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AOA Conference & Exhibition 2014: Exhibitor news

IDGateway’s advanced ID centre technology

Babcock’s innovative solutions for airport operators

Features

easyJet’s winter launches at Glasgow and London Luton

Flybe opens ‘virtual base’ at London City Airport

The official magazine of the Airport Operators Association

WINTER 2014

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p.3THE AIRPORT OPERATOR

WINTER 2014WWW.AOA.ORG.UK

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The official magazine of the Airport Operators

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CHAIRMAN’S INTRODUCTION

Ed Anderson, Chairman, Airport Operators Association

Can I welcome readers to this edition of

Airport Operator, which is published on the occasion of our Annual Conference & Exhibition. We have an excellent line-up of speakers, a fully sold-out exhibition, and we welcome once again our moderator John Humphrys.

This will be the final AOA Conference & Exhibition before the General Election next May, and so it is a suitable moment to reflect on the progress that the aviation industry has made since we met four years ago, shortly after the formation of the Coalition Government. In 2010, the then Secretary of State Philip Hammond had very little to say about the benefits that are derived from aviation; he said that the aviation industry was “lightly

taxed”; and he urged us to start addressing the environmental agenda if we were to be allowed to grow.

Some four years later, there is widespread recognition that UK aviation supports a million jobs; it contributes at least £50 billion per year to the economy; and it contributes at least £8 billion per year in taxes to the Exchequer. We will be campaigning hard, through the ‘A Fair Tax on Flying’ coalition, to secure reductions in Air Passenger Duty (APD) before the Election, and we continue to press the Treasury to carry out a full study of the impact of APD on the UK economy. I believe there is now a real appreciation among policy makers that APD cannot simply continue to be increased and that this has to be reversed.

Turning to the point about the environmental agenda, the Sustainable Aviation coalition has done some excellent high profile work over these past four years. It has published a CO2 Road-Map and a Noise Road-Map. Together these demonstrate that aviation can achieve substantial growth over the coming decades with no significant increase in carbon or noise impacts. On 2 December it will be publishing a Sustainable Aviation Fuels Road-Map, and members of the Sustainable Aviation coalition have worked tirelessly to ensure that policy makers are fully aware of the very real steps that the industry is taking in this area. After the election, we will need to redouble our efforts.

This year marks the 80th anniversary of the meeting

that led to the formation of the AOA. It also marks the 100th anniversary of the first commercial flight, which carried a single passenger across Tampa Bay. Who would have forecast then that aviation would have developed to the point where there are now 50,000 commercial routes worldwide, and one can reach virtually anywhere in the world within 24 hours? Aviation not only oils the wheels of the global economy and enables goods to be transported swiftly to market, it also brings together friends and families. It is, without doubt, a major force for good and we must constantly promote its merits to politicians.

I hope to see many of you at the Conference over the next two days. I am sure it will be a successful and informative event.

THE AOA IS PLEASED TO WORK WITH ITS CORPORATE PARTNERS

AND SILVER SPONSORS

Silver sponsors

Corporate partners

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FLYBE REFOCUSES ON REGIONAL CONNECTIVITY WITH LONDON CITY VIRTUAL BASE AND SEVEN NEW ROUTES

Airport Operator was delighted to be invited by

Flybe to the opening of the airline’s ‘virtual base’ at London City Airport – the airline’s brand new base in the capital – on 27 October, a move which followed Flybe’s decision to dispose of most of its London Gatwick slots to easyJet earlier this year.

The need for a new London base is of tremendous significance to other UK airports for an airline which is overwhelmingly the UK’s largest domestic carrier, operating 10,000 flights in November, compared to 4,500 by British Airways and 3,900 by easyJet (figures by anna.aero).

The dividend – in the form of new routes for many AOA member airports – began on 6 October with the launch of 20 weekly services to Edinburgh, followed on 20 October by 15 weekly flights to Belfast City. The grand arrival of the UK regional airline at London City took place on 27 October, when the carrier launched four new routes to Aberdeen, Dublin, Exeter and Inverness.

LAUNCHED FROM TO AIRCRAFT (WF) COMPETITION (WF)

06 Oct London City (LCY) Edinburgh (EDI) DH4 (20) British Airways (51)

20 Oct Belfast City (BHD) DH4 (15)

27 Oct Aberdeen (ABZ) DH4 (12)

Dublin (DUB) DH4 (23) CityJet (42), British Airways (26)

Exeter (EXT) DH4 (17)

Inverness (INV) DH4 (12)

01 Nov Amsterdam (AMS) DH4 (2) CityJet (49), British Airways (37)

Source: anna.aero New Route Database. Innovata / Diio Mi. WF = Weekly frequencies.

01

01The first flight from Aberdeen to London City Airport was followed by a ‘Breakfast of the Regions’, hosted by Flybe CEO Saad Hammad (left) with guests Sir Robin Wales, Mayor of Newham, and Declan Collier, CEO London City Airport, at Newham Council Offices adjacent to the airport.

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Later Flybe continued the expansion from London with the launch of Amsterdam services on 1 November (an airport pair extensively competed by CityJet’s 49 weekly flights, as well as British Airways’ 37 weekly operations).

With the exception of the Dutch flights, which will operate on Saturdays and Sundays only, all of the new services will fly into London City, making the airport a ‘virtual base’ with no night-stopping aircraft. Flybe’s CCO Paul Simmons, the mastermind behind the airline’s network strategy, commented: “The decision to move in to London City was very quick, and a major part of our refocus on regional connectivity. It was also a two-way decision with the airport, helping us in talks with the slot coordinator, ACL, with slot acquisition, as well as giving us some sensible guidance on our planned route network. Overall London City made us feel very welcome.”

Declan Collier, CEO, London City Airport, also stressed the importance of the arrival of Flybe at the airport: “Flybe’s selection of routes

serves to cement further the airport’s status as the business traveller’s airport of choice, underpinned by our location, convenience and speed customer propositions. We look forward to a long and successful partnership.”

The airline’s London services are complemented by the Stobart Air-operated routes at London Southend (mainly inbound leisure flights) which commenced on 17 May, as well as the remainder of its Gatwick flights, which operate to

Newquay, a route served three-times daily. In fact, it has been announced that the airline will operate the link between Gatwick and Newquay for another four years, with up to £2.8m of funding support safeguarding the vital air link.

Flybe’s operations at London’s fifth busiest airport are summarised in the table on page 5. Noteworthy is the fact that the carrier’s average weekly frequency across the seven new airport pairs is 14.4.

02

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02John Hayes MP, Minister of State at the Department for Transport, stressed the importance of Flybe’s new operations from London City: “These new routes are not a luxury, but a necessity to spread the prosperity of the British nation.”

04The exchange of gifts between Alex Salmond, First Minister of Scotland, and Saad Hammad, CEO, Flybe. Salmond would go on to comment: “Our strategy in Scotland is to add more international destinations and connectivity to London. This is an exciting morning for Scottish aviation.”

05Among the 200 guests invited to this special event was Dame Deirdre Hutton, Chairman, Civil Aviation Authority.

03Capital cake: Salmond and Hammad help themselves to a slice of sweetness during the ‘Breakfast of the Regions’. Hammad would later comment: “We are now in a position where growth and opportunity are a reality. With close to eight million passengers recorded last year over our whole network, we expect to carry half a million in the first year of operations from London City.”

p.8THE AIRPORT OPERATORWINTER 2014 WWW.AOA.ORG.UK

ENHANCING SECURITY THROUGH ADVANCED ID CENTRE TECHNOLOGYIDGateway is an online platform that, in simple terms, replaces the current pen and paper application forms used to apply for airside passes at UK airports. It is an advanced technology designed for airport ID centres and airfield operators, for processing and managing ID passes, vehicle passes and driver permits. Julian Parker, Managing Director, IDGateway, explained the technology to Ross Falconer.

IDGateway is the result of over 10 years of

experience within airside pass application and management, and is based on in-depth knowledge of all airport standards, as well as the needs of sponsors and their applicants. It helps ID centres manage pass applications, criteria checking, verification, issuing and monitoring processes.

IDGateway | People is for ID centres to process and manage ID pass applications; IDGateway | Vehicles is for airfield operators to process and manage vehicle passes; and IDGateway | Drivers is for airfield operators to process and manage driver permits.

All applicant data and activity is securely held in one system, accessible by individual airport departments, even on the move, giving instant real-time visibility and control over all aspects of these processes, as well as ongoing pass or permit management.

The rules and regulations governing these checks are, of course, exceptionally complex and differ depending on airport. “IDGateway uses a smart wizard style interface to walk the signatory through the application process, ensuring that they have complied with all of the technicalities of the background check in minute detail,” Julian Parker, Managing Director, IDGateway, commented. “This in turn ensures that only fully compliant submissions can get through to the ID centre. During a recent trial at East Midlands Airport,

this resulted in a 96% reduction in submissions failing criteria checks.”

Following the tangible success of this trial, IDGateway is currently starting operations with East Midlands Airport, and is about to commence a live trial at London Stansted. An increasing number of airports are clearly showing an appetite for this type of technology.

IDGateway is customised to each airport. “We start with the basic rules template as prescribed by the European Union and Department for Transport,” Parker explained. “From this, using our bespoke rules engine we can build incredibly detailed rules and referencing requirements specific to an individual airport or group. From the signatory point of view, they hardly notice as the wizard then steps them through the requirement using a familiar and simple interface.”

Meanwhile, IDGateway operates across mobile and tablet devices, speeding up processing times and creating an enhanced experience for airports. Airport staff rarely find themselves working behind a desk and are more often out in vehicles, at check-in or elsewhere in the airport, so leveraging tablet and mobile technologies

to their best effect with simple interfaces ensures that even in winter on a cold dark apron, IDGateway will still be easy to use.

Indeed, the technology works equally well as a standalone product as it does when deployed for drivers, vehicles, and people on a fully integrated basis. In the longer-

term it is an ideal solution to link airport users, ID centres and control authorities to safely share relevant security data and present a cohesive challenge to the security threat. Ultimately, IDGateway drives down costs and speeds up processing times, creating an enhanced experience for airports and their resident employers, while simultaneously ensuring compliance. It provides enhanced security, efficiency and performance.

“The technology to significantly improve the security of UK airports through their ID centres is now here,” Parker said. “IDGateway will not only massively enhance your ability to identify threats, but will also do it in a way that improves the customer experience, and indeed streamlines and focuses the entire process to such an extent that significant cost savings can be made. We have lived for a long time with a pen and paper solution, which, while being fit for purpose, can now be enhanced with a solution that improves security and customer service, and reduces cost.”

01

01Julian Parker, Managing Director, IDGateway: “IDGateway will not only massively enhance your ability to identify threats, but will also do it in a way that improves the customer experience, and indeed streamlines and focuses the entire process to such an extent that significant cost savings can be made.”

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AOA_IDG_245x300 v5.pdf 1 29/10/2014 18:34


NEW ROUTES PUT UK AIRPORTS ON TRACK TO HANDLE 240 MILLION PASSENGERS IN 2014

In 2013 UK airports handled 231.6 million

passengers, up 3.4% on 2012. According to data from the UK Civil Aviation Authority (CAA), in the 12-month period ending September 2014, the number of passengers handled is up 4.1% compared with the same period a year ago, suggesting that some 240 million passengers will pass through our airports in 2014.

There are now 22 airports in the UK handling more than one million passengers annually. London Southend Airport became the latest to join this illustrious group during the last 12 months, thanks to its year-on-year growth of over 22%. However, Glasgow Prestwick Airport is in danger of losing its membership of the ‘one

million’ club, if its current rate of passenger demand reduction continues. The only other airport among the 22 not seeing demand growth in the last 12 months is Liverpool, where passenger numbers are down 4.3%.

EDINBURGH AND LONDON LUTON BREAK 10 MILLIONApart from London Southend’s exceptional growth, the next fastest-growing airports are London Stansted (+8.2%) and Aberdeen (+7.8%). Airports across London have all performed well with London Gatwick (+6.9%) and London Luton (+6.6%) both performing above the national average. London Heathrow’s growth of 1.8% may seem modest, but given the capacity constraints it operates under it is a decent

Source: UK CAA.

easyJet’s winter launches at UK airports centred on its designated bases at Glasgow and London Luton. Glasgow will now have a twice-weekly service to Marrakech, while London Luton has four new routes including an impressive 11 weekly frequencies to Copenhagen, as well as new services to Lyon (five/weekly), Munich (4) and Naples (3).

