NEWGEN SOFTWARE

Reinvent Your Workplace

NEWGEN SOFTWARE

COPYRIGHT 2017, NEWGEN SOFTWARE INC.

2019

COPYRIGHT 2017, NEWGEN SOFTWARE

2

27 years 1400+ Installations across 66 countries150+ SSC Customers Globally

2800+ Employeesand 100+ partners

40+ Patentsacross 20+ verticals

World’s largest ECM deployment with 14 Bn docs processed is on Newgen Platform

Strong Industry Recognition :

• Gartner (Only vendor to feature in Gartner MQs

for iBPMS, ECM, CMF)

• Forrester

Industry’s Leading BPM based Solution Accelerator Frameworks

Newgen Software Technologies Ltd. BSE: 540900 | NSE: NEWGEN ISIN: INE619B01017

287R&D Employees

(10% of total employees)

OEM Complete Ownership for Successful project execution

Recognized as a “Leader” in the

report for “Digital Process

Automation Software”, Q3 2017

Newgen’s Own Services

Newgen’s Partner Network

Dedicated EU & UK based implementation team, offshore team from India

Newgen Services Ecosystem

Customer across 20+ Verticals

COPYRIGHT 2017, NEWGEN SOFTWARE 4

BFSI GOVERNMENT SHARED SERVICES & BPO

MANUFACTURING

TELECOMHEALTHCARE

Customer across 20+ Verticals (contd.)

COPYRIGHT 2017, NEWGEN SOFTWARE 5

UTILITIES LEGAL PHARMA

REAL ESTATE OTHERS

MULTIMEDIA

EDUCATION DEFENSE

▪ Presence in 14 countries across Africa

▪ Scaled up to 25 banks in a short span of 3 years

▪ Pan African roll out for Ecobank for its 27 affiliate banks

▪ Presence in more than 10 countries across APAC

▪ Newgen Subsidiary in Singapore & Malaysia

▪ 50+ clients and focus on ASEAN countries

▪ 9 out of Top 10 Indian banks are using Newgen

AMERICAS

▪ US operations growing faster

▪ Larger BPM Cloud Deployment (HP, Genpact)

▪ One of the customers serves its customers in 11 states

▪ 7 of Top 15 banks are clients

▪ Presence in 8 out of 11 countries across Middle East

▪ 125+ clients in Middle East

ASIA PACIFIC

AFRICA

EME

Some of our Large Global Deployments

Representative BPO Clients

Delivering Faster and Cost Effective Solutions


High Quality Deliverables▪ Constant involvement of the customer throughout

the product development phase, eliminates last minute surprises

▪ Iterative prototyping ensures the customer gets what he or she wants

▪ Complete ownership of delivering the right solution to the client

Speed of Delivery▪ Faster development as there is better clarity of the

business requirement▪ Less time in UAT as the end product is similar to

the last prototype seen by the customer

ProAgile IMPLEMENTATION METHODOLOGYComplete Product Suite

▪ Less vendors to manage▪ Less maintenance effort▪ Less training required

Well Integrated Product Suite▪ Almost zero time required to integrate

Newgen’s organically developed products

PRODUCT▪ Newgen domain consultants with strong

experience across verticals

▪ Best Practices’ based implementation

▪ Over 60% ready templates for many vertical solutions thus reducing the time to deliver

▪ Low iterations due to Newgen consultants’ ability to map customer requirements to the products, efficiently

DOMAIN EXPERTISE

8

Newgen Platform Overview

Adapt EngageDigitize Process

▪ Capture/Scan▪ Extract▪ Classify▪ Store▪ Archive/Retrieve▪ Dispose

▪ Design/Model▪ Collaborate▪ Build▪ Deploy▪ Monitor/Analyze▪ Optimize

▪ Assess/Allocate▪ Investigate▪ Analyze▪ Contextualize▪ Collaborate▪ Respond/Decide

▪ On-demand communications

▪ Enhance Customer Experiences

▪ Multi-channel interactions

Enterprise Content Management

Workflow Management System

Case ManagementCustomer

Communication Management

Process &Content Analytics

Robotic Process Automation(iBPS RPA)

DigitalSensing

NewgenEnterprise Cloud

Platforms

Newgen Enterprise Mobility Framework

(NEMF)

Initiation Channels

Scan

Social

Mobile

E-mail

IoT

Empowering Knowledge Workers

Personalization CollaborationCase Management Exceptions

Integration Adaptors like:Enabling Digital Transformation

Social AnalyticsMobile CloudCEP

Driving Continuous Process Improvement

Modeler ECM Simulator RepositoryBAM BRMSExecution Engine

Newgen iBPS Product Suite

Features Summary

• Responsive, HTML5 based smart forms• Reusable form fragments across processes• Rule based forms

