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NEW

Learning Session

February 19, 2014Cover 1185 minutes

February 19, 2014Casual | Be Comfy | Ask questions freely2

February 19, 20143

WE ARE

A joint venture4

February 19, 2014YOU ARE

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February 19, 20146PROBLEM

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7SOLUTION

February 19, 2014Reframe diversity and inclusiveness challenges as clear, achievable opportunities.8INTENTION

February 19, 2014Focus on cultureDifferentiate inclusiveness from diversityRely on common knowledgeObjective, observableComprehensive & balancedStandardsEvidence-basedBehavior-basedInexpensiveAccessibleDemonstrate progress9

Racial, ethnic, religious or social behavior patterns that are shared and passed on:LanguageThoughtsCommunicationsCustomsBeliefsValuesInstitutions

CULTURE (DRIVER)10The buildings, infrastructures and other human-made components making up our surroundings.Built EnvironmentThe set of shared and transferable knowledge, skills, values, behaviors, etc., facilitating individual success.Cultural CapitalThe way money is put into something with the expectation of short- or long-term gain.Financial InvestmentThe policies, processes and activities that enable human growth, build capabilities, and empower.Human Development

DIMENSIONS OF GROUP LIFEAdapted from Cornelia and Jan Flora, Community Capitals Framework, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html

February 19, 201411The living and non-living things occurring naturally in our surroundings.Natural EnvironmentThe ability to influence standards, rules, regulations and their enforcement.Political CapitalThe cooperation between individuals and groups that results in collective benefits.Social CapitalThe spiritual, moral and psychological beliefs and practices that motivate, stimulate, and encourage moral behaviors of individuals.Spiritual Capital

February 19, 2014Adapted from Cornelia and Jan Flora, Community Capitals Framework, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.htmlDIMENSIONS OF GROUP LIFE12FRAMEWORK } DIA DIMENSIONS

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Financial InvestmentPolitical CapitalCultural CapitalSocial CapitalBuilt EnvironmentSpiritual CapitalNatural EnvironmentHuman DevelopmentAdapted from Cornelia and Jan Flora, Community Capitals Framework, 2008. http://www.soc.iastate.edu/staff/cflora/ncrcrd/capitals.html13DIA 64 Statements

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Situation(e.g., The facility design and layout reflects the histories, beliefs, family structures and values of different cultures.)Policy(e.g., There is an annual budget for diversity and inclusion initiatives that is adequate for achieving stated results.)Practice(e.g., The organization always works with the organizations and institutions of diverse cultural communities to achieve mutually beneficial goals.)Does not applyDont knowStrongly disagreeDisagreeAgreeStrongly agree14DIA Reports

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Financial InvestmentPolitical CapitalCultural CapitalSocial CapitalBuilt EnvironmentSpiritual CapitalNatural EnvironmentHuman Development

15Charities Review Council of Minnesota, Inc.Cherokee Park United ChurchCity of Minneapolis - CPEDDayton's Bluff Community CouncilDistrict 1 Community CouncilExplore Minnesota TourismGreater Minneapolis Crisis NurseryHmong Academy (Hmong College Prep Academy)Loft Inc. (The Loft Literary Center)Minnesota Children's MuseumMinnesota Coalition Against Sexual Assault (MNCASA)Minnesota Public Interest Research Group (MPIRG)National Youth Leadership CouncilUniversity of MN Extension 4-H Youth DevelopmentWest Side Citizens Organization (WSCO)RECRUIT ORGANIZATIONS

February 19, 201416DIA DATA Year 1 Organizationsn=15

February 19, 2014SectorLocation17DIA DATA Year 1 Organizationsn=15

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$55,000$229,000,0002012 BudgetDIA DATA Year 1 Organizationsn=1519

Min. 15 individuals/org.Diverse as possibleRelationshipAgeGenderRole, titleDepartmentYears involvedRace, ethnicityAbilityRECRUIT PARTICIPANTS

February 19, 201420DIA DATA Year 1 Participantsn=231

February 19, 201446%Staff25%Board2122DIA RESULTS

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Financial InvestmentPolitical CapitalCultural CapitalSocial CapitalBuilt EnvironmentSpiritual CapitalNatural EnvironmentHuman Development

23SUMMARY: AGGREGATED DATA

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Highest possible agreement = 184824SPIRITUAL CAPITALA strength

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25FINANCIAL INVESTMENTA weakness

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26BUILT ENVIRONMENTAn opportunity

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February 19, 201428NEW

Impact:Charities Review Council

February 19, 2014Cover 129Our Story, We Needed a New SpaceMAY 2013 15 staff and board members participated in the Diamond Inclusivity Assessment Beta Test.Looking for a new officeAugust 2013Moved into a new spaceDesign Thinking: Observed, Tried to Understand, and Then predicted what we would needOctober 2013Designed internal office spaces and set-up ShopHeld an Open house for the community and our stakeholders.

DIA pointed to two major opportunities for improvementBuilt EnvironmentNatural Environment

@LynneaAI@SmartgiversBuilt Environment Dimension Components Which Needed Improvement The design and layout of the organizations office or facility reflects the histories, beliefs, family, structures and values of different cultures. The furnishings reflect the histories, beliefs, family structures and values of different cultures.There are easy-to-see and understand way finding mechanisms throughout the office or facility in the languages of the organizations customers/clients/program participants, staff.

Component That was Undervalued by SomeIn public spaces, there are temporary of changeable items such as music, pictures, symbols, and art that reflect the histories, beliefs, family structures and values of different cultures.

Natural Environment DimensionComponent Which Needed ImprovementThe organization gets involved with environmental issues that affect its neighborhood and quality of life for nearby residents.The organization routinely assesses the impact of its programs, services and decisions on the local natural environment.Component with Room for ImprovementThe organization has a policy to prefer recycled or sustainably-produced materials and supplies.

BeforeNot our old office but closePrivate Office IntensiveHard to communicate and connectNot welcomingNot accessibleNot very energetic

TodayWelcomingCollaborativeWorkspacePrivate Meeting RoomsThoughtful ImagesAccessibilityGender neutralImages and words

What We Have DoneHow we reflect the histories, beliefs and family structures from different cultures in our built environment.Design and layout of the organizations officeCollaborative space encouraging connectionsMore awareness to different work styles Furnishings Asked staff what they want multiple styles and flexible work spaces.Easy-to-see and understand way findingPicked a wide open office designMore images less wordsClear intuitive choices that help people around the spacePublic spaces art, music, pictures, and symbolsApplying a cultural competence lens to items before placing.

How we engage and evaluate the impact of programs, services and decisions on the local natural environment.Organization gets involved with environmental issuesWe have started a recycling programWe have started purchasing Fairtrade, sustainable, and recycled goods (from coffee, tea, to paper)Organization routinely assesses the impactApply lens of our impact on decisionsOrganization has a policy to prefer recycled or sustainably-producedWe dont have a policy at this time but have started a practice.NEW

Impact:Other Stories

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February 19, 201437Take a snapshotHighlight and celebrate areas of strengthEstablish a baselineGuide and inform strategy & policyDevelop appropriate interventionsChoose consultants with appropriate expertiseMeasure progressBenchmark against other organizations / industries

USE THE DIA TO:38YOURE INVITEDTake time - take the next step

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CultureBrokers.com

SidebySideAssociates.com39NEW

Thanks for participating!

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February 19, 2014DIA DATA Year 1 Employeesn=10741