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NEW OPTIONS TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL VLTs and e-games Športna loterija Primož Pöschl Executive Director – Games Department

NEW OPTIONS TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

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NEW OPTIONS TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL. VLTs and e-games Športna loterija Primož Pöschl Executive Director – Games D epartment. VLTs What was the occasion?. Too busy employees at cashier need to speed up the entering process forming of the betting slips basket - PowerPoint PPT Presentation

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Page 1: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

NEW OPTIONS TRANSFORMING THE PLAYER

EXPERIENCE AT RETAIL

VLTs and e-gamesŠportna loterija

Primož PöschlExecutive Director – Games Department

Page 2: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

VLTs What was the occasion?

o Too busy employees at cashiero need to speed up the entering process

o forming of the betting slips basket

o Actual long list of sport matches

o What else can we offer our players?o Statistics o Comments o % of placed bets

o So we have decided for VLTs!

Page 3: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

VLTs – Two Payment Methods

• Cash self-service• Bill acceptor• Coin acceptor• Printer• Bar code reader

• Cashless self-service• Prepaid coupon bought at retailer• Virtual account• Payout at the retailer

Page 4: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Do we have any other content?What about e-games?

o We have three of them on our website

Why not try them?

Page 5: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

And so it all began…

• 2008• 86 x • 3 games• $27.830 total $324 / VLT

• 2009• 185 x • 12 games• $1.440.053 total $7.784 / VLT

Page 6: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Period 2008 to 2013

2008 2009 2010 2011 2012 2013

3

1218

2329

35

Number of Games

2008 2009 2010 2011 2012 est. 2013$27,830

$1,440,053

$6,134,593

$9,161,342

$12,592,491

$15,327,604

Sale on VLTs

Page 7: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Period 2008 to 2013Growth of VLTs net , games portfolio and sales

VLTs number of VLTs

number of e-games sales total sales/game sales/VLT

2008 86 3 $27.830 $9.277 $324

2009 185 12 $1.440.053 $120.004 $7.784

2010 248 18 $6.134.593 $340.811 $24.736

2011 273 23 $9.161.342 $398.319 $33.558

2012 292 29 $12.592.491 $434.224 $43.125

2013 317 35 $15.327.604 $437.932 $48.352ratio

2008/2013 3,69 11,67 550,75 47,21 149,42

Page 8: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

How did we achieve this?o Spreading of the VLTs net

oNew retailers oBetter equipped current retailers

o More VLTs in the best sales points

o Constant games development o 27 our own productiono 8 licensed

o Interactive - multilevel gameso New experience for the playerso Possibility for decision makingo Quit the game or proceed to the next level

Page 9: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

e-games

Page 10: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

e-games examples

Page 11: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

One Ticket - Two Sales Channels

Page 12: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Betting Shop – Shopping Mall

Page 13: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Betting Shop – Shopping Mall

Page 14: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Betting Shop – Shopping Mall

Page 15: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Gasoline Station

Page 16: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Gasoline Station

Page 17: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Tobacconist

Page 18: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Post Office

Page 19: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Sales Channels Ratio

2008 2009 2010 2011 2012$0

$20,000,000

$40,000,000

$60,000,000

$80,000,000

$100,000,000

$120,000,000

$140,000,000

$160,000,000

Turn

over

per

Sal

es C

hann

el

Page 20: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

Conclusions

o Additional sales channel for lotterieso Interactive game mechanicsoMore turnover

o New player experienceoGreater game engagemento Entertainment

o Opportunity for retailersoOptimization of the workoNew products oAdditional earning

Page 21: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

VLTs - facts

VLTs share in total turnover

19,82%

e-games share on VLTs

59,10%

$1.332.827 More commission for retailers

Page 22: NEW OPTIONS  TRANSFORMING THE PLAYER EXPERIENCE AT RETAIL

THANK YOU

Sportna loterija, Slovenia (EU)Primoz Pöschl

[email protected]