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Source: UK CAA. *Excludes Canary Islands **Excludes Madeira

performance. Surprisingly maybe, London Heathrow actually grew faster in 2013 than Beijing Airport, which has now also run into capacity issues of its own.

During the last 12 months both Edinburgh and London Luton have broken through the 10

million passenger mark, giving the UK six airports in that category, with Birmingham on target to reach that milestone some time before the end of 2015 as well.

CANARY ISLANDS, GREECE FASTEST-GROWTH MARKETSAnalysis of UK CAA data for

the first nine months of this year shows that international traffic at UK airports is up around 4.6% compared with the same period in 2013. The two largest country markets remain Spain and the US, both of which are reporting growth this year of between 2% and 3%. Italy has overtaken

Germany for third place thanks to impressive growth of 8.6% so far in 2014. Of the top 20 country markets, only two, Poland and Cyprus, have seen a reduction in demand so far this year.

Double-digit growth has been achieved by the popular

summer holiday markets of the Canary Islands (+14.2%), Greece (+12.5%) and Portugal (+12.3%). The United Arab Emirates continues to report solid growth, and is now well established as the second busiest long-haul market from the UK after the US, well ahead of Canada and India.

London Southend Airport became the latest to join the illustrious ‘one million club’ of airports thanks to year-on-year growth of over 22%. Martin Inabit, CEO, SkyWork Airlines; and Roger Clements, CFO, London Southend Airport, shake hands after SkyWork Airlines helped the airport with this objective by beginning flights from its Bern hub on 26 October after moving its services from London City Airport. The 716km sector, which is not served by any other operator, has 11 weekly flights, using its 31-seat Dornier 328s. Commenting on the route launch, Maren Fides Schmelz, CCO, SkyWork, said: “We are pleased to be connected twice-daily with London’s sixth airport, customer friendly London Southend, and we are looking forward to an engaging and exciting collaboration. SkyWork Airlines fly passengers from London Southend directly to Bern, located just 10km from the city centre and easily accessible by train or by car – your ideal starting point for trips in the Swiss mountains.”

Aer Lingus Regional used the start of the winter season to resume operations from its Dublin base to Leeds Bradford on 23 October, following a 14-year hiatus. The 307km sector, which is already operated by Ryanair’s 13 weekly services, will now also be served by Aer Lingus Regional’s 13 weekly flights using Stobart Air’s 77-seat ATR 72s. This will enable Yorkshire passengers to connect via Dublin to Aer Lingus’ North American destinations, namely Boston, Toronto Pearson, New York JFK, Orlando, San Francisco and Chicago O’Hare. The airline expects to carry 70,000 passengers on the new sector in 2015. Commenting on the return of Aer Lingus Regional to Yorkshire’s international gateway, John Parkin, CEO, Leeds Bradford, said: “We are delighted to see the return of Aer Lingus services. Passengers flying onwards to North America will find the connecting flight schedules alongside security preclearance at Dublin provides a very attractive transatlantic flight option.”

Glasgow also featured in the winter launches of Ryanair with a weekly service to Riga (starting 1 November) and three-times per week service to Warsaw Modlin (starting 28 October). Continuing the popularity of the Canary Islands (Islands (passenger traffic was up +14.2% in the first nine months from UK airports in 2014), Cardiff gained a weekly service to Tenerife South on 30 October.

British Airways used SUN-AIR, the Danish regional airline, which flies under the British Airways banner, to start services between London City and Hamburg on 27 October. Flown by the franchise carrier’s 32-seat Dornier 328s on a 10 times weekly basis, the 721km route faces no competition. The day before British Airways also launched London City services to Dublin. The 472km route to the Irish capital will be operated 28 times weekly with a mix of equipment and will face competition from CityJet (42 weekly flights) and Flybe’s new service (23 weekly flights).

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CAUGHT IN THE SLIPSTREAMA key aspect of Heathrow’s commitment to conveying the best of British in its new terminal is the installation of a UK-designed sculpture that communicates the diversity and expertise of the country to which it is the gateway. Inspired by the exhilarating potential of flight and the physical aesthetics of an aircraft, British artist Richard Wilson created Slipstream, depicting the twisting velocity of a stunt plane manoeuvring through the open space of the new Terminal 2: The Queen’s Terminal. Amy Hanna reports.

Heathrow’s pioneering new passenger terminal stands

out distinct from other airport facilities. The uniqueness of its vast, open, airy spaces has been well broadcast, while its three-wave, light-effusing roof and the world’s first fully common use check-in mark it out as one of the best in the world. On entering the terminal though, the attention of travellers is drawn away from any of these aspects,

momentarily captivated by the singular element of design that sets Heathrow Terminal 2 apart from any other.

The breathtaking Slipstream is a seminal work of sculpture created by British artist Richard Wilson. In Slipstream, Wilson has captured an element of air travel that is rarely seen by passengers – his representation of an aircraft’s flight path, which “seizes the moment of a movement”.

Slipstream is the size of a Boeing 747-400, and at 78 metres is the longest piece of permanent public art anywhere in the UK. The impact it has is enormous, and with an audience of 20 million passengers every year it will become one of the most viewed artworks in the UK. For passengers arriving at or departing from Terminal 2, Slipstream will form the unforgettable first or last impression of the UK.

Wilson has encapsulated within Slipstream the true excitement of flight and was inspired by the concept of movement, and the effects of movement that the naked eye is not able to see. Specifically it captures the movement of an imagined flight of the Zivko Edge 540 stunt plane – the aircraft flown by British aerobatics pilot and Red Bull Air Race World Champion Paul Bonhomme. “I wanted to actually create the shape of a tumbling fall,” Wilson said, “which would be an aeroplane doing as it were, my acrobatics, as a metaphor for travel and a metaphor for people journeying.”

The sculpture has been said to depict many things – a flight path, a vapour stream – but in the mind of the artist, he explained, it would best be described as portraying the plane’s “trail of activity”, the motion that would have been cast could the craft have flown through clay.

“I was looking at ideas about movement and energy, speed

and velocity, and I wanted to somehow describe all of that, while hinting at what takes place at the airport,” Wilson said of his creation. “You get on one of those big structures and you get fired off up into the sky, you glide and land the other side, but seldom get to see what happens in between. So I wanted to capture that, and seized the idea of how to make an aeroplane. We looked at that aerotechnology and we incorporated that into a lot of what we were doing, and especially on the engineering side.”

Wilson worked with a team of expert engineers, architects, and fabricators to design and engineer over half a million components. The installation of Slipstream was in itself a major engineering and logistical feat.

“Sculpture is about how you challenge people’s preconceptions of their world,” Wilson said. “And I’m challenging them here with Slipstream, just by playing around with this big form about movement.”

Heathrow’s Chief Executive John Holland-Kaye: “What I wanted was the most beautiful piece of sculpture in Europe, and I think that’s what we have here in Slipstream.”

Vanderlande creates HBS Standard 3 teamWith the aim of helping UK airports upgrade their baggage screening equipment to fulfil the HBS Standard 3 baggage security requirements that come into force in September 2018, Vanderlande in the UK, the subsidiary of the world’s leading baggage system supplier, is creating the UK’s leading HBS Standard 3 team.

The new team will assist airports in the design of integrated solutions that meet their needs and fulfil the HBS Standard 3 requirement for UK airports to upgrade their baggage screening equipment, systems and processes. In addition, Vanderlande’s team will use its extensive experience to ensure that airports achieve right-first-time installation into live operation.

Gary McWilliam, Head of UK Customer Solutions and Service, commented: “I am delighted to hear from UK regional airports that they value our help with their challenges. This highlights Vanderlande’s ability to design and deliver integrated solutions to airports of all sizes. The creation of our UK HBS 3 team is an exciting step to help UK regional airports further. I look forward to continue building partnerships with airports across the UK as we help them proactively plan to maximise their value.”

Babcock understands that your focus is on improving the passenger experience at a lower cost. We partner with our customers on customised solutions that increase airport performance, helping to keep fl ights on time and bags travelling with passengers.

We focus on delivering integrated airport solutions and support services that make a difference, improving performance and delivering costs savings without impacting on our customer’s day-to-day operations.

Working with some of the world’s busiest airports, we provide design, installation, operation and management of complete baggage systems, GSE fl eet management, and airport IT systems management. We recognise the importance of getting it right fi rst and on time.

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Delivering innovative, through-life airport solutions

DallmeierPanomeraAirport03_245x300_UK.indd 1 02.09.2014 17:16:13

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NO

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ER

Ed A

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Ed

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s b

een

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an o

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e A

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oci

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OA

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e is

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man

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York

shir

e B

uild

ing

So

ciet

y. E

d h

as h

eld

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num

ber

of

seni

or

exec

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e p

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tio

ns in

the

air

po

rts

ind

ustr

y in

clud

ing

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uty

Man

agin

g D

irec

tor

of

Eas

t M

idla

nds

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po

rt f

rom

19

87

to 1

99

0 a

nd

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agin

g D

irec

tor

of

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s B

rad

ford

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po

rt f

rom

19

97

to 2

00

7. H

e w

as C

hair

man

of

the

AO

A in

20

01-

02.

He

is a

fo

rmer

Pre

sid

ent,

and

Cha

irm

an, o

f Le

eds

Cha

mb

er o

f C

om

mer

ce a

nd is

a d

irec

tor

of

a nu

mb

er o

f o

ther

pub

lic a

nd v

olu

ntar

y se

cto

r o

rgan

isat

ions

in Y

ork

shir

e. E

d is

an

eco

nom

ics

gra

dua

te a

nd a

qua

lified

acc

oun

tant

. He

has

a p

arti

cula

r in

tere

st in

reg

iona

l eco

nom

ic

dev

elo

pm

ent

and

tra

nsp

ort

.

Rob

ert

Goo

dwill

MP

Ro

ber

t G

oo

dw

ill M

P is

the

Par

liam

enta

ry

Und

er-S

ecre

tary

of

Sta

te f

or

Tran

spo

rt

wit

h sp

ecifi

c re

spo

nsib

ility

fo

r av

iati

on.

R

ob

ert

is t

he M

P f

or

Sca

rbo

roug

h an

d

Whi

tby

bei

ng e

lect

ed a

n M

P in

20

05.

Pri

or

to t

his

he w

as a

n M

EP

fo

r Yo

rksh

ire

bet

wee

n 19

99

and

20

04

. Ro

ber

t’s

par

liam

enta

ry c

aree

r ha

s in

clud

ed

role

s as

an

assi

stan

t G

over

nmen

t W

hip

and

Lo

rd

Co

mm

issi

one

r o

f H

M T

reas

ury.

Stew

art

Win

gate

Ste

war

t W

ing

ate

join

ed G

atw

ick

Air

po

rt

as C

hief

Exe

cuti

ve O

ffice

r in

Dec

emb

er

200

9.

Ste

war

t jo

ined

Gat

wic

k A

irp

ort

fro

m

BA

A A

irp

ort

s Li

mit

ed w

here

he

spen

t fi

ve y

ears

in

seni

or

man

agem

ent

role

s at

sev

eral

air

po

rts.

He

was

M

anag

ing

Dir

ecto

r o

f Lo

ndo

n’s

Sta

nste

d A

irp

ort

(2

00

7-20

09

), C

hief

Exe

cuti

ve O

ffice

r o

f B

udap

est

Air

po

rt (

200

5-20

07)

and

Cus

tom

er S

ervi

ces

Dir

ecto

r o

f G

lasg

ow

Air

po

rt (

200

4-2

00

5).

Pre

vio

usly

, Ste

war

t sp

ent

mo

re t

han

15 y

ears

at

Bla

ck &

Dec

ker

whe

re h

e ha

d r

esp

ons

ibili

ty f

or

a w

ide

rang

e o

f fu

ncti

ons

. He

was

Gen

eral

Man

ager

o

f a

star

t-up

man

ufac

turi

ng p

lant

in t

he C

zech

R

epub

lic, O

per

atio

ns D

irec

tor

at t

he c

om

pan

y’s

man

ufac

turi

ng f

acili

ty a

t S

pen

nym

oo

r, C

oun

ty

Dur

ham

, and

Eur

op

ean

Mar

keti

ng M

anag

er b

ased

in

Ger

man

y.

