2021 Vehicle Delivery ChecklistRAV4 Prime

NEW VEHICLE DELIVERY CHECKLISTToyota vehicles undergo one of the most demanding inspection processes in the automotive industry. Hundreds of inspections are conducted at the factory, our U.S. port of entry inspection centers and your authorized Toyota dealer. The following checklist is our assurance that your vehicle is clean, in excellent condition, has a full tank of gas, and is not missing any promised items.

QUALITY INSPECTIONWe have performed a quality Pre-Delivery Inspection on your new vehicle. Our factory-trained service professionals have verified that all systems and controls are operating properly.

EXPLAIN VEHICLE FEATURES AND BENEFITSThoroughly explained Major Features and demonstrated Operation of Controls.Demonstrated and explained Connected Services and completed registration (if applicable).Demonstrated and explained Audio Multimedia System.Added dealer service contact information. Demonstrated and explained Bluetooth®. and completed phone pairing.Demonstrated and explained SiriusXM® Satellite Radio.

VEHICLE INSPECTIONExterior Clean and Undamaged.Interior Clean and Undamaged.Full tank of fuel or gas voucher.Vehicle Delivered with all features promised.

Access All the Tools and Information You Need to Get the Most Out of Your Toyota.www.toyota.com/owners

Dealership Representative Signature Name (please print)

CUSTOMER ACKNOWLEDGMENTI have inspected my new Toyota and acknowledge that all Pre-Delivery and Delivery Checklist items

have been reviewed with me by the dealership representative.

©2021 Toyota Motor Sales U.S.A., Inc. 2021 RAV4 Prime Page 1 of 3

Customer Signature Name (please print) Email Address

DEALER STAFF INTRODUCTIONS

Service Manager Parts ManagerCustomer Relations Manager

(Provide business cards.)

Introduced the customer to the Parts and Service departments.Reviewed hours of operation and provided Parts and Service departments’ telephone numbers.

FOR NEW CUSTOMERS

During normal business hours:Scheduled first appointment.

Date: Time:

PROPER FLOOR MAT INSTALLATION AND CAREVerified that the correct driver’s floor mat is installed. Explained proper driver’s floor mat installation using the retaining hooks (clips).Explained floor mat care: Never install the driver’s floor mat with the bottom-side up, do not place another floor mat(s) on top of an existing mat, and regularly verify the driver’s floor mat is properly secure, e.g., after carwash, interior cleaning, etc.

Reviewed Owner’s Manual.Reviewed Quick Reference Guide.Reviewed Warranty Information. Warranty Provisions Maintaining Your Warranty Special Operating ConditionsReviewed Maintenance Schedules. Synthetic Oil, if applicable. Reviewed ToyotaCare Brochure. ToyotaCare No Cost Service & Roadside, if eligible.

PRODUCTS OR SERVICES DUE TO CUSTOMERDescription of any Products/Services

Due to the CustomerDate

Promised

Assist with Toyota app download to customers mobile device.

EXPLAIN NEW VEHICLE PUBLICATIONS

Sign In

©2021 Toyota Motor Sales U.S.A., Inc. 2021 RAV4 Prime Page 2 of 3

IMPORTANT CUSTOMER INFORMATION Your sales representative will explain and demonstrate these features.NOTE: Your sales representative will not demonstrate the Pre-Collision System (PCS).

For feature operation details, see your Owner’s Manual and other customer publications provided with your vehicle.

Intended for highway use, Full-Speed Range Dynamic Radar Cruise Control (DRCC) lets you drive at a preset speed. The system is designed to function between 0-110 mph* and uses vehicle-to-vehicle distance control, helping maintain a preset distance from the vehicle ahead of you.** See www.toyota.com/safety-sense for more information.

PCS w/PD is designed to provide alert, mitigation, and/or avoidance support in certain conditions, when the system detects a potential collision with a preceding vehicle is likely to occur.

The advanced grille-mounted radar system is designed to work with the forward-facing camera to help recognize a pre-ceding pedestrian or bicyclist, and provide an alert, mitigation and/or avoidance support in certain conditions.

(1) Press switches and select “ ” from the MID .

(2) Press switches and select the “ ” setting function from the MID and then press . The setting screen is displayed.

(3) Select “Adjust alert timing” and then press . Each time is pressed, the response to the PCS alert timing changes. You can press to go back to the menu.

Toyota Safety Sense™ 2.0 (TSS 2.0) is a set of active safety technologies designed to help mitigate or prevent collisions across a wide range of traffic situations, in certain conditions. TSS 2.0 is designed to help support the driver’s awareness, decision making and vehicle operation contributing to a safe driving experience.

Refer to the Owner’s Manual for operation, setting adjustments, limitations and more details to understand these functions and complete safety precautions. For more information, please go to www.toyota.com/safety-sense.

Full-Speed Range DRCC is designed to help maintain a pre-set distance to a preceding vehicle when the preceding vehicle is traveling at a lower speed. The minimum set speed is approximately 20 MPH, but once activated, the operating speed range is 0-110 MPH.

AHB is designed to detect the headlights of oncoming vehicles and the tail lights of preceding vehicles and switch between high beams and low beams as appropriate.

LTA is designed to help keep the vehicle in the center of a lane by assisting the driver in steering control when using Full-Speed Range DRCC.

