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New Technologies and Trends Proces s & Flow Integration & Connectivity Customer experien ce Business Model Supplier s Technolo gy Environm ent Customer experience innovation Disruptive business models Convergence of technology and sociology Management approach Management approach Old New A’Ohlin Commercial Insights, © 2013

New technologies and trends

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Page 1: New technologies and trends

New Technologies and Trends

Process & Flow

Integration & Connectivity

Customer experience

Business Model

SuppliersTechnology

Environment

Customer experience innovation

Disruptive business models

Convergence of technology and sociology

Management approach Management approach

Old New

A’Ohlin Commercial Insights, © 2013

Page 2: New technologies and trends

New Technologies and Trends

Process & Flow

Integration & Connectivity

Customer experience

Business Model

SuppliersTechnology

Environment

Customer experience innovation

Disruptive business models

Convergence of technology and sociology

Management approach Management approach

Old New

A’Ohlin Commercial Insights, © 2013