Ste

war

t ho

lds

a m

aste

rs d

egre

e in

Bus

ines

s

Ad

min

istr

atio

n w

ith

dis

tinc

tio

n an

d a

firs

t-cl

ass

hono

urs

deg

ree

in e

lect

rica

l and

ele

ctro

nic

eng

inee

ring

. He

is a

Cha

rter

ed E

ngin

eer

and

a

Fel

low

of

the

Inst

itut

e o

f E

ngin

eeri

ng a

nd

Tech

nolo

gy.

John

Hol

land

-Kay

eJo

hn b

ecam

e C

hief

Exe

cuti

ve O

ffice

r o

f H

eath

row

Air

po

rt H

old

ing

s Lt

d in

Jul

y 20

14. P

rio

r to

tha

t, h

e w

as r

esp

ons

ible

fo

r th

e d

eliv

ery

of

the

£1

bill

ion

annu

al c

apit

al

inve

stm

ent

pro

gra

mm

e, in

clud

ing

the

new

Ter

min

al

2, w

hich

op

ened

suc

cess

fully

on

June

4th

20

14. H

e jo

ined

the

co

mp

any

as C

om

mer

cial

Dir

ecto

r in

May

20

09

, whe

n he

was

res

po

nsib

le f

or

all r

even

ue a

t H

eath

row

, inc

lud

ing

air

line

inco

me,

ret

ail,

trai

n,

par

king

and

pro

per

ty a

s w

ell a

s p

asse

nger

ex

per

ienc

e; o

ver

3 ye

ars,

ret

ail i

nco

me

per

p

asse

nger

gre

w b

y 10

% p

er a

nnum

and

pas

seng

er

sati

sfac

tio

n in

crea

sed

sig

nifi

cant

ly t

o o

ver

70%

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Cap

tain

Will

iam

“Jo

ck”

Low

eJo

ck h

as a

Deg

ree

in E

ngin

eeri

ng, P

hD in

A

pp

lied

Sci

ence

and

Ho

nora

ry D

oct

ora

tes

fro

m t

he U

nive

rsit

y o

f B

irm

ing

ham

and

Lo

ndo

n C

ity

for

serv

ices

to

avi

atio

n.

Co

nco

rde’

s lo

nges

t se

rvin

g p

ilot

(25

year

s), J

ock

w

as a

lso

Co

mm

erci

al M

anag

er r

esp

ons

ible

fo

r C

onc

ord

e, D

irec

tor

of

Flig

ht O

per

atio

ns f

or

Bri

tish

A

irw

ays

(5 y

ears

) an

d C

hair

man

of

the

UK

Flig

ht

Op

erat

ions

Dir

ecto

r G

roup

. A

pp

oin

ted

Gen

eral

Man

ager

Op

erat

ions

Co

ntro

l in

198

6, J

ock

ass

umed

res

po

nsib

ility

fo

r th

e d

ay t

o d

ay

op

erat

ion

of

the

enti

re B

riti

sh A

irw

ays

flee

t o

f 30

0

airc

raft

wo

rld

wid

e, a

s w

ell a

s th

e o

per

atio

nal

inte

gra

tio

n o

f B

riti

sh A

irw

ays

and

Bri

tish

Cal

edo

nian

at

Gat

wic

k fo

llow

ing

the

19

88

mer

ger

. Fro

m 1

99

2, h

e w

as a

lso

Chi

ef P

ilot

of

Bri

tish

Air

way

s.

Fo

llow

ing

ret

irem

ent

fro

m B

riti

sh A

irw

ays,

Jo

ck’s

ro

les

incl

ude

non-

exec

utiv

e d

irec

tor

of

AA

A L

td,

dir

ecto

r o

f R

egio

nal A

irp

ort

s Lt

d, T

rust

ee o

f th

e U

K

Co

nfid

enti

al H

uman

Fac

tors

Rep

ort

ing

Sys

tem

(C

HIR

P),

sp

ons

ore

d b

y th

e C

ivil

Avi

atio

n A

utho

rity

an

d C

hair

man

of

Gre

ener

by

Des

ign.

On

bec

om

ing

a

Fel

low

of

the

Roy

al A

ero

naut

ical

So

ciet

y, J

ock

se

rved

as

Pre

sid

ent

in 1

99

8/9

. Li

very

man

of

the

Gui

ld o

f A

ir P

ilots

and

Air

N

avig

ato

rs, a

nd a

war

ded

the

Gui

ld’s

Bra

ckle

y M

emo

rial

Tro

phy

in 1

99

7 fo

r se

rvic

es t

o a

viat

ion,

Jo

ck is

als

o t

he fi

rst

per

son

sinc

e S

ir S

efto

n B

ranc

ker

in 1

929

to

hav

e he

ld b

oth

po

siti

on

of

Pre

sid

ent

of

the

RA

eS a

nd t

he M

aste

r o

f G

APA

N.

Jona

thon

Cou

nsel

lJo

nath

on

was

ap

po

inte

d B

A’s

Hea

d o

f E

nvir

onm

ent

in D

ecem

ber

20

07

wit

h re

spo

nsib

ility

fo

r d

evel

op

ing

and

im

ple

men

ting

BA

’s s

trat

egy

on

all i

ssue

s re

lati

ng t

o t

he E

nvir

onm

ent

incl

udin

g C

limat

e C

hang

e, A

ir Q

ualit

y, N

ois

e an

d W

aste

.In

20

13 J

ona

tho

n to

ok

over

the

Cha

ir o

f S

usta

inab

le

Avi

atio

n, t

he le

adin

g U

K a

viat

ion

ind

ustr

y co

nso

rtiu

m o

f ai

rlin

es, a

irp

ort

s, m

anuf

actu

rers

an

d U

K A

ir T

raffi

c C

ont

rol a

utho

rity

dri

ving

im

pro

vem

ents

in t

he s

usta

inab

ility

per

form

ance

of

the

sect

or.

Pre

vio

usly

Jo

nath

on

was

Hea

d o

f T

5 D

evel

op

men

t w

here

he

was

res

po

nsib

le f

or

ensu

ring

tha

t th

e B

A in

vest

men

t o

f £

330

m in

T5

was

bui

lt o

n-ti

me,

o

n-b

udg

et a

nd o

n-sp

ecifi

cati

on.

Thi

s in

fras

truc

ture

w

as s

ucce

ssfu

lly c

om

ple

ted

and

han

ded

to

the

H

eath

row

Op

erat

ion

in N

ovem

ber

20

07.

He

join

ed t

he a

irlin

e in

Oct

ob

er 1

99

9 w

here

he

was

ap

po

inte

d G

ener

al M

anag

er o

f P

rocu

rem

ent

Str

ateg

y w

ith

resp

ons

ibili

ty f

or

dev

elo

pin

g

and

imp

lem

enti

ng t

he s

trat

egy

to d

eliv

er B

A’s

P

rocu

rem

ent

func

tio

n to

bes

t p

ract

ice

per

form

ance

.P

rio

r to

Bri

tish

Air

way

s he

wo

rked

in a

num

ber

o

f p

osi

tio

ns in

the

air

line

ind

ustr

y m

ost

rec

entl

y as

Gen

eral

Man

ager

, Str

ateg

y at

Air

New

Zea

land

w

hich

incl

uded

res

po

nsib

iliti

es f

or

dev

elo

pin

g t

he

airl

ine’

s ne

two

rk a

nd a

llian

ce s

trat

egy.

Jona

tho

n is

a g

rad

uate

in M

echa

nica

l Eng

inee

ring

fr

om

Imp

eria

l Co

lleg

e an

d h

as a

n M

BA

fro

m IN

SE

AD

Ric

hard

Dea

kin

Ric

hard

Dea

kin

was

ap

po

inte

d a

s C

hief

E

xecu

tive

Offi

cer

of

NA

TS

, the

UK

’s

lead

ing

pro

vid

er o

f A

ir T

raffi

c M

anag

emen

t se

rvic

es, o

n M

arch

1, 2

010

. R

icha

rd is

res

po

nsib

le f

or

the

24/7

ser

vice

op

erat

ion

emp

loyi

ng c

.50

00

sta

ff a

nd p

rovi

din

g a

n ai

r na

vig

atio

n se

rvic

e in

UK

and

No

rth

Atl

anti

c ai

rsp

ace

for

2.2m

flig

hts

per

yea

r. P

revi

ous

ly, h

e w

as S

enio

r V

ice

Pre

sid

ent

of

the

Air

S

yste

ms

Div

isio

n fo

r T

hale

s an

d a

mem

ber

of

the

com

pan

y’s

Exe

cuti

ve C

om

mit

tee.

Bas

ed in

Par

is,

his

div

isio

n re

cord

ed a

tur

nove

r o

f €

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n an

d

emp

loye

d 7

,00

0 s

taff

acr

oss

the

wo

rld

. R

icha

rd h

as o

ver

30 y

ears

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erie

nce

of

maj

or

pro

gra

mm

es in

the

aer

osp

ace

and

def

ence

ind

ustr

y se

cto

r. R

icha

rd’s

car

eer

star

ted

as

an e

ngin

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ng

app

rent

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at B

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tem

s, w

here

he

spen

t 17

ye

ars

in a

num

ber

of

role

s, la

tter

ly a

s V

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sid

ent

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mm

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al A

ero

spac

e, b

ased

at

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nbo

roug

h.

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ing

to

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ero

naut

ical

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tem

s as

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op

ean

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erat

ions

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ecto

r, R

icha

rd r

an n

ine

fact

ori

es in

the

U

K, F

ranc

e an

d G

erm

any

pro

duc

ing

hig

h p

reci

sio

n ae

rosp

ace

syst

ems.

Bef

ore

join

ing

Tha

les

in 2

00

4,

Ric

hard

sp

ent

seve

ral y

ears

as

Gro

up D

irec

tor

8pp-

mag

-con

f-pro

g-20

14.in

dd

406

/11/

2014

18

:13


Pro

gra

mm

es w

ith

GK

N A

ero

spac

e S

ervi

ces.

A

Cha

rter

ed E

ngin

eer,

Ric

hard

ho

lds

a fi

rst

clas

s ho

nour

s d

egre

e in

Aer

ona

utic

al E

ngin

eeri

ng f

rom

K

ing

sto

n U

nive

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d a

n M

BA

fro

m C

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eld

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cho

ol o

f M

anag

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t. H

e is

als

o a

Fel

low

of

the

Roy

al A

ero

naut

ical

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ciet

y, a

nd w

as a

war

ded

an

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nora

ry D

oct

ora

te in

Eng

inee

ring

fro

m K

ing

sto

n U

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rsit

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Jan

uary

20

08

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nes

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po

inte

d a

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ef E

xecu

tive

of

in

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ust

200

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nd f

or

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rthe

r 5

year

s in

A

ugus

t 20

12, A

ndre

w jo

ined

the

CA

A a

fter

a

wid

e-ra

ngin

g c

aree

r in

the

rai

l ind

ustr

y.

Cai

t H

ewit

tC

ait

(sho

rt f

or

Cat

rina

) jo

ined

AE

F a

s P

olic

y an

d C

om

mun

icat

ions

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cer

in

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ob

er 2

00

7 an

d b

ecam

e D

eput

y D

irec

tor

in 2

00

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he h

as a

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st C

lass

d

egre

e in

so

cio

log

y an

d a

n M

.A. w

ith

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tinc

tio

n in

en

viro

nmen

tal p

hilo

sop

hy, i

n w

hich

her

dis

sert

atio

n fo

cuss

ed o

n th

e so

cial

just

ice

imp

licat

ions

of

clim

ate

chan

ge.

