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Newbuilding ContractingRepairs / ConversionsShipbuilding EquipmentSpare PartsStores & ProvisionsConsultancyCommunicationsShipmanagement
• Communication by Email as the main criteria Communication by Email as the main criteria • Voice communicationsVoice communications• Compatibility & RobustnessCompatibility & Robustness• ReliabilityReliability• SecuritySecurity• TimelyTimely• Crew Communications PrivacyCrew Communications Privacy• Enhancement of the quality of life onboardEnhancement of the quality of life onboard• Improvement of training and safety awareness onboardImprovement of training and safety awareness onboard• Cost effectivenessCost effectiveness
56 messages (not addresses) over the period of 56 messages (not addresses) over the period of a month together with the size profilea month together with the size profile
• CostCost• ChargesCharges• UsabilityUsability• PrivacyPrivacy
C r e w Q u e s t i o n n a i r eC r e w Q u e s t i o n n a i r e
•Near real-time communications both ship-to-shore & shore- Near real-time communications both ship-to-shore & shore- to-shipto-ship•Total transparency of pricing – we knew what it cost to send, Total transparency of pricing – we knew what it cost to send, before we sent itbefore we sent it•Full virus checking of all messagesFull virus checking of all messages•Encryption of the air-time segmentEncryption of the air-time segment•Choice of email client was up to us (any standard POP3 Choice of email client was up to us (any standard POP3 client)client)
The vast majority of our communications still fell into the 3 – 7 Kb The vast majority of our communications still fell into the 3 – 7 Kb range the volumes increased almost nine-foldrange the volumes increased almost nine-foldShip sent a total of 484 messages, of which 37 (7,6%) were sent by Ship sent a total of 484 messages, of which 37 (7,6%) were sent by crewcrew
message profile for September 2004message profile for September 2004
Crew usage of email varying between 5 and 21% of the total Crew usage of email varying between 5 and 21% of the total messages sent by the ship,messages sent by the ship,
averaging almost 10% for the periodaveraging almost 10% for the period
Ship Total Msg Count cf. Crew Message Count
0100
200300400
500600
Month
No
. o
f M
essa
ges
Total Msgs
Crew Msgs
Crew bytes sent monthly ranged between 0.4 and 22% of the total bytes sent, averaging 2% for the period
Ship Total Msg Count cf. Crew Message Count
0100
200300400
500600
Month
No
. o
f M
essa
ges
Total Msgs
Crew Msgs
The proof of the puddingThe proof of the pudding
Ship Total Bytes Sent cf. Crew Bytes Sent
0
1,000,000
2,000,000
3,000,000
4,000,000
Month
No
. o
f B
ytes
Total Bytes
Crew Bytes
Ship Total Msg Count cf. Crew Message Count
0100
200300400
500600
Jan
03
Mar
03
May
03
Jul 0
3
Sep 0
3
Nov 03
Jan
04
Mar
04
May
04
Jul 0
4
Sep 0
4
Month
No
. o
f M
essa
ges
Total Msgs
Crew Msgs
Ship Total Msg Count cf. Crew Message Count
0100
200300400
500600
Jan
03
Mar
03
May
03
Jul 0
3
Sep 0
3
Nov 03
Jan
04
Mar
04
May
04
Jul 0
4
Sep 0
4
Month
No
. o
f M
essa
ges
Total Msgs
Crew Msgs
Ship Total Bytes Sent cf. Crew Bytes Sent
0
1,000,000
2,000,000
3,000,000
4,000,000
Jan
03
Mar
03
May
03
Jul 0
3
Sep 0
3
Nov 03
Jan
04
Mar
04
May
04
Jul 0
4
Sep 0
4
Month
No
. o
f B
ytes
Total Bytes
Crew Bytes
Thank you for listeningThank you for listening