RSA is designed to recognize specific road signs using the forward-facing camera to provide information to the driver via the display.

(1) With the engine switch in IGNITION ON mode, press the “ “ switch and turn the headlight switch to “AUTO” or “ “ position.The “ “ indicator will come on when the headlights are turned on automati-cally to indicate that the system is active.

(2) Push the lever away from you to manually turn on high beams or press the “ “ switch. The “ “ will turn off, and the “ “ or “ “ will turn on.

AUTOMATIC HIGH BEAMS (AHB)

LANE TRACING ASSIST (LTA)

ROAD SIGN ASSIST (RSA)

FULL-SPEED RANGE DYNAMIC RADAR CRUISE (DRCC)

To change the vehicle-to-vehicle distance:

Push the button to cycle through the settings, which will change progressively.

LONG(default setting)

MEDIUM SHORT

Preceding vehicle mark

LDA w/SA is designed to provide notification when the system detects an unintended lane departure.

The Steering Assist function is designed to provide small corrective steering inputs to the steering wheel for a short period of time to help keep the vehicle in its lane.

• Press the LDA switch to turn the LDA system on.

• Depress again to turn it off.

• Press the LTA switch to turn the LTA system on.

• Depress again to turn it off.

ADJUSTING LDA ALERT SENSITIVITY(1) Press switches and select

“ .”(2) Press switches to find the

“ ” setting function and then press . The setting screen is displayed.

(3) Select “Alert sensitivity” and then press . Each time is pressed, the response to the LDA alert sensitivity changes. You can press to go back to the menu.

DISABLING LANE CENTERING FUNCTION

After select the “ ,” press switches to find the “ ” setting.

Select “Lane centering function” and then press . Each time is pressed, the response to the LTA Lane centering setting

changes.

(1) Press switches and select “ .”

(2) Press switches to find the “ ” setting function and then press . The setting screen is displayed.

(3) Each time is pressed, the response to the RSA setting changes. You can press to go back to the menu.

LANE DEPARTURE ALERT WITH STEERING ASSIST (LDA W/SA)PRE-COLLISION SYSTEM WITH PEDESTRIAN DETECTION (PCS W/PD)

FAR MIDDLE (default) NEAR

QUICK OVERVIEW: TOYOTA SAFETY SENSE™ 2.0

(TSS 2.0)

FULL-SPEED RANGE DYNAMIC RADAR CRUISE CONTROL (DRCC)

Resume/ Increase speed Cancel

Cruise control ON/OFF

Set speed/ Decrease speed

Full-Speed Range Dynamic Radar Cruise Control vehicle-to-vehicle distance buttonDisplay

Indicators Cruise control switches

Set speed

©2021 Toyota Motor Sales U.S.A., Inc. 2021 RAV4 Prime Page 3 of 3

IMPORTANT CUSTOMER INFORMATION Your sales representative will explain and demonstrate these features.NOTE: Your sales representative will not demonstrate the Pre-Collision System (PCS).

For feature operation details, see your Owner’s Manual and other customer publications provided with your vehicle.

Pairing your phone is the first step in connecting with your Toyota. This pairing process is quick and easy. All you have to do is setup the phone and multimedia system to form a connection.

Ensure Bluetooth® is turned on for your phone.

Select “Bluetooth®”, then select “Add New Device” on display screen.

Select “Phone Name”. Check the display on your phone. Does the PIN XXXX match the PIN displayed? If it does select “Pair”.

[1] Some Android devices may have slightly different SETTINGS screen layout depending on manufacturer of device and Android OS version.

Press [MENU] on the audio system faceplate, then select “Setup” on display screen.

STEP 1

STEP 2 STEP 3

STEP 4 STEP 5

SAFETY CONNECT ®- Subscription - Based telematics service operating 24hrs per day, 7days per week

STEERING WHEEL & PHONE CONTROL SWITCHES

AIR CONDITIONING/HEATING

AUDIO

BLUETOOTH® PAIRING FOR YOUR PHONE

Services include: • Emergency Assistance “SOS”• Enhanced Roadside Assistance

“SOS” button

Microphone

LED light indicators (Green is Active)

Volume controls Seek

“MODE ” Push to change audio mode. Push and hold to mute or pause

the audio.

Receive/end call

Voice command switch

CHARGING EQUIPMENT

Charging indicator

AC charging inlet cap

AC charging inlet

AC charging inlet light Charging port lid

Charging portAC charging cable

Temperature selector

Automatic climate control ON - Adjusting the temperature setting will cause the airflow vents, air intake and fan to adjust automatically to set temperature.

Fan speed

SYNC button

Fan speed

Air Conditioning ON/OFF

Recirculate cabin air (outside air when OFF)

Outside rear view mirror defogger/Rear window defogger

Airflow mode display

S-FLOW modeWindshield defogger

ECO mode

Climate control OFF

Refer to the “Navigation and Multimedia System Owner’s Manual” or visit www.toyota.com/audio-multimedia for additional resources.NOTE: Always use safe driving practices and follow all traffic rules.

Seek station/track/file select

Access apps screen

AccessBluetooth® hands-free system

Touchscreen display

Access AUDIO screen

Push to turn ON/OFF or turn to adjust volume

Turn to tune radio stations manually or select tracks or files

Access HOME screenAccess MENU screen

Access MAP screen

iPhone Bluetooth Menu

Android Bluetooth Menu1