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no

w le

ads

AE

F’s

UK

po

licy

wo

rk

incl

udin

g t

he A

irp

ort

s C

om

mis

sio

n’s

wo

rk a

nd it

s co

mp

atib

ility

wit

h na

tio

nal c

limat

e ch

ang

e st

rate

gy

and

wit

h E

U n

ois

e an

d a

ir q

ualit

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mm

itm

ents

.C

ait

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reg

ular

co

nfer

ence

sp

eake

r an

d h

as

pre

sent

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t ev

ents

org

anis

ed b

y th

e In

stit

ute

for

Air

Qua

lity

Man

agem

ent,

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itut

e o

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ivil

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inee

ring

, EN

DS

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op

e, a

nd t

he W

estm

inst

er

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rgy

Env

iro

nmen

t an

d T

rans

po

rt F

oru

m. S

he h

as

giv

en o

ral e

vid

ence

to

the

Air

po

rts

Co

mm

issi

on,

th

e C

ivil

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atio

n B

ill C

om

mit

tee

and

the

Lo

ndo

n A

ssem

bly

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nsp

ort

Co

mm

itte

e.

Dar

ren

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lan

Dar

ren

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lan

has

bee

n C

hief

Exe

cuti

ve

of

the

Air

po

rt O

per

ato

rs A

sso

ciat

ion

(AO

A)

sinc

e Ja

nuar

y 20

11. B

efo

re t

he

AO

A, D

arre

n w

ork

ed f

or

14 y

ears

in

com

mun

icat

ions

, pub

lic a

ffai

rs a

nd p

olit

ics

in a

nu

mb

er o

f se

cto

rs, i

nclu

din

g in

fras

truc

ture

, pla

nnin

g

and

tec

hno

log

y; a

nd f

or

the

four

yea

rs p

rio

r to

jo

inin

g t

he A

OA

in 2

011

, he

was

Dir

ecto

r o

f P

ublic

A

ffai

rs f

or

full-

serv

ice

com

ms

agen

cy B

rand

s2Li

fe.

Dar

ren’

s p

olit

ical

exp

erie

nce

incl

udes

wo

rkin

g f

or

the

Co

nser

vati

ve p

arty

and

sta

ndin

g

(uns

ucce

ssfu

lly!)

as

a p

arlia

men

tary

can

did

ate

in

the

2010

gen

eral

ele

ctio

n. H

e is

incr

edib

ly

pas

sio

nate

ab

out

avi

atio

n an

d t

he b

enefi

ts t

he

sect

or

bri

ngs,

be

they

glo

bal

tra

de

ben

efits

to

UK

p

lc, b

oo

stin

g r

egio

nal a

nd lo

cal g

row

th, o

r en

ablin

g

mill

ions

of

peo

ple

to

ho

liday

and

vis

it f

rien

ds

and

fa

mily

in t

he U

K a

nd a

roun

d t

he w

orl

d.

Gre

g Li

ndsa

y A

utho

r o

f A

ero

tro

po

lis &

The

Way

We

Live

Nex

t.G

reg

Lin

dsa

y is

a jo

urna

list,

urb

anis

t,

and

sp

eake

r. H

e is

a c

ont

rib

utin

g w

rite

r fo

r F

ast

Co

mp

any,

aut

hor

of

the

fort

hco

min

g

bo

ok

Eng

inee

ring

Ser

end

ipit

y, a

nd c

o-a

utho

r o

fAer

otr

op

olis

: The

Way

We’

ll Li

ve N

ext.

He

is a

lso

a

seni

or

fello

w o

f th

e W

orl

d P

olic

y In

stit

ute

— w

here

he

is d

irec

tor

of

the

Em

erg

ent

Cit

ies

Pro

ject

— a

vi

siti

ng s

cho

lar

at N

ew Y

ork

Uni

vers

ity’

s R

udin

C

ente

r fo

r Tr

ansp

ort

atio

n P

olic

y &

Man

agem

ent,

an

d a

res

earc

h affi

liate

of

the

New

Eng

land

Co

mp

lex

Sys

tem

s In

stit

ute

(NE

CS

I).

Gor

don

Dew

arG

ord

on

Dew

ar t

oo

k up

the

po

st o

f C

hief

E

xecu

tive

in J

uly

2012

. Und

er h

is

stew

ard

ship

, Ed

inb

urg

h A

irp

ort

has

co

nso

lidat

ed it

self

as

one

of

Eur

op

e’s

lead

ing

air

po

rts

wit

h b

eing

nam

ed B

est

Eur

op

ean

Air

po

rt o

f it

s si

ze b

y th

e A

CI f

or

an u

npre

ced

ente

d

thir

d t

ime.

Reb

rand

ing

the

air

po

rt a

s th

e p

lace

whe

re ‘S

cotl

and

m

eets

the

wo

rld

’, G

ord

on

has

over

seen

air

lines

in

clud

ing

Vir

gin

Atl

anti

c, A

ir C

anad

a an

d T

urki

sh

Air

lines

co

mm

ence

ser

vice

s at

Ed

inb

urg

h, d

rivi

ng

pas

seng

er n

umb

ers

over

1 m

illio

n fo

r an

ind

ivid

ual

mo

nth

in J

uly

and

Aug

ust

2013

. In

20

14 E

din

bur

gh

will

wel

com

e Q

atar

and

US

Air

way

s as

wel

l as

a ne

w

des

tina

tio

n o

f C

hica

go

fro

m U

nite

d a

s th

e ai

rpo

rt

reac

h ex

tend

s fu

rthe

r in

to t

he lo

ng-h

aul m

arke

t.T

he a

irp

ort

has

ann

oun

ced

a £

25m

sec

urit

y ex

pan

sio

n as

par

t o

f a

5 ye

ar, £

150

m in

vest

men

t w

hich

Go

rdo

n w

ill le

ad e

nsur

ing

tha

t cu

sto

mer

se

rvic

e w

ill r

emai

n at

the

co

re o

f d

eliv

ery

as t

he

airp

ort

exp

end

s it

s ca

pac

ity.

Go

rdo

n sp

ent

4 y

ears

wit

h B

AA

run

ning

Gla

sgo

w

and

Ed

inb

urg

h ai

rpo

rts

thro

ugh

per

iod

s o

f ex

tens

ive

inve

stm

ents

in t

erm

inal

cap

acit

y an

d p

asse

nger

g

row

th f

rom

20

07

to 2

010

. H

e th

en s

pen

t 2

year

s as

Chi

ef E

xecu

tive

at

Bah

rain

Inte

rnat

iona

l Air

po

rt

over

haul

ing

the

fac

iliti

es a

nd o

per

atio

ns t

here

and

cr

eati

ng a

pro

fita

ble

bus

ines

s fo

r th

e fi

rst

tim

e.H

e ha

s he

ld a

num

ber

of

seni

or

po

siti

ons

wit

h le

adin

g t

rans

po

rt o

per

ato

rs, i

nclu

din

g c

om

mer

cial

, g

ener

al m

anag

emen

t an

d b

usin

ess

dev

elo

pm

ent

role

s. P

rio

r to

thi

s he

sp

ent

10 y

ears

in T

rans

po

rt

Co

nsul

tanc

y.

Paul

Keh

oeP

aul K

eho

e jo

ined

Bir

min

gha

m A

irp

ort

as

Chi

ef E

xecu

tive

Offi

cer

in O

cto

ber

20

08

.H

e st

arte

d h

is c

aree

r in

avi

atio

n as

an

Air

Tr

affic

Co

ntro

ller

in t

he R

oyal

Air

Fo

rce

and

has

wo

rked

fo

r a

vari

ety

of

com

pan

ies

in t

he

ind

ustr

y in

clud

ing

Bri

tish

Aer

osp

ace

plc

, Ser

co

Avi

atio

n an

d T

BI p

lc.

Pau

l has

bee

n C

EO

/MD

of

a nu

mb

er o

f U

K a

irp

ort

s (i

nc. B

elfa

st In

tern

atio

nal,

Lond

on

Lut

on

and

Bri

sto

l)

and

has

bee

n a

non-

exec

utiv

e D

irec

tor

of

a nu

mb

er

of

oth

er U

K a

nd o

vers

eas

airp

ort

s d

urin

g h

is 3

5 ye

ar

care

er in

avi

atio

n. T

hro

ugho

ut h

is c

aree

r, P

aul h

as

bee

n an

act

ive

mem

ber

of

the

Air

po

rt O

per

ato

rs

Ass

oci

atio

n w

here

he

is a

Dir

ecto

r an

d w

as C

hair

of

that

org

anis

atio

n 20

04

-05.

Pau

l is

also

Cha

irm

an o

f M

arke

ting

Bir

min

gha

m, a

mem

ber

of

the

War

wic

k B

usin

ess

Sch

oo

l Str

ateg

y B

oar

d, a

Bo

ard

Mem

ber

o

n th

e C

oven

try

& W

arw

icks

hire

Lo

cal E

nter

pri

se

Par

tner

ship

and

mo

st r

ecen

tly

bec

ame

Cha

irm

an o

f th

e S

kills

fo

r B

irm

ing

ham

Ad

viso

ry B

oar

d.

Pau

l ho

lds

a B

Sc

(Ho

ns)

in G

eog

rap

hy, a

n M

BA

, a

dip

lom

a in

Mar

keti

ng a

nd w

as a

war

ded

an

Ho

nora

ry

Deg

ree

of

Do

cto

r o

f th

e B

irm

ing

ham

Cit

y U

nive

rsit

y in

Sep

tem

ber

20

11.

He

is a

lso

Ho

nora

ry P

resi

den

t o

f th

e R

AF

20

30 E

lmd

on

Air

Tra

inin

g C

orp

s sq

uad

ron,

a

Fel

low

of

the

Cha

rter

ed In

stit

ute

of

Mar

keti

ng,

the

Roy

al S

oci

ety

of

Art

s, t

he In

stit

utio

n o

f C

ivil

Eng

inee

ring

and

the

RA

eS (

Roy

al A

ero

naut

ical

S

oci

ety)

. Pau

l is

mar

ried

wit

h tw

o c

hild

ren.

Chr

is B

row

neR

eco

gni

sed

as

a p

ione

er in

the

avi

atio

n tr

avel

ind

ustr

y, C

hris

Bro

wne

has

ove

r 25

ye

ars

exp

erie

nce

in t

he t

rave

l sec

tor.

C

hris

join

ed F

irst

Cho

ice,

whi

ch n

ow

fo

rms

par

t o

f T

UI U

K &

Irel

and

, in

199

9. S

ince

the

n,

she

has

bee

n p

rom

ote

d t

o a

num

ber

of

seni

or

po

siti

ons

and

to

day

she

ho

lds

the

po

st o

f C

hief

O

per

atin

g O

ffice

r fo

r T

UI A

viat

ion

follo

win

g 1

0 y

ears

as

Man

agin

g D

irec

tor

for

Tho

mso

n A

irw

ays,

the

U

K’s

thi

rd la

rges

t ai

rlin

e, w

here

she

is r

esp

ons

ible

fo

r a

flee

t o

f 57

air

craf

t an

d a

tea

m o

f 5,

00

0 p

eop

le.

Chr

is h

as a

chie

ved

a n

umb

er o

f si

gni

fica

nt ‘fi

rsts

’ th

roug

hout

her

car

eer,

for

exam

ple

, she

was

p

revi

ous

ly t

he y

oun

ges

t an

d fi

rst

fem

ale

gen

eral

m

anag

er f

or

Iber

ia A

irw

ays.

In 1

99

9 C

hris

join

ed F

irst

Cho

ice

to e

stab

lish

Trav

el

Cho

ice

Dir

ect,

bef

ore

bec

om

ing

Man

agin

g D

irec

tor

of

Ret

ail &

Dir

ect

-Tra

vel C

hoic

e. C

hris

wen

t o

n to

hea

d u

p t

he g

roup

’s a

irlin

e, A

ir20

00

, wit

h th

e b

rief

to

tur

n th

e ai

rlin

e ar

oun

d. I

tsel

f a

mas

sive

ta

sk, C

hris

’s r

ole

was

mad

e m

ore

cha

lleng

ing

in t

he

wak

e o

f th

e 9

/11

atro

citi

es in

the

US

A. H

ow

ever

, she

co

mp

lete

ly r

e-sh

aped

the

flee

t ar

oun

d t

he n

eed

s o

f th

e to

ur o

per

atio

n an

d it

s cu

sto

mer

s, u

ltim

atel

y re

-bra

ndin

g t

he a

irlin

e to

Fir

st C

hoic

e A

irw

ays

8pp-

mag

-con

f-pro

g-20

14.in

dd

506

/11/

2014

18

:13


and

ret

urni

ng t

he b

usin

ess

to p

rofi

t d

esp

ite

the

turb

ulen

t b

ackd

rop

.A

s p

art

of

TU

I UK

& Ir

elan

d, C

hris

has

led

the

mer

ge

of

Tho

mso

nfly

and

Fir

st C

hoic

e A

irw

ays

into

one

ai

rlin

e –

som

ethi

ng s

he a

chie

ved

in t

he s

pac

e o

f ju

st n

ine

mo

nths

. In

ano

ther

firs

t, T

hom

son

Air

way

s b

ecam

e th

e fi

rst

UK

car

rier

to

sig

n-up

fo

r th

e ne

w B

oei

ng 7

87

Dre

amlin

er a

ircr

aft,

whi

ch is

se

t to

tra

nsfo

rm a

ir t

rave

l by

off

erin

g a

sig

nifi

cant

ly

smo

oth

er, q

uiet

er a

nd g

reen

er fl

ying

exp

erie

nce.