• Design time collaborative process modelling environment

• Role based runtime collaboration for screen sharing

• Real time process monitoring

• Role based specific dashboards and reports• Drill down reports

• Model driven user interface composition• Configurable personalized workbenches• Single window access to internal &

external applications

• On the go accessibility of tasks from any

location• Offline mode to work in intermittent connectivity• Support for iOS & Android mobile

• Web based, user friendly process modeler• Swimlane based workflow designs for

simplified work allocation• Process validation for optimal and error

free process

Collaboration

Process Modeling

Responsive Forms

Reporting & Dashboard

Mobility

Single Unified Interface

ECM Product: Overview

Process and ManageCreate/Capture Archive/Record

Deliver

MS Office

Scanner / MFP

Mobile

CAD/XML/PDF

Social Content

Hotfolders/ Fax /E-mail

• Document Centric Workflows• Monitoring & Tracking• Exception Handling• Trigger & Notification

• Centralized Repository• Strong Search Capabilities• Enterprise Class Security• Highly Scalable• Advanced Content Analytics• Audit Trails

File Plan

Retention/Disposition

Social RMS

Web Interface

Core Applications

Mobile

E-mail/ Fax

DoD 5015.2 Certified

Features Summary

• On the go access to the enterprise document repository

• Easy search, retrieve, download and share content using Mobile

• Available on Amazon and Azure cloud. Also deployable on private cloud.

Content Management

• Comprehensive library services including check-in / check-out and versioning

• Easy search and retrieval of content from centralized repository

• Supports interoperability through CMIS compliance

▪ Monitor social media pages (Facebook, Twitter, LinkedIn etc.)

▪ Segregate social posts into categories like complaint, request, profanity etc.

▪ View, archive and reply to social messages

• Graphical Process Modeler for designing document centric business processes

• Highly configurable, easy-to-build efficient user desktops

• 360-degree Business Activity Monitoring to monitor process performance

• DoD 5015.2 & NRAA certified Records Management System

• Management of physical and electronic records

• Storage Rules, Retention Rules and Disposition Rules

• Facilitates capture of critical business information from multiple sources

• Flexibility to create customized document capture workflows

• Barcode, OCR and MICR extraction capabilities

Content Management

Workflow/BPM

Records Management

Social RMS

Mobility & Cloud

Multi Channel Capture

Solution Accelerators

- Transactional• Accounts Payable (AP) or Procure-

To-Pay (PTP)

• Accounts Receivable (AR) or Sales-Order-To-Cash (SOTC)

• PO Approval

• Order to Cash

• Collections

• General Ledger (GL) or Records-To-Reports (RTR)

• Fixed Assets Management (FA) or CAPEX Management

• Tender Processing / Quotation Management

• Freight Bill Processing – Inward & Outward

- Master Data Management• Vendor Master

• Price Master

• Item Master

• Vendor/Consultant Agreements

• Lease & Agreements

- Query Resolution• Vendor Query Management

FINANCE AND ACCOUNTS

- Employee Reimbursements• Travel & Expense

• Medical Claims

• Mobile Reimbursements

• Official Expenses

• PL Encashment

• Advance Request

- Payroll Additions/ Deductions

- Leave Management

- Agreements• Company Lease – Rental House/ Vehicle/ Others

• Employee Contracts – Full-time/ Consultant / Part-time

- Overall Processes

- Hire-to-Retire• Indent

• On boarding

• Ongoing Appraisals

• Exit Formalities

HUMAN RESOURCES(Self service)

- Service Request Process

- Travel desk Management• Ticketing System

• Hotel Booking Process

• Conveyance Approval Process

- Lease Accommodation Approval Process

- Suggestion Scheme Process

ADMIN

- Media and marketing request processing

- Retail shops & Services On boarding

- Promotions Request processing

SALES MARKETING

CONTRACT MANAGEMENT

Electronic Document & Record Management System

Creation Active Use Semi-Active Use Final Outcome

CAPTURE

MS-OfficeProcess

Scanner

Mobile Social Content

Documents Management

Record Management

Workflow Management

Execution

• Web Interface

PROCESS & MANAGE

z

z

Fax Email

XML / PDF

DELIVER

• Enterprise Systems

• SAP

• Core Applications

Record Declaration

Disposition/ Hold

Vault Management

File Plan/ Retention Policies

• Mobile

• Email/Fax

Monitorin

g

www.newgensoft.com

Thank you
