds value

Salesmanship solve problems Leadership solves people

Salesmanship creates fans Leadership builds legacies

Salesmanship is arrogant Leadership is humble

Salesmanship reinforces beliefs Leadership changes beliefs

Salesmanship drive sales Leadership DRIVES CHANGE

Are you a salesperson or a leader?

Page 61: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Leadership understands…..

1. Our client s needs us

more than ever…

2. We will work harder…

3. We must drive change!

4. Leadership is NOT optional

Page 62: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

How are you going to deliver

“Affordable” Health Care?

Page 63: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Reminder!

CE Credit Sign In Sheet

1 hour CE Credit

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Page 64: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Thank you!

Daniel R. Meylan

National Sales Director

Allied National

Overland Park, Ks 66207

www.alliednational.com

[email protected]

Page 65: Next Generation Solutions for Small Group Health Plans · $5M Claim Population % increase 2012 1 10,000,000 100% 2013 1 3,333,333 300% ... b.Installing larger deductibles and co-pays

Thank you

Allied National Sales

• Dan Meylan: National Sales Director; 913-945-4253

• Bill Ringhofer: Regional Sales Manager; 913-945-4266

• Randy Wehner: Sales Manager; 913-945-4267

• Jill Carroll: Account Executive; 913-945-4255

• Jerri Moise: Account Executive: 913-945-4261