T

hom

son

Air

way

s re

ceiv

ed t

he fi

rst

of

its

eig

ht

Dre

amlin

ers

in M

ay 2

013

, and

bec

om

e th

e fi

rst

UK

ca

rrie

r to

fly

the

new

air

craf

t co

mm

erci

ally

.In

Jul

y 20

11, C

hris

was

ho

nour

ed b

y th

e U

nive

rsit

y o

f U

lste

r an

d r

ecei

ved

the

deg

ree

of

Do

cto

r o

f S

cien

ce

(DS

c) f

or

man

agem

ent

lead

ersh

ip. I

n he

r sp

are

tim

e C

hris

, who

is m

arri

ed, i

s a

keen

am

ateu

r sa

ilor

and

ha

s a

pas

sio

n fo

r fa

shio

n, e

spec

ially

sho

es.

Chr

is w

as a

war

ded

an

OB

E in

the

20

13 N

ew Y

ear’

s H

ono

ur’s

list

and

in A

pri

l 20

14 a

ccep

t M

emb

ersh

ip

into

the

Bri

tish

Tra

vel I

ndus

try

Hal

l of

Fam

e In

Jun

e 20

14 C

hris

bec

ame

Chi

ef O

per

atin

g O

ffice

fo

r T

UI A

viat

ion.

Tim

Haw

kins

Tim

was

par

t o

f S

tans

ted

’s le

ader

ship

te

am f

rom

Mar

ch 2

011

, ho

ldin

g t

he

po

siti

on

of

Dir

ecto

r o

f R

egul

atio

n an

d

Pla

nnin

g. T

im h

as h

ad r

esp

ons

ibili

ty f

or

reg

ulat

ion

for

Sta

nste

d, o

vers

eein

g d

eliv

ery

of

a £

200

m c

apit

al in

vest

men

t p

rog

ram

me

and

en

gag

ing

wit

h th

e A

irp

ort

s C

om

mis

sio

n to

pro

mo

te

the

stra

teg

ic im

po

rtan

ce o

f S

tans

ted

. Bef

ore

thi

s he

he

ld a

num

ber

of

seni

or

po

siti

ons

wit

h B

AA

, giv

ing

hi

m a

wea

lth

of

exp

erie

nce

in r

egul

atio

n an

d

com

pet

itio

n is

sues

, as

wel

l as

exp

erie

nce

in s

hap

ing

av

iati

on

cap

acit

y p

olic

y. T

im h

as r

ecen

tly

bee

n ap

po

inte

d a

s M

AG

’s n

ew C

orp

ora

te A

ffai

rs D

irec

tor,

and

will

lead

the

Gro

up’s

par

tici

pat

ion

in t

he

Air

po

rts

Co

mm

issi

on,

as

wel

l as

eng

agem

ent

wit

h ke

y st

akeh

old

ers

incl

udin

g lo

cal a

nd c

entr

al

gov

ernm

ent,

key

avi

atio

n an

d r

egul

ato

ry b

od

ies

and

th

e m

edia

.

Cla

re H

ardb

oard

C

lare

Har

bo

rd jo

ined

Hea

thro

w f

rom

the

M

inis

try

of

Just

ice

in J

uly

2011

as

Dir

ecto

r, C

orp

ora

te A

ffai

rs.

Pre

vio

usly

she

has

hel

d

seni

or

com

mun

icat

ions

ro

les

in

inte

rnat

iona

l ene

rgy

and

fina

ncia

l ser

vice

s co

mp

anie

s an

d a

s a

cons

ulta

nt in

glo

bal

co

mm

unic

atio

n ag

enci

es.

Aft

er g

rad

uati

ng f

rom

S

out

ham

pto

n U

nive

rsit

y, C

lare

tra

ined

as

a jo

urna

list

wit

h IP

C M

agaz

ines

and

is a

fel

low

of

the

Cha

rter

ed

Inst

itut

e o

f P

ublic

Rel

atio

ns

Sally

Bal

com

beS

ally

join

ed t

he V

isit

Bri

tain

tea

m a

s C

EO

in

Sep

tem

ber

20

14. B

efo

re t

hat

she

was

p

art

of

the

Vis

itB

rita

in b

oar

d f

rom

20

13.

Fro

m 2

00

8 t

o 2

011

Sal

ly w

as C

hief

M

arke

ting

Offi

cer

for

Trav

elp

ort

GD

S, a

nd p

revi

ous

ly

she

held

a n

umb

er o

f se

nio

r in

tern

atio

nal r

ole

s in

th

e tr

avel

ind

ustr

y, m

ost

rec

entl

y as

Co

mm

erci

al

and

Pro

duc

t D

irec

tor

at O

po

do

, the

pan

-Eur

op

ean

on-

line

trav

el a

gen

cy s

et u

p b

y th

e m

ajo

r E

uro

pea

n ai

rlin

es (

200

4-2

00

6).

Pri

or

to t

hat,

she

hel

d t

he

role

s o

f M

anag

ing

Dir

ecto

r o

f th

e T

UI-

ow

ned

S

pec

ialis

t S

un H

olid

ay G

roup

(20

01-

200

3), a

nd

Man

agin

g D

irec

tor

of

Bri

tish

Air

way

s H

olid

ays,

w

hich

op

erat

ed in

75

mar

kets

wo

rld

wid

e (1

99

0-

200

1). S

ally

is c

urre

ntly

ad

visi

ng a

num

ber

of

sect

ors

, pri

mar

ily f

ocu

sing

on

trav

el, o

n th

eir

mul

ti-c

hann

el a

nd d

igit

al s

trat

egie

s. S

he a

lso

sit

s as

a

No

n-E

xecu

tive

Dir

ecto

r o

f tw

o o

nlin

e tr

avel

b

usin

esse

s.

TU

ES

DA

Y 1

1 N

OV

EM

BE

R

Sir

How

ard

Dav

ies

Sir

Ho

war

d D

avie

s is

Cha

irm

an o

f th

e A

irp

ort

s C

om

mis

sio

n es

tab

lishe

d b

y th

e U

K g

over

nmen

t to

iden

tify

and

re

com

men

d o

pti

ons

fo

r m

aint

aini

ng t

he

UK

’s s

tatu

s as

an

inte

rnat

iona

l hub

fo

r av

iati

on.

He

is

a fo

rmer

Dep

uty

Gov

erno

r o

f th

e B

ank

of

Eng

land

an

d a

fo

rmer

Dir

ecto

r-G

ener

al o

f th

e C

BI.

He

is a

lso

C

hair

man

of

the

Pho

enix

Gro

up a

s w

ell a

s P

rofe

sso

r o

f P

ract

ice

at t

he P

aris

Inst

itut

e o

f P

olit

ical

Sci

ence

(S

cien

ces

Po)

and

Cha

irm

an o

f th

e In

tern

atio

nal

Ad

viso

ry C

oun

cil o

f th

e C

hina

Sec

urit

ies

Reg

ulat

ory

C

om

mis

sio

n.

Cra

ig K

reeg

erC

raig

was

ap

po

inte

d C

hief

Exe

cuti

ve

Offi

cer

of

Vir

gin

Atl

anti

c A

irw

ays

on

1 F

ebru

ary

2013

whi

ch h

as a

flee

t o

f 4

0

long

hau

l air

craf

t, fl

ying

six

mill

ion

pas

seng

ers

a ye

ar a

ll ov

er t

he w

orl

d. H

e jo

ins

fro

m

Am

eric

an A

irlin

es (

AA

), w

here

he

had

a 2

7-ye

ar

care

er s

pan

ning

co

mm

erci

al, fi

nanc

ial a

nd s

trat

egic

ro

les

in t

he U

S a

nd a

roun

d t

he g

lob

e.C

raig

join

ed A

A in

19

85

as a

n an

alys

t an

d w

as

app

oin

ted

Sen

ior

Vic

e P

resi

den

t, C

usto

mer

in

2012

. He

spen

t si

x ye

ars

in L

ond

on

as S

enio

r V

ice

Pre

sid

ent,

Inte

rnat

iona

l and

was

res

po

nsib

le f

or

AA

o

per

atio

ns a

nd s

ales

thr

oug

hout

Eur

op

e, t

he M

idd

le

Eas

t, A

fric

a an

d t

he P

acifi

c. H

e ha

s w

ork

ed o

n A

A

join

t ve

ntur

es w

ith

Bri

tish

Air

way

s an

d Ib

eria

acr

oss

the

Atl

anti

c, a

s w

ell a

s it

s p

artn

ersh

ip w

ith

Jap

an

Air

lines

in t

he P

acifi

c.C

raig

ho

lds

a B

ache

lor

of

Art

s d

egre

e in

Eco

nom

ics

fro

m t

he U

nive

rsit

y o

f C

alif

orn

ia a

t S

an D

ieg

o, a

nd a

M

aste

r o

f B

usin

ess

Ad

min

istr

atio

n d

egre

e fr

om

the

U

nive

rsit

y o

f C

alif

orn

ia a

t Lo

s A

ngel

es.

Paul

Gri

ffith

s P

aul G

riffi

ths

is C

hief

Exe

cuti

ve O

ffice

r o

f D

ubai

Air

po

rts,

wit

h th

e re

spo

nsib

ility

fo

r th

e o

per

atio

n an

d d

evel

op

men

t o

f D

ubai

In

tern

atio

nal a

s w

ell a

s A

l Mak

toum

In

tern

atio

nal a

t D

ubai

Wo

rld

Cen

tral

, whi

ch w

ill

even

tual

ly b

e th

e w

orl

d’s

larg

est

airp

ort

wit

h ca

pac

ity

to h

and

le 1

60

mill

ion

pas

seng

ers

and

12

mill

ion

tonn

es o

f fr

eig

ht a

nnua

lly.

Will

ie W

alsh

Will

ie W

alsh

bec

ame

Chi

ef E

xecu

tive

of

Inte

rnat

iona

l Air

lines

Gro

up (

IAG

) in

Ja

nuar

y 20

11, j

oin

ing

fro

m B

riti

sh A

irw

ays

whe

re h

e w

as C

hief

Exe

cuti

ve f

rom

O

cto

ber

20

05.

At

Bri

tish

Air

way

s, W

illie

gui

ded

the

co

mp

any

to it

s fi

rst-

ever

10

per

cen

t o

per

atin

g

mar

gin

in 2

00

7 an

d in

tro

duc

ed p

erm

anen

t ch

ang

es

acro

ss t

he a

irlin

e to

bri

ng it

thr

oug

h th

e w

ors

t re

cess

ion

in a

viat

ion

hist

ory

in 2

00

8/9

. He

secu

red

th

e ai

rlin

e’s

long

-ter

m s

trat

egic

ob

ject

ive

to

esta

blis

h a

tran

satl

anti

c jo

int

bus

ines

s w

ith

Am

eric

an A

irlin

es a

nd Ib

eria

and

set

up

the

mer

ger

w

ith

Iber

ia t

hat

led

to

the

fo

rmat

ion

of

IAG

.

8pp-

mag

-con

f-pro

g-20

14.in

dd

606

/11/

2014

18

:13

D E L E G A T E & E X H I B I T O R L I S T

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PauloGround Handling

JackAirline Crew

HayleyCleaning

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MarkEngineering & Maintenance

Aviation flies with affiniThe best businesses operate more in real-time than their rivals and the better connected they are, the better they perform.

At 20 airports, af�ni works in conjunction with operators and landlords to implement the next generation of IP-based, technical and commercial offerings to suit the specific needs of the airport community.

Whatever your critical and real-time needs, affini has the answer.

Find out how we’re helping clients across the Aviation industry by reading the article, calling 0800 040 7066 or visit www.affini.co.uk/artc

With the growing popularity of mobile working and the increasing need to communicate and collaborate more ef�ciently, af�ni Real-Time Connect provides organisations like yours with a broad range of voice, video, data and M2M communication solutions and service support, allowing your people to share mission, business and process critical information on any device in real-time.

When the industry’s biggest names rely on you, it’s easy to pull ahead.With the ability to detect aircraft and targets at all levels while avoiding wind turbine clutter, innovative LightWave Radar from C Speed is taking radar to places it has never been before. The technology is the first to provide air traffic controllers with a clear picture over wind farms – making it a big breakthrough for the industry from one powerful little company. For more information, visit www.lightwaveradar.com

THE AIRPORT OPERATORWINTER 2014


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EXHIBITOR NEWS

Lagan Construction Group commended for Guernsey Airport projectLagan Construction Group is delighted to have been highly commended at the 2014 British Construction Industry (BCI) Awards for its works on the Guernsey Airport Pavements Rehabilitation Project. The project was shortlisted in the category ‘International Project of the Year’, along with four other developments, comprising the Etihad Airways Training Exten-sion in Abu Dhabi; the Perez Art Museum in Miami; the Siemens

Middle East HQ; and a Water Improvement Project in Pakistan.

“The fact that the project was shortlisted for an international award is something the project team and the island can be justifi-ably proud of,” Colin Le Ray, Airports Director at Guernsey Airport, commented. “Ours was a complex, high profile project and has been delivered to the very best of our ability. The team we have worked with, from designer to contractor,

have worked very hard to make this project a success and we are certain this is one of the reasons why we were shortlisted for this prestigious award. Aside from the obvious improve-ments that the reconstruction of the airport has provided for the island, the fact that we were highly commended in this national awards ceremony has reflected the significance of what we have achieved.”

Steve Turner, Director of In-

ternational Operations at Lagan Construction Group, added: “We at Lagan Construction Group are thrilled to be highly commended in the ‘International Project of the Year’ category. Our Airports

Team worked extremely hard to deliver a world-class project at Guernsey Airport to the satisfaction of our client.”

Stand 28

Falck taking Rio to new heightsIn July 2014, Falck Airport Services won a 10-year contract to deliver fire-fighting services for Rio de Janeiro International Airport in Brazil. Rio Interna-tional Airport is the second busi-est airport in the country with more than 17 million passengers annually, two runways and a vast operational area. Through this contract, Falck now employs 180 people who operate the largest airport fire service in Brazil, delivering fire response, protection and prevention services to the airfield and the surrounding area, the marine environment, the terminals and dangerous goods cargo facilities.

“We expect this important

contract to contribute to our success on the global market for fire and emergency services to airports,” said Hans Jensen, Falck Airport Services’ EVP.

The primary transition goal has been to upgrade the service to support the airport’s move from Category 9 to Category 10, whilst improving operational efficiency. Rio International Air-port has already benefitted from Falck’s supply chain relation-ships, including the delivery of two new Rosenbauer Panthers on an eight-week lead-time.

Transition has run smoothly, with employee transfer, train-ing, new attack fleet and organisation delivered on track

to rapidly bring operations in line with ANAC and ICAO standards. Falck’s focus is now turning towards continuous improvement and the delivery of a development plan that will see fire stations rationalised and upgraded, productivity gains and emergency planning that ensures an operational Category 10 runway even in the event of a major incident.

In September, Falck show-cased its achievements to date with a fire drill and the baptism of the new Rosen-bauer Panthers in the pres-ence of the world’s media.

Stand 16

Having won the prestigious 10-year fire-fighting contract at Brazil’s Rio de Janeiro Airport, Falck now employs 180 people who operate the largest airport fire service in the country, delivering fire response, protection and prevention services to the airfield and the surrounding area, the marine environment, the terminals and dangerous goods cargo facilities.

Meeting the requirements of our international sectorSince the first manned flight more than 100 years ago, the pace of aviation innovation has been rapid. Today, that pace shows no sign of abating. Air traffic grows in proportion to GDP, and our ability to travel increasingly underpins the global economy. Yet, simultaneously, oil reserves are diminishing, and our understanding of environmental sustainability is growing. Today’s aviation engineers are designing safer, lighter and more fuel ef-ficient aircraft and more efficient, passenger friendly airports.

Atkins has the breadth and depth

of capability to support activity across airport environments, as well as the aircraft that use them. Whether that is developing master plans that support sustainable future growth, delivering airfield infrastructure that makes business sense, providing communica-tions systems, baggage handling solutions, customer information and security systems – including identity assurance systems – or delivering minor ICT works, its experts help to deliver outcomes that support some of the most renowned airports in the world.

Effective delivery in this arena

requires an in-depth understand-ing of technical integration issues, agility (such as the ability to mo-bilise skilled teams quickly), effec-tive integrated working processes, and a commitment to developing strong client partnerships.

Atkins seeks to provide its clients with the technical solu-tions they need to keep their products and services at the forefront of aviation, coupled with a delivery model designed to respond to the requirements of a truly international sector.

Stand 14

Atkins has dedicated aviation offices and teams across the UK, and in Amsterdam, Seattle and Bangalore, India, and seeks to provide its clients with the technical solutions they need to keep their products and services at the forefront of aviation.

THE AIRPORT OPERATORWINTER 2014THE AIRPORT OPERATORWINTER 2014

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EXHIBITOR NEWS

WWW.AOA.ORG.UK

Flexible, tailored wastewater solutionsARM Ltd, a Staffordshire-based privately owned company, is the leading designer and constructor of natural wastewater treat-ment systems and associated technologies for the industrial and municipal wastewater treatment market. For the past 25 years, ARM Ltd has special-ised in reed bed and wetland systems, and has designed and installed over 500 treatment systems during this period.

Based on its experience, ARM Ltd can offer consultancy, design and construction services, provid-ing a high level of continuity from process conception to process performance. More recently,

ARM Ltd has broadened its offering in response to demand from customers. Committed to research and development, it is continually establishing new ways of treating wastewater naturally by investing in trials of new wetland configurations to improve contaminant removal.

ARM Ltd has introduced new technologies to the UK, includ-ing groundbreaking Forced Bed Aeration – a wetland technol-ogy that increases treatment capacity in a smaller footprint, which can also be retrofitted into existing treatment wetlands. Using this technology, ARM Ltd has been working with airport

operators to help minimise the impact of de-icing fluids and fire training foams on the environ-ment, and the inherent costs of storing and treating the resulting wastewater. This cost-effective facility can be designed for use both off-site or airside.

ARM Ltd continues to pioneer new ideas to help improve performance in contaminant removal, and, working across a range of sectors, the strength and depth of its consultants enables ARM Ltd to deliver a flexible, tailored solution to meet individual requirements.

Stand 12

In its 25-year history, ARM Ltd has installed more than 500 wastewater treatment systems across a diverse range of applications, specialising in natural solutions for the industrial and municipal wastewater treatment market.

Lighting the wayEstablished in 1992, atg airports is a leading Airfield Ground Lighting (AGL) and control systems manufacturer, trainer and installer. It supplies to global airfield markets, providing:• High quality, reliable AGL

products manufactured to ISO: 9001:2008 Quality Procedures and Systems

• AGL systems fully compli-ant & tested to Interna-tional Standards, including ICAO, FAA, IEC & STNA.

From its UK head office, atg airports has provided AGL con-trol systems and airfield lighting equipment to over 600 indi-

vidual international civil CAT I, II, III and military airfield clients in almost 110 separate countries. atg airports’ global distribution and agency support network pro-vides AGL solutions to aviation consultants, airside engineers, aviation authorities and civil contractors for all types of do-mestic and international CAT I, II, III civil and military airfields. Its USA office in Florida man-ages all USA, North and South American market enquiries.

www.atgairports.com

Stand 26

From its headquarters in the UK, atg airports has provided AGL control systems and airfield lighting equipment to over 600 international civil CAT I, II, III and military airfield clients in almost 110 countries.

World-class systems integrationFinmeccanica-Selex ES is an international leader in electronic and information technologies for defence systems, aerospace, data, infrastructures, land security and protection, and sustainable ‘smart’ solutions.

From the design, development and production of state-of-the-art equipment, software and systems to through life support, we partner with airport operators to provide – both in air and landside – integrated, intelligence-led solutions that improve efficiency and sustainability, and enhance the passenger experience.

Finmeccanica-Selex ES is a world-class systems integrator, working in a collaborative manner with both the end user and the supply chain to provide turnkey solutions in the domains of air traffic control, wind farm mitigation, voice and data communications, airport and cyber security, baggage handling and parcel management automation.

With 17,000 employees and revenues in excess of €3.2 billion, Finmeccanica-Selex ES has main operations in Italy and the UK, and a strong industrial and commercial footprint at international level.

Stand 25

Finmeccanica-Selex ES is a world-class systems integrator, working in a collaborative manner with both the end user and the supply chain to provide turnkey solutions.

For further information please call

tel: +44 (0) 1494 558363 email: [email protected] www.aviansafe.co.uk

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Is your airport safe?

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Avian Safe was invited to give two presentations at the 2014 World Bird Strike Association Conference which was attended by 35 countries with representatives from Africa, Asia, Middle East, South America and Europe.

Avian Safe complies with the EC Aerodrome Regulations 139/2014, EASA ADR Acceptable Means of Compliance and guidance within UK CAA CAP 772.Our staff have over 30 years’ experience of practical Airport Wildlife Hazard Management.

Recognised by the UK CAA

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DRB Associates UK

[email protected] | T: 01689 838104 | M: 07909515000 | www.drbassociatesuk.co.uk

UK REPRESENTATIVE FOR ZODIAC ARRESTING SYSTEMS, THE WORLD LEADING DESIGNER AND MANUFACTURER OFAIRCRAFT ARRESTING SYSTEMS. WWW.EMASMAX.COM

Specialising in military and commercial aircraft arresting systems

The ultimate safety system for commercial airports

Accredited by CAA, FAA and ICAO

● Consistently proven abilities to stop overrunning aircraft whilstavoiding significant personal injury or damage to aircraft.

● Easy access for safety vehicles and equipment.● Safe and easy egress for crew and passengers.● Incident containment within the EMAS.● Limited local collateral damage.

Superb Safety

Operationally and cost effective

Other significant benefits

Madrid Barajas International, Spain and Kjevik,Kristiansand, Norway have each installed two systems ofthe world’s leading commercial aircraft arresting system.There are also four systems under consideration in the UK.

They join the rapidly growing numbers of commercialairports recognising the benefits of EMASMAX®.

Other existing installations include 49 USA airports,Jiuzhai-Huanglong, Sichuan Province, PRC and TaipeiSongshan, Taiwan.

Spain and Norway lead the European uptake ofEMASMAX®

At 19:45 on Monday, 31 October, a Gulfstream 150business jet overran the west end of the runway andpassed through an unpaved safety area before comingto a stop at the end of the airfield. The aircraft sustainedsubstantial damage, one passenger was hospitalisedwith a broken clavicle and ribs, and another had minorcuts and bruises.

At 12:15 on Thursday, 3 November, a Cessna Citation 550skidded 179 ft off the east end of the 4,800-ft runway andengaged an EMASMAX®. The energy-absorbing arrestorbed brought the private jet aircraft to a safe, controlledstop. The pilot, co-pilot and three passengers quicklyexited the aircraft with no injuries. The aircraft sufferedonly minimal damage. Airport Director Peter Horton saidthat the safety material worked perfectly: “Not even abruise or a scratch”.

What are the odds of two aircraft overrunsoccurring at both ends of the same runwaywithin the space of four days? Yet this unusualscenario actually occurred at Key WestInternational Airport in Florida in 2011.

EMASMAX®

versusStandard Runway End Safety Area (RESA)

The latest ICAO Update means that EMASMAX® can beinstalled within the runway strip and can also free upadditional runway length. One or two EMASMAX® beds(each equivalent to a full 240 metre RESA), could allowthe declaration of several hundred feet of additionaldistance.

Declare additional distance on your runway!

● Makes shorter runways possible.● Speed of recovery of aircraft from the EMAS means reduced

downtime for runway.● Continued use of runway once aircraft pulled out of the EMAS.● Speed of repair of the EMAS only in area affected by arrest.

● Lack of damage to aircraft means less likely claims by airlines.● Greatly reduced likelihood of passenger claims.● Operator of arrested aircraft pays for repair to the EMAS.● Reduced need for major projects such as moving roads or

bridges, building out into the sea or encroaching uponenvironmentally sensitive sites.

Stop overrunning aircraft

safelywith controlled deceleration.



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EXHIBITOR NEWS

The situation at your airport at one glanceAdecs Airinfra is presenting the latest version of its airport visualisation platform AirMap. AirMap displays all relevant information on an interac-tive airport map, providing an instant overview of the situation. Information can easily be added, updated or deleted by any user. All information is instantly

shared with other AirMap users, providing stakeholders with instant access to information from the moment it is entered.

The platform can be used not only as a standalone system, but integrated with AODB, tracking, CCTV or other legacy systems, which brings unprecedented opportunities to improve situ-

ational awareness. The resulting ‘Common Operating Picture’ will help airport staff to improve their situational awareness, resulting in better decision making – improving safety and saving airports money by enhancing the overall efficiency.

Stand 8

Panomera from Dallmeier ensures enhanced security at Naples AirportNapoli Capodichino Airport, the international airport of Naples, is used by six million travel-lers every year, and with the introduction of the Panomera multifocal sensor system from Dallmeier, security in both the apron and airport forecourt areas of the region’s primary gateway has been enhanced by the very latest in camera technology.

Unlike conventional cameras which have a single focal lens, multifocal sensor technology is based on a multi-sensor platform with several lenses, each with different focal lengths. This innovative system provides surveillance of large areas with extremely high resolution, all

from a single installation site.For the managing company

GESAC, two major zones of the airport site were of paramount importance – the area in front of the airport buildings (the ‘Panomera Forecourt’ project), and the apron and runways (the ‘Panomera Airfield’ project). In the airport forecourt and con-course, Panomera monitors traffic and pedestrian flows between the multi-storey car park, Terminal 1 and the network of feeder roads and paths by which people arrive at and leave the airport, either in motor vehicles or on foot.

The customer also wanted to obtain complete coverage of the movements of all vehicles

and aircraft anywhere on the entire airfield. The cameras of the Panomera system for this airfield project were installed at a considerable height, close to the roof of the APRON tower at about 13m; three Panomera systems installed in a semicircle provide a panoramic view through 228°. The Panomera Viewer work-station was located inside the APRON Tower to provide security staff with a unique and full pano-ramic view of the entire airfield.

www.dallmeier.com

www.panomera.com

Stand 15

Unlike conventional cameras, which have a single focal lens, multifocal sensor technology is based on a multi-sensor platform with several lenses, each with different focal lengths. This innovative system provides surveillance of large areas with extremely high resolution, all from a single installation site.

Providing operational fire fighting servicesFire can be a devastating occurrence, often causing irreparable damage to an organisation, and potentially endangering countless lives.

At an airport, a fire can call a halt to all operations, caus-ing significant setbacks and delaying production and trading for extended periods of time.

Securitas Transport and Aviation Services specialises in the provision of operational fire fighting services, help-ing to ensure the protection of your business, employees and customers, should a crisis occur.

As well as working alongside local authority fire services for the provision of 999 cover, Securitas also delivers bespoke Fire Warden

training to staff, equipping them with the crucial safety knowl-edge that can prevent a fire from becoming uncontrollable. This is particularly important within the airport environment, in which re-tail outlets and offices are aplenty.

Training typically consists of courses in basic fire escape strate-gies, key principles of evacua-tion and scene safety, as well as giving staff the opportunity to use portable fire extinguish-ers in ‘live’ fire scenarios.

Securitas also manages the running of the Airport Rescue and Fire Fighting Service (RFSS), each of who are accredited with mandatory rescue certifi-cates and qualifications.

RFFS enables existing manage-

ment to focus on core activities in the provision of airport services and income-generating activities.

Angus Wilson, Director of Specialist Services, commented: “In the event of a major incident or industrial action, Securitas will guarantee continuity of service through the deployment of our RFFS crew and crew managers, ensuring that safety is always the ultimate priority.”

Stand 19

As well as working alongside local authority fire services for the provision

of 999 cover, Securitas also delivers bespoke Fire Warden training to

staff, equipping them with the crucial safety knowledge that can prevent a fire from becoming uncontrollable.


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EXHIBITOR NEWS

WWW.AOA.ORG.UK

Total airfield managementAltadona is launching its IntelliGate concept, which fully integrates all aspects of the aircraft turnaround at the gate – such as A-VDGS, boarding bridges, and 400Hz supply – reducing enplanements and deplane-ments costs. IntelliGate provides the ‘glue’ to con-nect the multiple disparate gate systems and manage the data in real time.

Would your airport like

to gain further use out of its existing infrastructure to im-prove operational efficiency? Need a single platform to report back the entire opera-tional status of your airport and to manage all your operational/security sub-systems? Or do you simply need to aggregate real-time data from multiple disparate systems (A-SMGCS, ADS-B, AODB/RMS, access control etc)? Would you like to

leverage existing systems to implement new solutions at a lower cost (QMS, pas-senger tracking tools etc)?

IntelliGate’s Common Operating Environment integrates all existing technology and opera-tional systems geolocated within a single virtual and manageable scene for total airfield management.

Stand 18

A first class experienceAt Babcock’s inaugural stand at the AOA Confer-ence & Exhibition, its experienced team will be on hand to explain how they can help you improve your passengers’ experience at a reduced cost. “Keeping bags travelling with passen-gers and aircraft on the move”, Babcock delivers support to some of the world’s busiest airport operators and airlines:

• Driving airport perfor-mance and cost improve-ments in the operation and management of bag-gage handling systems

• Baggage installations and replacements that make the most of your existing capacity

• Optimised fleets of ground support equip-ment that keep aircraft turnarounds on time

• Maintaining resilient airport IT systems

Babcock’s track record has seen it deliver signifi-cant long-term benefits to Heathrow Airport, Amster-dam Airport Schiphol and British Airways, developing innovative ways to deliver services that meet current and future demands.

Visit or email [email protected]

www.babcockairports.com

Stand 30



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EXHIBITOR NEWS

AviationCombining market leading planning and environmental expertise with innovative designs to meet the complex demands of the Aviation sector.

Our Aviation team support clients across the globe, providing a multi-disciplinary service including:

� Planning � Architecture � Environmental

� Engineering � Due Diligence � Masterplanning

For more information contact

Kate WvendthT: +44 (0) 1636 605 700 E: [email protected]

Successful PartnersDELIVERING QUALITY RESULTS

Rapiscan launches Metor 6E walk through metal detectorRapiscan Systems, Inc., a leading global supplier of security inspection systems, has launched the Metor 6E walk through metal detec-tor. Developed for critical infrastructure protection in demanding environments, such as airport check-points, the Metor 6E offers a high throughput rate

combined with superior threat detection. Featuring a two-dimensional location display function, the Metor 6E has an industry-leading 60-segment location display, enabling operators to locate alarmed items quickly and accurately. With advanced immunity in the presence of electri-

cal instruments or other walk-through metal detec-tors, the Metor 6E miti-gates the impact of pos-sible external interference.

“Rapiscan’s Metor line of metal detectors has been screening people for over 40 years and is known for its durability, reliability and ease-of-

use,” said Brad Buswell, President, Aviation Pro-grams, Rapiscan Systems. “Expanding on these basic principles, the Metor 6E has been updated to include new capabilities to meet the ever-changing threat environment.”

Stand 5

Developed for critical infrastructure protection in demanding environments, such as airport checkpoints, the Metor 6E offers a high throughput rate combined with superior threat detection.

Managing processes for a better airport experienceATEC creates value by assisting airports in reduc-ing their operating costs, managing out risks, driving revenue and improving the customer experience.

SOLUTIONS PORTFOLIOATEC’s engagement with

airports has resulted in a growing portfolio of solu-tions based on advanced security technology such as biometrics or video analytics. Often having more to do with process management than security, they help to move pas-sengers efficiently through the airport, measure the arrival and departure of

aircraft, protect the integ-rity of the critical parts, improve health and safety performance and mitigate the security risks associated with transit passengers.

PEOPLE, PROCESS, TECHNOLOGY

Customers value ATEC’s ability to stand in their shoes – saving their time and protecting their interests. Its solutions are often fully integrated into a customer’s business, recognising that technol-ogy adds value when it underpins business processes and supports airport staff in their roles.

ACCESS SERIOUS EXPERTISE WITHOUT COMMITMENT

Before a solution is de-signed, ATEC’s engage-ment starts with helping customers to define and document their problem, a service undertaken by experts without com-mitment or charge, so why not contact Simon Adcock today at [email protected] or visit ATEC at the AOA Conference & Exhibition 2014 to discuss how you can improve your airport.

Stand 23

Preparing for the big chillEagle Airfield Equipment Ltd has, over the past 44 years, established it-self as a leading company within the aviation industry for the supply and aftersales of winter maintenance equipment, specialising in sweep-ers, ploughs, blowers and de-icers.

Be it new, second hand or refurbished, Eagle Airfield Equip-ment Ltd supplies to airports of all size, which it treats with equal status. We are now in an evolving and rapidly developing market, and amid this ongoing change, Eagle Airfield Equipment will continue to offer new products to meet any airport’s requirements.

Stand 7


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EXHIBITOR NEWS

WWW.AOA.ORG.UK

Vanderlande launches HBS Standard 3 team and partnership approachWith the aim of helping UK airports upgrade their baggage screening equipment to fulfil the HBS Standard 3 baggage security requirements that come into force in September 2018, Vanderlande in the UK, the subsidiary of the world’s leading baggage system supplier, is creating the UK’s leading HBS Standard 3 team.

The new team will assist air-ports in the design of integrated solutions that meet their needs and fulfil the HBS Standard 3 requirement for UK airports to upgrade their baggage screen-ing equipment, systems and processes. In addition, Vander-lande’s team will use its extensive experience to ensure that airports

achieve right-first-time instal-lation into live operation.

With customer focused com-mercial solutions as part of Vanderlande’s ‘Partnership for Maximum Value’ philosophy, this approach will lower the total cost of ownership of baggage assets by efficient planning of investments over time to match airports’ growth needs. Proactive asset management will also maximise the life of existing assets and minimise the cost of their maintenance.

‘Partnership for Maximum Val-ue’ will deliver improved service at a lower cost through expert technical support across a range of disciplines. This is available as

a flexible shared service, which airports can use as they need.

Gary McWilliam, Head of UK Customer Solutions and Service, commented: “I am delighted to hear from UK regional airports that they value our help with their challenges. This highlights Vanderlande’s ability to design and deliver integrated solutions to airports of all sizes. The crea-tion of our UK HBS 3 team is an exciting step to help UK regional airports further. I look forward to continue building partner-ships with airports across the UK as we help them proactively plan to maximise their value.”

Stand 29

Groundbreaking LED-based light technologyVariable Message Signs Limited (VMS) has been a market leader for a quarter of a century and supplied thousands of messaging signs and traffic management sys-tems. It specialises in the design, manufacture and installation of a comprehensive range of LED-based light technology solutions for road and rail applications. The company’s strength is its in-house capability, depth of industry and technical knowledge, and experi-ence established since 1988.

At the core of all of the com-

pany’s products is groundbreak-ing and unique LED technology, supported by advanced electron-ics, powerful software and flex-ible communication techniques. In addition to tried-and-tested designs, it offers bespoke solu-tions, responding to the exact requirements of a worldwide spectrum of customers.

VMS’ depth of expertise enables it to deliver complete solutions, from design and development, through manufacture, test and installation, commissioning and

after-sales service – all to a level worthy of a world-class company.

VMS products fall into two main categories: Highways – with a product range covering applications in the strategic, urban, and traffic manage-ment equipment sectors; and Rail, where its new super lightweight range of rail LED trackside signals and LED long-distance signals are breaking the mould in this sector.

Stand 13

Vanderlande’s new HBS Standard 3 team will assist airports in the design of integrated solutions that meet their needs and fulfil the HBS Standard 3 requirement for UK airports to upgrade their baggage screening equipment, systems and processes.

At the core of all Variable Message Signs Limited’s products is groundbreaking and unique LED technology, supported by advanced electronics, powerful software and flexible communication techniques.

Wilson James helps move the Heathrow Rapid Goods Screening CentreWilson James designed, built and opened the Heathrow Rapid Goods Screening Centre (RGSC) in February 2008.

In June 2014, after successfully operating the facility for six years, the decision was taken to move it from its existing location near Ter-minal 4. Working with Heathrow, Wilson James designed a replace-ment centre incorporating a num-ber of enhancements, as well as a purpose-built Secured Passenger Screening Facility. The build was completed in three months with the designers, builders, operators

and client all working together as a single collaborative team.

Wilson James closed the old centre on 29 August, moved all the screening machinery over a single weekend, and opened the new facility at Colnbrook on 1 September. The new centre has cut queue times by around 20%.

Wilson James’ client commented that the process was an example of what teams can deliver under pressure through good collabora-tion and working well together.

Stand 10

Wilson James closed the old Heathrow Rapid Goods Screening Centre on 29 August, moved all the screening machinery over a single weekend, and opened the new facility at Colnbrook on 1 September.

High flying

integrated solutionsWilson James delivers integrated logistics; security and specialist services tailored to the aviation environment and have earned a reputation for outstanding quality. We offer integrated packages and a range of individual and value added services that deliver sustainable benefits at every step of the supply chain.

• Security & screening • Logistics & support services • Welfare & waste management • Car park & bussing • VIP services

Find out more at www.wilsonjames.co.uk

International airfield lighting specialistsDeveloping innovative new products that meet the changing operational needs of airports across the world.

• LED Runway Taxiway Lighting

• AGL Control Systems

• Constant Current Regulators

• Isolating Transformers & AGL Cables

• Airfield Signs

• Turnkey Installation Team

• Professional Service & Support

www.atgairports.comThe clear approach to airports

UK: +44 (0)1942 [email protected]

USA: 001 (239) [email protected]

p.36WWW.AOA.ORG.UKTHE AIRPORT OPERATOR

WINTER 2014

RPS helping airports meet their aspirationsRPS has been assisting a num-ber of airports to meet their business and environmental aspirations over the last six months. At Manchester Air-port, RPS has continued work-ing with Manchester Airports Group (MAG) at the Airport City Logistic Hub. Initial work included master planning the 91-acre site and providing a world-class Logistic Park with a range of air-to-road transfer units, designed to industry standards, creating bespoke logistics and warehousing locations. RPS is now working closely with MAG to ensure that businesses that choose to situate themselves within the high quality logistic space at Airport City can benefit from the advantages of this Enterprise Zone and the world-class connectivity provided at the airport. This has resulted

in securing the first tenant, DHL, to whom RPS has been providing architectural, civil and structural engineering and building services for a 37,308sq ft Logistics Centre.

RPS has been appointed to design and project man-age a new taxiway link at Stansted Airport for Inflite. The taxiway will provide improved access to and from the Jet Centre’s busy Fixed Base Operation (FBO) for aircraft up to the B787. This will improve operational ef-ficiency by enabling aircraft to self-manoeuvre up to and away from the FBO, thus eliminating a current airport ‘hot spot’.

Finally, RPS has been appointed to provide en-gineering design improve-ments for the apron, taxiway and runway at Cambridge International Airport. At Manchester Airport, RPS has continued working with Manchester Airports Group (MAG) at the Airport City Logistic Hub.

Innovative solutions for airport operatorsBabcock has supported the growth of UK airport operators for over 20 years by providing innovative solutions that help improve the passenger experi-ence. In delivering a wide range of baggage services, system improvements and Ground Sup-port Equipment services to UK airports, Babcock provides vital capacity and performance to its customers without impacting on their existing daily operation.

Delivering that which is im-portant to UK airport operators is key. At London Heathrow Air-port, Babcock used its projects’ expertise and proven capability to significantly upgrade the Ter-minal 1 system at London Heath-row in readiness for T2A. This included implementing major changes to its BagNav Sort Al-location Computer (SAC), along with the extra capacity required to cope with additional business, without whole-scale replace-ment. This key project included

designing, manufacturing, in-stalling and testing mechanical, electrical and control systems.

“We take pride in delivering resilient and high perform-ing services to our customers, which enable them to fully focus on their operations,” Mike Westman, Babcock’s Busi-ness Development Director for Airports, said. “Helping to keep bags travelling with passen-gers and aircraft on the move with serviceable GSE is vital to delivering performance that matters to airport operators.”

“As a trusted partner, we continually look to introduce best practice and innovative solutions in collaboration with our customers, especially around maximising performance and capacities without adding huge costs,” Westman continued. “Our approach focuses on delivering continuous success to airport operators at cost that demonstrates value”.

Babcock provides vital capacity and performance to its airport customers with its delivery of a wide range of baggage services, system improvements and Ground Support Equipment services. At Heathrow Airport, Babcock used its projects’ expertise and proven capability to significantly upgrade the Terminal 1 system at London Heathrow in readiness for T2A. Its team will be demonstrating its capabilities at Stand 30 at the AOA Conference & Exhibition 2014. www.babcockairports.com

if you have a snow problem we have a solution, from service and maintenance through to refurbish of your old machines and supply of new and refurbished machines.

eagle airfield equipment limited

COntaCt: arthur peaketel: 01492642201/ mob: 07710806139/ fax: 01492641992

email: [email protected]

Web: www.eagleairfield.co.uk

eagle-0.5-hori-2014.indd 1 19/02/2014 14:05

Doors toAutomatic

Contacts: Nick Hart, Alan Richardson, John Loftus Freephone 0800 783 0404 Email: [email protected]

Baggage Handling - high-speed automatic shutters that protect and complementhandling and conveyor systems from smoke and fire threats in a frequent operationsenvironment

Security/Fire – a range of security and fire spread prevention shutters up to 1hr rating

Storage/Access – high-speed doors up to 6m x 8m

• Bespoke • quality • engineered excellence • a track-record of delivery

On over 30 international airports from the Falklands to theUK, Africa, the Middle East and Russia

Hart Doors Systems designs and manufactures arange of door systems for airports complying withUK, EU, UL and Russian international standards.

Security/Fire Baggage Handling High Speed Access

p.38WWW.AOA.ORG.UKTHE AIRPORT OPERATOR

WINTER 2014

Aretai expands its consulting solutionsAretai Consulting has announced the formation of its new Risk Management Consulting subsidi-ary – expanding the range of con-sulting services that it offers to its clients. This development comple-ments Aretai’s desire to expand its consulting offerings specifically, and support clients to manage risk that impacts on the achieve-ment of their strategic objectives.

Grant Organ and Brett Dorney have joined Aretai to lead and

develop the risk management solutions, bringing with them over four decades’ risk manage-ment experience and a collabora-tive partnership over many years,

most recently managing a similar business for The Parabis Group.

“We are delighted that Brett and Grant have joined us to lead Aretai Risk Management Consult-

ing (ARMC),” Andrew Pawley, Managing Director of Aretai Consulting, commented. “While Brett and Grant will initially capitalise on their expertise and contacts in the aviation sec-tor, ARMC has the capability to deliver bespoke risk management consulting and coaching solutions to a wide range of clients.”

Organ spent more than 23 years with British Airways followed by a highly successful career in management consulting. An internationally recognised risk management specialist, he is

skilled at delivering risk and crisis management solutions to a range of global organisations, with particular emphasis in the aviation sector. Dorney mean-while is an organisational risk specialist and business psycholo-gist with 20 years’ experience in people development and applied management consulting. Whilst Dorney’s highly valued client engagements span all industry sectors, recently he has special-ised in the delivery of aviation operational and organisational risk consulting solutions.

Bringing outdated methods into the digital ageThe CAA was handed the baton for regulatory inspection in April 2014 and has, during its inspections, identified a number of concerns around regula-tory standards regarding the vehicle validation process for access to the Critical Part (CP). One key concern relates to the granting and ongoing mainte-nance of airside Vehicle Passes, which up until now has lacked any viable ‘live’ solution.

Airports must limit airside access only to vehicles which satisfy certain ‘here-and-now’ cri-teria. Most airports issue their ve-hicle passes for a fixed period of time (usually 12 months), mean-ing that vehicles that should not be in use could still find their way through the Control Post some months after pass-issue. Equally airports must recover

or disable passes that are no longer required or have expired.

Being alert to this problem, the team at East Midlands Airport, part of Manchester Airports Group, will become the first in the UK to implement a real-time vehicle access solution, using IDGateway’s pioneering software platform. IDGateway allows airport operators to manage online the application and compliance-monitoring processes for airside IDs, vehicle passes and driver permits, bringing previously outdated methods into the digital age to enhance security through the elimination of human error while reducing costs and administration. “The benefit of online technology,” said Gary Simons, East Midlands Airport’s Security Compliance Officer, “is that airside ap-

plications are processed much quicker, meeting our business partners’ needs in a timely man-ner.” When it comes to vehicles,

Simons explained, “IDGateway meets all of the CAA’s require-ments, since it ensures that only vehicles with current certification

and a genuine need are allowed through the Control Post, and allows us to spot check vehicles, while out on the apron.”

With compliance-monitoring remaining high on the CAA’s agenda, ID centres and airfield operations teams across the UK are following East Midlands Airport’s lead and moving towards the online advantages that IDGateway can offer.

Declare extra distance on your runway with EMASMAXThe latest ICAO update means that EMASMAX, the world’s most advanced arrestor system for commercial airports by Zodiac Arresting Systems, can be installed within the runway strip and, under CAA guide-lines, be placed as close as 35ft from the end of the threshold. Provided that there is at least

600ft (or less at smaller airports) between the threshold and the ILS, then installing one or two EMASMAX beds (each equivalent to a full 240m RESA), could allow the declaration of several hundred feet of ad-ditional runway distance.

Where the airport meets the ICAO recommendation of

1,000ft for the runway strip and RESA, it may be possible to use an EMASMAX bed at both ends of the runway. This could allow for the declaration of as much as 600ft in increased distance, and can be achieved whilst staying within the exist-ing boundaries of the airport.

The outstanding safety benefits of EMASMAX have been tested extensively, and have been re-peatedly proven in action. EMAS-MAX stops overrunning aircraft through controlled deceleration whilst avoiding significant per-sonal injury or damage to aircraft.

For additional information please contact Ian Barnicoat, UK representative for Zodiac Arresting Systems, at [email protected]

Global knowledge, local expertise

Securitas are knowledge leaders in security, working with our customers we design the

To discuss your security

0800 716 586

TopSky-ATM Solutions. Better decisions deliver better outcomes.

Growing aircraft numbers make Air Traffic Management more complex. Thales TopSky-ATM Solutions help to make the skies safer, greener and more efficient. Our industry-leading initiatives, components, systems and services are integral to the SESAR programme in Europe and NextGen in the US. Thales is trusted by

key ATM decision makers across 180 nations and an impressive 2 out of every 3 planes around the world land and take-off with the help of Thales. Thales helps key decision makers master complexity and make timely decisions for better outcomes.

To learn more about our TopSky-ATM Solutions, scan the QR code or visit thalesgroup.com

Long-term support?Offering a complete range of extended services

Safer skies?Increasing air traffic efficiency makes new solutions essential Optimising

controller workloads?Providing integrated technology enables controllers to focus on their primary roles

Cyber security?Ensuring data integrity protection against cyber threats is vital

Greener ATM?Optimising flight profiles with reduced holding patterns, cuts carbon emission and fuel consumption

TopSkyATM_English_C32380.118_300x245_AirlineOperator_v1.indd 1 26/09/2013 17:36AOA-AUTUMN-2013.indd 40 04/11/2014 11:40

Documents

NEW ROUTES PUT UK AIRPORTS ON TRACK TO HANDLE 240 · Vanderlande Industries UK Ltd, Integration House, 1 Mondial Way, Harlington, Hayes, UB3 5AR, T +44 208 283 0100, E [email protected]